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Blog Posts by Dan McSwain

Supporting Stability in the Online Marketplace

December 13, 2010 - 01:50 PM

Internet businesses need stability to thrive. That’s the message that emerged from a meeting held here at the FCC last week between Chairman Genachowski and CALinnovates, a group of start-ups and young businesses that are creating jobs and introducing new technology products into the online marketplace.

A resolution to the Open Internet proceeding that preserves the foundational principles of the medium is fundamental to helping new businesses grow. Watch the latest installation in our FCC Tech Cast series -- a round of interviews with the entrepreneurs themselves -- to get their first-hand take on the urgent need for action on this issue.

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FCC Tech Cast: Aneesh Chopra on America's Mobile 'Killer App'

October 25, 2010 - 02:59 PM

Connecting people to their country and reimagining citizens’ engagement with their government is a America’s mobile “killer app.”
That’s the word from Aneesh Chopra, United States Chief Information Officer, in our very first edition of FCC Tech Cast.
As part of our #SpecCrunch summit on the looming mobile spectrum crisis, Aneesh shared his thoughts on mobile applications’ potential to unleash dramatic innovations across sectors.
Mobile platforms let us connect with people in ways we’ve never imagined, and bring new voices into the process of governing for the first time. In this FCC Tech Talk, Aneesh points to Manor, TX, to show how mobile technology and innovative applications are giving citizens high-tech access to leaders in their communities.
Watch the video, then share your thoughts about how the FCC can drive citizen engagement via our upcoming FCC.gov mobile application.

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Short questions, big return

by Dan McSwain, New Media
July 23, 2010 - 03:23 PM

It might seem obvious and simple, but it remains true: FCC.gov and the rest of our online properties exist to serve consumers' and citizens' needs.

The best advice this agency can get about our websites comes from you, the people that make up our online audience.

To meet that goal, our team recently launched a new way for users to make a direct impact in improving our sites. Our user feedback tool will play a hugely valuable role in helping us design better and more useful websites.

There are several challenges we're keeping in mind as we work to improve.  These sites need to be accessible, efficient, and easy-to-use for a broad range of users. Throw in some government rules that haven't quite kept up with the technological times, and the job gets even more challenging.

That's what makes your input so important. Your voice will help us make data-driven decisions about how we can improve the FCC.gov experience. And you can be a part of our continued emphasis on public participation and engagement in our online work.

Oh, and one more thing. Behind the scenes, we're preparing for a major redesign of FCC.gov this year. This feedback will be a valuable part of the data we consult in this redesign process -- and we want as many website users as possible to take part. The National Archives recently solicited citizen feedback on how to best serve their audiences through a redesigned page. The team at the National Archives deserves recognition for running an open and participatory process – and their work will definitely inform ours moving forward.

Take a simple step and tell us what you think.

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