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Unauthorized Fees: What's Hiding in Your Phone Bill?

July 12, 2011 by Joel Gurin, Chief, Consumer and Governmental Affairs Bureau
If you're a savvy consumer, you know how small charges can add up over time. You may regularly scrutinize your bank statement for overdraft fees, scan your credit card bill for hidden charges, and pay careful attention to shipping and handling every time you order something online. But you may
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Caller ID Spoofing: Who's really on the line?

June 23, 2011 by Joel Gurin and Sharon Gillett, Chief, Consumer & Governmental Affairs Bureau and Chief, Wireline Competition Bureau
Caller ID is a boon to anyone who wants to avoid telemarketers, hostile ex-es, or other examples of what the group No Doubt called "telephonic invasion." ("It's all your fault/I screen my phone calls," they sang in the 1995 hit Spiderwebs.) It's also a helpful tool for busy people who simply
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Exceptional Health Care for Rural America

June 22, 2011 by Sharon Gillett, Chief, Wireline Competition Bureau
There are rules, and there are exceptions.  This week we’re making some common-sense exceptions so that some 235 health care providers can continue to provide high-quality health care to rural America.Rural Americans face unique challenges today in accessing hospitals, doctors, and
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National Hurricane Preparedness Week

May 25, 2011 by Jamie Barnett, Chief, Public Safety & Homeland Security Bureau
The Public Safety & Homeland Security Bureau can trace it’s origin from the aftermath of Hurricane Katrina.  So, for us in the Bureau, National Hurricane Preparedness Week marks an extremely significant time when our work and focus are clearly oriented to the potential damage these
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Roundtable to Tackle Cybersecurity for Small Businesses

May 10, 2011 by Thomas Reed, Director, Office of Communications Business Opportunities
In a rapidly evolving virtual marketplace, businesses know that they have to protect against information security risks, but many are still struggling to understand the types of dangers that pose the biggest threat to their information assets. The thicket of potential cyber threats to
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Where Innovation Happens

May 10, 2011 by Clay Johnson, Partner, Big Window Labs
In 1932, Justice Louis Brandeis famously quipped that state governments are the "laboratories of democracies." As our population has grown since then our state governments have grown larger, making cities a new and interesting place for governmental innovation innovation. In many cases, the
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Expanding secure HTTPS browsing on

May 9, 2011 by Benjamin Balter, New Media Fellow
We know that protecting personal information online is important for all web users. We’re keeping up with best practices across the web and offering visitors the option to browse the site entirely using the more secure HTTPS protocol. Browsing with HTTPS is particularly valuable when
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Video Relay Service Reform

May 5, 2011 by Paul de Sa, Chief, Office of Strategic Planning and Karen Peltz Strauss, Deputy Bureau Chief, Consumer and Government Affairs
For a decade, thousands of people with hearing and speech disabilities, and their hearing friends, colleagues and families, have come to rely on video relay service to communicate with each other. VRS enables individuals who use American Sign Language to make and receive “telephone”
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Delivering on Our Open Government Promise

April 4, 2011 by Steven VanRoekel, Managing Director
Look across the landscape of government websites, and you see a common phenomenon: a dot gov site at rest, stays at rest.Our own is proof enough. What was hailed in the late 1990’s as one of the leading federal web sites has sprawled out over time, moving with the organizational
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More News with the FCC Registration Numbers

March 29, 2011 by Warren Firschein
FCC license holders and others doing business with the Commission are likely to be already familiar with the Commission’s Registration System, also known as “CORES,” which primarily is used by registrants to obtain an identifying number called an FCC Registration Number, or “FRN.”
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