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Commissioner Clyburn's Stmt on Launch of FCC new "Bill Shock" Website

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Released: April 20, 2012

NEWS
Federal Communications Commission

News Media Information 202 / 418-0500

445 12th Street, S.W.

Internet: http://www.fcc.gov

Washington, D. C. 20554

TTY: 1-888-835-5322

This is an unofficial announcement of Commission action. Release of the full text of a Commission order constitutes official action.
See MCI v. FCC. 515 F 2d 385 (D.C. Circ 1974).

FOR IMMEDIATE RELEASE
NEWS MEDIA CONTACT
April 20, 2012
Louis Peraertz, (202) 418-2100
Louis.Peraertz@fcc.gov

STATEMENT OF COMMISSIONER MIGNON L. CLYBURN

REGARDING LAUNCH OF FCC’S NEW “BILL SHOCK” WEBSITE

“I am pleased to see that the Commission has launched its new “bill shock” website to help
consumers track implementation of recent commitments by wireless carriers to voluntarily provide
usage alerts before and after consumers exceed their plan limits.
“When CTIA first announced its bill shock guidelines and its members voluntary
commitments, I mentioned that the most important aspect of these guidelines is that CTIA’s members
agreed to allow the FCC staff to track their compliance with these measures. I applaud CTIA for its
continuing efforts to push the industry on voluntary efforts to prevent the consumers from
experiencing bill shock.”
-- FCC --

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