FCC NOTICE REQUIRED BY THE PRIVACY ACT
The Federal Communications Commission ("FCC" or "Commission") is authorized under the
Communications Act of 1934, as amended, to collect the personal information that is requested
on FCC Forms 2000, 475-B, 501, and/or 1088. The information that you provide when filling out
one or more of these forms is covered by the system of records notice (SORN), FCC/CGB-1, "Informal
Complaints and Inquiries File." The Commission is authorized to request this information from
consumers under Sections 151, 154, 206, 208, 225, 226, 227, 228, 255, 258, 301, 303, 309(e),
312, 362, 364, 386, 507 of the Communications Act of 1934, as amended, 47 U.S.C. 151, 154,
206, 208, 225, 226, 227, 228, 255, 258, 301, 303, 309(e), 312, 362, 364, 386, 507; Sections
504 and 508 of the Rehabilitation Act, 29 U.S.C. 794; and 47 C.F.R. §§ 1.711 et seq.,
6.15 et seq., 7.15 et seq., and 64.604.
Under this system of records notice, FCC/CGB-1, the FCC may disclose information that
consumers provide as follows:
-
Complaints against Broadcasters, Common Carriers, Programming Providers,
Satellite Services, Telemarketers, etc. - when a record in this system involves
an informal complaint filed against a broadcaster, common carrier, programming
provider, satellite service, telemarketer, etc., the complaint may be forwarded
to the defendant carrier or provider, etc., for a response, pursuant to Section
208 of the Communications Act of 1934, as amended;
-
Disclosure of the Complainant’s Name - when an order or other Commission-issued
document that includes consideration of informal complaints filed against broadcasters,
common carriers, programming providers, satellite services, telemarketers, etc., is
entered by the FCC to implement or enforce the Communications Act, pertinent rule,
regulation, or order of the FCC, the complainant's name may be made public in that
order or document. Where a complainant in filing his or her complaint explicitly
requests that the bureau withhold his or her name from public disclosure, such a
request will be granted and the complainant's name will not be disclosed in the
Commission-issued order or document;
-
Adjudication and Litigation - where by careful review, the agency determines
that the records are both relevant and necessary to litigation and the use of such
records is deemed by the agency to be for a purpose that is compatible with the
purpose for which the agency collected the records, these records may be used by a
court or adjudicative body in a proceeding when: (a) the agency or any component
thereof; or (b) any employee of the agency in his or her official capacity; or (c)
any employee of the agency in his or her individual capacity where the agency has
agreed to represent the employee; or (d) the United States Government is a party
to litigation or has an interest in such litigation;
-
FCC Enforcement Actions - when a record in this system involves an informal
complaint filed against a broadcaster, common carrier, programming providers,
satellite services, telemarketers, etc., the complaint may be forwarded to the
defendant carrier for a response, pursuant to Section 208 of the Communications
Act of 1934, as amended. When an order or other Commission-issued document that
includes consideration of informal complaints filed against broadcasters, common
carriers, programming providers, satellite services, telemarketers, etc., is
entered by the FCC to implement or enforce the Communications Act, pertinent
rule, regulation, or order of the FCC, the complainant's name may be made public
in that order or document. Where a complainant in filing his or her complaint
explicitly requests that the FCC withhold his or her name from public disclosure,
such a request will be granted and the complainant's name will not be disclosed
in the Commission-issued order or document;
-
Law enforcement and Investigation - where there is an indication of a violation
or potential violation of a statute, regulation, rule, or order, records from this
system may be shared with appropriate Federal, State, or local authorities either
for purposes of obtaining additional information relevant to a FCC decision or for
referring the record for investigation, enforcement, or prosecution by another agency;
-
Congressional Inquiries - when requested by a Congressional office in response
to a written inquiry by an individual made to the Congressional office for their own
records;
-
Government-wide Program Management and Oversight - when requested by the National
Archives and Records Administration ("NARA") for the purpose of records management
inspections conducted under authority of 44 U.S.C. 2904 and 2906; when the U.S.
Department of Justice is contacted in order to obtain that department's advice
regarding disclosure obligations under the Freedom of Information Act; or when
the Office of Management and Budget is contacted in order to obtain that office's
advice regarding obligations under the Privacy Act; and
-
Breach of Federal Data - to the appropriate agencies, entities, and persons
when (1) the Commission suspects or has confirmed that the security or confidentiality
of information in the system of records has been compromised; (2) the Commission has
determined that as a result of the suspected or confirmed compromise there is a risk
of harm to economic or property interests, identity theft or fraud, or harm to the
security or integrity of this system or other systems or programs (whether maintained
by the Commission or another agency or entity) that rely upon the compromised
information; and (3) the disclosure made to such agencies, entities, and persons
is reasonably necessary to assist in connection with the Commission’s efforts to
respond to the suspected or confirmed compromise and prevent, minimize, or remedy
such harm.
In each of these cases, the FCC will determine whether disclosure of the information
in this system of records notice is compatible with the purpose for which the records
were collected. Furthermore, information in this system of records notice is available
for public inspection after redaction of information that could identify the complainant
or correspondent, i.e., name, address, telephone number, and/or email address.
THE FOREGOING NOTICE IS REQUIRED BY THE PRIVACY ACT OF 1974, PUBLIC LAW 93-579, DECEMBER
31, 1974, 5 U.S.C. SECTION 552 a(e)(3).
return to top
FCC NOTICE REQUIRED BY THE PAPERWORK REDUCTION ACT FOR FORMS 2000 A THROUGH F
The Federal Communications Commission is authorized under the Communications
Act of 1934, as amended, to collect the personal information that we request in
each form. The forms are used for complaints that involve (1) deceptive or
unlawful advertising or marketing, (2) billing, privacy, or service quality, (3)
disability access; (4) emergency or public safety, (5) media (general), and (6)
other communications complaints. The public reporting for this collection of
information is estimated to average 30 minutes per response, including the time
for reviewing instructions, searching existing data sources, gathering and
maintaining the required data, and completing and reviewing the collection of
information. If you have any comments on this burden estimate, or how we can
improve the collection and reduce the burden it causes you, please write to the
Federal Communications Commission, OMD-PERM, Paperwork Reduction Project
(3060-0874), Washington, DC 20554. We will also accept your comments regarding
the Paperwork Reduction Act aspects of this collection via the Internet if you
send them to PRA@fcc.gov. PLEASE DO NOT SEND YOUR COMPLETED FORMS TO THIS
ADDRESS.
Remember - You are not required to respond to a collection of information
sponsored by the Federal government, and the government may not conduct or
sponsor this collection, unless it displays a currently valid OMB control number
or if we fail to provide you with this notice. This collection has been assigned
an OMB control number of 3060-0874.
THE FOREGOING NOTICE IS REQUIRED BY THE PAPERWORK REDUCTION ACT OF 1995,
PUBLIC LAW 104-13, OCTOBER 1, 1995, 44 U.S.C. SECTION 3507 AND THE PRIVACY ACT
OF 1974, PUBLIC LAW 93-579, DECEMBER 31, 1974, 5 U.S.C. SECTION 552a(e)(3).
return to top
FCC NOTICE REQUIRED BY THE PAPERWORK REDUCTION ACT FOR FORM 475B
The Federal Communications Commission is authorized under the Communications Act of
1934, as amended, to collect the personal information that we request in this form.
This form is used for complaints about obscene, profane and indecent programming. The
public reporting for this collection of information is estimated to average 15 minutes
per response, including the time for reviewing instructions, searching existing data
sources, gathering and maintaining the required data, and completing and reviewing
the collection of information. If you have any comments on this burden estimate, or
how we can improve the collection and reduce the burden it causes you, you may send
us comments by email or U.S. mail. If you send your comments by email please send
them to PRA@fcc.gov and include in
the email the caption "Paperwork Reduction Project (3060-0874)." If you send your
comments by U.S. mail please send them to the Federal Communications Commission,
OMD-PERM, Paperwork Reduction Project (3060-0874), Washington, DC 20554. PLEASE
DO NOT SEND YOUR COMPLETED FORMS TO EITHER OF THESE ADDRESSES.
Remember: You are not required to respond to a collection of information
sponsored by the federal government, and the government may not conduct or sponsor
this collection, unless it displays a currently valid OMB control number and provides
you with this notice. This collection has been assigned an OMB control number of 3060-0874.
The foregoing Notice is required by the Privacy Act of 1974, P.L. 93-579, December 31,
1974, 5 U.S.C.552a(e)(3), and the Paperwork Reduction Act of 1995, P.L. 104-13, October
1, 1995, 44 U.S.C. 3507.
return to top
FCC NOTICE REQUIRED BY THE PAPERWORK REDUCTION ACT FOR FORM 501
The Federal Communications Commission is authorized under the Communications Act of 1934,
as amended, to collect the personal information that we request in this form. This form
is used for complaints that involve slamming disputes between consumers and
telecommunications carriers to be brought before appropriate state commissions, or
this Commission in cases where the state has not opted to administer our rules, rather
than to authorized carriers. If we believe there maybe a violation or potential
violation of a statute, FCC regulation, rule or order, your complaint may be referred
to the Federal, state, or local agency responsible for investigating, prosecuting,
enforcing or implementing the statute, rule, regulation, or order. The public
reporting for this collection of information is estimated to average 15 minutes per
response, including the time for reviewing instructions, searching existing data
sources, gathering and maintaining the required data, and completing and reviewing
the collection of information. If you have any comments on this burden estimate,
or how we can improve the collection and reduce the burden it causes you, you may
send us comments by email or U.S. mail. If you send your comments by email please
send them to PRA@fcc.gov and include in the email
the caption "Paperwork Reduction Project (3060-0968)." If you send your comments by
U.S. mail please send them to the Federal Communications Commission, OMD-PERM,
Paperwork Reduction Project (3060-0968), Washington, DC 20554. PLEASE DO NOT SEND
YOUR COMPLETED FORMS TO EITHER OF THESE ADDRESSES.
Remember: You are not required to respond to a collection of information sponsored
by the federal government, and the government may not conduct or sponsor this collection,
unless it displays a currently valid OMB control number and provides you with this notice.
This collection has been assigned an OMB control number of 3060-0968.
The foregoing Notice is required by the Privacy Act of 1974, P.L. 93-579, December 31,
1974, 5 U.S.C.552a(e)(3), and the Paperwork Reduction Act of 1995, P.L. 104-13, October
1, 1995, 44 U.S.C. 3507.
return to top
FCC NOTICE REQUIRED BY THE PAPERWORK REDUCTION ACT FOR FORM 1088
The Federal Communications Commission is authorized under the Communications Act of 1934,
as amended, to collect the personal information that we request in this form. This form
is used for complaints that involve (1) junk faxes, (2) telemarketing
(including do-not-call violations), and (3) other related issues such as prerecorded
messages, automatic telephone dialing systems, and unsolicited commercial email
messages to wireless telecommunications devices. The public reporting for this
collection of information is estimated to average 3-30 minutes per response,
including the time for reviewing instructions, searching existing data sources,
gathering and maintaining the required data, and completing and reviewing the
collection of information. If you have any comments on this burden estimate, or
how we can improve the collection and reduce the burden it causes you, you may send
us comments by email or U.S. mail. If you send your comments by email please send
them to PRA@fcc.gov and include in the email
the caption "Paperwork Reduction Project (3060-1088)." If you send your comments
by U.S. mail please send them to the Federal Communications Commission, OMD-PERM,
Paperwork Reduction Project (3060-1088), Washington, DC 20554. PLEASE DO NOT SEND
YOUR COMPLETED FORMS TO EITHER OF THESE ADDRESSES.
Remember: You are not required to respond to a collection of information sponsored
by the Federal government, and the government may not conduct or sponsor this collection,
unless it displays a currently valid OMB control number or if we fail to provide you with
this notice. This collection has been assigned an OMB control number of 3060-1088.
THE FOREGOING NOTICE IS REQUIRED BY THE PAPERWORK REDUCTION ACT OF 1995, PUBLIC LAW 104-13,
OCTOBER 1, 1995, 44 U.S.C. SECTION 3507 AND THE PRIVACY ACT OF 1974, PUBLIC LAW 93-579,
DECEMBER 31, 1974, 5 U.S.C. SECTION 552a(e)(3).
return to top
FCC
> CGB Home
> Complaint Forms > Privacy Statement
FCC Home
Federal Communications Commission