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2013 Cable Industry Price Survey Instructions

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Released: April 9, 2013
2013 Cable Industry Price Survey

INSTRUCTIONS FOR ACCESSING, COMPLETING, AND SUBMITTING THE

WEB-BASED SURVEY

FCC Form 333



Features of the Web-Based Survey
: Some of the features of the web-based survey that
you should be aware of before entering data are summarized below. More complete
instructions pertaining to each of these features are provided under the relevant headings
in the following sections.

After You Login

: The Main Menu allows you to create a new cable price survey,
edit an existing saved survey, submit a completed survey, or revise a survey that
you have already submitted. It also allows you to review surveys from last year,
if any exist.

Copying Data from one Survey to Another

: The application allows you to copy
data from one survey to another. If you use this feature, please review the copied
data carefully to ensure that any entries that should be different from the survey
you copied are corrected.

Entering Data

: Many fields have internal checks, or “error messages”, associated
with them. If you receive an error message, please check to ensure that the data
you have entered are correct. Also, please note that the web-based application
can only accept numeric values in fields where numeric answers are expected.
Text and special characters such as dollar signs, percent signs, commas, and
letters (such as N/A) may not be used when answering questions where numeric
values are required.

Print View Function

: The application provides a “print view” version of your
survey. This feature allows you to review your entire survey at one time. (The
normal view goes through the survey one section at a time.) The web application
does not prevent the submission of incomplete surveys so we strongly recommend
that that you review all of the entries you plan to submit before you submit a
completed survey by using this print view mode. This mode also allows you to
print a hard copy, or save a copy of your submission in your computer, for your
records.

Returning a Completed Survey to the Commission

: The web-based application
requires that you complete and file your survey directly on the Commission’s
Internet site. Once you have entered, and reviewed, all data for a particular
submission, you must officially “submit” that completed survey to the
Commission to complete that filing.

Reopening a Completed Survey to Make Changes

: Even after you have
submitted a survey as complete, you can reopen that survey to make changes until
the cutoff date for filing completed surveys (which is May 31, 2013). If it
becomes necessary to reopen a survey after that date, please contact the cable
price survey team at cablesurvey@fcc.gov or 202-418-2330.


Login Instructions

: In order to access the 2013 Cable Price Survey (FCC Form 333),
you will need Internet access and an FCC Registration Number (FRN) with an associated
password. If you already have an FRN and password, you can access FCC Form 333
through the Commission’s Internet site http://www.fcc.gov/guides/2013-cable-industry-
price-survey-download-site. If you do not have an FRN, you will need to visit the FCC's
Registration page. You can access the FRN Registration page through the Commission’s
Internet site identified above or at https://fjallfoss.fcc.gov/coresWeb/publicHome.do.
The instructions for obtaining an FRN are fairly self-explanatory. Be sure to select a
password when registering, and we recommend that you print the page you get after
registering so that you can retain a copy of both your FRN and the associated password
you have selected. That page also contains your personal security question and answer,
which you may need if you forget your password.

If you have an FRN but have forgotten your password, and you have previously provided
us with a personal security question and answer, then you may use the online password
reset feature at https://fjallfoss.fcc.gov/coresWeb/enterFrnForPwdReset.do to create a
new password for your FRN. If you have forgotten your password and have not
previously provided a personal security question and answer, you can request a password
reset through the Registration Update page at
https://fjallfoss.fcc.gov/coresWeb/updateRegistrationPre.do. If you need immediate
assistance regarding an FRN or password, please call FCC Technical Support at 1-877-
480-3201 (please select Option #1 from the menu), and assistance with password resets
will be provided.

After You Login

: The Main Menu will allow you to create a new “Cable Price Survey
Submission.” At the top of the screen will be a header with your FRN and company
name. To create a new Cable Price Survey Submission, select your state from the drop-
down list, then select the CUID for which you are completing a survey. It is critical that
you select the correct CUID so please do so carefully.

The next step is to click the “Create New” button in the “Create New Cable Price Survey
Submission” section. Once you have clicked “Create New,” the first data screen of the
survey will be displayed (it is entitled, “Section A. Community”). The answers for
questions number 2, “Name of the community associated with this CUID,” and number 3,
“Name of the county in which the community is situated,” will be filled in automatically
by the application. Please check to be sure that they are entered correctly. If they are
incorrect, ensure that you have selected the proper CUID. If the CUID is correct, you
may edit the pre-filled information as necessary.

To complete the survey, click on each section name, one at a time, and enter the
appropriate information for each question. After entering data for each section, click on
the section heading again at the Main Menu to ensure that all values you have entered
have been saved. Note that when you have completed a survey, all sections will display
the status: “Data Entered.”

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If You Are Completing Surveys for More Than One CUID

: At the Main Menu, create
a new submission for your next CUID. Note that if you select the same state as your first
CUID, the CUID for which you have already created a response no longer appears in the
drop-down list. Click “Create New” to create a new CUID response. Section A will be
displayed as it was with your first CUID. Once you have checked your information for
Section A, click “Save and Return to Submission Menu.” Proceed to complete that
survey by going through the sections one at a time as with your first submission.

Entering Data

: Many fields have internal checks associated with them. If you receive an
error message, please check to ensure that the correct data are entered in the fields that
are identified by the checks. In some instances the check only refers to the current entry,
in others it cross-references data from the current field with data found in another field.
If you receive an error message for an entry in a field that has a cross-check with another
field, it may be that the entry in the other field is in error, rather than the field associated
with the current question. These error messages are included in the application to help
you identify typos and possible errors. They will not prevent you from making an entry
that you want to make.

When entering data into the web-based form, please note that the web application can
only store numeric values in fields where numeric answers are expected. Text and
special characters such as dollar signs, percent signs, commas, and letters (such as N/A)
may not be used when answering questions where numeric values are required. If the
data that we are asking for are not applicable or not available (for example the CUID was
recently purchased and historical data are not available), then leave the field blank. In
some instances this may create an “error” message at the top of your submission in red.

If you wish to provide us with an explanation for, or elaborate on, any of your answers, or
would like to comment on any of the questions, you may do so by sending an e-mail to
cablesurvey@fcc.gov with “Comment on CUID or Question Number (enter the relevant CUID or
question number)” in the “Subject” line of your e-mail.

How to Copy Data from One Form to Another

: The application provides a feature that
allows you to copy data from a previously completed survey. If you choose to use this
feature, be certain to change all fields that require different answers from those in the
previously completed CUID. Click the “Cable Price Survey Home” link. This link
appears in two places on the Submission Menu, at the top left in the header and at the
bottom of the page. This will return you to the Main Menu.

At the Main Menu, create a new submission for another CUID. Click “Create New” to
create a new CUID submission. Section A will be displayed. Once you have checked
your entries for Section A, click “Save and Return to Submission Menu.” Click the link
“Copy Data from Another Survey to this Survey” at the bottom of the Submission Menu.
In the “Select a Source CUID for Copy Process” section of the copy page, there is a drop-
down list titled “Source CUID.” This will contain all the CUIDs for your FRN that have
a record in the system (other than the current CUID; it cannot be copied onto itself). If
you have completed only one CUID at this point, the list will contain only one item.

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Next, click the link “Copy Selected CUID Data to this Survey.” The application will
report “Data Has Been Copied from (source CUID).” Click the link “Return to Cable
Price Survey Submission Menu for CUID (current CUID)” to return to the Submission
Menu. Note that now all sections are displayed with the status “Data Entered.” Make
certain that you change all fields that are different for the selected CUID from the copied
CUID. To confirm that the copy and editing was successful, use the “Print View” link
described in the following paragraph. Note that the values that are automatically entered
from the COALS database are not copied in this function, but are re-entered from
COALS.

Print View Function

: Click the link “View the Entire Survey on One Page (Print View)”
at the bottom of the Submission Menu. A new page (or tab, depending on your browser)
should open with the entire survey in a single “print view” page with no header. You
may then send the document to the printer or save it to your desktop as a file. The web
application does not prevent the submission of incomplete surveys so we strongly
recommend that you review all of the data as displayed in the print view mode. This will
help to ensure that there are no unintended blank fields or blank sections.

How to Complete a Survey in Multiple Sessions

: You may enter data into the survey
over multiple work sessions. The Main Menu screen will generally show the
submission’s status as “Original – In Progress” during those sessions. To save data
entered in order to complete the survey at a later session, select the “Save and Return to
Edit Menu” link prior to logging out of a work session. If you close the browser or leave
the application without saving, the data entered for the section that you are currently in
will not be saved.

How To Log Out of a Session

: To log out of a session before you have completed a
survey, after saving your work as indicated above, select the “Log Out” link at the bottom
of the screen.

To Return to a Work-in-Progress

: To return to an in-progress submission, from the
Main Menu, use the “View/Edit” link in the “View/Edit By Part” column to open the
Submission Menu.

How to Return the Survey to the Commission:

Responses must be completed and filed
directly on the Commission’s Internet site. Once all data for a particular submission have
been entered and reviewed, you must officially “submit” the data to the Commission to
complete that filing. To do this, use either (a) the Submit link in the Revise/Submit
column in the Main Menu or (b) the “Submit this Submission as Complete” link that
appears at the bottom of the Submission Menu. Either link will take you to the “Change
Status of Current Form” submission screen where you must click the option button and
then select “Change Status.”

Once the system accepts a submission, that submission will be locked and you will not be
able to edit it unless you reopen it for revision. The application allows revisions to be
made to completed and/or submitted surveys so you may re-enter and revise your
submission for a particular CUID at any point in the process, even after you have
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submitted it as a completed survey. You can re-enter your survey by using the “Revise”
link in the Main Menu or the “Revise this Submission” link at the bottom of the
Submission Menu.

How to Reopen a Completed Survey to Make Edits

: The web-based filing system will
allow you to reopen a submitted survey to make changes until the filing deadline, which
is May 31, 2013. If you wish to amend a submitted survey after that date, please contact
the cable price survey team at cablesurvey@fcc.gov or 202-418-2330. To reopen a completed
survey, click the link “Return to Cable Price Survey Submission Menu for CUID (enter
the CUID to which you wish to return).” Note that the status will be described as
“Submitted.” Click the link for the section or sections that you wish to edit. Note that
the data fields will be displayed but cannot be modified. Once you have observed the
protected status of these data fields, click the link “Revise this Survey,” which you can
find at the bottom of the menu. Click the button “Re-open this Survey for Revision” in
the “Change Status of Survey Submission” section. The new status will be noted, and
you can make edits. You should then re-submit the edited survey as complete using the
“Submit this Survey as Complete” link. When the note “This Survey Has Been
Submitted as Complete” is displayed, click the link “Cable Price Survey Home” to return
to the Main Menu.




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Note: We are currently transitioning our documents into web compatible formats for easier reading. We have done our best to supply this content to you in a presentable form, but there may be some formatting issues while we improve the technology. The original version of the document is available as a PDF, Word Document, or as plain text.

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