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The vast majority of Commission staff serve the American public each day “behind the scenes.”  Sharon Hurd, a Media Relations Specialist in the Commission’s Office of Media Relations (OMR), is one such staffer.  If you subscribe to the FCC “Daily Digest”, or are interested in information about Commission actions, the chances are pretty good that Sharon may have been involved in helping to get this information to you on a timely basis. And last spring, you could even have met her personally when she traveled around the country as part of the FCC team meeting with consumers to help with the transition to digital television.

OMR is the arm of the agency responsible for overseeing the release of official FCC actions and decisions. Ask any agency staff member who they turn to in OMR when they need assistance in getting items released and you can be sure Sharon’s name will be high on that list. These items include a wide variety of documents from high profile policy decisions and Chairman and Commissioner speeches to routine license renewal notices. But Sharon – and the entire OMR team – know that there are a lot of consumers and interested parties who are waiting to learn about these decisions, and they work hard to help get this information out expeditiously.

This year, the Consumer Electronics Show (CES) looked a lot like an auto show. The show floor had a large area on in-vehicle technology with a lot of vehicles there to demonstrate it. Ford’s CEO, Alan Mulally, gave a keynote address describing the new Sync system that Ford is introducing, which you can view here, while Kia unveiled their competitive UVO system – covered by CNET here.

Both Sync and UVO are designed to provide all the different functions consumers might want in a car – not only GPS and sound, but also a number of Web-enabled applications – in an integrated unit. These companies, and others working on similar systems,  claim they can improve safety by making these units primarily voice-activated, and by eliminating the need to fiddle with a separate MP3 player, smart phone, and GPS. But at a time when distracted driving has become a major national issue, there are real safety concerns about having these screens in cars – summarized well in a recent New York Times article. While in-car Internet access can have safety benefits – for example, in reaching help in case of an accident – there’s clear cause for concern in having so many different options available on a dashboard screen.

My first visit to the Consumer Electronics Show earlier this month was an eye-opening and eye-popping experience. You can read about the recent show at www.cesweb.org or in a multitude of news reports. The 2500 exhibits included 3D television, sophisticated voice-activated technology, clever handheld devices, “slate” laptops that function as ultra-portable computers and e-book readers, and a new gaming system that lets you move your whole body as the game controller. It’s clear that we’re not in the 20th century any more.

But the overwhelming theme, for me, was the actualization of a word I’ve heard for years: Convergence. Ever since I became involved in website development in the late 1990s, people have talked about the convergence of the internet, voice communications, television, and other forms of entertainment and applications in an integrated form. For years, this was going to happen any day now – but while progress has been made, many efforts at integration have been more kludgy than seamless. At CES, it looked like “any day” is now finally here. Exhibit after exhibit, and session after session, gave evidence that different communications services are now becoming integrated in truly seamless ways.

By the end of 2010, most HDTVs are expected to be Internet-ready, allowing you to connect them to the Web without having to go through a laptop to do it. This makes it possible to access all kinds of Web applications easily on a large-screen TV. One major application for TV may be Skype, which is partnering with several TV manufacturers to turn your television into a large-scale video conference unit with an add-on high-definition camera and microphone system.

Mark Twain once said, "The coldest winter I ever saw was the summer I spent in San Francisco."  Well, for me, the coldest winter week I ever saw in DC was the one I spent in Juneau, Alaska, as I am recently back from representing the FCC's Public Safety and Homeland Security Bureau (PSHSB) in the first-ever "live" Presidential test of the Emergency Alert System (EAS), the nation's public warning system.  Don't get me wrong, it was frigid in Juneau - with its steady cold wind sweeping through the mountains surrounding the small town and state capitol.  Sunrise at 8:30 a.m. and sunset at 3:30 p.m. made it difficult to adjust, but the friendly residents were quick to notice newcomers and helped make my stay enjoyable.