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It also handled dozens of complex proceedings in addition to those required by the 1996 Act. At the same time the Bureau has been working to promote competition in the telecommunication sector of our national economy, it has also been reinventing how it does business.  Y-4The Bureau recognizes that consumers are major stakeholders in the FCC's rulemaking process and has taken steps to ensure that their views are heard and that their interests are protected. In the past year, the Bureau has streamlined many of its filing processes and has held several public meetings and fora to discuss a broad range of issues, including many raised by the 1996 Act. The following is a list, ordered by Docket Number, of the major proceedings on which the Bureau worked in 1996.  Xu4   X^4 Hearing Aid Compatibility (CC Docket No. 87124)  YG4On July 3, 1996, the Commission adopted an Order that will increase access by millions of Americans with hearing disabilities to telephones in workplaces, nursing homes, hospitals,  Y4and hotels and motels based on a certain timeline. The rules adopted in the Order were based on recommendations from the Hearing Aid Compatibility Negotiated Rulemaking Committee and represented the culmination of an innovative approach to rulemaking. The  Y4Order addressed the needs of telephone users with hearing disabilities, while minimizing the  Y4compliance burden on businesses. In addition, the Order stated that telephones that are newly acquired or are replacement telephones eventually will have volume control features. The Commission exempted workplaces with fewer than 15 employees from these obligations except for telephones provided directly to employees with hearing disabilities, and  Yi 4determined that no testing or retrofitting of existing workplace telephones is required. In 1997, the Commission will issue educational materials for consumers and manufacturers to enhance public awareness of hearing aid compatibility requirements.  X$#4      X $4Telecommunications Relay Services for People with Hearing and Speech Disabilities   X$4(CC Docket No. 90571)  Y%4On January 14, 1997, the Commission issued a Notice of Inquiry(NOI)  to gather comments on the effectiveness of the current Telecommunications Relay Services (TRS) program and on how the TRS program can be improved to bring more telecommunications service to people with disabilities. The 1996 Act requires carriers to develop telecommunications  Y)4networks that are accessible to people with hearing and speech disabilities. In the NOI, the Commission also sought comment on the feasibility and costs of providing improved forms of"p*-`,`,HH2-" TRS, including Video Relay Interpreting (VRI), speechtospeech relay services, and  Y4multilingual relay services.  X4 Implementation of the Local Competition Provisions of the 1996 Act the North  Y4American Numbering Council (NANC) (CC Docket No. 92237)  Y4On August 8, 1996, the Commission adopted a Second Report and Order and Memorandum  Yy4Opinion and Order that took the steps necessary to ensure fair and impartial access to  Yd4numbering resources for all communications carriers. In the Order, the Commission recognized that numbering is a critical component of encouraging a robustly competitive telecommunications market in the United States. The 1996 Act requires the Commission to designate one or more impartial entities to administer telecommunications numbering and to  Y 4make such numbers available on an equitable basis.  The North American Numbering Council T"J  (NANC) is responsible for advising the Commission and other North American Numbering Plan (NANP) member countries on issues related to NANP administration, and to advise the Commission on other numbering issues, including local number portability administration in the United States. Among other tasks, the NANC must recommend to the Commission a new neutral NANP Administrator and one or more neutral Local Number Portability Administrators (LNPAs).  Yi4   XR4 888 Toll Free Number Deployment (CC Docket No. 95155)  Y;4On January 25, 1996, CCB adopted a Report and Order resolving several 888 implementation issues. The Bureau's actions ensured that toll free numbers were available to the public at all times and that the procedures for acquiring toll free numbers were orderly and efficient. Among other actions, the Bureau stated that Responsible Organizations should poll their 800 subscribers to identify those numbers subscribers might want replicated in 888, and that Database Service Management, Inc., the manager of the toll free number database, should place these numbers in "unavailable" status pending the Commission's resolution of the issue of whether 800 subscribers with "vanity" numbers should be afforded any protection with regard to those numbers. The Bureau concluded that there would be early reservation procedures for all 888 numbers not in "unavailable" status, and that a "first come, first served" reservation policy would be simple, efficient, and less expensive to administer than other reservation schemes. The Bureau concluded that the continuation of a modified 800 conservation plan and the adoption of an 888 conservation plan would serve the public interest.  X4   X4Implementation of the Local Competition Provisions Classic Telephone Inc.  X 4(CCB Pol. No. 9610)  Y!4 On October 1, 1996, the Commission adopted an Order that, pursuant to section 253 of the Communications Act, as amended by the 1996 Act, overturns the decisions of Hill City and Bogue, Kansas denying Classic Telephone Inc.'s application for a local franchise to provide local telecommunications service. The Commission concluded that these franchise denials  Y\%4violated Section 253. This Order was the Commission's first exercise of authority granted to it pursuant to Section 253 of the Act.  X(4 New England Public Communications Council's Payphone Preemption  X)4(CCB Pol. No. 9620) On December 10, 1996, in its second exercise of its preemption authority under Section 253 of the Communications Act, as amended by the 1996 Act, the Commission overturned a"*-`,`,HHY-" decision by the Connecticut Department of Public Utility Control (CTPUC) that prohibited independent payphone providers and nonlocal exchange carriers (LECs) from offering payphone service in the state of Connecticut. The Commission's decision granted the  Y4Petition for Preemption filed by the New England Public Communications Council and  Y4concluded that Connecticut's decision to prohibit independent payphone providers and nonLECs from providing payphone service in Connecticut is inconsistent with the procompetition policies of the Telecommunications Act of 1996.  X_4# PE37ռP# #Xw PE37ZXP#  XH4        T"J   T"J Bell Operating Company (BOC) Entry into OutofRegion InterLATA ServicesT"J   X14(CC Docket No. 9621)  Y 4On July 1, 1996, the Commission adopted an Order that relaxed the regulatory treatment for the Bell Operating Companies that provide domestic, outofregion long distance services through an affiliate that complies with certain safeguards. The Commission decided, on an interim basis, to remove dominant carrier regulation for those BOCs providing outofregion  Y 4interLATA services through separate affiliates satisfying the Competitive Carrier Fifth Report  Y 4and Order separation requirements. Pursuant to the July Order, BOC interexchange affiliates are treated as nonregulated affiliates under the Commission's joint cost and affiliate transactions rules for the purposes of BOC accounting. This interim measure will enable  Yh4BOCs to begin competing in the interexchange market, outside of their region, on a nondominant basis and will remain in effect at least until completion of the Commission's Interstate, Interexchange Marketplace proceeding regarding the regulatory treatment of LEC provision of interexchange services originating outside the LEC's local exchange area.  X 4#Xw PE37ZXP#   Y4 Revision of Filing Requirements (CC Docket No. 9623)  Y4On November 13, 1996, the Common Carrier Bureau adopted an Order, on delegated authority that eliminated or significantly reduced reporting requirements imposed on communication common carriers by Commission rules. As a result of this action, thirteen reporting requirements have been eliminated, and the frequency of filing of four other reports  Y4has been reduced. This Order furthers the Commission's ongoing commitment to eliminate unnecessary and burdensome regulations and requirements.  XY4   XB4Universal Service Recommended Decision  (CC Docket No. 9645)   Y,4On November 8, 1996, the Universal Service FederalState Joint Board released its  Y4Recommended Decision implementing the universal service provisions of the 1996 Act. In  Y4the Recommended Decision, the Joint Board, pursuant to section 254 of the Communications Act, as amended by the 1996 Act, took the necessary steps to devise rules and policies to  Y 4create an effective universal service support system to ensure that Congress' goals of affordable service and access to advanced services are met by means that enhance, rather  Y"4than distort, competition. The Joint Board's recommendations are intended to ensure that affordable quality telecommunications services are available to all consumers, including lowincome consumers, in all regions of the nation, including rural, insular, and high cost areas.  Ya%4Consistent with the 1996 Act, the Recommended Decision concludes that rural health care providers should have access to telecommunications services at rates comparable to those in urban areas and that libraries and elementary and secondary schools should be able to purchase telecommunications services at discounted rates. In addition, as required by the  Y)41996 Act, the Recommended Decision concluded that universal service support mechanisms should be explicit, specific, predictable, and sufficient to preserve and advance universal")-`,`,HHb," service and should be supported by equitable and nondiscriminatory contributions by all telecommunications carriers that provide interstate telecommunications services.  Y4  X4 Interstate, Interexchange Marketplace (CC Docket No. 9661)  Y4On March 25, 1996, the Commission released a Notice of Proposed Rulemaking that proposed that nondominant interexchange carriers should no longer file tariffs. The proposed rules would allow carriers to change prices or offer new services without first filing with the Commission and would lead to a more competitive marketplace.  Y34On October 29, 1996, the Commission adopted an Order in which it exercised its new forbearance authority by ruling that nondominant interexchange carriers would no longer be required to file tariffs for their interstate domestic long distance services. The Commission determined that after a ninemonth transition period, relationships between nondominant interexchange carriers and their customers will be set by contract. The Commission's decision to exercise its new forbearance authority in this manner will advance the procompetitive and deregulatory objectives of the 1996 Act by fostering increased competition in the long distance market. This decision marked the end of the transformation of the regulatory regime governing interstate, domestic, interexchange services from one in which all interexchange carriers were subject to a broad range of pricing and other regulatory requirements to one that relies on market forces. After detariffing is implemented, nondominant long distance companies will be subject to the same incentives and rewards as competitors in other unregulated markets.  Y 4      Y4 Geographic Rate Averaging and Rate Integration  (CC Docket No. 9691)  Y4On August 7, 1996, the Commission adopted an Order implementing the geographic rate averaging and rate integration requirements of Section 254(g) of the Communications Act, as amended by the 1996 Act. Geographic rate averaging refers to the practice of charging customers the same rates for equivalent long distance service regardless of geographic location. Consistent with the 1996 Act, the Commission's geographic rate averaging decision requires that rates charged by a long distance provider to subscribers in rural and high cost areas shall be no higher than the rates charged to its subscribers in urban areas. In addition, based on recommendations from the Guam/Northern Mariana Working Group, the Commission concluded that long distance carriers providing service to Guam, the Northern Marianas, and American Samoa must achieve rate integration for those points by August 1, 1997. The Commission directed those carriers to submit preliminary plans for rate integration by February 1, 1997, and final plans, including proposed rates, by June 1, 1997.  X 4  T"J   X!4Implementation of the Local Competition Provisions of the 1996 Act Interconnection (CC Docket No. 9698)  Y#4  I. A. 1. a.(1)(a) i) a) I. A. 1. a.(1)(a) i) a)On August 8, 1996, the Commission adopted a First Report and Order implementing Section 251 of the Communications Act, as amended by the 1996 Act, which requires local exchange carriers to open their networks to competition. The 1996 Act requires incumbent local exchange carriers to provide interconnection with other telecommunications carriers and to offer unbundled network elements at rates, terms, and conditions that are just, reasonable, and nondiscriminatory. The Commission prescribed certain minimum points of interconnection necessary to permit competing carriers to choose the most efficient points at which to interconnect with the incumbent LEC's network. The Commission also adopted a minimum list of unbundled network elements that incumbent LECs must make available to"*-`,`,HHY-" new entrants, upon request. Additionally, the Commission adopted regulations concerning pricing standards for interconnection and access to unbundled network elements, resale services at wholesale rates, and transport and termination.  X4  Implementation of the Local Competition Provision of the 1996 Act Numbering  X4(CC Docket No. 9698, 95185, 92237)  Yv4 On August 8, 1996, the Commission adopted a Second Report and Order in this docket implementing the dialing parity, nondiscriminatory access, network disclosure and  YJ4numbering administration requirements of the 1996 Act. In this Order, the Commission took the steps necessary to ensure that the dialing, telephone numbers, operator services, directory assistance, and directory listings all components of the existing telephone network be  Y 4made available to all competitors on an equal basis.  X 4 Reconsideration of Two Interconnection Rules (CC Docket No. 9698, 95185) On September 27, 1996, the Commission released a decision that reconsidered two issues  Y 4addressed in its Interconnection Order. First, the Commission established a flatrated default proxy range for the nontraffic sensitive costs of basic residential and business line ports associated with the unbundled local switching element. Second, the Commission clarified  Yh4that, because its Interconnection Order concluded that the local switching element includes dedicated facilities, a requesting carrier is effectively precluded from using unbundled switching to substitute for switched access services where the loop is used to provide both  Y%4exchange access to the requesting carrier and local service by the incumbent local exchange carrier.  X4 Operational Support Systems Reconsideration Order (CC Docket No. 9698; 95185)  Y4 On December 13, 1996, the Commission adopted an Order on Reconsideration clarifying its earlier decision that requires those incumbent local exchange carriers subject to Section 251(c) of the Communications Act, as amended by the 1996 Act, to provide access to their operation support systems (OSS) functions. OSS consists of preordering, ordering,  Yo4provisioning, maintenance and repair, and billing functions. In its Interconnection Order, released on August 8, 1996, the Commission required incumbent LECs subject to section 251(c) to offer access to OSS functions as unbundled network elements no later than January  Y,41, 1997. The Commission concluded in the Interconnection Order that incumbent LECs are required to provide access to OSS functions pursuant to their obligations to provide access to unbundled elements under section 251(c)(3), as well as their obligation to provide access on a nondiscriminatory basis to all unbundled network elements and services made available for  Y 4resale, under sections 251(c)(3) and (c)(4). In this Order on Reconsideration, the Commission rejected requests to postpone the date by which access to OSS functions must be offered, and clarified the obligations of incumbent LECs subject to Section 251(c) with  Y#4respect to access to OSS functions.  Xx$4    Xa%4  Cost Allocations For NonRegulated Services (CC Docket No. 96112)  YJ&4On May 10, 1996, the Commission released a Notice of Proposed Rulemaking addressing the way incumbent local exchange carriers are to allocate the costs of network plant used to provide both regulated telecommunications services and non-regulated services, including  Y)4non-regulated video programming services, consistent with the 1996 Act. In the NPRM, the Commission addressed the allocation of loop plant for which costs are traffic insensitive.  X*4 "*-`,`,HHY-"Ԍ X4Customer Proprietary Network Information (CPNI) (CC Docket No. 96115)   Y4On May 17, 1996, the Commission released a Notice of Proposed Rulemaking initiating a proceeding to interpret and clarify Section 222 of the Communications Act, as amended by the 1996 Act, which governs the use of telecommunications customer information. In the  Y4NPRM, the Commission took steps to respond to issues raised by the telecommunications industry about the customer proprietary network information (CPNI) provision of the new law. The Commission sought comment on the appropriate interpretation of the term "telecommunications service" as it applies to CPNI under the new law. The Commission also asked for comment on whether the statute permits carriers to obtain oral approval from customers for use of their CPNI for purposes other than those specifically set out in Section  Y 4222 of the 1996 Act, or whether such approval must be in writing. The NPRM further sought comment on how to ensure that subscriber list information is provided in accordance with the statutory requirements and asked commenters to address the costs and benefits of any rules it might adopt.  Y 4  Y 4 Number Portability  (CC Docket No. 96116) X` hp x (#%'0*,.8135@8:4 Access Charge Reform NPRM, Notice of Inquiry, and Price Cap Third Report and  X'4Order (FCC 96488)  Y4On December 24, 1996, the Commission released a Notice of Proposed Rulemaking, Notice  Y4of Inquiry and Third Report and Order which began a review of the system of interstate  Y4access charges. The Commission initiated this access charge reform proceeding to establish a system compatible with the procompetitive deregulatory framework established by the  Y41996 Act and state actions to open local networks to competition. In the NPRM, the Commission sought comment on several approaches for access reform: a marketbased approach, a prescriptive approach, or some combination of the two approaches. The Commission proposed that, regardless of the approach adopted for access reform, the overriding goal is the same to adopt policies that will foster competition for telecommunication services and eventually enable market forces to eliminate the need for  Y04price regulation. In the NOI, the Commission sought comment on whether it should, in addition to access charge reform, consider actions relating to interstate information services  Y4and the Internet. The NOI addressed the concerns raised over congestion on the public switched network and the Commission sought comment on how it can most effectively create incentives for the deployment of services and facilities that would permit more efficient  Y!4transport of data traffic. Finally, in the Third Report and Order, the Commission adopted  Y"4two revisions proposed in the Price Cap Second Further Notice in 1995: elimination of the price cap lower service band indices and the requirements necessary for the introduction of new services.  Yi%4# PE37ռP# #Xw PE37ZXP#   XR&4  Elimination of Section 214 Applications for Extension of Lines (CC Docket No. 9711)  Y;'4 On January 13, 1997, the Commission released a Notice of Proposed Rulemaking which concluded that carriers would no longer be required to seek Section 214 approval from the Commission before expanding phone services to consumers within any new geographic area that they are otherwise eligible to serve. Previously, carriers were required under Section 214 of the Communications Act of 1934 to obtain Commission certification that the extension"* -?,?,HHY-" was consistent with the public convenience and necessity. Congress exempted carriers from the line extension requirements of Section 214 when they adopted Section 402(b)(2)(A) of the  Y41996 Act. In the NPRM, the Commission also proposed to forbear from applying any remaining Section 214 authority to carriers who may be subject to pricecap regulation,  Y4average schedule carriers, and domestic, nondominant carriers offering local or longdistance services. "x -?,?,HH"  aA   X   # PE37ռP# COMMON CARRIER BUREAU REPORTS #Xw PE37ZXP#  X4   X4Long Distance Market Share Reports  Y4 On July 12, 1996, the Commission released the first quarter report tracking long distance market shares. The report covers toll revenues earned by long distance carriers since 1984 and tracks average revenues per minute. In addition to information on revenues, the report contains  Y4information on switched access minutes and presubscribed lines. The Second Quarterly Report on  Yi4Long Distance Market Shares was released on September 27, 1996  XR4  X; 4Report on Preliminary Domestic Information from Statistics of Communications Common  X$ 4Carriers   Y 4On July 11, 1996, the Commission released a compilation of financial and operating data concerning domestic communications carriers for the year ending December 31, 1995. This report cites the work of academics, consultants and other researchers in the field of telecommunications and is based on the annual reports submitted to the Commission by domestic telecommunications carriers.  X4 Telephone Lines and Offices Converted to Equal Access   Y4On June 24, 1996, the Common Carrier Bureau released the Telephone Lines and Offices Converted  Yl4to Equal Access Report that summarizes equal access conversion from 1984 through December 31, 1995. Consumers who subscribe to equal access are able to place long distance calls using their  Y>4long distance carrier without having to dial a special code. The report contains historical data on the number of lines converted to equal access since 1984 and provides a statebystate breakdown of the local exchange carriers and their lines with and without equal access for 1995.  X4 Telephone Subscribership Report  On June 25, 1996, the Commission released the latest report on telephone subscribership levels in the United States. The report tracks subscribership statistics based on a survey conducted by the Census Bureau and estimated that 93.8% of all households in the U.S. had telephone service. The Report also shows different subscribership levels by state, income level, race, age, household size  Yo4and employment status. The second Telephone Subscribership Report was released on September 18, 1996.  X*4 Common Carrier Bureau Scorecard   Y4On December 10, 1996, the Common Carrier Bureau released the second edition of the  Scorecard. This report is a compilation of comparative complaint statistics that the public can use to make  Y 4informed decisions about telephone related services. The Scorecard follows trends in consumer complaints and inquiries filed at the Commission and emphasizes the highest categories of consumer complaints.  X#4  X$4"$ -?,?,HH&"  X4Telecommunications Industry Revenue: TRS Fund Worksheet Data  Y4 The Commission released its Telecommunications Industry Revenue Report on December 31, 1996. In the report, the Commission reported that the U.S. telecommunications industry reported $199.0 billion in revenue for 1995; which represents and increase of 8.8 percent from the $183.2 billion reported in 1994. The report also estimates the average price of a directly dialed call and provides revenue summaries for local carriers, cellular, PCS, paging and mobile, and competitive access service providers.  X_4   XH4Long Distance Carrier Code Assignments  On October 18, 1996, the Commission released the latest available information on Carrier Identification Codes (CICs), 500 service, 555 line number assignments, tollfree 800 and 888 service and 900 service. CICs are used by carriers when routing calls, as well as for accounting and billing purposes. CICs are also used by consumers when dialing an alternative carrier and by  Y 4corporations who employ leastcost routing techniques.  X 4  X4" -?,?,HHp"  X4PUBLIC FORA HOSTED BY THE COMMON CARRIER BUREAU   Y4 February 23, 1996  ` ,Issues involving the implementation of the Telecommunications Act of  Y41996ƀ%  Y4 March 28, 1996  ,Discussion of the formal complaints process  Ya4 April 12, 1996  ,FederalState Joint Board on Universal Service  Y44 April 28, 1996  X,Forum with local exchange carriers regarding enforcement issues(#  Y 4  Y 4 May 20, 1996 ,Discussion of interconnection issuesƀ%  Y 4 May 7, 1996 ` ` X X,Formal complaint processes and procedures and implementation of the 1996 Act(#  Y4 June 5, 1996 ` ` X X,FederalState Joint Board on Universal Service: rural, insular, high cost and low income issues; alternatives for recovering costs and providing universal service support(#  Y$4 June 19, 1996  X,FederalState Joint Board on Universal Service: schools and libraries; health care providersƀ%  Y4 July 9, 1996 ` ` X X,Discussion involving Bell Operating Companies' entry into the interLATA market(#  Y4 September 12, 1996  X,Issues surrounding access charge reform and universal service (#  Y4  Yo4 September 13, 1996  X,FederalState Joint Board on Universal Service : insular areas and Alaska; recovery of interstate loop costs(#  Y+4  September 17, 1996  X,Discussion of enforcement issues in the 1996 Act(#  Y4  Y4 October 1, 1996  X,North American Numbering Council: Issues relating to numbering administration and implementation of the 1996 Act(#  Y!4 October 17, 199 6 X,FederalState Joint Board on Universal Service : schools and libraries; health care issues; rural, insular and high cost issues(#  Yv$4 November 7, 1996  X,FederalState Joint Board on Universal Service: Board adopted the Recommended Decision(#  Y2'4  Y(4