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Commissioner Pai Keynote at the LGBT Technology Forum

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Released: September 12, 2013

KEYNOTE ADDRESS OF COMMISSIONER AJIT PAI

AT THE LGBT TECHNOLOGY PARTNERSHIP’S INAUGURAL POLICY FORUM

SEPTEMBER 12, 2013

I feel I should start by acknowledging the symbolic elephant in the room. And in this case, I am
that elephant. Since this event was announced, some have asked why a Republican FCC Commissioner is
the keynote speaker for the LGBT Technology Partnership’s inaugural policy forum. Well, you’ll have to
ask Chris and Joe why they selected me. But let me tell you why I accepted their kind invitation.
The answer is simple. It can be found in the very first provision of the Communications Act.
Section 1 of the Act charges the FCC with, among other things, regulating “communication by wire and
radio so as to make available . . . to all the people of the United States . . . a rapid, efficient, Nation-wide,
and world-wide wire and radio communications service . . . .” And to me, “all the people of the United
States” means just that: all the people.
My commitment to inclusive communications policies is partly a product of personal experience.
When I was about five years old, my family moved from Vancouver, British Columbia to Parsons,
Kansas. Parsons is a town of about 10,000 people in the southeast corner of the Sunflower State. Even at
that young age, I could tell that my world had changed. In Vancouver, for example, I went to a diverse
preschool with students from many other races and ethnicities. In Parsons, I was often the only minority
student in my elementary-school class. Now, don’t get me wrong; Parsons was a wonderful place to grow
up. The friends I made there are friends to this day. And I never felt like I faced any kind of
discrimination. But I did sense at an early age what it was like to feel different—to walk into a room
aware that I was the only person like me.
In those days, it also wasn’t easy for my family to maintain our connection with Indian culture.
My parents would often get together with the handful of Indian-American families in town. But to be part
of a broader Indian-American community, we had to drive to Joplin, Missouri or even three hours north to
Kansas City. And in the 1970s, it was hard for my parents to stay in touch with relatives back in India.
For one thing, my grandparents would have to book an appointment at their Bangalore post office just to
get a few minutes’ access to a telephone. For another, long-distance phone calls were expensive for us.
So our conversations tended to be brief.
But maybe I had it easy. In preparing for this morning’s event, I spent some time thinking about
what it must have been like for an LGBT teenager in Parsons back then. I had friends growing up who
were gay but I didn’t find out until much later. In fact, I don’t recall there being any openly gay
individuals in Parsons at the time, and there was certainly no LGBT community as such. If you were
looking for help, there was no obvious place to turn. If you were looking to meet other gay people, there
was no obvious place to go. If you were looking for a role model, there wasn’t an obvious candidate. In
short, if you were an LGBT resident of Parsons, you must have felt pretty isolated. Like me, you
probably walked into a room feeling different—thinking that you were the only person like you.
Flash forward to today. Our culture has evolved considerably. There are now openly gay
Parsonians. And technology has evolved too, probably outpacing the cultural change. Thanks to the
Internet, people living in Parsons and rural communities throughout our nation are able to connect to the
outside world in ways that were simply unimaginable when I was a child.
Today, while I’m not in Kansas anymore, my parents can have video chats with our relatives in
India from the comfort of their own home. They can shop online for Indian groceries instead of driving
hours to a store. And with a click of a mouse, they can read the latest news from India or from throughout
the Indian-American community in the United States.
And what about LGBT teenagers living in Parsons today? Thanks to the Internet, they can access
an amazing array of resources. For example, through the Trevor Project they can contact a trained

counselor online or connect with other gay youth on a secure social networking site. Through the It Gets
Better Project, they can take comfort in and learn from the experiences of LGBT adults. And they can
take advantage of almost all of these Internet resources anonymously, which is critical for teenagers who
are in the closet.
To illustrate what a difference these resources would have made years ago, let me quote one of
my good friends from Parsons. She and I were classmates from early elementary school all the way
through high school. She’s very happy now, as is her family, but it wasn’t always that way. She emailed
me a few days ago to say this: “I can tell you [that] it would have been a world-changer to have had
Internet access . . . . To know I wasn’t as alone as I thought I was until I actually left [home] and finally
discovered I wasn’t so alone after all. . . . I spent the early years of my young adulthood hiding and trying
to convince myself it wasn’t such a bad thing to be gay. If I had access to others like me, I might have
been an entirely different person today.”
Similarly, another childhood friend from Parsons told me: “It likely would have changed the
course of my life to have had access [through the Internet] to gay culture when I was a kid. Mass media
offered scraps—usually comic stereotypes or something brutally scary—but that was one-way
communication.”
Returning to the present, a few statistics illustrate the importance of broadband to LGBT
teenagers in the United States. Gay teens spend an average of five hours online each day, more than their
straight counterparts. Gay teens are more than two-and-a-half times more likely to have met a close
friend online. And they are much more likely than their straight counterparts to search the Internet for
health information.
Of course, LGBT teens’ online experiences are not uniformly positive. Cyber-bullying, for
example, is a real problem. But on the whole, the Internet has substantially benefited the LGBT
community, just as it has benefited all kinds of Americans, by making it easier to connect, easier to learn,
and easier to engage in self-expression.
So what does all this mean from a policy perspective? Two distinguished panels at this forum
will share their views on how communications policy impacts LGBT communities. For my part, I want
to kick things off by endorsing a simple idea: We have to ensure that the Internet, with all its power and
promise, continues to thrive for all people, including those in the LGBT community. Domestically, that
means we need to incentivize the deployment of next-generation networks by modernizing regulations.
And internationally, that means continuing the fight to keep the Internet free from government control.
Let’s start with the home front. In 1996, a Democratic President and Republican Congress came
together to declare that “[i]t is the policy of the United States . . . to preserve the vibrant and competitive
free market that presently exists for the Internet . . . unfettered by Federal or State regulation.” And over
the past seventeen years, the Internet has flourished to become the most open, vibrant, and democratic
mode of communications in the history of the world.
That policy has certainly paid off when it comes to broadband deployment and adoption. From
2001 through 2009, the percentage of Americans with broadband at home skyrocketed from six percent to
63 percent—that’s more than a seven-percentage point jump each year. But over the last four years,
things have slowed down dramatically—the total increase has been only seven percentage points. The
pace is even slower in rural parts of the country, where broadband deployment and adoption has lagged
and gay teenagers go online less often than those in suburbs and cities. This means that those who are
most likely to feel isolated and could most benefit from broadband are the least likely to have it.
One reason for this slowdown is that Internet providers are increasingly running up against
obsolete regulations designed for an earlier era. Instead of maximizing incentives for providers to invest
in the networks of the future, the FCC’s rules too often saddle them with obligations rooted in the past.
For example, we still require some telephone companies to spend time and effort maintaining lists of

every single piece of property they own, even the smallest, cheapest pieces of telephone plant. And every
dollar that carriers are required to spend maintaining archaic networks is a dollar that can’t be spent on
laying fiber or building out broadband in rural areas. Or, as the National Broadband Plan put it three
years ago, requiring carriers to maintain legacy infrastructure has the effect of “siphoning investments
away from new networks and services.”
Revising our rules to keep up with the times is important. It’s especially important right now
because we are in the midst of what I’ve called the Internet Protocol or IP transition. Copper-wire
networks run by monopoly providers are fading; since 2001, the number of circuit-switched telephone
lines in the United States has declined by over 45 percent. Not that there’s anything wrong with that, of
course, because copper is being replaced with faster, more resilient optical fiber and other technologies.
Led by consumer demand, we are entering a competitive, digital, all-IP world. Voice, video and data are
becoming mere applications—just packets of information carried on the same networks, whether they are
wireline or wireless.
That all-IP world means better, faster, cheaper, and more reliable communications services for
American consumers. So we need to expedite the IP transition. Our first step should be to start what
those in the technology sector would call “beta testing.” We should launch an All-IP Pilot Program. In a
set of discrete wire centers, we should let carriers turn off the old Public Switched Telephone Network,
make the transition to all-IP, and study the results. With localized trials in a diverse set of areas, we can
see what works and what doesn’t for all constituencies, including LGBT consumers. To help the
nationwide transition go smoothly, there will be no substitute for actual experience.
We also need to clear out the underbrush of legacy regulation. Some in this nation would like to
impose more rules on the Internet. For example, there are those who want to classify broadband as a Title
II service and thus impose burdensome common carrier regulations onto Internet service providers. I
have been and will continue to be committed to doing whatever I can at the FCC to thwart those efforts.
But so long as outdated rules are still on the books, it is just too easy to import them into the Internet
world. The only way forward is to get ahead of the curve and revise or repeal them.
If we take these steps, I’m convinced that we can preserve Internet freedom in this country. We
will see more broadband build-out in rural America. And we will increase the deployment of higher-
speed networks throughout our nation. These would be welcome developments for all Americans, gay
and straight.
* * *
When it comes to Internet freedom, however, the greatest threats come from abroad. The Internet
was built on a multi-stakeholder model of decentralized governance. No one entity, no government, no
cabal controls how the Internet functions. But that model is currently under attack. It is under attack by
those seeking to shift control over the Internet to multilateral, intergovernmental bodies such as the
International Telecommunications Union (or ITU), an agency within the United Nations. The ultimate
goal, of course, is to impose greater international regulation upon the Internet.
What kind of regulation? One idea is to create an international “registry” of IP addresses that
could track every Internet-connected device in the world. Another is to give the ITU the authority to
administer domain names such as .org and .com Web addresses. Still another is to subject Internet
content to international regulation under the pretext of combatting spam, promoting cybersecurity, or
addressing network congestion. I could go on, but you probably get the point. The bottom line is control:
control of the networks that transmit online communications, and ultimately control of the people who
use the Internet.
And which countries, you might be wondering, are leading the charge for this kind of Internet
regulation? Chief among them are Russia, Iran, and many Arab states. These governments are no friends

of Internet freedom. Ceding online governance to international bodies where those governments have
substantial influence would be a catastrophic mistake.
Indeed, if you want to find out what they would do in terms of international regulation, take a
look at how they regulate the Internet at home. What that examination reveals isn’t pretty, especially for
LGBT individuals.
Consider Russia. If you’ve watched the news recently, you know about Russia’s official
crackdown on its LGBT population: the banning of gay pride rallies, the beatings of gay-rights protesters,
and, of course, the legislation outlawing what the government has called “propaganda of nontraditional
sexual relations to minors.” What few have appreciated about the last item is how this legislation applies
to the Internet.
Speech on the Internet is now illegal in Russia if it can be accessed by minors and: (1) is aimed at
creating “nontraditional sexual attitudes”; (2) makes “nontraditional sexual relations” attractive;
(3) equates the social value of traditional and “nontraditional sexual relations;” or (4) creates an interest in
“nontraditional sexual relations.” People who violate this law face heavy fines, and organizations
engaging in such speech can even be shut down for up to 90 days. I’m only half-joking when I say that I
wonder whether Ivi—Russia’s counterpart to Netflix—will soon be removing Brokeback Mountain from
its Internet streaming service. Or whether Russian children will be denied access to Teletubbies videos
online.
Or take Saudi Arabia. Social behavior in the kingdom has long been governed by the so-called
Committee for the Promotion of Virtue and Prevention of Vice. The mutaween who enforce the
Committee’s edicts can dispense fines, prison terms, and even lashings by whip for conduct contrary to
sharia law, including same-sex relations. More recently, Saudi Arabia has implemented a pervasive
Internet censorship regime managed by its Internet Services Unit (or ISU). The ISU blocks Saudis from
accessing numerous websites of which the government disapproves. This includes most gay-themed
sites, including those of the International Gay and Lesbian Human Rights Commission and the Gay and
Lesbian Arab Society. Other Middle Eastern countries, such as Bahrain, Iran, Oman, Qatar, and Yemen,
also use filtering software and other means to block citizens from accessing LGBT websites.
Of course, when it comes to online activity, repressive governments don’t just target gay people.
Religious minorities and political dissidents, among others, are also at risk. For example, websites that
promote Christianity are blocked by Saudi Arabia and many other Muslim countries. In China, the
government has arrested and imprisoned members of Falun Gong for online posts and text messages.
And in Venezuela earlier this year, a woman was arrested and her computer seized for tweeting after
Hugo Chavez’s death that he had become a “wax doll.” This tweet was deemed by the Venezuelan
government to be “destabilizing [to] the county.”
Governments like these would love nothing more than to exert control over the Internet. They
would prefer to do so on a sovereign basis, of course. But they would also be happy to do so indirectly
through an international forum where they and like-minded countries wield disproportionate power.
I will put it plainly. The international threat to Internet freedom is real. And the stakes are high.
If a government or an international organization controls the Internet, ordinary people won’t.
The good news is that there is a strong consensus in the United States in favor of maintaining the
current multi-stakeholder model of Internet governance. The Obama Administration, Republicans and
Democrats in Congress, FCC Commissioners, and the private sector have joined ranks to oppose any
efforts to give international, intergovernmental organizations authority over the Internet.
The bad news, though, is that opponents of Internet freedom are gaining ground internationally.
For example, last December at the World Conference on International Telecommunications in Dubai, the
ITU for the first time expanded its jurisdiction to touch the Internet. The vote was 89-55 with countries

like Russia, China, Iran, Saudi Arabia, Cuba and Venezuela on the winning side and countries like the
United States, Canada, the United Kingdom, Germany, and Japan on the losing side.
The language included in these International Telecommunications Regulations (or ITRs) may
seem harmless to some. But that language is anything but benign. In terms of process, too, the precedent
that has been set is dangerous. In Dubai, the ITU abandoned its longstanding tradition of acting only
through consensus, making it easier for opponents of Internet freedom to make further headway in the
future. And, as my former colleague Commissioner Robert McDowell has warned, “proponents of
multilateral intergovernmental control of the Internet are patient and persistent incrementalists.” They do
not see their victory in Dubai as their final destination. Instead, it’s just the first step towards ever-greater
regulation of the Internet.
The next major battle for Internet freedom will take place at the ITU’s 2014 Plenipotentiary
Conference, which will be held in South Korea. Based on what happened in Dubai, we’ll have our work
cut out for us in Busan. As a nation, we must redouble our efforts to convince nations around the globe of
the virtues of a free and open Internet. We should aim to persuade open-minded countries that signed
onto the ITRs in Dubai not to ratify them. And we should also make it clear that we will not sit passively
as the ITU attempts to expand its purview even further. If the organization decides to become an
international regulatory authority for the Internet, we will have to ask ourselves whether the United States
should remain one of its two top funders.
* * *
With respect to both the IP transition and Internet governance, the challenges ahead of us are
daunting. But the opportunities are promising, too. We know that greater access to high-speed
broadband improves our quality of life. We know that a free Internet facilitates economic development
around the globe. We know that online technologies empower the vulnerable and promote liberty. These
goals are worth fighting for. These aspirations should unite us whatever our partisan affiliation, race,
gender, religion, or sexual orientation. The LGBT Technology Partnership can play a vital role by
highlighting the importance of these causes for the LGBT community. I look forward to working with
you in the months and years to come to do just that.

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