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Wireless World Travel - Connecting with Consumers at Dulles International Airport

July 2, 2010 by Rachel Kazan
By the FCC Dulles Airport Passenger Visit Team: Yul Kwon, Dan Rumelt, Marissa Astor, Erik Chamberlin, John Cochran, and Sam Rodriguez.During Wireless World Travel Week we went to Dulles International Airport outside of Washington, DC to tell people about Wireless World Travel Week. We
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Tracking VoIP: What We Now Know

June 25, 2010 by Steven Rosenberg
Until today, we couldn’t have told you this: out of 97 million residential phone lines in the U.S., nearly 20% were VoIP subscribers. (Annoying technical footnote alert:  this actually refers to “interconnected” VoIP, the most common form of VoIP service, which is voice service over
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Final Reminders: What should I do when I return home?

June 25, 2010 by Mindel DeLaTorre
This week we have covered pre-departure steps, overseas calling alternatives, and VoIP services, all focused on avoiding excess charges. Today we will wrap up the "Wireless World Travel Week" with an overview of the international calling tips, as well as a few final reminders.Check with your
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Can I make calls over the Internet from Wi-Fi hotspots?

June 24, 2010 by Mindel DeLaTorre
[Addendum: The FCC does not endorse the VoIP services mentioned below or any distinct technology.]We've gone over many different options for international calling which all revolved around use of wireless networks and landlines. However, there is another cheap and easy way to make international
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Once I am overseas, what calling options can I choose from?

June 23, 2010 by Mindel DeLaTorre
You have arrived overseas, and are ready to make a call. After verifying your carrier's policies and charges, you should have a plan for how you will communicate while overseas.Some phones are capable of using a SIM card that can be purchased overseas (call your provider for details on your
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Will I be able to use my phone overseas? What preparations do I need to make?

June 22, 2010 by Mindel DeLaTorre
In order to maintain communication with people back home in the most affordable way, you need to be ready ahead of time. First, make sure you understand the telephone system in the country you're going to. Different countries use different types of mobile phone networks, so don't assume that
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Kick-off: How can I make calls while I'm abroad?

June 21, 2010 by Mindel DeLaTorre
It's the first day of summer, and the official start to a busy travel season. Whether you are headed to the tropics to enjoy the beach, or halfway across the world on a business trip, you want to know how to stay in touch with people back home without breaking the bank. E-mail is a great way of
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The Savvy Traveler

June 21, 2010 by Janeese Parker
As my good friend and colleague who I'll just call the "Girl in the Paisley Dress" goes off to Europe for a well-needed getaway, I'm wracking my telecom brain to help her navigate the mobile phone landscape for travelers abroad. In an attempt to make her the quintessential savvy traveler, I've
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Consumer View: Staying Safe from Cyber Snoops

June 11, 2010 by Joel Gurin, Chief of the Consumer and Governmental Affairs Bureau
Recent news reports have focused attention on a growing concern: The ways in which wireless and WiFi networks can make consumers’ private data accessible.In May, Google reported that its Street View cars – used to develop Google Maps – had mistakenly collected personal information sent
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More on Speed: Just How Satisfied Are Customers

June 2, 2010 by Joel Gurin
Our survey report on broadband speed yesterday attracted national attention and some additional questions. We've been asked for more detail on our findings about customer satisfaction with broadband speed. As we reported, 91 percent of fixed broadband customers are "very" or "somewhat"
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