Indiana TRS Page

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INDIANA TRS PAGE

TRS Complaint Log Summaries

2009

InTRAC Complaint Report.

2008

InTRAC Complaint Report.

2007

InTRAC Complaint Report.

Recertification Application

Application for Renewal.

Appendix A: FCC TRS Public Notice, June 22, 2007.

Appendix B: Sprint, TRS, STS, CapTel, and VRS Training Outlines.

Appendix C: TRS Pledge of Confidentiality.

Appendix D: E911 Call Procedure.

Appendix E: Sprint Carrier of Choice Letter of Invitation.

Appendix F: Sprint Route Outage Prevention Programs.

Appendix G: Disaster Recovery Plan.

Appendix H: Sprint TRS Standard Features Matrix.

Appendix I: Policy on 10- and 15-Minute Rule.

Appendix J: FCC TRS Mandatory Minimum Standards and Compliance Matrix.

Appendix K: FCC CapTel Mandatory Minimum Standards and Compliance Matrix.

Appendix L: Sprint's Report to the FCC on VRS and IP Waivers.

Appendix M: Sprint Relay Fact Sheet.

Appendix O: TRS Information in Telephone Directories.

Appendix P: Telephone Bill Inserts.

Appendix Q: Relay Brochures and Website.

Appendix Q continued.

Appendix R: Annual Report.

Appendix S: Relay Brochures or Other Advertisements.

Appendix T: Legislation or Other Establishing TRS in the State.

Appendix U: Complaint Logs from 2002-2007.

Appendix V: TRS RFP and RFI.

Appendix W: Phone Bill with Surcharge Rate or Legislative Order.

Appendix X: Letter to Mr. Chandler - FCC.

Programs.

National Exchange Carrier Administration (NECA)
National Association of State Relay Administrators (NASRA)
Telecommunications Equipment Distribution Program Association (TEDPA)
TTY Program - 317-469-0803 (V/TTY)

TRS Telephone Numbers
(Service Provider: Sprint)
Customer Service #: 1-800-676-3777(V/T)

1-800-743-3333(V/T)
1-877-743-8231(STS)

Contact for TRS Complaints:

Virginia Barr, Director of Operations,
Indiana Telephone Relay Access Corporation (InTRAC)
7702 Woodland Drive, Suite 250
Indianapolis, IN 46278
Telephone numbers: 317-334-1413 V/TTY; Fax 317-334-1432

To update changes in contact/service provider information, please send an e-mail listing changes to TRS_POC@fcc.gov so that this page can be updated accordingly.

last reviewed/updated on 7/1/09

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