Attachment E ACCESSING THE FCC NETWORK USING WINDOWS 95 This attachment describes how to access the FCC Network from a system that is running the Microsoft Windows 95 operating system. This involves configuring dial-up network access and then performing the dial-up procedure. Conventions The instructions in this attachment use the following typographical conventions: bold Represents objects on the screen that you click with the mouse pointer, including buttons, Internet links, icons, tabs, menu items (e.g., Cancel button, Auctions link, Save option in the File menu). italic Represents field names or areas of a screen (e.g., Licensee Name field, Applicant Information area of a screen). bold italic Represents characters that you must type exactly as they appear in the instructions. For example, if you are instructed to type http://www.fcc.gov, you should type all of the characters shown in bold italic exactly as they are printed. Small Caps Represents keys on the keyboard (e.g., Enter, Ctrl, Esc). Hardware and Software Requirements Applicants who want to connect to the FCC Network using the Windows 95 Dial-Up Networking will need the following hardware and software. Hardware Requirements CPU: Intel 80486 or above RAM: 16 MB RAM (more recommended if you intend to open multiple applications) Hard Disk: 10 MB available disk space Modem: v.32bis 14.4-kbps Hayes compatible modem Monitor: VGA or above Mouse or other pointing device Software Requirements Internet Web Browser software (Netscape Communicator 4.05 with JDK 1.1, Netscape Navigator 3.01, and Microsoft Internet Explorer 3.02 with the file upload patch were used during FCC internal testing) Microsoft Windows 95 Note: If you are running Windows in a networked environment, check with your local network administrator for any potential conflicts with the Windows 95 Dial-Up Networking. This usually includes any TCP/IP installed network protocol. The Windows 95 Dial-Up Networking will establish a direct connection from your PC to the FCC Network. This point-to-point connection is not routed through the Internet. Configuring Dial-Up Network Access 1. To start dial-up networking: a. Click the Windows 95 Start button. b. Click the Programs option to display the Programs menu. c. Click the Accessories option to display the Accessories menu. d. From the Accessories menu, click Dial-Up Networking. 2. When the Dial-Up Networking window appears, double-click the Make New Connection icon. 3. The Make New Connection window appears. In the field entitled Type a name for the computer you are dialing, type ULS at FCC. 4. Click the down arrow at the right of the Select a modem field and select your modem from the menu of available modems. If your modem does not appear on this list, you must install your modem driver according to the modem manufacturer installation procedures, which are usually described in your modem's user manual. 5. Click the Configure button. Click the Options tab at the top of the Properties window. 6. In the Connection control area of the Options tab, verify that neither option is selected. If either option is selected, click the check box at the left of the option to deselect it. Then click the OK button. 7. Click the Next button. 8. Type 800 in the Area Code field and 844-2784 in the Telephone Number field. Verify that the correct country is selected in the Country code field. If not, click the down arrow at the right of the Country code field and select the appropriate country from the menu of available countries. 9. Click the Next button. 10. Click the Finish button. An icon titled ULS at FCC appears in the Dial-Up Networking window. 11. Verify that properties are configured correctly before attempting a dial-up session. Position the mouse pointer on the ULS at FCC icon and click the right mouse button to display a menu. Select Properties from the menu. 12. Click the Server Type button at the bottom of the ULS at FCC screen. 13. In the Advanced Options area of the Server Type window, verify that only Enable software compression is selected. If it is not selected, click the check box at the left of the option to select it. If either of the other options is selected, click the check box to deselect it. 14. In the Allowed Network Protocols area of the Server Type window, verify that only TCP/IP is selected. If it is not selected, click the check box at the left of the option to select it. If either of the other options is selected, click the check box to deselect it. 15. Click OK on the Server Type window, then click OK on the Properties window. 16. To configure the TCP/IP protocol: a. Click the Windows 95 Start button. b. Click the Settings option to display the Settings menu. c. Click the Control Panel option to display the Control Panel. d. Double-click the Network icon. e. Highlight the TCP/IP protocol and click Properties. If multiple TCP/IP protocols are displayed, select TCP/IP --> Dial-Up Adapter. If TCP/IP is not installed, click the Add button, then click Protocol and click Add. Select Microsoft from the list of Manufacturers, then select TCP/IP from the list of Network protocols. Click OK to add it, then highlight TCP/IP and click Properties. f. Click the DNS Configuration tab. g. Click Enable DNS. h. If there is no Host, type bidder in the Host field. i. Type 192.104.54.1 in the DNS Server Search order field and click the Add button. j. Click OK on the TCP/IP Properties window, then click OK on the Network window. Dial-Up Procedure 1. If your PC is connected to a Local Area Network (LAN), perform the steps below before dialing into the FCC Network. Otherwise, proceed to step 2. a. Start up your PC without logging into the network. b. Click the Windows95 Start button and select Run. c. Type winipcfg in the Run window and click on OK. d. Click the Release All button to reset the IP address to "0.0.0.0." 2. If the Dial-Up Networking window is not currently open, do the following: a. Click the Windows 95 Start button. b. Click the Programs option to display the Programs menu. c. Click the Accessories option to display the Accessories menu. d. From the Accessories menu, click Dial-Up Networking. The Dial-Up Networking window appears. 3. Double-click the ULS at FCC icon in the Dial-Up Networking window. 4. Click the Connect button on the ULS at FCC window. Do not enter User name and Password. The Connecting to ULS at FCC window appears, indicating the status of your connection as your modem dials into the system. This window must remain running during your dial-up session. You may minimize the window, if you wish. 5. Once the connection is established, open your web browser (Netscape or Internet Explorer). 6. In the Location field (Netscape 3.x), Netsite field (Netscape 4.x), or Address field (Internet Explorer) of the web browser screen, type the desired Universal Resource Locator (URL). Then press the Enter key. 7. When you have finished, exit the web browser, then click the Disconnect button on the ULS at FCC window to end your dial-up session. Troubleshooting Following are resolutions of problems you may encounter when accessing the FCC Network. Modem does not respond 1. Confirm that the correct modem driver is installed for your modem. 2. Confirm that all physical connections for the modem are present. 3. Confirm that the phone line is active by connecting the modem cable to a telephone. Modem dials but does not connect 1. Confirm that the modem is dialing the correct number. 2. Confirm that the modem prefix (if any) is correct. Modem dials and connects, but nothing appears when you enter the location in the web browser 1. Check the settings in your dial-up networking icon, particularly that the Primary DNS is 192.104.54.1 and that TCP/IP is the only selected protocol. 2. Confirm that your web browser is using no proxies. 3. It is recommended that you do not log into a TCP/IP Local Area Network (LAN). If you do log into a TCP/IP LAN, confirm that your LAN network IP address is being released. To do so, connect to the FCC Network using dial-up networking, then click the Start button in Windows95 and select Run. Type winipcfg and press OK. If your IP address does not begin with "192.104.", then your LAN IP address is not being released. Click the Release All button, or consult you LAN administrator. Technical Support For technical assistance in accessing the FCC Network using Windows95, contact the FCC Technical Support Hotline at (202) 414-1250. This hotline is generally available Monday through Friday, from 8 a.m. to 6 p.m. ET. All calls to the FCC Technical Support Hotline are recorded.