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Notice on Petition Regarding Speech-to-Speech Services

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Released: November 14, 2013


Federal Communications Commission

News Media Information 202 / 418-0500


445 12th St., S.W.

TTY: 1-888-835-5322

Washington, D.C. 20554

DA 13-2191

Released: November 14, 2013



CG Docket Nos. 08-15 & 03-123

Comments: (15 days after date of publication in the Federal Register)

Reply Comments: (25 days after date of publication in the Federal Register)

On September 26, 2013, AT&T Services, Inc. (AT&T) filed a petition (AT&T Petition)1
requesting clarification or, in the alternative, expedited waiver of the requirement contained in the 2013
STS Order
2 for providers to offer speech-to-speech (STS) users the option to have their voices muted
during an STS call.3 Specifically, AT&T claims that it can meet this obligation for incoming calls to an
STS user who has not pre-selected muting in his or her profile, by “mut[ing] the user’s voice only if the
STS user drops off the call and the CA adds the user back to the call.”4 AT&T seeks clarification that this
process complies with 47 C.F.R. § 64.604(a)(1)(viii).
In the alternative, AT&T seeks a twelve-month expedited waiver of the STS muting rule for calls
where the STS user has not pre-selected muting in his or her profile. AT&T maintains that this will allow
it to continue offering STS users the call-back option while it modifies its platform to add a “hold”
function during STS calls, to allow the CA to mute an STS user’s voice at any time during a call without
requiring a call-back.5
Pursuant to section 1.429 of the Commission’s rules, 47 C.F.R. § 1.429, we invite interested
parties to file comments on the AT&T Petition and to file reply comments on or before the dates specified
above. All filings must reference

CG Docket Nos. 08-15 & 03-123

. Comments may be filed using the
Commission’s Electronic Comment Filing System (ECFS) or by filing paper copies. See Electronic

1 AT&T Services, Inc., Request for Clarification, or, in the Alternative, Petition for Expedited Waiver, CG Docket
Nos. 08-15 and 03-123 (filed September 26, 2013) (AT&T Petition).
2 Speech-to-Speech and Internet Protocol (IP) Speech-to-Speech Telecommunications Relay Services;
Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech
, CG Docket Nos. 08-15 and 03-123, Report and Order and Further Notice of Proposed Rulemaking, 28
FCC Rcd 10702 (2013) (2103 STS Order).
3 AT&T Petition at 1. The muting obligation is contained at 47 C.F.R. § 64.604(a)(1)(viii).
4 Id. at 1-2.
5 Id. at 5-7.

Filing of Documents in Rulemaking Proceedings. Comments may be filed electronically using the
Internet by accessing the ECFS: Filers should follow the instructions
provided on the website for submitting comments. In completing the transmittal screen, commenters
should include their full name, U.S. Postal Service mailing address, and

CG Docket Nos. 08-15 & 03-

Parties who choose to file by paper must file an original and one copy of each filing. If more than
one docket or rulemaking number appears in the caption of this proceeding, filers must submit one
additional copy for each additional docket or rulemaking number. Filings can be sent by hand or
messenger delivery, by commercial overnight courier, or by first-class or overnight U.S. Postal Service
mail. All filings must be addressed to the Commission’s Secretary, Office of the Secretary, Federal
Communications Commission. All hand-delivered or messenger-delivered paper filings for the
Commission’s Secretary must be delivered to FCC Headquarters at 445 12th St., SW, Room TW-A325,
Washington, DC 20554. The filing hours are 8:00 a.m. to 7:00 p.m. All hand deliveries must be held
together with rubber bands or fasteners. Any envelopes must be disposed of before entering the building.
Commercial overnight mail (other than U.S. Postal Service Express Mail and Priority Mail) must be sent
to 9300 East Hampton Drive, Capitol Heights, MD 20743. U.S. Postal Service first-class, Express, and
Priority mail must be addressed to 445 12th Street, SW, Washington DC 20554.
A copy of this Notice, the AT&T Petition and any subsequently filed documents in this matter
will be available during regular business hours at the FCC Reference Center, Portals II, 445 12th Street,
SW, Room CY-A257, Washington, D.C. 20554, (202) 418-0270. This Notice, the AT&T Petition and
any subsequently filed documents in this matter may also be purchased from the Commission’s
duplicating contractor at its website,, or call 1-800-378-3160. A copy of the
submission may also be found by searching on ECFS (insert

CG Docket Nos. 08-15 & 03-123

into the
Proceeding block).
People with Disabilities: To request materials in accessible formats for people with disabilities
(Braille, large print, electronic files, audio format), send an e-mail to or call the
Consumer and Governmental Affairs Bureau at (202) 418-0530 (voice), (202) 418-0432 (TTY). This
document can also be downloaded in Word and Portable Document Format (PDF) at:
For further information, please contact Caitlin Vogus, Consumer and Governmental Affairs
Bureau, Disability Rights Office, at (202) 418-1264 or e-mail at

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