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Blog Posts by Diane Cornell

An Update on Process Reform Streamlining Initiatives

by Diane Cornell, Special Counsel, Office of the Chairman
December 22, 2014 - 12:10 PM

In October, I provided an update on the FCC’s efforts to reduce our backlogs.   As 2014 draws to a close, I want to provide an update on another key reform objective:  streamlining the Commission’s processes.  We have had several working groups as well as staff throughout the Commission focusing on new approaches to simplify how we do business, with the goal of improving the efficiency, effectiveness and transparency of the Commission’s work.  Just in these last few months we’ve made tremendous progress on many fronts.  A few of these initiatives are highlighted below:

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An Update on Process Reform Efforts to Reduce Backlog

by Diane Cornell, Special Counsel, Office of the Chairman
October 9, 2014 - 03:31 PM

Since the release of the Report on FCC Process Reform last February, the dedicated staff here at the Commission has been hard at work on implementing the report’s recommendations.  One area of particular focus has been tackling matters that have been considered backlogged, and – even more importantly – increasing speed of disposal for all matters.  As noted in the Report, backlogs generally develop because of (1) increased volume of work; (2) complex issues; (3) inter-related issues; and/or (4) need for coordination with others.  Two key internal process reform working groups have been examining ways to not only reduce the number of items currently pending at the Commission, but to also move incoming items through the system faster.  A few examples of progress in this area include:

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Public Input on Process Reform

by Diane Cornell , Special Counsel, Office of the Chairman
December 11, 2013 - 05:42 PM

Thank you to all of you who took the time to respond to my blog post to provide input and ideas for reforming FCC processes.  We received numerous responses, all of which were very thoughtful and offered some great ideas for process reform.  The replies submitted through innovation@fcc.gov in response to the blog post are now publicly available. 

We are taking all of your comments into account, both those submitted by external parties and those received internally, for our report and recommendations to the Chairman in early January 2014.  Remember, we are only at the initial stages of this process.  We plan to remain engaged with the public on ways in which the FCC can be more efficient and effective, and we encourage you to continue to submit your ideas to innovation@fcc.gov.  We are always open to your thoughts and ideas.

Thank you for your efforts and your constructive commitment to helping us improve the workings of the FCC.

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A Call for Input: Improving Government Efficiency at the FCC

by Diane Cornell, Special Counsel, Office of the Chairman
November 18, 2013 - 02:38 PM

***Please Note: original blog text was revised 11/19/2013 to notify the public that any feedback received will be made public

As Chairman Wheeler announced in his initial blog post upon joining the FCC, improving agency processes and procedures to more efficiently and effectively serve the public interest is one of his top priorities.  As Special Counsel to Chairman Wheeler, I have been tasked with developing a plan within the next 60 days that includes recommendations on how best to tackle the challenge of reforming FCC processes.

In connection with that effort, we are soliciting public input on improving the efficiency of how we conduct business here at the FCC.  We know that stakeholders who interact with the FCC will have many thoughts on substantive reforms that the agency should undertake, but for this effort, we are particularly interested in your ideas and insights to improve the efficiency of the process at the FCC. 

Please email your thoughts and ideas on FCC process reform to innovation@fcc.gov (note that comments related to specific ongoing proceedings should be filed in those dockets and not in response to this blog post).  PLEASE SUBMIT YOUR INPUT AS SOON AS POSSIBLE, BUT NO LATER THAN DECEMBER 2nd, SO THAT WE HAVE SUFFICIENT TIME TO EVALUATE RESPONSES. 

In particular, we are interested in any thoughts on what concrete steps the FCC can take to:

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