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Genachowski, FCC Staff Take In CES 2011

January 10, 2011 - 05:14 PM by George Krebs
Tablets and TVs; gadgets and tech-integrated vehicles; tech-enhanced musical instruments and heavily promoted headphones; innovative toys, energy efficient designs and wireless enabled products of all sorts. Sunday concluded a busy span of stunning technology pageantry in Las Vegas. Thousands
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Consumers: Technology is Personal

January 1, 2011 - 11:13 AM by Joel Gurin, Chief, Consumer & Governmental Affairs Bureau
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Announcing Generation Mobile, Featuring Jane Lynch

December 9, 2010 - 03:28 PM by George Krebs
(Photo credit: LG Text Ed)You can find them in the most innocent settings. The dinner table, the classroom, during evening homework hour or an otherwise quiet family walk. Clicking, clacking, beeping, buzzing and whirring. This maneuvering marauder? Mobile phones equipped with text
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Internet Service: Would You Switch - and Why?

December 6, 2010 - 01:13 PM by Joel Gurin
If you're like many Americans, you may be wondering whether you should keep the Internet service you have in your home. If you have more than one broadband provider in your area, you may be getting a barrage of advertising encouraging you to switch from your current provider to another one.
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Mystery solved: Consumers win in Verizon Wireless "mystery fees" settlement

November 4, 2010 - 04:40 PM by Michele Ellison
Late last week, the Enforcement Bureau resolved a ten-month investigation into allegations that Verizon Wireless incorrectly billed 15 million customers for unauthorized data charges.  The settlement — the largest enforcement action in FCC history — ensures that affected customers will
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Securing Your Online Surfing and Transactions

November 2, 2010 - 11:47 AM by Vernon Mosley
Leaves are falling, the summer seems like a blur, the kids are knee-deep in homework, and the boxes and bubble wrap from newly purchased computer laptops and their slim-downed cousins, netbooks, have finally made their way to the basement for storage. If you haven't already checked, now is the
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Out of Sight, But All Around, Cyber Abounds

October 29, 2010 - 12:38 PM by Linda HallerSloan
(Part of the ongoing WISENET Series)So you're in another country, you stop for a cup of coffee at a café and plug in your laptop to an Internet connection. Or you're at the airport, and you get an email that says: "Free upgrade now." Or you're in a hotel room and securing your passport in the
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Senior Consumers Also Experience Cell Phone Bill Shock

October 18, 2010 - 12:42 PM by Susan Fisenne
The response from consumers to the Commission's actions on bill shock has been an encouraging sign that our initiatives are resonating with the people that need them the most.Earlier this week, Chairman Genachowski spoke at the Center for American Progress about ways consumers can avoid cell
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Home Wi-Fi Network Security

October 15, 2010 - 03:44 PM by Yul Kwon
As you may have heard, October is Cybersecurity Awareness Month, and throughout the month the Federal Communications Commission (FCC) and other government agencies are providing information for consumers to better protect themselves while online. I'm happy to be able to pass along some critical
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October's Open Commission Meeting: Empowering Consumers

October 14, 2010 - 05:43 PM by Julius Genachowski
New technology is an exciting thing, and what's happening in the mobile space is simply incredible. With any new technology, consumers need to be empowered to address concerns quickly and with simple solutions.During the October Open Commission Meeting we took bold moves on our consumer
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