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NEVADA TRS PAGE


TRS Complaint Log Summary


Recertification Application
  • Application for Renewal.
  • Application continued and Appendix B: Sprint, TRS, STS, CapTel, and VRS Training Outlines.
  • Appendix B continued; Appendix C: TRS Pledge of Confidentiality; Appendix D: E911 Call Procedure; Appendix E: Sprint Carrier of Choice Letter of Invitation; Appendix F: Sprint Route Outage Prevention Programs; Appendix G: Disaster Recovery Plan.
  • Appendix G continued; Appendix H: Sprint TRS Standard Features Matrix.
  • Appendix H continued; Appendix L: Sprint's Report to the FCC on VRS and IP Waivers; Appendix M: Sprint Relay Fact Sheet; Appendix N: Copy of the TSP Press Release; Appendix O: TRS Information in Telephone Directories; Appendix P: Telephone Bill Inserts.
  • Appendix Q: Copies of Relay Newsletters; Appendix R: Annual Report or Other; Appendix T: Legislation or Other Establishing TRS in the State.
  • Appendix T continued; Appendix U: Complaint Logs from 2002-2007; Appendix V: TRS RFP and RFI.
  • Appendix V continued.
  • Appendix V continued; Appendix W: Phone Bill with Surcharge Rate or Legislative Order.
  • Annual Report July 2005-June 2006.

    Programs.



    TRS Telephone Numbers
    (Service Provider: Sprint)
    Customer Service #: 1-800-676-3777(V/T)

    • 1-800-326-6888(V)
    • 1-800-326-6868(T)
    • 1-888-326-5658(STS)

    Contact for TRS Complaints:

    Betty Hammond, Relay Administrator
    3636 Research Way, Suite 32
    Carson City, NV 89701
    Telephone numbers: 775-687-4452 Voice; 775-687-3388 TTY; 775-687-3292 Fax
    E-mail bahammond@dhr.state.nv.us


    To update changes in contact/service provider information, please send an e-mail listing changes to TRS_POC@fcc.gov so that this page can be updated accordingly.




    • last reviewed/updated on 12/14/07 
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