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This is an unofficial announcement of Commission action.  Release of the full text of a Commission order constitutes official action.
See MCI v. FCC. 515 F 2d 385 (D.C. Circ 1974).

FOR IMMEDIATE RELEASE 
NEWS MEDIA CONTACT
April 20, 2012 
Louis Peraertz, (202) 418-2100
Louis.Peraertz@fcc.gov

STATEMENT OF COMMISSIONER MIGNON L. CLYBURN

REGARDING LAUNCH OF FCC’S NEW “BILL SHOCK” WEBSITE

“I am pleased to see that the Commission has launched its new “bill shock” website to help 
consumers track implementation of recent commitments by wireless carriers to voluntarily provide 
usage alerts before and after consumers exceed their plan limits.
“When CTIA first announced its bill shock guidelines and its members voluntary 
commitments, I mentioned that the most important aspect of these guidelines is that CTIA’s members 
agreed to allow the FCC staff to track their compliance with these measures.  I applaud CTIA for its 
continuing efforts to push the industry on voluntary efforts to prevent the consumers from 
experiencing bill shock.”
-- FCC --
Edoc Internal Id: 
313677
Released On: 
Thu, 2012-04-19 20:00
Published On: 
April 20 2012
Edoc ID: 
DOC-313677

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