You may use FCC Form 2000 to complain about issues related to: (1) deceptive or unlawful advertising and marketing (2) billing, privacy and service quality (3) disability access, (4) emergency and public safety, (5) media (general), and (6) other communications issues. If you provide enough information to indicate a potential violation of the Communications Act of 1934, as amended, or the FCC’s rules, the FCC will use your complaint to pursue enforcement action against the potential violators.

The FCC Form 2000 is divided into short forms or sections for each type of complaint. You need only fill out and submit those sections pertaining to your complaint. For example, to submit a complaint regarding deceptive or unlawful advertising or marketing, you only need to fill out Form 2000A. To complain about a billing, privacy or service quality issue, you only need to fill out and submit Form 2000B.

Electronically:

Click this link to file a general complaint online: Form 2000

Privacy Act Statement. We encourage you to read this Privacy statement which explains how we collect and use your personal information.

Postal Mail:

You may print the appropriate Form 2000 and mail the completed form to:

Federal Communications Commission
Consumer & Governmental Affairs Bureau
Consumer Complaints
445 12th Street, SW
Washington, D.C. 20554

E-Mail:

You may send a General complaint to fccinfo@fcc.gov

Phone:

If you have questions or need assistance filing a complaint, our Consumer and Mediation Specialists are available Monday through Friday, 8 a.m. to 5:30 p.m. ET. Call Toll Free: 1-888-CALL-FCC (1-888-225-5322) voice, 1-888-TELL- FCC (1-888-835-5322) TTY.

Fax:

Send General complaints by fax Toll-Free: 1-866-418-0232