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General Complaints
Printing FCC Form 2000

Please click on one of the following links to print the appropriate form for your complaint. If you have more than one complaint, complete a separate Consumer Complaint, FCC Form 2000, for each subject. Please include copies of all supporting information. Once printed, mail the completed form(s) to:

Federal Communications Commission
Consumer & Governmental Affairs Bureau
Consumer Complaints
445 12th Street, SW
Washington, D.C. 20554


Type of activity complaint is about:

  • Deceptive or unlawful advertising or marketing. (printable version Form 2000A English | En Español)

    Note: This form should be used for complaints about advertising or marketing practices by communications companies. For example, you may use this form for complaints about the deceptive or misleading advertising by a telephone company, wireless provider, or Internet access service provider. You may also use this form for complaints about subliminal advertising on radio or television, violations of the Commission’s commercial limits during children’s television or carriage of illegal advertisements on a noncommercial broadcast station. Junk fax, do-not-call or other telemarketing complaints should be filed on Form 1088 (www.fcc.gov/cgb/complaints_tcpa.html).
     

  • Billing, privacy, or service quality. (printable version Form 2000B English | En Español)

    Note: This form should be used for complaints about billing or unauthorized charges by your telephone company or wireless provider. You should also use this form for complaints about the quality or availability of service by your telephone company, wireless provider or Internet access service provider, including complaints that your telephone company or wireless provider is not allowing you to keep your telephone number when you change service providers. Finally, you should use this form for complaints about the unauthorized disclosure of your calling records by telephone companies or wireless carriers. Slamming complaints (unauthorized change of your telephone carrier or company) should be filed on Form 501 (www.fcc.gov/cgb/complaints_slamming.html).
     

  • Disability access. (printable version Form 2000C English | En Español

    Note: This form should be used for complaints about disability access. For example, you should use this form for complaints about Telecommunications Relay Service, closed captioning, and the accessibility of emergency information. You should also use this form for complaints about the accessibility of telecommunications equipment and services such as the compatibility of hearing aids with both wireless and wireline telephone equipment. If your complaint is about closed captioning only, you must first contact the station or video programming distributor (www.fcc.gov/cgb/consumerfacts/closedcaption.html).
     

  • Emergency or public safety. (printable version Form 2000D English | En Español)  

    Note: This form should be used for complaints about problems with communications companies regarding public safety or emergency issues. Among other things, you may use this form to complain about the quality or availability of Enhanced 911 service, interference to emergency/public safety services or devices, radio tower problems (lighting, fencing, painting), Emergency Alert System (EAS) problems, and cable signal leakage.
     

  • Media (general). (printable version Form 2000E English | En Español)

    Note: This form should be used for complaints alleging misconduct by radio or television stations, cable systems, or satellite operators. Some of the complaints in this area relate to unfair contests, hoaxes, sponsorship identification/payola violations, slanted news stories, unauthorized (pirate) broadcasters, and the broadcast of telephone conversations without notice. Complaints about indecency, obscenity, profanity or otherwise offensive programming on radio or television should be filed on Form 475B (www.fcc.gov/cgb/complaints_obscene.html).
     

  • Other Communications Complaint. (printable version Form 2000F English | En Español)

  • Note: This form should be used for complaints that do not come within the scope of any of the above-described Forms 2000A through 2000E. Among other things, you may use this form to complain about interference to non-emergency or non-safety-of-life services or devices (such as interference to a garage door opener or to your home stereo or television) and amateur radio or citizens band (CB) radio problems.

  




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last reviewed/updated on 01/29/08 



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