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Commission Document

NG9-1-1 Service: Media Communication Line Services (MCLS)

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Released: December 18, 2012

NG9-1-1 Service:

Media Communication Line

Services (MCLS)

Direct Access to NG9-1-1 for
individuals with disabilities who
make Video, Text and/or Voice Calls

LEGACY 911: Voice or TTY call


LEGACY 911: Voice call by non-native

English caller


LEGACY 911: Video 911 call via Video

Relay Service (VRS)





Routing


Services






PSAP






Video


Relay

Caller


Service





NG911: Video 911 call







PSAP

Caller











Emergency

Video Sign

Language &

Communication
Assistance Line

Service


MCLS

• Line Services Include:
– Sign Language
– Speech-to speech
– Text-to-voice
– Voice-to-text
– Any of the combinations

MCLS (EVSLCAS) Work Group Co-Chairs

• Chris Littlewood

littlewood.chris@spcollege.edu

• Donna Platt

donna911wa@gmail.com


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