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Rayna Aylward is the first Executive Director of the Mitsubishi Electric America Foundation. The Foundation, which is 10 years old and based in the Washington, D.C. area, is dedicated to helping young people with disabilities lead fuller and more productive lives. Prior to joining the Foundation, Ms. Aylward was the International Director of Very Special Arts, an educational affiliate of the Kennedy Center that promotes arts and educational programs for people with disabilities in the U.S. and around the world. Ms. Aylward serves on various boards, including Very Special Arts International, Gifts in Kind International, and the HalfthePlanet.com Foundation. Ms. Aylward has also been a cultural attache in Latin America and the Middle East, a teacher, a school administrator, and a freelance journalist. She holds a master's degree in English and American literature from Boston University and a bachelor's degree in English from Beloit College.
Rayna Aylward Executive Director
Mitsubishi Electric America Foundation
1560 Wilson Blvd.
Suite #1150
Arlington, VA 22209
(703) 276-8240 (office)
(703) 276-8260 (fax)
Email: Rayna.Aylward@meus.mea.com
Brenda Battat is the Acting Executive Director of Self Help for Hard of Hearing People, the largest consumer organization representing people of all ages and levels of hearing loss who use assistive technology and other strategies to participate in the mainstream. Over the past 12 years, Ms. Battat has worked to obtain equal access to public places, employment, state and local government facilities, telecommunications, and information services for people who are hard of hearing. She has served on advisory boards and councils convened by the FCC, the Access Board, AT&T, American and Northwest Airlines, and the American Speech-Language-Hearing Association. Hard of hearing herself, she has lived and worked in four different countries. She has a master’s degree in counseling from Indiana University, and a bachelor’s degree in physical therapy, with 15 years of experience.
Brenda Battat
Acting Executive Director
Self Help for Hard of Hearing People
7910 Woodmont Ave.
Suite #1200
Bethesda, MD 20814
(301) 657-2248 (office)
(301) 913-9413 (fax)
Email: bbattat@shhh.org
Gil Becker is the Chair of the National Association for State Relay Administration (NASRA) and has been involved with Telecommunications Relay Service (TRS) for over 10 years. Mr. Becker is also the Director of the Maryland Department of Budget & Management/Telecommunications Access of Maryland (TAM) program. He oversees the state’s Telecommunications Relay Service and the equipment distribution program. Mr. Becker has worked in State government for 18 years. Prior to the task of establishing TRS for the citizens of Maryland, he held positions within the statewide Procurement Agency, Data Processing Division, and its Office of Telecommunications Management. Mr. Becker has a bachelor’s degree from the University of Maryland and a master’s degree in information technology/telecommunications from Johns Hopkins University.
Gil Becker
Chair
National Association For State Relay Administration
301 West Preston Street
Suite #1008A
Baltimore, MD 21201
(410) 767-4204 or (800) 552-7724 (office)
(410) 767-4276 (fax)
Email: gil@mdrelay.org
Daniel L. Brenner is Senior Vice President for Law & Regulatory Policy at the National Cable Television Association, Washington, D.C., where he has served since 1992. Previously, he served as Director of the Communications Law Program and a member of the faculty at UCLA Law School. He also served as Counsel to the Los Angeles office of LeBoeuf, Lamb, Greene & MacRae. Mr. Brenner was appointed by the President and served as Vice-Chairman of the Board of Directors of the Corporation for Public Broadcasting from 1986 to 1991. He was also Senior Legal Advisor to Chairman Mark Fowler of the FCC from 1981 to 1986. He has served as a consultant on telecommunications issues for the RAND Corporation and the International Media Fund, and as a Senior Fellow at the Annenberg Washington Program. He is a graduate of Stanford University and Stanford Law School.
Daniel Brenner
Senior Vice President
for Law and Regulatory Policy
National Cable Television Association
1724 Massachusetts Avenue, NW
Washington, DC 20036
(202) 775-3664 (office)
(202) 775-3603 (fax)
Email: Dbrenner@ncta.com
Julie Carroll is the Director of Industry and Government Relations for the Information Technology Technical Assistance and Training Center. She has worked in Washington, D.C. for the past six years representing people with disabilities before the U.S. Congress, standards-setting bodies, and executive branch agencies. She assisted in the drafting and passage of several federal laws expanding disability access. She has held several professional appointments and elected positions, including membership on the Access Board’s Telecommunications Access Advisory Committee, its ADA Review Advisory Committee, its Public Rights-of-Way Advisory Committee, AT&T’s Consumer Advisory Committee and the American Blind Lawyers Association. She has a bachelor’s degree from the University of North Carolina at Greensboro, a master’s degree in public health administration from the University of North Carolina and a J.D. from the University of Pittsburgh School of Law.
Julie Carroll
Director of Industry and Government Relations
Information Technology Technical Assistance and Training Center
2307 Locust Ridge Court
Falls Church, VA 22046
(703) 532-8909 (office)
Email: julcarroll@earthlink.net
Robert E. Chrostowski is Senior Vice President, Operations, of Iwatsu America, Inc. He is responsible for all operational aspects of the company, including legal, regulatory, and legislative activities. Mr. Chrostowski has designed numerous models of business telecommunications systems developed and marketed by Iwatsu since he began work there in 1976. He has held positions at Action/Dictograph Corporation, and served in the U.S. Army National Guard for 8 years as a cryptographic equipment specialist. For the past 25 years, he has been a member of the North American Telecommunications Association (NATA) MultiMedia Telecommunications Association Board of Directors, and is a member of the TIA TR 41 telecommunications equipment standards committee. He received the NATA Tom F. Carter Award in recognition of outstanding service in the public interest to the telecommunications industry. He holds an AAS degree in electrical engineering from Hartford State Technical College. Mr. Chrostowski serves on the Committee as the representative of the Telecommunications Industry Association.
Robert E. Chrostowski
Senior Vice President
Iwatsu America, Inc.
430 Commerce Boulevard
Carlstadt, NJ 07072
(201) 935-8580, Ext. 3222 (office)
(201) 935-6711 (fax)
Email: bchrostowski@nj.iwatsu.com
Michael DelCasino is a member of AT&T’s Government Affairs Federal Regulatory Group where his primary responsibilities include advocacy for AT&T’s consumer/residential business, including pricing, billing, customer service, accessibility, tariffing and complaints. He has 30 years of service with AT&T (or former Bell Operating Company) and over 15 years experience with consumer services. Previous experience includes product management, marketing, planning, forecasting and mathematical analysis. He holds a bachelor’s degree in mathematics and a master’s degree in management. Mr. DelCasino is married and has 5 grown children.
Michael F. Del Casino
Regulatory Division Manager
AT&T
1120 20th Street, NW
Suite #1000
Washington, DC 20036
(202) 457-2023 (office)
(202) 263-2616 (fax)
Email: delcasino@att.com
Richard T. Ellis is Director of Federal Affairs at Verizon, where he works closely with consumer, disability and senior citizen advocacy organizations and the FCC on disability and consumer-related issues. He is a member of the Board of Directors of the National Alliance for Caregiving, the Steering Council of the World Wide Web Consortium’s Web Accessibility Initiative, the Steering Committee of the Alliance Against Fraud in Telemarketing and Electric Commerce, and the Board of Directors of Call For Action. He is an ex-officio member of Verizon’s Consumer Advisory Board and is a hearing member of the National Association of the Deaf.
Richard T. Ellis
Director of Federal Affairs
Verizon Communications
1300 I Street, NW
Suite #400-W
Washington, DC 20005
(202) 515-2534 (office)
(202) 336-7863 (TTY)
(202) 336-7866 (fax)
Email: richard.t.ellis@verizon.com
Maricela M. Gallegos is the Disabilities Program Manager for Hewlett-Packard Company (HP) in Palo Alto, CA, where she has worldwide responsibility for the development of programs and resources to support employees with disabilities. Ms. Gallegos first joined HP in 1976, and has held numerous leadership positions at HP since that time. Currently, she is also a governor’s appointee for the California State Governor’s Committee on the Employment of Disabled Persons, a member of the Office of Disability Employment Policy and Vice-Chair of the National Hispanic Employee Association. She has served on numerous boards, including the California Human Development Corporation and the Hispanic Chamber of Commerce. She is currently attending the University of Phoenix and expects to receive a bachelor of science in business management in October 2001.
Maricela Gallegos
Disability Program Manager
Hewlett-Packard Company
3000 Hanover Street
Palo Alto, CA 94304
(650) 857-3716 (office)
(650) 852-2907 (TTY)
Email: maricela_gallegos@hp.com
*Note: The email address has an underscore ( _ ) between maricela and gallegos.
Joseph C. Gaskins is President of ConnectBid LLC, a privately held telecommunications company he co-founded. He previously served as a national sales manager for wireless data products with AT&T Wireless Services and as Director of Special Projects for Eagle River, Inc. While with AT&T Wireless Services, Mr. Gaskins was responsible for government sales of AT&T’s CDPD services. In his role as Director of Special Projects for Eagle River, he worked in a strategic capacity with senior level executives in the telecommunications industry, as well as managed a variety of philanthropic projects. On the personal side, Mr. Gaskins, a paraplegic for the last 15 years, has been involved with a number of community and professional outreach programs that address disabled and disadvantaged issues. Mr. Gaskins resides in Bellevue, WA, with his wife and two sons.
Joseph C. Gaskins
President
ConnectBid LLC
9345 NE 20th Street
Bellevue, WA 98004
(425) 646-8122 (office)
(206) 605-6852 (cell)
(425) 646-8122 (fax)
Email: jgaskins@uswest.net
Larry Goldberg is both Director of the Media Access Group at the WGBH Educational Foundation and Director of the CPB/WGBH National Center for Accessible Media (NCAM), which he founded in 1993 as a department within WGBH, Boston’s public broadcasting institution. The Media Access Group at WGBH consists of the Caption Center, Descriptive Video Service and NCAM. NCAM is a research and development facility dedicated to the issues of media technology for people with disabilities in their homes, schools, workplaces, and communities. NCAM’s mission is to expand access to present and future media for people with disabilities, to explore how existing access technologies may benefit other populations, to represent its constituents in industry and governmental arenas, and to provide access to educational and media technologies for special needs students.
Larry Goldberg
Director
WGBH National Center for Accessible Media
125 Western Avenue
Boston, MA 02134
(617) 300-3722 (office)
(617) 300-2489 (TTY)
(617) 300-1035 (fax)
Email: Larry_Goldberg@WGBH.org
*Note: The email address has an underscore ( _ ) between Larry and Goldberg.
Susan Grant is Vice President for Public Policy at the National Consumers League (NCL) and works on privacy, telecommunications, electronic commerce and financial services issues. She also oversees NCL’s National Fraud Information Center/Internet Fraud Watch programs. These programs provide advice to consumers about telemarketing and online offers and transmit information about suspected telemarketing and Internet fraud to law enforcement agencies. In addition, Ms. Grant coordinates the Alliance Against Fraud in Telemarketing and Electronic Commerce, a coalition of government, consumer, labor and business representatives that educates the public about consumers’ rights and how to shop safely by telephone and online. Before joining NCL, Ms. Grant spent 3 years as Executive Director of the National Association of Consumer Agency Administrators, and 17 years as an investigator and Director of the Consumer Protection Division in the Northwestern Massachusetts District Attorney’s Office.
Susan Grant
Vice President for Public Policy
National Consumers League
1701 K Street, NW
Suite 1200
Washington, DC 20006
Judith E. Harkins is a Professor of Communications Studies and Director of the Technology Access Program at Gallaudet University in Washington, D.C. She is also co-principal investigator on a Rehabilitation Engineering Research Center on Telecommunications Access. She has been active as a researcher and advisor on issues concerning access to communication technologies for people who are deaf and hard of hearing for more than 15 years. She has served on numerous panels and forums for government, industry and consumer groups, including the Access Board’s Telecommunications Access Advisory Committee.
Judith E. Harkins, Ph.D.
Professor
Gallaudet University
800 Florida Avenue, NE
Washington, DC 20002
(202) 651-5257 (voice/TTY)
(202) 651-5476 (fax)
Email: judy.harkins@tap.gallaudet.edu
Dahlia E. Hayles is Director of the Media and Telecommunication Project of the Rainbow/PUSH Coalition and Citizenship Education Fund (CEF). She serves as the organization’s liaison to Fortune 500 corporations and minority-owned businesses regarding mergers, acquisitions and sales in the media, telecommunications and information technology industries. She has organized CEF conferences on Minority Media Entrepreneurship to encourage partnerships among venture capitalists, entrepreneurs and government offices. She also co-organized the recent Rainbow/PUSH Coalition’s Investment and Trade Mission to sub-Saharan Africa to increase public and private-sector partnerships between minority-owned businesses in the U.S. and African businesses in the media, telecommunication and technology sectors. She holds a bachelor’s degree from Howard University and a J.D. degree from Pace University Law School.
Dahlia E. Hayles
Director
Telecommunications Project
Rainbow/PUSH Coalition and
Citizenship Education Fund
1002 Wisconsin Ave., NW
Washington, DC 20007
(202) 333-5270, Ext. 14 (office)
(202) 466-9184 (fax)
(202) 728-1192 (fax)
Email: dhayles@rainbowpush.org
Steve Jacobs is president of IDEAL at NCR, an NCR business resource group that supports the development of accessible electronic information. His technical expertise is in the areas of information technology (IT) access and the global business benefits of accessible IT design. Prior to his present position, Mr. Jacobs spent 6 years managing several organizations, including a technical support, application development, and technical education center. He has served on the Access Board’s Telecommunications Access Advisory Committee, the Access Board’s Electronic and Information Technology Access Advisory Committee, helped to initiate the Web Accessibility Initiative, and helped found both the Association of Access Engineering Specialists and the International Coalition of Access Engineers and Specialists.
Steve Jacobs
President
IDEAL at NCR
1529 Brown Street EMD-5
Dayton, OH 45479
(937) 445-6396 (dayton office voice)
(614) 777-0660 (columbus office voice)
(800) 855-2880 (TTY)
(212) 618-0205 (fax)
Email: steve.jacobs@ncr.com
Vernon R. James is Executive Director of Health and Human Services for the San Carlos Apache Tribe. He is responsible for the overall management of numerous social service programs, including those concerning child welfare, medical services, energy assistance, and food distribution. Mr. James’ background in tribal and federal government includes program, contract, personnel, and fiscal management; public relations, economic, community and public policy development; strategic planning; and intergovernmental relations. He is President of the Board of San Carlos Apache Telecommunication Utility, Inc., and serves on numerous additional advisory boards which address issues related to Native American health. Mr. James received his bachelor’s degree in health science from Arizona State University. He is an enrolled member of the San Carlos Apache Tribe and a Vietnam veteran, having served 4 years in the Army Security Agency.
Vernon R. James
Executive Director
Health and Human Services
San Carlos Apache Tribe
PO Box 0
San Carlos, AZ 85550
(520) 475-2798 (office)
(520) 475-9962 (home)
(520) 475-2417 (fax)
Email: scathhs@theriver.com
Matt Kaltenbach is a Product Manager for Ericsson Incorporated. Working on technical standards and customer features, Mr. Kaltenbach is streamlining a relational process for Section 255. Prior to his work at Ericsson, Mr. Kaltenbach worked as an operation manager for Optical Solutions Incorporated, system architect for The Panda Project, and a project manager and development engineer for IBM Corporation. Responsible for developing PC Network, Ethernet, PCs, and wireless product standards, he contributed to the Calgary Olympic LAN, and the Ford Factory Automation Networks. Serving on the executive committee of IEEE 802.0 and as Chairman of 802.7, Mr. Kaltenbach contributed to the standard "Broadband Recommended Practices for Local Area Networks."
Matt Kaltenbach
Product Manager
Regulatory Services
Ericsson Inc.
Technical Standards and Customer Features
7001 Development Drive
P.O. Box 13969
Research Triangle Park, NC 27709
(919) 472-1818 (office)
(919) 472-6105 (fax)
Email: matt.kaltenbach@ericsson.com
Karen Fullum Kirsch is Vice-President, Regulatory Affairs, at the National Association of Broadcasters (NAB). She joined NAB in 1993 after working as assistant to the Senior Tax Manager at the accounting firm of Price Waterhouse. Prior to that she was a law clerk with Brown, Vance, Jackson and Smith. Ms. Fullum Kirsch gained broadcasting experience as a news and sports reporter, as well as the host of her own public affairs program for the Sheridan Broadcasting Network and WAMO AM/FM in Pittsburgh, PA. She has a degree from Geneva College located in her hometown of Beaver Falls, PA, and attended the Georgetown Law Center in Washington, D.C.
Karen Fullum Kirsch
Vice President
Regulatory Affairs
National Association of Broadcasters
1771 N Street, NW
Washington, DC 20036-2891
(202) 429-5344 (office)
(202) 775-3526 (fax)
Email: kkirsch@nab.org
Jeffrey Kramer is a Legislative Representative in the Federal Affairs Department of the Legislation and Public Policy Division of AARP where he represents the Association in Washington on utility, funeral and burial practice and consumer fraud issues. Prior to joining AARP in 1997, Mr. Kramer was the Manager of Political Affairs at the Edison Electric Institute (EEI) where he worked for 9 years. His duties at EEI entailed representing the electric utility industry on Capitol Hill and within the Executive Branch. A native of Brooklyn, New York, Mr. Kramer received his bachelor’s degree in American Government from the University of Virginia and his J.D. from George Mason University. He lives with his wife and teenage son in Fairfax, VA.
Jeffrey Kramer
Legislative Representative for Telecommunication and Utilities
Federal Affairs Department
AARP
601 E Street, NW
Washington, DC 20049
(202) 434-3804 (office)
(202) 434-6477 (fax)
Email: jkramer@aarp.org
Andrew Lange has been affiliated with Communication Service for the Deaf (CSD), Sioux Falls, SD, since 1996. A subdivision of CSD operates and manages 7 telecommunications relay call centers through exclusive agreements with Sprint. CSD has offices in various states throughout the country, and also provides drug and alcohol abuse counseling, independent living, housing and other human services. At CSD, Mr. Lange has been responsible for operations and leadership of relay telecommunications, marketing, project management, and Visual Communications. The latter offers interpreting referral and training, captioning services, and video relay services. Born into a family of deafness, Mr. Lange has progressive hearing loss that began at age 14. He holds a bachelor’s degree in business administration and data processing from Gallaudet and a master’s degree in organizational management. Mr. Lange is married and has a 10 year old son.
Andrew Lange
Special Assistant to the CEO
Communication Service for the Deaf
102 N. Krohn Place
Sioux Falls, SD 57103
(605) 367-5760 (TTY)
(770) 234-5882 (fax)
Email: alange@c-s-d.org
Nanci Linke-Ellis is Executive Director of TRIPOD Captioned Films, a non-profit organization that is partnered with 10 studios and major theater chains to distribute open-captioned, first-run films to deaf and hard of hearing audiences nationwide. Ms. Linke-Ellis has numerous television production credits, including such shows as "ABC News" and "Wheel of Fortune," and she was the former Director of Development for Rosemont Productions. She is past President of the Palo Alto, CA-based D.E.A.F. Foundation, and a former board member of a chapter of the AG Bell Association for the Deaf and the Cochlear Implant Club International. She presently serves on the advisory boards of the VITAC and RAPIDTEXT closed captioning agencies and is a grant reviewer for the U.S. Department of Education. Ms. Linke-Ellis lives in Santa Monica with her husband.
Nanci Linke-Ellis
Executive Director
TRIPOD Captioned Films
1727 W. Burbank Blvd.
Burbank, CA 91506-1312
(310) 829-3884 (Direct)
(310) 829-2024 (fax)
Email: linkeellis@aol.com
Milton J. Little, Jr. has been Executive Vice President and Chief Operating Officer of the National Urban League since 1997. He is responsible for development and implementation of the National Urban League’s strategic and programmatic plans and policies, financial management and oversight, operations and administration, and staff management and development. Prior to joining the League, Mr. Little served as Vice President for Foundation Programs at Lucent Technologies, where he was responsible for originating all aspects of its worldwide philanthropic program. Before that, Mr. Little was Vice President for Health and Human Services Programs at the AT&T Foundation, where he managed a multi-million dollar annual giving program. He holds a bachelor’s degree in sociology and political science from Morehouse College and a master’s degree in urban sociology and social policy from Columbia University. He also completed post-graduate studies in public administration at New York University.
Milton J. Little, Jr.
Executive Vice President and Chief Operating Officer
The National Urban League
120 Wall Street
New York, NY 10005
(212) 558-5353 (office)
(212) 344-5332 (fax)
Email: mlittle@nul.org
Paul W. Ludwick joined Sprint in 1990 as a Network Design Engineer for the Sprint TRS product and was promoted in 1994 to Manager of TRS Systems Design. He has been Product Manager for the Sprint TRS product since October 1997. Prior to Sprint, Mr. Ludwick was employed for 9 years by Rockwell International Switching Systems Division as a Project Engineer for the Business Communications Systems Group. Mr. Ludwick has experience in TRS financial management, telecommunications service cost analysis, and TRS administration, as well as a technical background in telecommunications.
Paul W. Ludwick
TRS Product Manager
Sprint Corporation
6666 W. 110th Street
Overland Park, KS 66211
(913) 661-8927 (office)
(913) 661-8950 (fax)
Email: paul.ludwick@mail.sprint.com
Ken McEldowney is Executive Director of Consumer Action (CA), a San Francisco based consumer advocacy and education membership organization. The current focus of CA is to ensure that the interests of low income and limited English-speaking consumers are protected during this period of deregulation and corporate mergers. CA yearly distributes more than 2 million fact sheets in up to 8 languages through a national network of 6,000 community organizations. Mr. McEldowney represents consumer interests before state and federal regulatory bodies, Congress and the California Legislature. He has directed contracts for Consumer Action with the FTC, FDA, Federal Reserve, DOT and HUD. He is immediate past president of the Consumer Federation of America and chairs the California Public Utilities Commission’s Universal Lifeline Telephone Service Administrative Committee. He is a member of the Universal Service Task Force that was set up by the SBC/Pacific Bell merger.
Ken McEldowney
Executive Director
Consumer Action
717 Market Street
Suite #310
San Francisco, CA 94103
(415) 777-9648 (office)
(415) 777-5267 (fax)
Email: ken.mceldowney@consumer-action.org
Belinda Nelson is the General Manager for Gila River Telecommunications, Inc. (GRTI). GRTI was established in July 6, 1988 to provide the Gila River Indian Community with telephone service which includes calling plans, Centrex, CLASS and custom calling features. Ms. Nelson is a member of the Pima Tribe of the Gila River Indian Community. In January 1989, Ms. Nelson became the first employee hired by GRTI as an office manager. She has also worked in its accounting office, as a customer service/sales manager, and in human resources. GRTI currently has over 3,600 lines with 8 central offices. Fiber optic cable connects all in a total of 117 miles, with 342 miles of buried copper cable. GRTI is also a 25% owner of the Gila River Cellular General Partnership, serving the Rural Service Area 5 in Arizona.
Belinda Nelson
General Manager
Gila River Telecommunications, Inc.
Box 5015, 7065 W. Allison Rd.
Chandler, AZ 85226
(520) 796-3333 (office)
(520) 796-7535 (fax)
Email: belinda@gilanet.net
Shelley Nixon is a junior at Cabrini College in Radnor, PA, where she is studying human services. She is 23 years old and has quadriplegia cerebral palsy. She wants to counsel children with disabilities. She serves on Cabrini’s Disability Awareness Committee and is a performing member and board member of AbleArts – a theater group for people with and without disabilities. Her autobiography, From Where I Sit – Making My Way with Cerebral Palsy, was published by Scholastic Press in 1999. Ms. Nixon lives at home with her parents and has one brother who attends Dartmouth College. She loves people, music, movies and snow skiing. She is also learning how to scuba dive. Ms. Nixon serves on the Committee in her individual capacity.
Shelley Nixon
Cabrini College
1370 Pond View Lane
Newtown Square, PA 19073
(610) 358-2262 (home)
(610) 558-9568 (fax)
Email: shelnixon@aol.com
Kathleen F. O’Reilly is an experienced litigator who has achieved many ratepayer victories that were the first of their kind in the nation. She has served as the head of the Consumer Federation of America and was the on-air Consumer/Legal Correspondent for NBC’s "Today Show," as well as a regular guest on "Good Morning America" and the "MacNeil/Lehrer News Hour." She has been head of Wisconsin’s Citizens’ Utility Board and established their Advisory Committee on the needs of ratepayers with disabilities. She currently serves as the residential ratepayer representative on the Alliance for Telecommunications Industry Solutions’ Network Reliability Steering Committee. She holds a J.D. from Georgetown Law Center.
Kathleen F. O’Reilly
Attorney at Law
414 A Street, SE
Washington, DC 20003
(202) 543-5068 (office)
(202) 547-5784 (fax)
Email: kforeilly@igc.org
Susan Palmer began work in telecommunications on Pacific Bell’s Advisory Group for People with Disabilities in 1991. In 1994, Ms. Palmer joined Pacific Bell’s Disability Market Group. In 1998, she moved to SBC Wireless to develop strategies to address state and federal consumer related activities. She currently works on consumer and disability related issues for Cingular Wireless LLC. Prior to her work in telecommunications, Ms. Palmer received her master’s degree in interdisciplinary studies in education. Ms. Palmer taught special education and graduate and undergraduate courses at San Francisco State University. She currently serves on advisory committees for the Telecommunications Rehabilitation Engineering Research Center and the Information Technology Technical Assistance and Training Center.
Susan Palmer
Associate Director, Federal Regulatory Affairs
Cingular Wireless LLC
1818 "N" Street, NW, Suite 800
Washington, DC 20036-2478
(202) 419-3009 (office)
(202) 419-3037 (fax)
(703) 973-5220 (pcs)
Email: susan.k.palmer@cingular.com
Mr. Poehlman has held several positions with industry and government on access issues as a contractor. During the past 6 years, he has been providing technical assistance as a private consultant dealing with the issues of lowering barriers in access to information and electronic technology for those who are blind or who have limited vision. Mr. Poehlman is a member of The Web Access Initiative’s User Agent Working Group of the World Wide Web Consortium and has been a participant in efforts to develop regulations supporting Section 255 of the Telecommunications Act and Section 508 of the Rehabilitation Act.
David Poehlman
Technology Consultant
American Council of the Blind
11500 Bucknell Drive, #1
Wheaton, MD 20902
(301) 949-7599 (voice)
Email: poehlman1@home.com
Qwest Communications International, Inc.
(representative to be designated)
Dr. Refugio I. Rochin is the first Director of the Smithsonian Center for Latino Initiatives in Washington, D.C. The Center’s mission is to advance knowledge and understanding of Latino contributions to U.S. history, culture and society. Before joining the Smithsonian in August 1998, Mr. Rochin was a college professor in sociology, agricultural economics and Chicano Studies. He was on the faculty at Michigan State University and became a Professor Emeritus after 23 years at the University of California, Davis. Mr. Rochin is known for his research, lectures, and publications on Latino studies, Hispanic enterprises, human resource economics, and international development. His international experience includes the Peace Corps in Columbia, the Ford Foundation in Pakistan, Bangladesh and Columbia, and consulting in numerous countries. He has served on numerous boards, and is currently on the board of the Inter-University Program for Latino Research and the National Board for Agricultural Research, Extension, Education, and Economics.
Dr. Refugio I. Rochin
Director
Center for Latino Initiatives
The Smithsonian Institute
900 Jefferson Drive, SW
Washington, DC 20560
(202) 357-1600, Ext. 4546 (office)
(202) 786-2477 (fax)
Email: rochinr@si.edu
Shirley L. Rooker is President of Call For Action, Inc. (CFA), a non-profit consumer helpline that has over 1,000 volunteers in 24 radio and television stations in major cities around the country. She has conducted national consumer education campaigns on a variety of issues including cramming, slamming, frauds targeting small businesses, debit cards, and credit card fraud. In 1990 she installed TTYs in the CFA network. Ms. Rooker also serves as the Director, WTOP Radio Call For Action in Washington, D.C.
Shirley L. Rooker
President
Call For Action
5272 River Road
Suite #300
Bethesda, MD 20816-1405
(301) 657-8260 (office)
(301) 657-2914 (fax)
Email: shirley@callforaction.org
Laura Ruby is a Regulatory Program Manager for Microsoft’s Accessible Technology Group where she is responsible for coordinating all of Microsoft’s regulatory efforts that concern making products and services accessible to consumers with disabilities, including Section 255 of the Telecommunications Act, Section 508 of the Rehabilitation Act, the Americans with Disabilities Act, and the closed captioning rules. Ms. Ruby is also chair of ITI’s Accessibility Working Group, serves on Georgia Tech’s Information Technology Advisory Council and has served on various other advisory councils. Prior to her work at Microsoft, Ms. Ruby worked for 10 years at AT&T Wireless Services (AWS), 6 of which were spent as Manager of Law and Government Affairs, where she oversaw all Federal disability related regulatory proceedings and created training programs for various AWS sectors. She holds a bachelor’s degree in social work from Pacific Lutheran University.
Laura Ruby
Program Manager, Regulatory & Industry Affairs
Microsoft
One Microsoft Way 21/2027
Redmond, WA 98052
(425) 705-7098 (office)
(425) 936-7329 (fax)
Email: lruby@microsoft.com
Paul W. Schroeder is President of the Alliance for Public Technology and a leader of the International Coalition for Access Engineers and Specialists. He is also Vice President of Governmental Relations for the American Foundation for the Blind (AFB) and Senior Contributing Editor for AFB’s Access World: Technology for Consumers with Visual Impairments. Mr. Schroeder negotiated inclusion of groundbreaking disability access language in the landmark Telecommunications Act of 1996, and served as Vice Chair of the Telecommunications Access Advisory Committee that compiled guidelines for accessible telecommunications equipment. Mr. Schroeder holds a bachelor’s degree in Political Science and International Studies from American University.
Paul Schroeder
President
Alliance for Public Technology
c/o American Foundation for the Blind
820 First Street, NE
Suite #400
Washington, DC 20002
(202) 408-8172 (office)
(202) 289-7880 (fax)
Email: pws@afb.net
Bob Segalman is best known as the Founder of speech-to-speech (STS) telephone relay service. STS utilizes human voicers to enable people with speech disabilities to be understood on the telephone. Mr. Segalman’s primary professional concerns are STS quality of service and outreach issues. Mr. Segalman earned a Ph.D. in social welfare and sociology from the University of Wisconsin in 1972. He is one of very few people with profound cerebral palsy to have earned a Ph.D. He is now a research analyst with the California Department of Rehabilitation. He is married and lives in Sacramento. Mr. Segalman serves on the Committee in his individual capacity.
Bob Segalman, Ph.D.
C/O California Department of Rehabilitation
Attention: Program Evaluation
2000 Evergreen Street
Sacramento, CA 95815
(800) 854-7784 and ask for Bob Segalman at (916) 263-8689 (voice)
(916) 263-7472 (fax)
Email: bob.segalman@worldnet.att.net
Jim Tobias has worked on issues concerning accessible technology for more than 25 years, beginning at Berkeley's Center for Independent Living. He worked for 10 years in Bell Labs and Bellcore on accessible telecommunications products and services, and served on the Access Board’s Telecommunications Access Advisory Committee. Since founding his own firm, Inclusive Technologies, in 1995, he has provided technical and market consulting to dozens of mainstream information technology and telecommunications companies.
Jim Tobias
President
Inclusive Technologies
Temper Complex
37 Miriam Drive
Matawan, NJ 07747
(732) 441-0831 (voice/TTY)
(732) 441-0832 (fax)
Email: Tobias@inclusive.com
Micaela Tucker is Team Leader of the Accessibility Project of Nokia Mobile Phones. Ms. Tucker is a co-founder of Nokia's Accessibility Project and the leader of this program since May 2000. Her work includes coordinating research, writing product specifications and advising product creation on accessible design in the U.S., Europe and Japan. During her tenure, Ms. Tucker has led dozens of user studies, engineering seminars and consumer and educator workshops in order to facilitate accessible design. Ms. Tucker holds two bachelor’s degrees from Rice University.
Micaela Tucker
Team Leader
Accessibility Project
Nokia
6000 Connection Drive
Irving, TX 75039
(972) 894-5449 (office)
(972) 894-5039 (TTY)
Email: Micaela.tucker@nokia.com
Judy A. Viera is Vice President, Consumer and Regulatory Affairs, at the Wynd Communications Corporation. She is a late-deafened adult who is bilingual and bicultural. Her professional experience has included work in rehabilitation, education and businesses, including telecommunications products and relay services, international sales and marketing. She has traveled independently all over the world, both for business and pleasure. Her primary interests are telecommunications technology and services and sign language transliteration. She is a graduate of Gallaudet University.
Judith A. Viera
Vice President
Consumer & Regulatory Affairs
Wynd Communications Corporation
1036 Commons Drive
Sacramento, CA 95825
(916) 641-8009 (TTY)
(916) 641-8006 (fax)
Email: jviera@wynd.com
Karen Walls is a Senior Staff Associate at TRAC, the Telecommunications Research and Action Center. She researches information for TeleTips and responds to all inquiries from consumers and members of the news media. Before joining TRAC, Karen was Deputy Director of the National Association of State Utility Consumer Advocates (NASUCA). She graduated from the University of Maryland College Park in 1993 with a bachelor’s degree in government and politics and a minor in English. She is currently pursuing a master’s in public administration at George Washington University.
Karen Walls
Senior Staff Associate
Telecommunications Research
and Action Center (TRAC)
P.O. Box 27279
Washington, DC 20005
(202) 263-2950 or (800) 344-TRAC (office)
(202) 263-2960 (fax)
Email: trac@trac.org
Andrea Williams is the Assistant General Counsel for the Cellular Telecommunications & Internet Association (CTIA). She is an integral part of CTIA’s Legal Department and Regulatory Policy Group, which develops and advocates the wireless industry’s positions on Federal regulatory issues affecting the growth, availability and access on wireless telecommunications. She has developed expertise on a variety of regulatory policy issues, including access to wireless telecommunications by persons with disabilities, spectrum management, antenna sitting, wireless E9-1-1 services, and customer privacy. She also provides legal counsel to CTIA on intellectual property rights, Internet-related issues, transactional matters, insurance matters, and employment-related issues. Ms. Williams also provides legal support to CTIA’s subsidiaries, the Wireless Foundation and CIBERNET Corporation. She joined CTIA in May 1994 as Staff Counsel.
Andrea Williams
Assistant General Counsel
Cellular Telecommunications
& Internet Association (CTIA)
1250 Connecticut Ave., NW
Washington, DC 20036
(202) 736-3215 (office)
(202) 736-3880 (TTY)
(202) 785-8203 (fax)
Email: Awilliams@ctia.org
| last reviewed/updated on 02/20/03 |
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