Skip Navigation

Federal Communications Commission

English Display Options

Commission Document

Citation for Rule Violation in Lifeline Program

Download Options

Released: February 13, 2013

Federal Communications Commission

DA 13-205

Before the

Federal Communications Commission

Washington, DC 20554

In the Matter of


File No.: EB-12-IH-1634


Illegal Receipt of Duplicate

Lifeline Support


Adopted: February 13, 2013

Released: February 13, 2013

By the Chief, Investigations and Hearings Division, Enforcement Bureau:

This is an official



issued pursuant to Section 503(b)(5) of the
Communications Act of 1934, as amended (Communications Act),2 to D
Washington (
Washington or “you”) for violations of the Federal Communications Commission’s rules for the
Universal Service Lifeline Program, which helps qualifying low income consumers get access to phone
According to our records, you currently receive Lifeline-supported service 10 customer
accounts from the following companies: Stand Up Wireless; SafeLink Wireless; Assurance Wireless;
Terracom Wireless; Conexions, LLC d/b/a Conexion Wireless; Telrite Corporation d/b/a Life Wireless;
TAG Mobile; US Connect; Budget Mobile; and Assist Wireless. As you should know, your household
can have only one Lifeline-supported phone service.4 When you signed up for Lifeline-supported phone
service, you should have signed a form where you certified, under penalty of perjury, that you and other
members of your household do not already have Lifeline-supported phone service.5 You also should
have certified that you were eligible for Lifeline service, and that all of the information in your
was truthful.
By obtaining Lifeline service from multiple providers, you violated the rule limiting each
household to only one Lifeline-supported phone service, and you apparently made multiple false

1 The name of the recipient of this Citation and Order has been redacted in part to protect the recipient’s personal
privacy interests. See 5 U.S.C. § 552(a); see also 47 C.F.R. § 0.455(g) (“To the extent required to prevent a clearly
unwarranted invasion of personal privacy . . . the Commission may delete identifying details or confidential
information when it makes available or publishes any document described in this section.”). We take this action
because, in this case, the individual’s identity has no bearing or effect on the subject matter of the document, and
there is no need for the general public to know it. Therefore, at this juncture, the interest in protecting the private
citizen’s right to be secure in his or her personal affairs outweighs any purported interest the public might have in
knowing the individual’s identifying information.
2 47 U.S.C. § 503(b)(5).
3 The Commission is issuing this Citation and Order pursuant to Section 503(b)(5) of the Communications Act of
1934, as amended, 47 U.S.C. § 503(b)(5).
4 See 47 U.S.C. § 54.410(d)(3).
5 See 47 C.F.R. § 54.410(d)(3)(vi).
6 See 47 C.F.R. § 54.410(d)(3).

Federal Communications Commission

DA 13-205

certifications that are punishable by law.

Therefore, we ORDER you to cease and desist from
applying for—or receiving—more than one Lifeline-supported phone service.

In addition, you should have received a letter from the Universal Service Administrative
Company dated October 10, 2012 directing you to choose a single Lifeline service provider and
explaining that you would no longer receive benefits for more than one Lifeline-supported phone service.

If you continue to violate the Communications Act or the Commission’s rules in any

manner described in this letter after you receive this Citation and Order, the Federal
Communications Commission may impose monetary fines of up to $16,000 for each violation and
up to $112,500 for a single continuing violation.7

You may respond to this Citation and Order within 30 days from the date of this letter by
requesting an interview or by submitting a written response explaining your position. If you want to
schedule an interview, please contact Mindy Littell at (202) 418-1420. The interview can be conducted in
person at the FCC Field Office that is closest to your residence or by telephone with an FCC
representative in Washington, D.C. If you prefer to send a written response, you must send it within 30
days of the date of this letter to:


Investigations & Hearings Division


12th Street, SW, Rm. 4-C330


Re: EB File No.: EB-12-1634

However you respond, you should explain the actions that you are taking to ensure that
you do not violate the FCC’s rules governing the Lifeline program.
The Commission’s staff will use all relevant material information before it, including
information that you disclose in your interview or written statement, to determine what, if any,
enforcement action is required to ensure your compliance with the Communications Act and the
Commission’s rules.
The knowing and willful making of any false statement, or the concealment of any
material fact, in reply to this Citation and Order is punishable by fine or imprisonment under 18 U.S.C.
§ 1001.
Under the Privacy Act of 1974, any statement or information you provide may be used by
the Commission to determine if further enforcement action is required.8 Section 1.17 of the Rules also
requires that you provide truthful and accurate statements to the Commission.9 Any knowingly or
willfully false statement, or concealment of any material fact, made in reply to this Citation and Order is
punishable by fine or imprisonment.10

7 See 47 C.F.R. § 1.80(b)(3).
8 See Privacy Act of 1974, 5 U.S.C. § 552a(e)(3).
9 See 47 C.F.R. § 1.17.
10 See 18 U.S.C. § 1001 et seq.

Federal Communications Commission

DA 13-205

Reasonable accommodations for people with disabilities are available upon request.
Include a description of the accommodation needed, including as much detail as possible. Also include a
way we can contact you if we need more information. Please allow at least five (5) calendar days
advance notice; last minute requests will be accepted, but may be impossible to fill. Requests may be
submitted by email to or by phone to the Commission’s Consumer & Governmental
Affairs Bureau:

For sign language interpreters, CART, and other reasonable accommodations:
202-418-0530 (voice), 202-418-0432 (tty);

For accessible format materials (braille, large print, electronic files, and audio format):

202-418-0531 (voice), 202-418-7365 (tty).



that pursuant to Sections 4(i), 4(j), and 403 of the Communications
Act of 1934, as amended, D
Washington must cease and desist from applying for—or receiving—
more than one Lifeline-supported phone service.




that a copy of this Citation and Order shall be sent by
email, First Class U.S. Mail, return receipt requested, and Certified Mail to D
Washington at

address of record.




Note: We are currently transitioning our documents into web compatible formats for easier reading. We have done our best to supply this content to you in a presentable form, but there may be some formatting issues while we improve the technology. The original version of the document is available as a PDF, Word Document, or as plain text.


You are leaving the FCC website

You are about to leave the FCC website and visit a third-party, non-governmental website that the FCC does not maintain or control. The FCC does not endorse any product or service, and is not responsible for, nor can it guarantee the validity or timeliness of the content on the page you are about to visit. Additionally, the privacy policies of this third-party page may differ from those of the FCC.