EAAC December meeting minutes
Washington, D.C. 20554
Emergency Access Advisory Committee (EAAC)
Minutes: December 14, 2012
Welcome remarks and introductions were made by EAAC Co-Chairs David Dzumba and
Richard Ray. David Dzumba called the attendance. A list of the attendees is attached to these
minutes as APPENDIX A. The Agenda for this meeting is attached as APPENDIX B. The
minutes of the November 9, 2012 meeting were approved, following a motion to accept the
minutes as proposed made by Joel Ziev and seconded by Jean-Paul Emard.
Patrick Donovan provided an update on the Text-to-911 and Next Generation 9-1-1 proceedings,
and other Public Safety and Homeland Security Bureau (PSHSB) activities of interest to the
EAAC. Mr. Donovan shared some existing text-to-911 trials in various States, and the Further
Notice of Proposed Rulemaking (FNPRM) issued on December 12, 2012 which builds on the
recently filed voluntary commitment by the four largest wireless carriers to make text-to-911
available to their customers by May 15, 2014, and to provide automatic bounce back messages
across their networks by June 30, 2013. The FNPRM proposes rules that will enable text
messages to be sent to 911 by all carriers, including “over-the-top” carriers, and that will educate
and inform consumers regarding the future availability and appropriate use of text-to-911.
Comments for Section III.A are due twenty days after publication in the Federal Register, reply
comments 30 days after publication, and comment date for other sections is sixty days after
publication and reply comments for other sections ninety days after publication. Mr. Donovan
shared that he will be out on a one-year detail starting January and introduced his replacement,
Zenji Nakazawa, Deputy Chief of the Policy and Rules Division of the PSHSB. Suzy Rosen
Singleton discussed briefly the FCC’s outreach plans for text-to-911 consumer education to
emphasize the following facts:
1. In an emergency, always make a voice (or relay or TTY) call to 911 if possible,
2. In most cases now, you cannot reach 911 by sending a text message, and
3. In the future, you may be able to send text messages to 911, but you should still make
a voice (or TTY or relay) call if you can.
The FCC is in the process of developing web pages, fact sheets and FAQs in English, Spanish
and American Sign Language, and identifying a wide variety of stakeholders for collaborative
outreach efforts, including disability groups, public safety entities, the industry, and others as
Comments on the FCC Update: Various individuals discussed some concerns about meaningful
stakeholder inclusion and collaboration, and a consistent, unified, and comprehensive roll-out
given the challenge of interoperability and the regional and carrier variations of coverage. Kevin
Green discussed Verizon’s deployment in York County, Virginia, and looks forward to
additional deployments over the next year or so, including a solution in Frederick County,
Maryland where a significant number of deaf and hard of hearing individuals reside. Donna Platt
encouraged people to attend the NENA Development Conference this February in Orlando to
continue such outreach work. Al Sonnensthral read a group statement regarding consumer
concerns such as the lack of an immediate FCC mandate and required deadlines. Christian
Vogler indicated that Gallaudet University would be available to assist in the endeavor of
mapping out the text-to-911 coverage by carriers and PSAPs.
Subcommittee #3 provided an overview of its draft report on NG9-1-1 Media Communication
Line Services (Emergency Video Sign Language and Communication Assistance Line Services)
and welcomed comments from the EAAC members. Donna Platt explained that the title of the
workgroup has been changed because such proposed services include not only video
communications, but also text and voice calls. Discussions ensued about best practices in direct
communications with PSAPs, model structuring of such centers, range of options and feasibility,
and specialized personnel.
Subcommittee #1 (SC1) provided an overview of its draft report on recommendations regarding
Text-to-911. Five more teleconferences are scheduled to occur in the next few weeks so that the
SC1 may try to submit a finalized report at the next EAAC meeting in January.
Gunnar Hellstrom was given time on the agenda to review the completed report regarding TTY
transition from the legacy system to an IP-based network, and to request the EAAC’s input.
Regarding rechartering: Karen Peltz Strauss clarified that as of yet, no additional meetings are
scheduled after January, and that the FCC is still exploring the next steps. The FCC values the
work the EAAC does and encourages the EAAC members to meet on their own if they so desire.
The EAAC members will be kept apprised about any updates on rechartering.
David Dzumba thanked Comcast and Angel Arocho for sponsoring the lunch, and confirmed that
the next EAAC meeting is scheduled for January 11, 2013.
The meeting adjourned at 2 pm.
Friday, December 14, 2012
Attendance in person and on Conference Bridge
Subcommittee #1 external member Roger Hixson (NENA Technical Advisor)
Federal Communications Commission
Emergency Access Advisory Committee (EAAC)
December 14, 2012
11:30 a.m. EST
Welcome, Introductions and Attendance.
(EAAC Co-Chairs Richard Ray and David Dzumba)
Consider and approve minutes from previous meeting.
Report on Text-to-911 rulemaking proceeding, Discuss Upcoming FCC
Report to Congress on the Legal and Statutory Framework for Next
Generation 9-1-1 Services, and other Public Safety and Homeland
Security Bureau activities of interest to the EAAC (PSHSB FCC)
Open discussion on planning and training for roll-out of text-911
Review of subcommittees’ works-in-progress
Subcommittee #3 - PSAP Sign Language and Other
Communications’ Assistance (Donna Platt and Chris Littlewood)
Subcommittee #1: Pre-NG911 Mobile Text to 911 Solution(s) includes
report on ATIS Standards and Assumptions SMS-911 (Gregg
Vanderheiden and Brian Daly)
Call for public comment
2:00 p.m. EST
1 There may be changes in the order of agenda items as the meeting progresses.
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