Look across the landscape of government websites, and you see a common phenomenon: a dot gov site at rest, stays at rest.
Our own FCC.gov is proof enough. What was hailed in the late 1990’s as one of the leading federal web sites has sprawled out over time, moving with the organizational changes of the FCC, but largely resisting the outside forces of technical evolution and consumer expectations.
- With the launch of the new FCC.gov, we’re proving that Washington can keep up with the speed of the Web, implementing today's tools with an eye to tomorrow's innovations. Some of the highlights include:
- One voice of the FCC: Intuitive design and layout optimized for the everyday citizen who isn’t familiar with the FCC’s own organizational chart.
- Top tasks: Surveys, testing, and analytics showed us what FCC.gov users do on our site. Those tasks now follow visitors throughout their FCC.gov experience in the “Take Action” bar.
- Great search: A powerful shortcut to help users get in and get what they need. For business users, powerful search filters make finding documents easy.
- Tech-forward: Built in the cloud, and developed with open source software, the new FCC.gov lowers barriers to future development as part of a long-term IT cost-cutting strategy.
- Feedback everywhere: Putting citizen skin in the game to make FCC.gov work better for users, and holding us accountable to continual improvement.