Consumer/Disability Telecommunications Advisory Committee June 28, 2002 Agenda

Morning Session

9:00 - 9:05 A.M.	Welcome and Call to Order Shirley Rooker, Committee Chair

9:05 - 9:15 a.m.	Review of day’s agenda; additional agenda items

9:15 - 9:25 a.m.	Approval of meeting minutes, November 30, 2001, and March 15, 2002.

9:25 - 9:40 a.m.	Remarks by K. Dane Snowden, Bureau Chief, Consumer & Governmental Affairs Bureau, Chairman and Commissioners [schedules permitting]

9:40 - 10:00 a.m.	Report of Operations Working Group Richard T. Ellis, Chair

10:00 - 11:00 a.m.	Discussion of Operations Working Group report; C/DTAC recommendations to FCC

11:00 - 11:15 a.m.	Break

11:15 - 11:45 a.m.	Report of Complaints Working Group Claude Stout, Chair

11:45 -12:45 p.m.	Discussion of Complaints Working Group report; C/DTAC recommendations to FCC

12:45 - 1:30 p.m.	Lunch

Afternoon Session

1:30 - 1:50 p.m.	Report of the Disability Subcommittee Micaela Tucker, Chair

1:50 - 2:40 p.m.	Discussion of Disability Subcommittee report; C/DTAC recommendations to FCC

2:40 - 3:00 p.m.	Break

3:00 - 3:30 p.m.	Understanding Telecom Scams Martha Contee, Chief, Consumer Affairs and Outreach Division Consumer & Governmental Affairs Bureau

3:30 - 4:00 p.m.	Discussion of telecom scams; C/DTAC recommendations to FCC

4:00 - 4:45 p.m.	Other C/DTAC Committee business

4:45 - 5:00 p.m.	Participation by the public; next meeting date

5:00 p.m.	Adjournment