Report No. DC-2629 ACTION IN DOCKET CASE July 22, 1994 COMPLAINT AGAINST AT&T FOR MONITORING AND DISCLOSING PHONE CONVERSATION SET FOR HEARING (CC DOCKET 94-89) The Commission has designated for hearing a complaint by Elehue Kawika Freemon and Lucille K. Freemon against AT&T. The Freemons alleged that on May 30, 1988, an AT&T operator intercepted and disclosed the contents or meaning of their telephone conversation, in violation of the Communications Act. The issue to be decided is whether AT&T's action violated Section 705 of the Act and, if so, whether the Freemons suffered any measurable harm as a consequence of such violation and are entitled to an award of damages. According to the Freemons, who are mother and son, an AT&T operator monitored Elehue Freemon's operator-assisted call to his mother and improperly interrupted and divulged the contents of the call to an Oregon emergency services unit which, in turn, dispatched the local police to his residence. Elehue Freemon was subsequently taken to a Portland hospital by the police and detained in protective custody for four days. AT&T alleged that the operator determined that the son was in an emergency situation when he attempted to place the call. It said the operator, consistent with AT&T's emergency procedures, advised the mother of the son's condition and was requested by the mother to get emergency help for the son. The complainants and AT&T thus present widely divergent versions of the operative facts in this case. The factual dispute centers principally on the length of the telephone call in question, whether the complainants ever had a conversation during the course of the call, the operator's actions during the call, and the point at which the operator transferred the call to Oregon emergency services. Action by the Commission July 20, 1994, by Hearing Designation Order (FCC 94-192). Chairman Hundt, Commissioners Quello, Barrett, Ness and Chong. - FCC - News Media contact: Rosemary Kimball at (202) 418-0500. Common Carrier Bureau contact: Keith Nichols at (202) 632- 4887. `