NG9-1-1 Service: Media Communication Line Services (MCLS)
NG9-1-1 Service:
Media Communication Line
Services (MCLS)
Direct Access to NG9-1-1 forindividuals with disabilities who
make Video, Text and/or Voice Calls
LEGACY 911: Voice or TTY call
LEGACY 911: Voice call by non-native
English caller
LEGACY 911: Video 911 call via Video
Relay Service (VRS)
Routing
Services
PSAP
Video
Relay
Caller
Service
NG911: Video 911 call
PSAP
Caller
Emergency
Video Sign
Language &
Communication
Assistance Line
Service
MCLS
• Line Services Include:– Sign Language
– Speech-to speech
– Text-to-voice
– Voice-to-text
– Any of the combinations
MCLS (EVSLCAS) Work Group Co-Chairs
• Chris Littlewoodlittlewood.chris@spcollege.edu
• Donna Platt
donna911wa@gmail.com
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