Commissioner Clyburn's Statement on CTIA Guidelines
Federal Communications Commission
News Media Information 202 / 418-0500445 12th Street, S.W.
Washington, D. C. 20554
This is an unofficial announcement of Commission action. Release of the full text of a Commission order constitutes official action.
See MCI v. FCC. 515 F 2d 385 (D.C. Circ 1974).
FOR IMMEDIATE RELEASE:
NEWS MEDIA CONTACT:October 17, 2011
Louis Peraertz, (202) 418-2100
STATEMENT OF COMMISSIONER MIGNON L. CLYBURN ON CTIA GUIDELINES TO
ALERT MOBILE CUSTOMERS ABOUT SERVICE OVERAGES"I applaud Chairman Genachowski for urging the mobile wireless industry to adopt voluntary measures
that alert consumers when they are approaching usage levels that would cause them to incur higher fees
for voice, text, and data services. The most recent federal government survey on wireless substitution
shows that more than 29.7 percent of American households rely only on mobile wireless service for their
voice service. Particularly in difficult economic times, we should do all we can to help Americans
manage their mobile wireless expenses. Steve Largent of CTIA has shown leadership by persuading his
members to adopt meaningful alert guidelines. Perhaps the most important aspect of these guidelines is
that CTIA's members agreed to procedures that will allow the FCC staff to track their compliance with
these measures. I hope that the Commission will keep open our Bill Shock proceeding and not hesitate to
act if, despite these voluntary efforts, rules are still necessary to protect consumers."
Note: We are currently transitioning our documents into web compatible formats for easier reading. We have done our best to supply this content to you in a presentable form, but there may be some formatting issues while we improve the technology. The original version of the document is available as a PDF, Word Document, or as plain text.