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New Numbering and E911 Requirements for VRS and IP Relay Video
In American Sign Language (ASL)
Registration Required by November 12, 2009
After November 12, 2009, your VRS and IP Relay calls - other than
911 calls - will not be completed unless you register with a provider.
Public Notices and Orders
7/2/10
Comments Sought on Purple Communications, Inc. Petition for Clarification or Waiver to Implement
Call Forwarding Service for Internet-Based Telecommunications Relay Service Users. CG Docket No. 10-51. DA 10-1253
Public Notice:
Word ||
PDF
Comments Due: July 16, 2010
Reply Comments Due: July 23, 2010
6/30/10
Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities and E911 Requirements for IP-Enabled Service Providers.
The Consumer & Governmental Affairs Bureau and the Wireline Competition Bureau extend the waivers of certain TRS mandatory minimum standards for VRS and IP Relay Service that will expire on July 1, 2010. Dockets CG 03-123 and WC 05-196. DA 10-1235.
Order: Word ||
PDF
4/2/10
CGB and WCB Grant a Four-Month Extension of the Waiver Regarding Treatment of Toll Free Numbers in the iTRS Numbering Directory. (DA 10-593) CG Docket No. 03-123, WC Docket No. 05-196, and CG Docket No. 10-51
Order: Word ||
PDF
12/24/09
Telecommunications Relay Services and Speech-To-Speech Services for Individuals with Hearing and
Speech Disabilities; E911 Requirements for IP-Enabled Service Providers. Extended with conditions for six months until July 1, 2010 the waivers of certain
telecommunications relay services mandatory minimum standards for Video Relay Service
and Internet Protocol Relay Service that will expire on January 1, 2010. DA 09-2634. Docket Numbers 05-196 and 03-123.
Order: Word ||
PDF
12/4/09
The Consumer & Governmental Affairs Bureau (CGB) and the Wireline Competition Bureau (WCB) Issue Temporary Waiver to Address Routing of Internet-based TRS Calls Using Toll Free Numbers. CG Docket No. 03-123, CC Docket No. 98-67 and WC Docket No. 05-196. (DA 09-2543)
Order: Word ||
PDF
11/5/09
In the Matter of Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities and E911 Requirements for IP-Enabled Service Providers.
Docket Numbers CG 03-123, CC 98-67 and WC 05-196; DA 09-2389
Order: Word ||
PDF
10/21/09
Consumer & Governmental Affairs Bureau Reminds VRS and IP Relay Service Providers of Their
Outreach Obligations and Clarifies Their Call Handling Obligations for Unregistered Users After
the November 12, 2009, Ten-Digit Numbering Registration Deadline. DA 09-2261; Docket Numbers 03-123 and 05-196.
Public Notice: Word ||
PDF
Consumer Information and Outreach Materials
Video: Introduction to New Numbering and E911 Requirements for VRS and IP Relay
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- Why did the FCC adopt these rules?
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- What are ten-digit geographic numbers?
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- How do I obtain a ten-digit geographic number?
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- Who may obtain a ten-digit geographic number?
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- How does the registration process work?
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- Why is registration required?
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- What is the new deadline for registering for a ten-digit geographic number?
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- Can I place and receive calls through an alternate provider (commonly referred to as “dial-around” calls)?
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- If I switch to a new “default provider,” may I keep the ten-digit geographic number and continue to use the equipment that was supplied to me by another provider?
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- Are there limits on the assignment of ten-digit geographic numbers?
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- How will individual toll-free numbers work with ten-digit geographic numbers?
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- Which numbering costs can be passed on to consumers?
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- Can I make an emergency 911 call using VRS or IP Relay?
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- What do I do if I have a problem completing a 911 call, or I experience other problems?
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