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DA 12-1831

Released:  November 13, 2012   

PUBLIC SAFETY AND HOMELAND SECURITY BUREAU SEEKS COMMENT ON THE  

LEGAL AND STATUTORY FRAMEWORK FOR NEXT GENERATION 9-1-1 SERVICES 

PURSUANT TO THE NEXT GENERATION 9-1-1 ADVANCEMENT ACT OF 2012 

PS Docket No. 10-255, PS Docket No. 11-153,  PS Docket No. 12-333

COMMENTS DUE:  December 13, 2012
REPLY COMMENTS DUE:  January 14, 2013

On February 22, 2012, Congress enacted the Next Generation 9-1-1 Advancement Act of 2012 as 
part of the Middle Class Tax Relief and Job Creation Act of 2012.1 Section 6509 of the Act directs the 
Commission to issue a report, within one year of enactment, containing recommendations for the legal 
and statutory framework for Next Generation 9-1-1 (NG9-1-1) services.2 Specifically, section 6509 
states: 
SEC. 6509. COMMISSION RECOMMENDATIONS FOR LEGAL AND STATUTORY
FRAMEWORK FOR NEXT GENERATION 9–1–1 SERVICES.
Not later than 1 year after the date of the enactment of this Act, the Commission, in 
coordination with the Secretary of Homeland Security, the Administrator of the National 
Highway Traffic Safety Administration, and the Office,3 shall prepare and submit a report to 
Congress that contains recommendations for the legal and statutory framework for Next 
Generation 9–1–1 services, consistent with recommendations in the National Broadband Plan 
developed by the Commission pursuant to the American Recovery and Reinvestment Act of 
2009, including the following:
(1) A legal and regulatory framework for the development of Next Generation 9–
1–1 services and the transition from legacy 9–1–1 to Next Generation 9–1–1 networks.  
 
 
1 Middle Class Tax Relief and Job Creation Act of 2012, Pub. L. No. 112-96 (2012), Title VI, Subtitle E (Next 
Generation 9-1-1 Advancement Act or Act).
Id. § 6509.
3 The “Office” referred to in the Act is the National E9-1-1 Implementation Coordination Office (ICO).  ICO is 
jointly managed by the Department of Transportation’s National Highway Traffic Safety Administration (NHTSA) 
and the Department of Commerce’s National Telecommunications and Information Administration (NTIA).

(2) Legal mechanisms to ensure efficient and accurate transmission of 9–1–1 
caller information to emergency response agencies.
(3) Recommendations for removing jurisdictional barriers and inconsistent 
legacy regulations including—
(A) proposals that would require States to remove regulatory roadblocks to Next 
Generation 9–1–1 services development, while recognizing existing State authority over 
9–1–1 services;
(B) eliminating outdated 9–1–1 regulations at the Federal level; and 
(C) preempting inconsistent State regulations.4
To assist the Commission in developing the recommendations to Congress that will be included 
in the report, the Public Safety and Homeland Security Bureau seeks comment on the issues discussed 
below.   

I.

Legal and Regulatory Framework for the Development of NG9-1-1 Services and the 
Transition from Legacy 9-1-1 Networks to NG9-1-1

 
Section 6509(1) of the Act states that the report shall include recommendations regarding a 
“legal and regulatory framework for the development of Next Generation 9–1–1 services and the 
transition from legacy 9–1–1 to Next Generation 9–1–1 networks.”5  The legacy 9-1-1 system is 
comprised of approximately 6,800 Public Safety Answering Points (PSAPs); myriad governance 
structures that vary across state, county, and local jurisdictions; a number of service providers; and 
funding mechanisms that differ across jurisdictional boundaries.  In light of the variation in state-level 
approaches to legacy 9-1-1, we seek comment on the ability of states to effectively coordinate the 
transition to NG9-1-1, and whether the Commission should recommend that Congress create incentives 
or requirements for such coordination at the state or regional level.  More specifically, we seek comment 
on the following:
·
Should Congress create requirements or incentives for states to establish NG9-1-1 oversight 
bodies at the state or regional level?  
·
Should each state or region designate an organization to be responsible for planning, 
coordinating, and implementing the NG9-1-1 system in that particular state or region?  
·
Should state or regional oversight bodies have control over the funding of NG9-1-1 services? 
·
Would the formation of state or regional oversight bodies better ensure adherence to a 
standardized architecture that facilitates greater levels of functionality?
 
 
4 Next Generation 9-1-1 Advancement Act § 6509.  
Id. § 6509(1).
2

·
Would state or regional oversight bodies enable PSAPs to procure equipment and software at 
lower costs?  
In the Commission’s NG9-1-1 proceeding, several state agencies advocated that the federal 
government play a role in overseeing the deployment of NG9-1-1 services.6 To that end, we seek 
comment on what role the federal government should play in NG9-1-1 oversight, and whether the 
Commission should recommend that Congress enact legislation defining the federal government’s role.  
More specifically, we seek comment on the following:
·
To the extent that the federal government is involved in NG9-1-1 oversight, what role should 
specific federal agencies play, including the Commission, NHTSA, NTIA, and DHS?  
·
Should a single federal entity be established or designated to oversee the transition to NG9-1-
1, and/or to ensure compliance with required standards, coordination, implementation, and 
policies?
·
Should a specific federal agency or agencies be responsible for establishing national policy 
to ensure consistent regulation of NG9-1-1?  
·
Should a specific federal agency or agencies be responsible for enabling and initiating the 
development and deployment of shared state-wide Emergency Services IP Networks 
(ESInets) and related cooperative working agreements between federal, state, tribal, and local 
agencies?7  
·
What functions and responsibilities should be performed at the federal, regional, state, 
Tribal, and local levels in the implementation, transition to, and ongoing operation of NG9-1-
1 in areas including networks, NG9-1-1 functional elements, databases, system operation, 
and PSAP operation?  
·
What statutory or regulatory changes, if any, would be necessary for the Commission, other 
federal agencies, states, Tribes, or localities to facilitate and oversee NG9-1-1?  
·
What is the feasibility of deploying a national NG9-1-1 infrastructure that would allow 
PSAPs to connect to a nationwide ESInet, prior to the deployment of statewide or regional 
ESInets?  Should Congress take action to promote the development of such a national NG9-
1-1 infrastructure?   
Section 6506 of the Act extends liability protection to providers of NG9-1-1 service by stating 
that “a provider or user of Next Generation 9-1-1 services…shall have immunity and protection from 
liability under Federal and State law [to the extent provided under section 4 of the Wireless 
Communications and Public Safety Act of 1999],” with respect to “the release of subscriber information 
 
 
See Facilitating the Deployment of Text-to-911 and Other Next Generation 911 Applications, Notice of Proposed 
Rulemaking
, 26 FCC Rcd 13615, 13661 ¶¶ 115-116 (2011) (NG9-1-1 NPRM) (noting that PSCO – California 
Technology Agency and the PUC of Ohio favored a national approach).   See also PSCO – California Technology 
Agency Comments to NG9-1-1 NPRM at 7 (“recommend[ing]” that “the Commission confirm, adopt, and provide 
guidance to the States and localities on essential statutory and regulatory changes necessary to successfully deploy 
NG9-1-1.”); Texas 9-1-1 Alliance Reply Comments to NG9-1-1 NPRM at 7-12.
7 ESInets are defined in NENA Functional and Interface Standards for Next Generation 9-1-1 Version 1.0 (i3).
3

related to emergency calls or emergency services,” “the use or provision of 9-1-1 services, E9-1-1 
services, or Next Generation 9-1-1 services,” and “other matters related to 9-1-1 services E9-1-1 services, 
or Next Generation 9-1-1 services.”8 In the Commission’s NG9-1-1 proceeding, many commenters noted 
(prior to the promulgation of Section 6509) that the deployment of NG9-1-1 services may raise liability 
concerns for both PSAPs and commercial providers and that liability protections may therefore need to 
be modified in an NG9-1-1 environment.9 In addition, some commenters have argued that federal law 
requiring parity in state law protection does not adequately protect CMRS providers in implementing 
NG9-1-1 because the scope of underlying liability protection is dictated by state law and varies from state 
to state.10 Accordingly, we seek comment on whether the Commission should recommend that Congress 
take further steps to provide for liability protection to promote the development of NG9-1-1, including 
but not limited to the issues below.  
·
Does existing law provide the Commission with authority to provide adequate liability 
protection to NG9-1-1 providers, including carriers, vendors, and PSAPs?
·
Should Congress take steps to further encourage or require states to extend liability 
protection to 9-1-1 and NG9-1-1 services?  
·
Should Congress provide direct liability protection for NG9-1-1 services at the federal level?  
Current funding mechanisms for the 9-1-1 system rely primarily on surcharges on telephone bills
and therefore may not adequately account for new services that offer emergency communications in a 
NG9-1-1 environment.  We seek comment on whether the Commission should recommend that Congress 
take steps to ensure that 9-1-1 funding mechanisms are technologically neutral so that the funding 
obligation does not disproportionately burden certain types of services over others.   
·
Should Congress authorize or require 9-1-1 fee contributions by all service providers and not 
just those providing network access?  
·
For example, when a VoIP application or other IP-enabled service is operating over a 
 
 
8 NG 9-1-1 Advancement Act § 6506.
See, e.g., following comments to the Notice of Inquiry (NOI) in the Commission’s NG9-1-1 proceeding: TCS
NOI Comments at 17; PlantCML NOI Comments at 3; Sprint Nextel NOI Comments at 8; L3 NOI Comments at 
25; VON Coalition NOI Comments at 5; NENA NOI Comments at 31; CTIA NOI Comments at 10-11; AT&T 
NOI Comments at 25-26; L.R. Kimball NOI Comments at 20-21; Motorola NOI Comments at 5-6; Bandwidth.com 
NOI Reply Comments at 7 (commenters asserting that the lack of express liability protection for NG9-1-1 has 
hindered the deployment of NG9-1-1 networks).  See also Sprint Nextel NOI Comments at 8; CTIA NOI 
Comments at 10-11; AT&T NOI Comments at 25-26; Motorola NOI Comments at 5-6 (commenters contending 
that liability protection is essential to extend 9-1-1 requirements to include text).  See Framework for Next 
Generation 911 Deployment, PS Docket No. 10-255, Notice of Inquiry, 25 FCC Rcd 17869 (2010). See generally
NENA, Next Generation 9-1-1 Transition Policy Implementation Handbook, A Guide for Identifying and 
Implementing Policies to Enable NG9-1-1
, at 21-23 (Mar. 2010), available at
http://c.ymcdn.com/sites/www.nena.org/resource/resmgr/ngpp/ng911_transition_policy_impl.pdf?hhSearchTerms=
Transition+and+Handbook (last visited Oct. 26, 2012).
10 Seee.g., Motorola NOI Comments at 6; AT&T Comments to NG9-1-1 NPRM at 22-23.
4

commercial wireless network, should the VoIP or IP-enabled service provider contribute to 
the 9-1-1 fund?  

II.

Legal Mechanisms for Ensuring Efficient and Accurate Transmission of 9-1-1 Caller 
Information to Emergency Response Agencies

Section 6509(2) of Act provides that the report shall also make recommendations regarding 
“[l]egal mechanisms to ensure efficient and accurate transmission of 9–1–1 caller information to 
emergency response agencies.”11 We seek comment on whether the Commission should recommend that 
Congress authorize or implement any specific legal mechanisms to ensure the transmission of efficient 
and accurate 9-1-1 caller information to PSAPs.  More specifically, we seek comment on the following:
·
Should Congress enact legislation to require or incentivize the development of technologies 
that provide more accurate and efficient transmission of 9-1-1 caller information in an NG9-
1-1 environment?  
·
Should Congress authorize the Commission or another federal agency to measure accuracy 
and efficiency of 9-1-1 caller information in an NG9-1-1 environment?  
·
Are there other mechanisms that would improve data collection in an NG9-1-1 environment?  
For example, should the Commission collect additional data about NG9-1-1 capabilities in its 
PSAP database that the Public Safety and Homeland Security Bureau maintains?  

III.

Recommendations for Removing Jurisdictional Barriers and Inconsistent Legacy 
Regulations

Section 6509(3) of Act states that the report shall include recommendations regarding “removing 
jurisdictional barriers and inconsistent legacy regulations.”12 We seek comment on whether the
Commission should recommend that Congress act to encourage or require the removal of such 
jurisdictional barriers and inconsistent regulations.  More specifically we seek comment on the issues 
below:  
A.
Removal of State Regulatory Roadblocks to NG9-1-1 Services Development
Section 6509(3)(A) of Act seeks recommendations on “proposals that would require States to 
remove regulatory roadblocks to Next Generation 9–1–1 services development, while recognizing 
existing State authority over 9–1–1 services.”13 We seek comment on existing state laws and regulations 
that could hinder the development of NG9-1-1 services, and whether the Commission should recommend 
that Congress act to require states to remove such laws and regulations.  More specifically, we seek 
comment on the following:
 
 
11 Next Generation 9-1-1 Advancement Act § 6509(2).
12 Id. § 6509(3).
13 Id. § 6509(3)(A).
5

·
In the legacy 9-1-1 system, incumbent local exchange carriers are typically the primary 9-1-1 
System Service Provider (SSPs).  However, in an NG9-1-1 environment, there are likely to 
be multiple SSPs offering a variety of service capabilities and options.  Are there existing 
state approval processes and certification requirements for SSPs that are outdated or overly 
burdensome?  
·
Should Congress enact legislation to encourage or require states to update or streamline their 
SSP certification processes to facilitate certification of NG9-1-1 SSPs?
·
Should Congress facilitate the authorization by states of public safety entities to act directly 
as NG9-1-1 SSPs?  
·
Are disparate cost recovery mechanisms for originating 9-1-1 traffic and varying 
interconnection requirements impeding the deployment of NG9-1-1 services?  
·
Do incumbent 9-1-1 SSPs have sufficient incentives to upgrade their technology to support 
NG9-1-1 absent regulatory change at the state level?  
·
Should Congress encourage or require existing state regulations, laws, or tariffs to be 
modified to ensure that 9-1-1 governing authorities or new 9-1-1 SSPs are entitled to receive 
relevant routing, location, and other related 9-1-1 information at reasonable rates and terms?       
B.
Elimination of Outdated Federal 9-1-1 Regulations 
Section 6509(3)(B) of Act seeks recommendations on “eliminating outdated 9–1–1 regulations at 
the Federal level.”14 We seek comment on whether there are specific federal regulations, including but 
not limited to Commission regulations, that may inhibit the development of NG9-1-1 services, and what 
actions are needed to modify or eliminate such regulations.  More specifically, we seek comment on the 
following:
 
·
Are there existing Commission 9-1-1 regulations that may inhibit the development and 
deployment of NG9-1-1 services?  Should the Commission modify or eliminate such  
regulations on its own authority?  
·
Are there any regulations of other Federal agencies that may inhibit the deployment of NG9-
1-1 services?   Should the Commission recommend that these agencies modify or eliminate 
such regulations?
·
Is Congressional action needed to modify or eliminate outdated federal regulation?  Are there 
specific actions that the Commission should recommend Congress take?  
C.
Preemption of Inconsistent State Regulations
Section 6509(3)(C) of Act seeks recommendations on “preempting inconsistent State 
regulations.”15  We seek comment on the degree to which existing federal law preempts or authorizes the 
Commission to preempt state regulations that could inhibit the development and deployment of NG9-1-1.  
 
 
14 Id. § 6509(3)(B).
15 Id. § 6509(3)(C).
6

We also seek comment on whether the Commission should recommend that Congress enact legislation to 
expand the scope of any federal preemption, including but not limited to the following:
 
·
Should Congress enact legislation that expressly empowers the Commission or any other 
federal agency to preempt state regulations that could inhibit the development and 
deployment of NG9-1-1?   If so, how should the scope of the Commission’s or other 
agency’s preemptive authority be defined?
·
Should Congress enact legislation that expressly preempts state regulation that could inhibit 
the development and deployment of NG9-1-1?  If so, how should the scope of statutory 
preemption be defined?  
 

IV.

Filing Instructions

Pursuant to sections 1.415 and 1.419 of the Commission’s rules, 47 CFR §§ 1.415, 1.419, 
interested parties may file comments in the above-captioned dockets and on or before the dates indicated 
on the first page of this document.  Comments may be filed the using the Commission’s Electronic 
Comment Filing System (ECFS).  See Electronic Filing of Documents in Rulemaking Proceedings, 63 FR 
24121 (1998).
§
Electronic Filers:  Comments may be filed electronically using the Internet by accessing the 
ECFS:  http://fjallfoss.fcc.gov/ecfs2/.
§
Paper Filers:  Parties who choose to file by paper must file an original and  one copy of each 
filing.  If more than one docket or rulemaking number appears in the caption of this proceeding, 
filers must submit two additional copies for each additional docket or rulemaking number.
Filings can be sent by hand or messenger delivery, by commercial overnight courier, or by first-
class or overnight U.S. Postal Service mail.  All filings must be addressed to the Commission’s 
Secretary, Office of the Secretary, Federal Communications Commission.
§
All hand-delivered or messenger-delivered paper filings for the Commission’s Secretary 
must be delivered to FCC Headquarters at 445 12th St., SW, Room TW-A325, 
Washington, DC 20554.  The filing hours are 8:00 a.m. to 7:00 p.m.   All hand deliveries 
must be held together with rubber bands or fasteners.  Any envelopes and boxes must be 
disposed of before entering the building.
§
Commercial overnight mail (other than U.S. Postal Service Express Mail and Priority 
Mail) must be sent to 9300 East Hampton Drive, Capitol Heights, MD  20743.
§
U.S. Postal Service first-class, Express, and Priority mail must be addressed to 445 12th
Street, SW, Washington DC  20554.
§
People with Disabilities:  To request materials in accessible formats for people with 
disabilities (Braille, large print, electronic files, audio format), send an e-mail to 
fcc504@fcc.gov or call the Consumer and Governmental Affairs Bureau at (202) 418-
0530 (voice), (202) 418-0432 (tty).
7

The proceeding this Notice initiates shall be treated as a “permit-but-disclose” proceeding in 
accordance with the Commission’s ex parte rules.16 Persons making ex parte presentations must file a 
copy of any written presentation or a memorandum summarizing any oral presentation within two 
business days after the presentation (unless a different deadline applicable to the Sunshine period 
applies).  Persons making oral ex parte presentations are reminded that memoranda summarizing the 
presentation must (1) list all persons attending or otherwise participating in the meeting at which the ex 
parte 
presentation was made, and (2) summarize all data presented and arguments made during the 
presentation.  If the presentation consisted in whole or in part of the presentation of data or arguments 
already reflected in the presenter’s written comments, memoranda or other filings in the proceeding, the 
presenter may provide citations to such data or arguments in his or her prior comments, memoranda, or 
other filings (specifying the relevant page and/or paragraph numbers where such data or arguments can 
be found) in lieu of summarizing them in the memorandum.  Documents shown or given to Commission 
staff during ex parte meetings are deemed to be written ex parte presentations and must be filed 
consistent with rule 1.1206(b).  In proceedings governed by rule 1.49(f) or for which the Commission has 
made available a method of electronic filing, written ex parte presentations and memoranda summarizing 
oral ex parte presentations, and all attachments thereto, must be filed through the electronic comment 
filing system available for that proceeding, and must be filed in their native format (e.g., .doc, .xml, .ppt, 
searchable .pdf).  Participants in this proceeding should familiarize themselves with the Commission’s ex 
parte 
rules.
For further information, please contact Patrick Donovan, Attorney Advisor, Policy and Licensing 
Division, Public Safety and Homeland Security Bureau, (202) 418-2413 or by email: 
patrick.donovan@fcc.gov, or David Siehl, Attorney Advisor, Policy and Licensing Division, Public 
Safety and Homeland Security Bureau, (202) 418-1313 or by email: david.siehl@fcc.gov.
-- FCC --
 
 
16 47 C.F.R. § 1.1200 et seq.
8

Edoc Internal Id: 
317344
Released On: 
Mon, 2012-11-12 19:00
Published On: 
November 13 2012
Comment Date: 
Wed, 2012-12-12 19:00
Edoc ID: 
DA-12-1831

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