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The Savvy Traveler

June 21, 2010 by Janeese Parker
As my good friend and colleague who I'll just call the "Girl in the Paisley Dress" goes off to Europe for a well-needed getaway, I'm wracking my telecom brain to help her navigate the mobile phone landscape for travelers abroad. In an attempt to make her the quintessential savvy traveler, I've
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Consumer View: Staying Safe from Cyber Snoops

June 11, 2010 by Joel Gurin, Chief of the Consumer and Governmental Affairs Bureau
Recent news reports have focused attention on a growing concern: The ways in which wireless and WiFi networks can make consumers’ private data accessible.In May, Google reported that its Street View cars – used to develop Google Maps – had mistakenly collected personal information sent
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More on Speed: Just How Satisfied Are Customers

June 2, 2010 by Joel Gurin
Our survey report on broadband speed yesterday attracted national attention and some additional questions. We've been asked for more detail on our findings about customer satisfaction with broadband speed. As we reported, 91 percent of fixed broadband customers are "very" or "somewhat"
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Broadband Speed: When Ignorance is Costly

June 2, 2010 by Joel Gurin
For several months, the FCC has been working to help consumers get more information about the communications services they buy. Our Notice of Inquiry last August asked how we can help consumers make more informed choices about phone, television, and broadband services. That Notice brought out a
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21st Century Emergency Alerting: Leveraging Multiple Technologies to Bring Alerts and Warnings to the Public

May 26, 2010 by Lisa Fowlkes
When potential threats to life and property are imminent or disasters strike without warning as did the tornadoes in Oklahoma and Kansas that claimed innocent lives recently, we all know how critical it is for all of us to receive timely alerts and warnings, access to the latest information
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State and Local Groups: FCC Webinar Event on May 25th

May 21, 2010 by Emmitt Carlton
SAVE THE DATE:  Tuesday, May 25, 2010 at 2:00 pm Eastern timeThe Consumer and Governmental Affairs Bureau's Office of Intergovernmental Affairs (IGA) is staffing a special series of interactive web events.  These outreach webinars are designed to share vital information about
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Workshop on Expanding Disability Access with Wireless Technologies

May 12, 2010 by Ruth Milkman, Chief of the Wireless Telecommunications Bureau
Wireless technologies present tremendous opportunities to benefit all Americans, including those with disabilities. At the FCC, we are excited about these possibilities for innovative communications services, applications and devices. We want to better understand how such technologies can bring
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Consumer View: Stop the Shock

May 11, 2010 by Joel Gurin
It could happen to anyone, and it happened to me. Last year, I took on a consulting job that involved working out of town. Without realizing it, I began using my cell phone more frequently and for longer conversations. By the time I caught the problem, my monthly bill had gone from about $300 a
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Louisiana, Mississippi, And Alabama Bring First Responders Closer Together As U.S. Takes Action To Contain Gulf Oil Spill And Protect The Shoreline

May 7, 2010 by Jamie Barnett
As the crew of the MV Joe Griffin is in the Gulf of Mexico working to lower a 100-ton concrete and steel containment dome over the oil well that erupted on April 20, federal, state and local officials continue to take actions to help minimize further damage to the Gulf Coast's shorelines.In any
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The Future of Internet Policy in America

May 7, 2010 by Julius Genachowski
Read video transcript here.Cross posted from
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