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TRS Complaint Log Summary

2009

  • Summary Report.

    2008

  • Summary Report.
  • Complaint Report.


    Recertification Application
  • Cover Letter.
  • Application for Renewal (Tab 1 through Tab 7.
  • Appendix A: Provider Features.
  • Appendix B: CA Training Outline.
  • Appendix C: Contingency/Disaster Recovery Plan.
  • Appendix D: Current Call Volume and Answer Performance.
  • Appendix E: CA Quality Assurance Program.
  • Appendix F: Consumer Complaint Logs, 2006-2007.
  • Appendix G: Promotional Items.


    Programs.



    TRS Telephone Numbers
    (Service Provider: Hamilton Relay)
    Customer Service #: 1-888-699-6869(T/V)

    • 1-800-846-5277(T)
    • 1-800-947-5277(V)
    • 1-888-550-5277(ASCII)
    • 1-888-272-5530(STS)
    • 1-800-737-1813(Spanish)

    Contact for TRS Complaints:

    Bonnie Eades, President
    Relay Administration Board
    365 Canal Street, Suite 3000
    New Orleans, LA 70130
    Tel: (504) 528-2090



    To update changes in contact/service provider information, please send an e-mail listing changes to TRS_POC@fcc.gov so that this page can be updated accordingly.




  • last reviewed/updated on 7/21/09 


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