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Proposed Changes to Funding Year 2014 E-rate Eligible Services List

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Released: July 3, 2013

PUBLIC NOTICE

Federal Communications Commission

News Media Information 202 / 418-0500

445 12th St., S.W.

Internet: http://www.fcc.gov

Washington, D.C. 20554

TTY: 1-888-835-5322

DA 13-1513

Released: July 3, 2013

WIRELINE COMPETITION BUREAU SEEKS COMMENT ON DRAFT ELIGIBLE SERVICES

LIST FOR SCHOOLS AND LIBRARIES UNIVERSAL SERVICE PROGRAM

CC Docket No. 02-6; GN Docket No. 09-51

Comment Date: August 2, 2013
Reply Comment Date: August 19, 2013

The Wireline Competition Bureau (Bureau) seeks comment on a draft eligible services list (ESL)
for the schools and libraries universal service support mechanism (also known as the E-rate program) for
funding year 2014.1 We propose and seek comment on the following possible clarifications and changes
to the ESL for funding year 2014:
Last year, the Bureau reorganized the priority one section of the ESL to consolidate the
list of telecommunications services, telecommunications, and Internet access into a single
priority one category, and allowed applicants to select any priority one service in the
priority one category on their FCC Forms 470.2 We invite commenters to suggest other
changes we could make to the organization of the ESL to make it a more useful tool
during the application process (i.e., when applicants use the ESL to fill out the FCC Form
470 and FCC Form 471 to seek bids for services and request E-rate discounts on those
services).

1 See 47 C.F.R. 54.502 (detailing the procedures for seeking comment on a draft ESL for the E-rate program for
the upcoming funding year). The E-rate program was established pursuant to section 254 of the Communications
Act of 1934, as amended. 47 U.S.C. 254. See infra Appendix (Draft 2014 ESL (in both "clean" and redline
form)).
2 Schools and Libraries Universal Service Support Mechanism, A National Broadband Plan for Our Future, CC
Docket No. 02-6, GN Docket No. 09-51, Report and Order, 27 FCC Rcd 11348, 11350-51, paras. 5-6 (Wireline
Comp. Bur. 2012); Wireline Competition Bureau Seeks Comment on Draft Eligible Services List for Schools and
Libraries Universal Service Program
, CC Docket No. 02-6, GN Docket No. 09-51, Public Notice, 27 FCC Rcd
7405 (Wireline Comp. Bur. 2012) (2013 ESL Public Notice).

In the Schools and Libraries 6th Report and Order, the Commission determined that
leased dark fiber would be eligible for E-rate support.3 We propose to modify the
language in the "Fiber or Dark Fiber" entry of the ESL to provide more detail on the
differences between the eligible components of a lit fiber service versus a dark fiber
service, as derived from the Schools and Libraries 6th Report and Order and the 6th
Report and Order Guidance Public Notice
.4 For example, special construction charges
for leased dark fiber are eligible up to the eligible entity's property line only, but
maintenance for a leased dark fiber service is eligible up to and beyond the entity's
property line. We seek comment on the clarifying language that we have included in the
Draft 2014 ESL that we are releasing with this public notice.5
In the Schools and Libraries 6th Report and Order, the Commission also determined that
interactive communication features, such as blogging or e-mailing, over a school or
library's hosted website or discussion boards should be eligible for E-rate funds as part of
a web hosting package.6 Because such features must be offered as part of a web hosting
service, they are not considered eligible for E-rate support as standalone services.
Therefore, we propose to clarify that eligible features available through a hosted web site
are not eligible for E-rate support as stand-alone offerings. In addition, we propose to
clarify that applicants may seek E-rate support for web hosting services purchased from a
single provider, but may not seek E-rate support for services purchased from multiple
web hosting providers. We seek comment on these proposed clarifications.7
We seek comment on whether the current definition and description of eligible and
ineligible web hosting services may be interpreted differently among vendors, and if
differing interpretations could inadvertently promote competitive disadvantages. We
seek suggestions on clarifications that could level the competitive playing field and
eliminate potential confusion.8

3 See Schools and Libraries Universal Service Support Mechanism; A National Broadband Plan for Our Future, CC
Docket No. 02-6, GN Docket No. 09-51, Sixth Report and Order, 25 FCC Rcd 18762, 18766-73, paras. 9-19 (2010)
(Schools and Libraries 6th Report and Order). The Bureau subsequently provided additional guidance on, among
other things, E-rate support for dark fiber. See Wireline Competition Bureau Provides Guidance Following Schools
and Libraries Universal Service Support Program Sixth Report and Order,
CC Docket No. 02-6, GN Docket No.
09-51, Public Notice, 25 FCC Rcd 17332, 17334-37 (Wireline Comp. Bur. 2010) (6th Report and Order Guidance
Public Notice
).
4 Id.
5 See Draft 2014 ESL at 3, 7.
6 Schools and Libraries 6th Report and Order, 25 FCC Rcd at 18806-07, para. 101.
7 See Draft 2014 ESL at 9.
8 For example, in 2012, Edline, LLC suggested a clarification to indicate that applicant-created content for an
educational purpose can include forms and templates that schools create and post on their websites for data input
and retrieval. See Comments of Edline, LLC to 2013 ESL Public Notice, CC Docket No. 02-6, GN Docket No. 09-
51 (dated Aug. 6, 2012). Edline claimed that the ESL statement that ineligible web hosting includes "any features or
software involving data input or retrieval other than the provision of applicant-created content for an educational
purpose" requires further explanation and clarification from the Bureau. Id.
2

We intend to clarify the definition of "Internet Access" in the ESL Glossary to match the
definition used in the Special Regulatory Requirements section of the ESL.9 Specifically,
section 54.502(a) of the Commission's rules, which lists the categories of eligible
services for the E-rate program, states that "Internet access" is defined in section 54.5 of
the Commission's rules.10 Therefore, we will clarify the Glossary definition of "Internet
Access" to include the correct rules-based reference to Internet access.
We intend to make minor corrections where needed throughout the ESL. For example,
we made non-substantive corrections to the language in the introduction to the ESL, and
in the Glossary added the definition of "Shared Telephone Service" which had been
inadvertently deleted from the ESL. We also deleted the eligibility explanation
concerning cost allocation for file servers, because this information is generally
subsumed into the main explanation for cost allocation.11
Finally, we will ensure that hyperlinks of terms lead readers to the definitions of those
terms in the Glossary of the ESL.12 For example, the hyperlink for voice mail leads
readers back to the entry for voice mail in priority one rather than the definition of that
term in the Glossary. We will fix these minor errors in the final version of the funding
year 2014 ESL.
Pursuant to sections 1.415 and 1.419 of the Commission's rules,13 interested parties may file
comments on or before

August 2, 2013

and reply comments on or before

August 19, 2013

. All
comments are to reference

CC Docket No. 02-6

and

GN Docket No. 09-51

, and may be filed by paper or
by using the Commission's Electronic Comment Filing System (ECFS).14
Electronic Filers: Comments may be filed electronically using the Internet by accessing
the ECFS: http://fjallfoss.fcc.gov/ecfs2/.

9 47 C.F.R. 54.5. The current ESL refers to the section 54.5 description of Internet access in the entry for Special
Regulatory Requirements in the Special Eligibility Conditions section, but the ESL Glossary definition of "Internet
access" lacks this reference.
10 Section 54.5 states that "Internet access" includes the following elements: 1) The transmission of information as
common carriage; (2) The transmission of information as part of a gateway to an information service, when that
transmission does not involve the generation or alteration of the content of information, but may include data
transmission, address translation, protocol conversion, billing management, introductory information content, and
navigational systems that enable users to access information services, and that do not affect the presentation of such
information to users; and (3) Electronic mail services (e-mail). 47 C.F.R. 54.5.
11 There is additional information regarding cost allocation in the Commission's rules and orders and on USAC's
webpage. See, e.g., 47 C.F.R. 54.504(e); USAC, Cost Allocations for Services, avaiolable at
http://www.usac.org/sl/applicants/beforeyoubegin/eligible-services/cost-allocations.aspx (last visited Jun. 27, 2013).
12 We will also add missing Glossary entries where necessary.
13 47 C.F.R. 1.415, 1.419.
14 See Electronic Filing of Documents in Rulemaking Proceedings, 63 FR 24121 (1998).
3

Paper Filers: Parties who choose to file by paper must file an original and one copy of
each filing. Because more than one docket number appears in the caption of this
proceeding, filers must submit two additional copies for the additional docket number.
Filings can be sent by hand or messenger delivery, by commercial overnight courier, or by first-
class or overnight U.S. Postal Service mail. All filings must be addressed to the Commission's
Secretary, Office of the Secretary, Federal Communications Commission.
All hand-delivered or messenger-delivered paper filings for the Commission's Secretary
must be delivered to FCC Headquarters at 445 12th St., SW, Room TW-A325,
Washington, DC 20554. The filing hours are 8:00 a.m. to 7:00 p.m. All hand deliveries
must be held together with rubber bands or fasteners. Any envelopes and boxes must be
disposed of before entering the building.
Commercial overnight mail (other than U.S. Postal Service Express Mail and Priority
Mail) must be sent to 9300 East Hampton Drive, Capitol Heights, MD 20743.
U.S. Postal Service first-class, Express, and Priority mail must be addressed to 445 12th
Street, SW, Washington DC 20554.
In addition, we request that one copy of each pleading be sent to each of the following:
(1) Charles Eberle, Telecommunications Access Policy Division, Wireline Competition Bureau, 445 12th
Street, SW, Room 5-B530, Washington, DC 20554; e-mail: Charles.Eberle@fcc.gov;
(2) Cara Voth, Telecommunications Access Policy Division, Wireline Competition Bureau, 445 12th
Street, SW, Room 6-A365, Washington, DC 20554; e-mail: Cara.Voth@fcc.gov;
(3) Charles Tyler, Telecommunications Access Policy Division, Wireline Competition Bureau, 445 12th
Street, SW, Room 5-B521, Washington, DC 20554; e-mail: Charles.Tyler@fcc.gov.
People with Disabilities. To request materials in accessible formats for people with disabilities (braille,
large print, electronic files, audio format), send an e-mail to fcc504@fcc.gov or call the Consumer &
Governmental Affairs Bureau at 202-418-0530 (voice), 202-418-0432 (TTY).
Availability of Documents. Comments, reply comments, and ex parte submissions will be publically
available online via ECFS.15 These documents will also be available for public inspection during regular
business hours in the FCC Reference Information Center, which is located in Room CY-A257 at FCC
Headquarters, 445 12th Street, SW, Washington, DC 20554. The Reference Information Center is open to
the public Monday through Thursday from 8:00 a.m. to 4:30 p.m., and Friday from 8:00 a.m. to 11:30
a.m.
The proceeding this Notice initiates shall be treated as a "permit-but-disclose" proceeding in
accordance with the Commission's ex parte rules.16 Persons making ex parte presentations must file a

15 Documents will generally be available electronically in ASCII, Microsoft Word, and/or Adobe Acrobat.
16 47 C.F.R. 1.1200 et seq.
4

copy of any written presentation or a memorandum summarizing any oral presentation within two
business days after the presentation (unless a different deadline applicable to the Sunshine period applies).
Persons making oral ex parte presentations are reminded that memoranda summarizing the presentation
must (1) list all persons attending or otherwise participating in the meeting at which the ex parte
presentation was made, and (2) summarize all data presented and arguments made during the
presentation. If the presentation consisted in whole or in part of the presentation of data or arguments
already reflected in the presenter's written comments, memoranda or other filings in the proceeding, the
presenter may provide citations to such data or arguments in his or her prior comments, memoranda, or
other filings (specifying the relevant page and/or paragraph numbers where such data or arguments can be
found) in lieu of summarizing them in the memorandum. Documents shown or given to Commission
staff during ex parte meetings are deemed to be written ex parte presentations and must be filed
consistent with rule 1.1206(b). In proceedings governed by rule 1.49(f) or for which the Commission has
made available a method of electronic filing, written ex parte presentations and memoranda summarizing
oral ex parte presentations, and all attachments thereto, must be filed through the electronic comment
filing system available for that proceeding, and must be filed in their native format (e.g., .doc, .xml, .ppt,
searchable .pdf). Participants in this proceeding should familiarize themselves with the Commission's ex
parte
rules.
For further information, please contact Cara Voth or Charles Eberle, Telecommunications Access Policy
Division, Wireline Competition Bureau at (202) 418-7400 or TTY (202) 418-0484.
- FCC -

5

APPENDIX

SchoolsandLibraries
UniversalServiceSupport
Mechanism

DraftEligible ServicesList

CC Docket No. 02-6; GN Docket No. 09-51

Released: Month x, 2013


The Federal Communications Commission's (FCC's) rules provide that all services that are eligible for
to receive discounts under the Schools and Libraries Universal Service Support Mechanism (otherwise
known as the E-rate program or "E-rate") are listed in this Eligible Services List (ESL). The E-rate
program is administered by the Universal Service Administrative Company (USAC).

Background:

The E-rate program provides eligible schools and libraries discounts for eligible services and
products. Consistent with prior years, in each category the ESL first lists the services and
products that are eligible for funding, and then lists the services and products that are not
eligible for funding. E-rate funds are allocated according to rules of priority. Requests for
telecommunications services, telecommunications, and Internet access services have first
priority for funding; the ESL lists these services in the "Priority One" section. Requests for
support for internal connections and basic maintenance of internal connections are eligible
for the funding that remains after priority one requests are funded; the ESL lists these
services in the "Priority Two" section. There is also a Miscellaneous section, a Special
Eligibility Conditions section, and a Glossary, providing additional information and definitions
for many of the terms used herein.
Note on FCC Form 471. For Block 5 of the FCC Form 471, for Priority One services,
applicants must indicate the services they select as a Priority One Telecommunications
Service or Priority One Internet Access. If an applicant selects Telecommunications
Services, the service must be provided by a "telecommunications carrier" (see "Special
Regulatory Requirements" in the Special Eligibility Conditions section below). After an
applicant has complied with E-rate competitive bidding requirements and selected its
vendors, it may consult with each vendor for assistance with Block 5 of the FCC Form 471 to
accurately describe the service the vendor will be providing.
Administrative Convenience. Some service offerings provide a combination of both Internet
access and telecommunications services, which are Priority One services. For example, a
service provider may offer local phone service, long distance service, and Internet access
for one price. For administrative convenience, applicants may request combined offerings
of service in the Internet access category of service on the FCC Form 471, or, if the service
will be provided by a telecommunications carrier, applicants may request such combined
offerings in the telecommunications services category of service on the FCC Form 471.
Alternatively, applicants may request funding as two separate requests, allocating the price
of the offering appropriately between the telecommunications services and Internet access
categories.
CIPA Reminder. Applicants that request funding for Internet access service in the
telecommunications services category are still required to comply with the Children's
Internet Protection Act (CIPA).
Additional information about eligibility requirements is available at USAC's website at
http://www.usac.org/sl/, the reference area of the USAC website at
http://www.usac.org/sl/tools/reference-area.aspx, and in Schools and Libraries News-briefs
available at http://www.usac.org/sl/tools/news-briefs/Default.aspx. These documents are
not incorporated by reference into the Eligible Services List. This ESL, dated

XXXXXXXX
XX, 2013

may represent a change from prior funding years and applies to funding requests
for Funding Year 2014.
Draft - Schools and Libraries Eligible Services List for Funding Year 2014 Page 2

Priority One

This section lists the Priority One telecommunications services, telecommunications,
and Internet access services for which E-rate applicants may seek discounts.
Support is also available for maintenance and technical support appropriate to
maintain reliable operation when provided as a component of these services. Please
see the Miscellaneous section of this document for additional entries applicable to
these services, such as charges for installation and configuration.

Function

Description

Digital
Digital transmission services provide transmission from an eligible
Transmission
school or library facility to other locations beyond the school or
Services
library. Such services generally refer to data links that connect
multiple points using any available technology. An eligible digital
transmission service may be used to connect an eligible location
to the Internet or Internet2. Digital transmission services used to
link local networks are commonly called "wide area networks"
(WANs).
Eligible digital transmission technologies include, but are not
limited to:

Asynchronous Transfer Mode (ATM)

Broadband over Power Lines (BPL)

Digital Subscriber Line (DSL)

DS-1, DS-3

Ethernet

Fiber

Frame Relay

Integrated Services Digital Network (ISDN, BRI, PRI)

OC-1, OC-3, OC-12, OC-n

Satellite service

Switched Multimegabit Data Service (SMDS)

T-1, T-3, Fractional T-1

Wireless
Components required as an integral part of a digital transmission
service are eligible for discount, such as:

costs of a permanent virtual circuit (PVC)

costs of trunk lines

reasonable installation costs
-The telecommunications component of:

a distance learning capability

video, or

interactive television, is eligible for discount.
In addition, the telecommunications component of voice or video
Draft - Schools and Libraries Eligible Services List for Funding Year 2014 Page 3
Priority One

conferencing services that provide a means for multiple users to
participate in group discussions may be eligible if the services are
limited only to eligible educational or library purposes.
E-mail Service
E-mail service is eligible. E-mail service may be included in the
cost of Internet access (listed above) or may be provided at a
separate cost, either as a fixed charge and/or on a per-user or
other basis.
Some e-mail services may include substantial ineligible features,
such as collaboration tools, and services to ineligible users.
Funding is limited strictly to the eligible portion of an electronic
mail service (i.e., the part of the service that provides for the
transmission of text messages and other information). E-mail
archiving is not eligible for discount.
Fiber or Dark Fiber Lit or dark fiber, provided by any entity, including a non-
telecommunications carrier, is eligible. Dark fiber is eligible as
long as applicants light the fiber immediately.
Lit fiber - For leased lit fiber, monthly charges, special
construction and maintenance charges are eligible. When lit fiber
is leased as a Priority One service, the modulating electronics can
be included as a part of that eligible service.
Dark fiber- From the eligible entity up to the property line,
maintenance costs of leased dark fiber and special construction
costs to connect the fiber are eligible. Beyond the eligible entity's
property line, monthly charges are eligible and maintenance
provided as a component of leased dark fiber to maintain reliable
operation is eligible. If other customers are served by the leased
dark fiber, the costs of maintenance should be shared among all
recipients. Re-routing of fiber is considered construction not
maintenance. An Indefeasible Rights of Use (IRUs) purchase
arrangement will be considered a lease of dark fiber for E-rate
program purposes. If the IRU contains significant upfront
charges, the charges may need to be amortized.
USAC's Wide Area Network Fact Sheet provides further details
about amortization requirements when non-recurring charges
vastly exceed monthly recurring charges.
Funding requests for fiber must be submitted in the Internet
Access category of service if the service will not be provided by a
telecommunications carrier.
Interconnected
Costs to subscribe to interconnected Voice Over Internet Protocol
Voice Over
(VoIP) are generally eligible for E-rate discounts.
Internet Protocol
Internet Access
Support in this funding category is generally only available for
basic conduit access to the Internet but is not available for
content, equipment purchased by applicants, and services beyond
basic conduit access to the Internet. Basic conduit access to the
Draft - Schools and Libraries Eligible Services List for Funding Year 2014 Page 4
Priority One

Internet may be used for access to Internet-based distance
learning and video conferencing services. Basic conduit access
technologies include but are not limited to:

Broadband over Power Lines (BPL)-enabled Internet access
service

Cable Modem

Digital Subscriber Line (DSL)

Fiber/Dark Fiber

Satellite service

Telephone dial-up

T-1 lines

Wireless (For more details see the entry for "Wireless
Internet access")
Eligible Internet access may include features typically provided for
when provided as a standard component of a vendor's Internet
access service. Such features may include:
Domain Name Service, Dynamic Host Configuration, and basic
firewall protection against unauthorized use and access. Firewall
protection may not be provided by a vendor other than the
Internet access provider and may not be priced out separately.
A Wide Area Network can be eligible for funding as a part of
Internet access if the service is limited to basic conduit access to
the Internet.
Paging
Paging services are eligible when integral, immediate, and
proximate to the education of students.
Telephone Service
Costs to subscribe to a telephone service are generally eligible for
discount, including the costs for the following telephone services:

800 service, e.g., a toll-free telephone number for students
to contact school regarding questions about homework

Centrex

Local phone service

Long distance telephone service

POTS ("Plain Old Telephone Service")

Radio loop

Satellite

Wireless telephone services, e.g., cellular service and
Personal Communications Services (PCS)
o
See the Internet Access category for the eligibility
of Wireless Internet access/e-mail plans for portable
electronics
Shared telephone service (only that portion of the shared
service relating to the eligible use and location may receive
discounts)
Various payment options may be used with these eligible services,
and phone bills may include billing terms, such as, flat rate, local
measured service, and message rate service. Phone calling cards
may also be eligible, if they are used for an educational purpose.
Draft - Schools and Libraries Eligible Services List for Funding Year 2014 Page 5
Priority One

Service to an eligible location for educational or library purposes
can provide voice communication, fax connections, modem
connections, 911 or alarm connections.
Telephone Service
Telephone features indicated in this section are eligible for
Components
discount if they are a component part of a telephone service.
Generally, this requirement means that these charges will appear
on the same bill as the telephone service itself.

900\976 Call blocking

Text messaging

Custom calling services

Direct Inward Dialing (DID)

Directory assistance charges
An inside wire maintenance plan is eligible as a component part of
a telephone service only if charges are minimal.
Voice Mail Service
A voice mail service is eligible.
Voice mail components may be requested in the Internal
Connections category of service, but funding is not available for
end user equipment, such as answering machines.
Web Hosting
A web hosting service that provides a means for a school or
library to maintain a website on the Internet is eligible. This will
include storage, access, and website administration tools for the
creation and maintenance of the website. In addition, web
hosting may include password-protected pages, interactive
communication features such as blogging and webmail, and other
features that facilitate real-time interactive communication, such
as instant messaging and chat.
Note: Domain name registration is also eligible if it is necessary
for the creation of a school or library website.
Wireless Internet
A wireless Internet access service is eligible under the same
Access
provisions as wired access to the Internet.
A wireless Internet access service designed for portable electronic
devices is eligible if used for educational purposes. Off-campus
use must be removed by cost allocation. Applications (including
GPS) for wireless devices are not eligible for discount.
Service/Data charges dedicated solely to the provision of these
applications are not eligible and require cost allocation.
Mobile hotspot service designed for portable electronics is eligible
if used for educational purposes. Off-campus use must be
removed by cost-allocation. Hardware costs of the mobile hotspot
embedded in or connected to the end-user device are not eligible.
Draft - Schools and Libraries Eligible Services List for Funding Year 2014 Page 6
Priority One

NOT Eligible for E-
The following charges are

NOT ELIGIBLE

for E-rate support:
rate Funding as a
Priority One
service
-End User Equipment. Support is not available for end-user
equipment.
-Ineligible Fiber Costs. Special construction charges to build out
dark fiber connections from an applicant's facilities to an off-
premises fiber network are NOT eligible. Special construction
charges include design and engineering costs, project
management costs, digging trenches and laying fiber. Lit and
dark fiber connections between two buildings that share a campus
and do not cross a public right-of-way are Priority Two internal
connections.
-Modulating Equipment. The purchase and ownership of
modulating electronics associated with lighting dark fiber is NOT
eligible as Priority One telecommunications but if it is on premises,
it may be eligible under the Priority Two internal connections
category if it meets the definition of internal connections.
Modulating electronics on applicant-leased dark fiber that is
leaving the school premises is NOT eligible.
-Dark Fiber Warehousing. Applicants are also not permitted to
use E-rate discounts to acquire unneeded capacity or warehouse
dark fiber for future use.
-The non-telecommunications components of a distance learning
service, video service, or interactive television service, such as a
scheduling service or services for creation, maintenance, and
storage of content are not eligible.
-Services that provide voice, video, or data connectivity
exclusively within school or library grounds are not eligible for
Priority One funding but may be eligible as Internal Connections
- Services to ineligible locations are not eligible.
- Applications (including GPS) for wireless devices are not eligible
for discount. Charges for services used solely for the provision of
these applications are not eligible.
-Ineligible charges related to telephone service.

End-user equipment

900\976 service

Broadcast "Blast" Messaging

Direct Broadcast and other services that provide broadcast
content or cable television

Directory advertising

Extra costs for directory listings

Payphone

Reverse directory assistance

Charges for creation, configuration, or maintenance of
Draft - Schools and Libraries Eligible Services List for Funding Year 2014 Page 7
Priority One

content

Services that are not related
to voice services, such as monitoring services for 911, or
an alarm telephone line

Telephone services that connect to a residential facility
or home, except as allowed by the FCC in FCC 10-175
for the residential areas of residential schools that
serve unique populations
-Ineligible charges related to Internet access.

Internet access that provides features or content that go
beyond basic conduit access to the Internet including
specialized services such as Virtual Private Network
services

Charges for creation, configuration, or maintenance of
content

Internet content or charges for the creation or display of
information. Applicants may accept an Internet Access
service with minimal content included if the content meets
the limitations for Ancillary Use. (See Special Eligibility
Conditions below for further information on Ancillary Use.)

Online backup solutions

Costs attributable to the creation or modification of
information, or design such as a web site creation fee or
content maintenance fees.

Charges to access Internet content or limited-access
information

Charges for distance learning or video conferencing
utilities, such as web meetings or online collaboration
solutions, even if provided via the Internet

Software, services, or systems used to create or edit
Internet content

Internet2 membership fees or dues

Training regarding the use of the Internet

Costs for training provided via the Internet

Electronic library/on-line public access and associated
software
Separate pricing for the following components when not included
in the standard configuration of an Internet access service are
also

NOT ELIGIBLE

:

Caching

Content filtering

Web Casting
-Ineligible charges related to web hosting

Interactive communication web hosting features such as
Draft - Schools and Libraries Eligible Services List for Funding Year 2014 Page 8
Priority One

blogging and web mail are not considered eligible for E-
rate support as standalone services. To be considered for
eligibility, such features must be part of the web hosting
service that is hosting the school or library's web site.

Applicants may seek web hosting services from a single
provider and may not request funding for multiple web
hosting providers.

Costs attributable to the creation or modification of
information, or design such as a web site creation fee or
content maintenance fees.

Content supplied as part of a web hosting service created
by third-party vendors or the web hosting service provider
itself and any features or software involving data input or
retrieval other than the provision of applicant-created
content for an educational purpose (e.g., teacher web
pages or blogs).
The parts of a web hosting service including, but not
limited to, any portion of tools, capabilities or integration
with other systems such as: Student Information Systems
(SIS); databases; student attendance or grades or grade
management; course scheduling; tests or testing systems;
on-line/interactive education systems; and
learning/education management systems. (An eligible web
hosting service will also not include support for the
applications necessary to run online classes or collaborative
meetings).
Draft - Schools and Libraries Eligible Services List for Funding Year 2014 Page 9
Priority One

Priority Two: Internal Connections

Eligibility Requirements for All Internal Connections:

Internal Connections are components located at the applicant site that are
necessary to transport information to classrooms, publicly accessible rooms of
a library, and to eligible administrative areas or buildings. Internal
Connections include connections within, between or among instructional
buildings that comprise a school campus or library branch, but do not include
services that extend beyond the school campus or library branch.
Components at the applicant site are eligible only if they are an essential
element in the transmission of information within the school or library. The
components must be necessary to transport information to the individual
classrooms or public areas of a library.
Internal Connections do not include services that extend across a public right-
of-way beyond the school or library facility.
Funding for Internal Connections is subject to the provisions of the "Two-in-
Five Rule."

Function

Description

Cabling/
Cabling, connectors, and related components used for eligible
Connectors
voice, video, and data transmission within an eligible location
are eligible for discount. Eligible components include:

Cable (e.g., copper, fiber, coax, twisted pair)

Connectors

Jacks, panels, faceplates and wire managers

Conduit and raceway

Other cabling components necessary to transport
information to the individual classrooms or public
areas of a library.
Consumable components are eligible only when included as
part of the original installation of eligible components.
Eligibility limitations
If cabling or cabling components are used for both eligible
and ineligible purposes, the cost of the ineligible portion must
be cost allocated.
Circuit Cards/
Circuit cards and related components, such as memory
Components
modules/Random Access Memory (RAM), are eligible if they
are necessary for adequate performance of an eligible
component, for example, an eligible PBX, router, or server.
Draft - Schools and Libraries Eligible Services List for Funding Year 2014 Page 10
Internal Connections

Network interface cards that are separately priced or used in
eligible equipment are eligible.
Processors and a processor terminator card are eligible if used
in an eligible component.
Phone modems may be eligible if used with an eligible server
or other eligible device for providing remote dial-in network
access, if the remote access is limited to connections from
eligible locations.
Data
Components used to transport information from
Distribution
telecommunication or Internet access facilities to the
individual classrooms or public areas of a library are eligible.
Such components may include:

Access Points used in a LAN environment

Hubs

Multiplexers used as part of a LAN

Network Switches are eligible for discount when used
for an eligible purpose

Routers are eligible for a discount when used for an
eligible purpose

Wireless LAN Controllers
Voice/Video over IP components are eligible as Internal
Connections.
Components such as those indicated above are typically
configured into a local area network or wireless area network.
Some products may have modules or features that are not
eligible, (e.g., content filtering, network management, and
caching). If these ineligible components are available
separately, or the applicant specifically seeks the ineligible
functions, their cost must be subtracted from the amount
eligible for discount.
Data Protection
Data protection components are used to ensure the continued
operation of eligible equipment by protecting equipment and
computer files from environmental or security hazards. The
following components are eligible if used to provide basic and
reasonable measures for data protection:

Firewall

Proxy Server

Tape Backup when used as part of an eligible server

Virtual Private Network
Tape backup cartridge units are eligible when used as
part of an eligible server. A cartridge included with a
tape backup may be provided as an integral component of
the backup unit, if the cartridge is part of the standard
Draft - Schools and Libraries Eligible Services List for Funding Year 2014 Page 11
Internal Connections

product configuration and provided at no additional cost.
An Uninterruptible Power Supply (UPS)/Battery Backup that
protects eligible equipment is eligible as a data protection
component, but no funding will be provided for UPS systems
that can provide continued backup power for substantial
periods in excess of that necessary for basic power protection.
The following components used for the reliable operation of a
UPS are eligible:

UPS Interface Expander
Relay I/O Module
Interfaces,
Interfaces, gateways, and antennas represent miscellaneous
Gateways,
components that are eligible when used for an eligible
Antennas
purpose to transport information from telecommunications or
Internet access facilities to the individual classrooms or public
areas of a library.
The following components are generally eligible:

Bridge

Cable Modem (but not for receipt of cable TV service;
may also be leased as part of Internet access service)

Channel Service Unit/Data Service Unit (CSU) (may
also be leased as part of Priority One service)

Copper-to-Fiber

FRAD

Gateway

Interface/Edge Device

Network Interface Device

Media Converter

Terminal Adapter

Transceiver

Voice/Fax network module
Eligibility limitations for antennas
Antennas and related components, such as satellite dishes
used for eligible purposes, are eligible for discount if they are
priced separately on a contract or are sold separately.
Antennas embedded in ineligible equipment such as computer
workstations are not eligible.
While an antenna mast that supports eligible Internal
Connections is eligible, large antenna towers are not eligible
as Internal Connections.
Servers
Computers used as servers or similar centralized functions are
eligible if the use is necessary to transport information to the
individual classrooms or public areas of a library.
Draft - Schools and Libraries Eligible Services List for Funding Year 2014 Page 12
Internal Connections

A server may be eligible depending on how it is used. An
eligible server must serve as a conduit for information rather
than as a source for content. Servers typically provide
multiple functions. If servers are used for both eligible and
ineligible purposes, the cost of the ineligible portion must be
removed by cost allocation. The following servers are
eligible:

Dynamic Host Configuration Protocol (DHCP)

Domain Name Service (DNS)

E-mail

Firewall, or Proxy Server
The following servers are eligible only in certain cases:
Remote Access Components-- Eligible if steps are taken to
ensure that remote access is limited to connections from
eligible locations. Remote access cannot be provided to
homes or other non-school or non-library sites, other
than eligible school-based residences and dorms.
Terminal Server-- Eligible to the extent that the use meets
the other eligible server types indicated in this section,
but not eligible as a source for ineligible software
applications or other ineligible uses.
Web Server-- Eligible if used to display content to users of
the Internet, but not eligible as a source for software
applications, database functions, or storage of end-user
files.
One monitor per eligible server or other eligible component
requiring a visual display is eligible for discount. However,
special-purpose devices, such as large screen monitors, are
not eligible.
A KVM switch ("keyboard-video-mouse" switch) is eligible if
cost-effective in comparison to the individual components
necessary.
Software
Specific types of computer software are eligible for discount.
Operating system software, such as network operating
system software required to obtain operation of an eligible
component, is eligible, including functionality provided with
the core operating system at no cost. Additional software
products available separately that provide optional
operational features are not eligible for discount.
E-mail software that is a server-based, shared product is
eligible. If such a software product provides substantial
additional functionality that is not eligible, such as archiving,
database, workflow, or groupware features, only the e-mail
Draft - Schools and Libraries Eligible Services List for Funding Year 2014 Page 13
Internal Connections

portion of the product is eligible and the cost of the ineligible
portion must be cost allocated.
E-mail software or other eligible components that include
content filtering as an integral component part are eligible,
but a separately priced content filtering module or product is
not eligible.
Software for a server-based, shared voice mail system is
eligible.
Software for server based, VoIP user licenses are eligible.
Client Access Licenses for eligible software products are
eligible.
Virtualization software that is a server-based, shared product
is eligible if used for an eligible server function. If such a
software product is used for or provides substantial
functionality that is ineligible, such as archiving, applications,
network management, a cost allocation to remove the
ineligible functionalities is required.
Storage Devices
Storage devices provide electronic data storage on magnetic
or other media. Devices include hard disk drives, CD ROM
drives, DVD drives, and floppy disk drives.
Storage products may be used to store the operating system
of an eligible product, such as a network server used for an
eligible purpose. (See the entry for Servers for further
information.) In addition, storage products may be used for
eligible e-mail files but not for e-mail archiving.
An eligible server or other eligible component that provides a
storage product, such as a DVD drive, as an integral
component part, at no additional cost, is eligible.
Telephone
Centralized components that are an essential element in the
Components
transport of telephone services within a school or library are
eligible. This includes:

Private Branch Exchange (PBX)

Key System (KSU)

Voice Mail Components

Wireless

VoIP Telephony Equipment
In addition, the following features are also eligible:

Automatic Route Selection (ARS)

E911 Reader Board

Voice Compression Module

Voice Interface Card
Draft - Schools and Libraries Eligible Services List for Funding Year 2014 Page 14
Internal Connections

One switchboard/attendant console necessary for operation of
each eligible PBX or eligible Centrex telephone service is
eligible.
An intercom system that is an integral component of a PBX or
other eligible product that is included in the cost of the
eligible component is eligible.
Video
Centralized video necessary to transport information to the
Components
individual classrooms or public areas of a library are eligible.
This includes:

CODEC

Master Control Unit

Multipoint Control Unit

PVBX

Video Amplifier

Video Channel Modulator

Enhanced Multimedia Interface
Equipment that is used to control the programming,
distribution, and selection of video content may be eligible, if
used in the transport of information to individual classrooms
or public areas of a library. However, such components are
not eligible if used in end-user equipment and/or are operated
directly by end-users.
Other Eligible
Documentation in hard copy or electronic form is eligible for
Internal
discount if it is basic and is provided as part of the purchase
Connections
of eligible components.
Components
Racks are eligible only to the extent that the components they
contain are eligible. A surge protector provided as an integral
component of a rack or cabinet, without a separately
identifiable cost can be included in the cost of the rack or
cabinet, but a separately priced surge protector is not eligible.
System improvements and upgrades to eligible components
are eligible for discount. Memory upgrades, for example, to
eligible servers are eligible, but memory upgrades would not
be eligible in end-user workstations.
Please see the Miscellaneous section of this document for
additional entries applicable to Internal Connections, such as
charges for installation and configuration.
Draft - Schools and Libraries Eligible Services List for Funding Year 2014 Page 15
Internal Connections

NOT Eligible for
Products and services are only eligible as Internal
E-rate Funding
Connections if they are an essential element in the
as Internal
transmission of information within the school or library.
Connections
Components
The following components are

NOT ELIGIBLE:


Asbestos removal

Broadcast

Electrical system upgrades

Multimedia content, such as encyclopedias on CD
ROM, video information, etc., and also multimedia kits

Intercom and public address (PA) system

Spare parts

External speakers (except when provided at no cost as
an integral part of an eligible component)

Test Equipment

Consumable Kits which contain installation tools

Wiring and components providing electrical service or
for radio or television broadcast or cable services

Network interface cards that are embedded in
ineligible equipment (such as end-user equipment) or
included in the pricing for ineligible equipment

Phone modems that are provided in or with end-user
equipment, or used to provide dial-in access from
ineligible locations such as homes or other non-school
or non-library sites

Lightning Arrestor

Surge Protector

Power Distribution Units

Power Strips

Disaster Recovery

Environmental Monitoring

Components that are installed in standby mode,
redundant, not active and online, or otherwise not an
essential element in the transmission of information
within the school or library
Ineligible Servers:

Storage of application software, databases accessed
by end users, or end-user files other than e-mail files
End-user personal computers/workstations, even if the
device also provides server functionality

Caching server and print server. (However, caching
and print server features provided by the core network
operating system may be utilized if the principal
function of the server is for other purposes that are
eligible).

Laptop (presumed to not be eligible because a laptop
is typically used as an end user workstation).
Draft - Schools and Libraries Eligible Services List for Funding Year 2014 Page 16
Internal Connections

Ineligible Software:

All end-user software such as curriculum and
productivity software

Softphones for VoIP

Application Software other than server-based, shared
e-mail

Software used to develop new applications

Network management software

Operating system software for end-user computers

Security software/Utility software, such as anti-virus
and anti-spam software

Client Access Licenses for ineligible software products
Ineligible Storage:

Devices used to supplement storage requirements of
personal computers on a network. For example,
storage devices are not eligible if used to store the
following information: end-user files other than
eligible e-mail files; application software; other
ineligible software; archival information including
archived e-mail files; caching information

Storage devices in end-user components, such as end-
user computer workstations

Consumable storage, such as floppy disks, recordable
CD ROM media, and cartridge magnetic tape

Video Content Storage
Ineligible Data Protection Components:

Intrusion Detection/Intrusion Prevention

Online Backup Solutions

Tape backup cartridge units when part of a PC or
workstation

Cost of purchasing additional or separate tapes
Ineligible Interfaces, Gateways, Antennas:
Antennas and other components used for the receipt of over-
the-air radio and television broadcast signals or for radio
signals from cable television operators.
Ineligible Telephone Components:

Automatic Call Distribution System (ACD)

Call Accounting System

Call Sequencer

Homework Hotline

Station Message Detail Recording (SMDR)

An intercom or public address system
Draft - Schools and Libraries Eligible Services List for Funding Year 2014 Page 17
Internal Connections

Ineligible End-user Equipment:

Computer workstations including personal computers
and laptops

End-user telephone sets

Fax machine

Cameras

Microphones

Videotape recorders

Personal digital assistants, smartphones, and tablets

CD/DVD player

Pager

Printer

Two-way radio

End-user telephones and end-user voice mail
components such as answering machines are not
eligible. In addition, telephone components not
essential for the transport of telephone services within
the school or library are not eligible (unless included
as an integral component of a standard product
offering for an eligible product, at no additional cost).

Interactive White Boards
Ineligible Video Components:

End-user video equipment and equipment for the
creation of video content is not eligible for discount.
Examples include video monitors, televisions, video
cameras, and video recorders and playback devices.

Broadcast and cable television equipment used for the
display or distribution of broadcast and cable television
signals
See the Miscellaneous section of this document for
additional entries applicable to Internal Connections. For
example, finance charges and termination charges are not
eligible.
Draft - Schools and Libraries Eligible Services List for Funding Year 2014 Page 18
Internal Connections

Priority Two: Basic Maintenance of Internal Connections

Basic maintenance of internal connections (BMIC) ensures the necessary and
continued operation of eligible internal connection components at eligible locations.
Funding will be provided for the eligible portion of a technical support contract that
includes services that exceed BMIC, if the ineligible portion of the contract can be
cost allocated. Technical support contracts that cannot be cost allocated to remove
costs that are beyond BMIC, are ineligible in their entirety.
All requests in this category are for services to be delivered within the July 1 to June
30 Funding Year.
Although Internal Connections is subject to the provisions of the "Two-in-Five Rule,"
this rule does not apply to Basic Maintenance of Internal Connections ("BMIC").
Maintenance
Necessary basic maintenance services are defined as follows:
and Technical
"but for the maintenance at issue, the connection would not
Support of
function and serve its intended purpose with the degree of
Internal
reliability ordinarily provided in the marketplace to entities
Connections
receiving such services without E-rate discounts." 47 C.F.R.
54.502(a)(4)(ii). The following basic maintenance services are
eligible:

Repair and upkeep of eligible hardware

Wire and cable maintenance

Basic technical support

Configuration changes
Basic maintenance is eligible for discount only if it is a
component of a maintenance agreement or contract for eligible
components. The agreement or contract must specifically
identify the eligible components covered, including product
name, model number, and location. Reimbursements for BMIC
will be paid for the actual work performed under the agreement
or contract.
NOT Eligible
The following products and services are

NOT ELIGIBLE

:
for E-rate
Funding as

Unbundled Warranties, including prepaid retainers for
Basic
service that may not actually need to be performed.
Maintenance of

On-site technical support (i.e., contractor duty station at
Internal
the applicant site) when off-site technical support can
Connections
provide basic maintenance on an as-needed basis,
unless applicants present sufficient evidence
demonstrating that on-site technical support is more
cost-effective than utilizing off-site support.

Services such as network management and 24-hour
network monitoring.
Draft - Schools and Libraries Eligible Services List for Funding Year 2014 Page 19
Basic Maintenance of Internal Connections


Help desks that provide a comprehensive level of
support beyond basic maintenance of only eligible
components.
In addition, software Client Access Licenses are not eligible as
Basic Maintenance. However, Client Access Licenses for
eligible software products may be eligible in the Internal
Connections funding category.
Eligible basic maintenance does not include services to
maintain ineligible equipment, to enhance the utility of
equipment beyond the transport of information, or to provide
diagnostic services in excess of those necessary to maintain
the equipment's ability to transport information.
Draft - Schools and Libraries Eligible Services List for Funding Year 2014 Page 20
Basic Maintenance of Internal Connections

Miscellaneous

Additional miscellaneous services associated with Priority One and Priority Two
services are eligible for funding. When requesting these services on the FCC Form
471, applicants should list these miscellaneous services in the same category as the
product or service being installed or obtained--Telecommunications Services,
Internet Access, Internal Connections, or Basic Maintenance of Internal Connections.
The miscellaneous services and products in this section related to
Telecommunications should be requested in the Telecommunications Services or
Internet Access category, depending upon the nature of the service provider.

Product Type

Description

(Function)
Installation and
Installation, activation, and initial configuration of eligible
Configuration
components are eligible if they are part of a contract or bid
for those eligible components. Such eligible services may
include basic design and engineering costs and basic project
management costs, if these services are provided as an
integral component of the installation of the relevant
services.
In addition, on-site training is eligible as a part of installation
services but only if it is basic instruction on the use of eligible
equipment, directly associated with equipment installation,
and a part of the contract or agreement for the equipment.
Training must occur coincidently or within a reasonable time
after installation.
Miscellaneous
Fees and charges that are a necessary component of an
Fees and
eligible product or service are generally eligible, including:
Charges

Change fees

Freight assurance fees

Shipping charges
The following fees and charges are eligible only if a contract
with a vendor for eligible product or services specifically
provides for these costs:

Per diem

Travel time
A manufacturer's multi-year warranty for a period up to three
years and provided as an integral part of an eligible
component, without a separately identifiable cost, can be
included in the cost of the component.
Lease fees to rent or lease eligible components are eligible.
Draft - Schools and Libraries Eligible Services List for Funding Year 2014 Page 21
Miscellaneous

Taxes, surcharges, and other similar, reasonable charges
incurred in obtaining an eligible product or service are
eligible. This includes customer charges for universal service
fees, but does not include additional charges for universal
service administration.
A reasonable contingency fee is eligible only if it is a regular
business practice of the service provider. This fee will be
reimbursed only if the work is performed.
Other
In addition to items indicated in other sections of this Eligible
Miscellaneous
Services List, the following items are

NOT ELIGIBLE

for
Components that
discount:
are NOT Eligible

Interest or finance charges

Late payment fees

Performance bond

Termination charges
Any product or service that is duplicative of a service for
which funding has already been requested. Services that
provide necessary bandwidth requirements, such as multiple
T-1 lines, when appropriate for the population served and the
services to be received are not duplicative.
Failover products or services are not eligible. Any stand
alone products or services that are only utilized when the
primary fails are not eligible.
Broadcast television, cable television, Instructional Television
Fixed Service (ITFS), and satellite television are not eligible
for discount.
Creation of software programs or functions, such as through
computer programming is not eligible.
Ineligible Installation and Configuration:
Consulting services not directly tied to and coincident with
basic installation and configuration of eligible services are not
eligible. Services and components that are

NOT ELIGIBLE

include, but are not limited to the following:

Initial planning to determine the technology and/or
components to be deployed.

Network architecture design.

Development of technology plans.

Application assistance, program advice, and other
activities not tied directly to actual installation and
initial configuration of components.

Labor costs for school and library personnel.

Costs for contractor personnel to operate components.
Draft - Schools and Libraries Eligible Services List for Funding Year 2014 Page 22
Miscellaneous


Costs for network management software, services,
and equipment.

Test equipment and tools.

End-user training, such as training of teachers and
staff in the use of covered services in their programs
of instruction or for professional development.
Construction costs, other than incidental charges to
restore a facility to pre-installation conditions, and
except as described in the ESL entry for "Fiber or Dark
Fiber".
Draft - Schools and Libraries Eligible Services List for Funding Year 2014 Page 23
Miscellaneous

Special Eligibility Conditions

The following section lists additional requirements relating to eligible services and
products. The Universal Service Administrative Company also maintains documents
providing more details regarding the administration of the E-rate program on the
Schools and Libraries Division website, available at http://www.usac.org/sl/. These
documents are not included by reference in this Eligible Services List.
Ancillary Use
If a product or service includes ineligible functionality,
then, in general, the proportionate cost of this
functionality must be removed from funding requests
through a cost allocation process. However, in certain
limited cases, if any ineligible functionality is not
significant and strictly ancillary to the principle uses of the
product or service, the full product or service may be
eligible for discounts.
The following conditions are considered when evaluating
whether ineligible functionality is ancillary: (1) a price for
the ineligible component cannot be determined separately
and independently from the price of the eligible
components, and (2) the specific package remains the
most cost-effective means of receiving the eligible
services, without regard to the value of the ineligible
functionality. In addition, the applicant may not be
specifically seeking one or more of the ineligible
components.
Funding requests that include only a single price for
components that contain both eligible and ineligible
functionality, and fail to meet the requirements for
Ancillary Use, are fully ineligible. Therefore, applicants are
encouraged to utilize a cost allocation process to remove
ineligible functionality whenever feasible. For further
information, see Cost Allocation Guidelines for Products
and Services.
Cost Allocation
If a product or service contains both eligible and ineligible
features, an applicant may use cost allocation so that
partial funding can be provided. Any cost allocation must
be based on tangible information that provides a
reasonable and appropriate delineation between the
eligible and ineligible components. When no cost
allocation is provided for funding requests that require cost
allocation, USAC will contact the applicant to request such
cost allocation. See the USAC web document concerning
cost allocation for additional information:
http://www.usac.org/sl/applicants/beforeyoubegin/eligible
-services/cost-allocations.aspx
Draft - Schools and Libraries Eligible Services List for Funding Year 2014 Page 24
Special Eligibility Conditions

Eligible Users and
Educational purposes. E-rate support may be provided
Locations
only for eligible products or services that will be used
primarily for educational purposes. Activities that are
integral, immediate, and proximate to the education of
students or the provision of library services to patrons,
qualify as "educational purposes." There is a presumption
that activities on school or library property meet this
standard.
Residential schools that serve students with special
circumstances schools on Tribal lands; schools
designated to serve students with medical needs; schools
designed to serve students with physical, cognitive or
behavioral disabilities; and schools where 35 percent or
more of their students are eligible for the National School
Lunch Program (NSLP) are eligible for support. Some
services outside of a school or library location may also be
eligible for discount in certain cases, such as use by
teachers or other school staff while accompanying
students on a field trip or sporting event.
The term "school or library property" includes a district
office or similar facility, but does not include businesses or
organizations separate from a school or library
organization. For example, the facilities of a business that
has contracted with a school to provide bus service do not
constitute a location eligible for E-rate support.
Employees of a school or library with a normal duty station
at an eligible location are eligible users. Employees of a
non-school or non-library activity, even if located on
school or library property, such as a state government
office with responsibilities other than education or library
services (e.g., a division of motor vehicles), are not
eligible users.
Special Regulatory
Telecommunications Services: If the applicant seeks a
Requirements
telecommunications service, support will be available only
if the telecommunications service is provided by a
telecommunications carrier, that is, a company that offers
telecommunications services on a common carriage basis.
A telecommunications service is "the offering of
telecommunications for a fee directly to the public, or to
such classes of users as to be effectively available directly
to the public...." All telecommunications carriers must be
common carriers and are required by the FCC to file FCC
Form 499A (Telecommunications Reporting Worksheet).
Supported telecommunications services provided by
telecommunications carriers include all commercially
Draft - Schools and Libraries Eligible Services List for Funding Year 2014 Page 25
Special Eligibility Conditions

available telecommunications services.
Telecommunications: Supported telecommunications can
be provided in whole or in part via lit or dark fiber by any
entity, including non- telecommunications carriers.
Telecommunications is defined as "the transmission,
between or among points specified by the user, of
information of the user's choosing, without change in the
form or content of the information as sent and received."
Internet access. If the applicant seeks Internet access,
support will generally be available only for basic conduit
access to the Internet. "Internet access" is defined in
section 54.5 of the FCC's rules. Some Internet access
services may include features that are not themselves
eligible, such as specialized content, caching services,
and/or filtering services. In general, funding requests that
provide only a single price for a product or service that
contains both eligible and ineligible functionality are fully
ineligible. However, cost allocation may be used to
provide separate pricing for the eligible and ineligible
components.
Two-in-Five Rule
The "Two-in-Five Rule" allows each eligible entity to obtain
support for Internal Connections funding requests every
two out of five years. This limitation applies only to
Internal Connections and not to requests appropriately
categorized as Telecommunications Services, Internet
Access, or Basic Maintenance of Internal Connections.
Wide Area

WAN Restriction. WANs cannot be built or
Networks
purchased using E-rate support but WAN facilities may be
leased.

Lease of Wide Area Network Infrastructure.
Facilities that provide a Wide Area Network may be leased
by applicants as a Priority One service. Limitations apply
to the reimbursements that are available for initial
implementation costs (leased equipment and its
installation) of service provider infrastructure. The Wide
Area Network Fact Sheet has further details about
exclusive access limitations, amortization requirements,
and other eligibility conditions for lease of Wide Area
Network functionality.

WAN Versus LAN Components (On-Premise Priority
Draft - Schools and Libraries Eligible Services List for Funding Year 2014 Page 26
Special Eligibility Conditions

One Equipment). For data and other networks, the
distinction between Wide Area Network (WAN)
functionality and Local Area Network (LAN) functionality is
important. FCC rules establish a rebuttable presumption
that a connection does not constitute an Internal
Connection if it crosses a public right of way. In order to
determine what may be properly funded as Internal
Connections, a demarcation point between a Wide Area
Network service and the Local Area Network components
must be established. This approach is described more
fully in the web document On-premise Priority 1
Equipment located in the SLD Reference Area of the USAC
web site.
Draft - Schools and Libraries Eligible Services List for Funding Year 2014 Page 27
Special Eligibility Conditions

Glossary

800 Service
800 Service provides toll calling that is paid by
(Telephone Service)
the called party rather than the calling party.
The name comes from the original Area Code
used for all toll-free numbers. Current and
future "800 Service" area codes use the
convention 8NN, when N is a specific digit, for
example 888, 877, and 866.
900/976 Call Blocking
Call Blocking is a monthly or recurring
(Telephone Service
telephone company charge for the blocking of
Components)
calls, such as to 900 or 976 numbers. The
blocking prevents callers from completing calls
to 900 or 976 numbers.
900/976 Charges
"900" is an area code used to reach a wide
(NOT Eligible for Funding as
range of information providers. Examples of
Telecommunications
the information that may be provided via a 900
Services)
number are adult content programming,
weather reports, lottery results, or caller voting
for various topics such as television polls. 900
service calls are charged to the party
originating the call. Charges for accessing 900
calls are often included in the toll charges on
the local telephone bill. 976 service provides a
local, pay-per-call telephone service.
911/E911 Trunks/Lines
911 and E911 trunks or lines are dedicated
(Telephone Service)
telecommunications links specifically or
exclusively used for connection between a
school/library and a Public Safety Answering
Point (PSAP).
Access Point
An Access Point is a base station in a wireless
(Data Distribution)
LAN. Access points are typically stand-alone
devices that may plug into an Ethernet hub or
server or may provide a repeater function for
wireless networks.
Alarm Telephone Line
An alarm telephone line is a
(Telephone Service)
telecommunications line specifically dedicated
to a school or library burglar or fire alarm
system. It may be the equivalent of a POTS
line or a dedicated line between the school or
library and the alarm company.
Antennas
An antenna is a device for transmitting and/or
(Interfaces)
receiving radio frequency signals.
Application Software
Application software applies to software
(Not Eligible for E-rate
accessed directly by end users, such as word
Draft - Schools and Libraries Eligible Services List for Funding Year 2014 Page 28
Glossary

Funding as Internal
processors, spreadsheets, utility, anti-virus,
Connections Components)
and graphics programs.
Asbestos Removal
Some older buildings were constructed using
(Not Eligible for E-rate
products that contain asbestos, which has been
Funding as Internal
determined to be harmful to health.
Connections Components)
Renovations and installations in such buildings
require special treatment, such as, asbestos
removal.
Asynchronous Transfer Mode
ATM is a high-speed Digital Transmission
(ATM)
Service that can provide bandwidth of 622
(Digital Transmission
Megabits per second or higher.
Services)
Automatic Call Distribution
An Automatic Call Distribution (ACD) system,
System (ACD)
typically used with a PBX, provides a means of
(Telephone--Ineligible)
automatically distributing calls evenly on a next
available agent basis, so that productivity is
maintained and inbound calls are handled
efficiently. The system also allows the
monitoring of operation on a real-time basis.
Additionally, some systems compile historic
reports that may enable better utilization of
resources for handling incoming calls.
Automatic Route Selection
Automatic Route Selection (ARS) is a PBX and
(ARS)
Centrex service that allows for automatic
(Telephone Components)
selection of the most efficient and cost-
effective route. It may also be referred to as
"least cost routing". By using the ARS feature,
outgoing phone calls from PBX and Centrex
stations are routed to the most cost-efficient
service or facilities.
Bridge
A bridge is a data communications device that
(Interfaces)
connects two or more network segments, often
translating information from one type of
network protocol to another.
Broadband over Power Lines
Broadband over Power Lines (BPL) is a carrier
(BPL)
current system installed and operated on an
(Digital Transmission
electric utility service as an unintentional
Services)
radiator that sends radio frequency energy on
(Internet Access)
frequencies between 1.705 MHz and 80 MHz
over medium voltage lines or low voltage lines
to provide broadband communications. It is
also located on the supply side of the utility
service's points of interconnection with
customer premises.
Broadcast and Cable
Broadcast/cable equipment applies to
Television Equipment
equipment used in the transmission or receipt
(Video Components--
of broadcast TV, broadcast radio, broadcast
Ineligible)
satellite, or cable television service.
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Glossary

Broadcast "Blast" Messaging
Broadcast "Blast" Messaging is a service that
(NOT Eligible for Funding as
allows for a message to be created and
Telecommunications
delivered to a user defined group typically via
Services)
voice or text message.
Cable Modem
A cable modem is a modem designed for use
(Internet Access)
on a TV coaxial cable circuit and provides a
(Interfaces)
high-speed data path. It can provide high-
speed access to the Internet over a cable
television line.
Cabling
Cabling refers to the wires or groups of wires
(Cabling)
capable of carrying voice, video, or data
transmissions. Cabling provides electrical (or,
in the case of fiber optics, lightwave)
connectivity between points.
Caching
Caching is a method that stores recently
(Servers--Ineligible)
accessed information. Caching components,
(Storage Devices--Ineligible)
such as, caching servers, store information
locally so that the information is accessible
more quickly than if it must be transmitted
across a network from a distant server.
Caching Service
A caching service is a special high-speed
(Not Eligible for E-rate
storage mechanism at the border of a network
Funding as Internet Access
and the Internet that holds frequently accessed
Services)
Internet information, thereby reducing retrieval
times for information often requested from the
Internet.
Call Accounting System
A Call Accounting System records information
(Not Eligible for E-rate
about telephone calls. It can provide
Funding as Internal
comprehensive information about call costs by
Connection Components)
associating call records with users, phone
extensions, or profiles.
Such systems may include Station Message
Detail Recording (SMDR) or Call Detail
Recording (CDR), which are software/hardware
PBX components that provide the capability to
generate reports on call details such as call
duration, PBX station number, time and date,
dialed number, and cost of call.
Call Sequencer
An Automatic Call Sequencer is a component
(Not Eligible for E-rate
used with a PBX or Key system. The call
Funding as Internal
sequencer distributes incoming telephone calls
Connections Components)
among a select number of stations or
telephones. Some call sequencers are
designed to generate statistical reports on
number of calls and how calls were handled.
Cartridge Magnetic Tape
Cartridge magnetic tape is used in tape backup
(Not Eligible for E-rate
devices, and provides replaceable and archive
Draft - Schools and Libraries Eligible Services List for Funding Year 2014 Page 30
Glossary

Funding as Internal
storage capacity.
Connections Components)
CD/ DVD Player
A Compact Disc or Digital Video Disc (CD/DVD)
(Not Eligible for E-rate
Player is a device that plays or reproduces the
Funding as Internal
music, voice, and/or video from a CD or Digital
Connections Components)
Video Disc.
Cellular Service
Cellular Service uses radio transmissions to
(Telephone Service)
provide a wireless telephone service.
Centrex
Centrex is a business telephone service that
(Telephone Service)
consists of a wide variety of features, such as,
call forwarding and call transfer, provided by
central office software.
Change Fees
Change fees are charges imposed for the
(Miscellaneous Fees and
modification of an existing service.
Charges)
Channel Service Unit /Data
A CSU/DSU is a device that terminates a digital
Service Unit (CSU/DSU)
channel at a customer's premises. A CSU/DSU
(Interfaces)
often serves as a demarcation between a local
network and wide area network facilities.
Circuit Cards
Circuit cards provide microprocessors,
(Circuit Cards)
transistors, and other components on a circuit
board. Circuit cards often are designed to fit
into a slot of a larger component, such as a
telephone PBX, router, or computer.
Client Access Licenses
A Client Access License is a software licensing
(Software)
approach used by some vendors that provides
authorization to access a software product.
CODEC / Video Encoder
A CODEC (coder/decoder), also known as a
(Video Components)
video encoder, is a device comprising an
encoder and decoder in the same equipment.
The CODEC produces a coded output and
compresses and decompresses audio and video
signals.
Conduit and Raceway
Conduit and raceway are metal or plastic pipe
(Cabling)
or channels used to protect cable.
Conferencing Services
Conferencing Services provide a means for
(Other Eligible
multiple users to participate in group
Telecommunications)
discussions via telephone circuits or video
facilities.
Connectors
Connectors are devices that connect wires or
(Cabling)
fibers.
Consumable Components
Consumables consist of miscellaneous
(Cabling)
components that are depleted with use, such
as tape, splicing materials, labels, and wire
wrap.
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Glossary

Consumable Kits
Consumable Kits include installation tools and
(Not Eligible for E-rate
consist of miscellaneous components that are
Funding as Internal
depleted with use, such as tape, splicing
Connections Components)
materials, labels, and wire wrap.
Contingency Fee
A contingency fee is a specific dollar allowance
(Miscellaneous Fees and
for possible unforeseeable elements that may
Charges)
occur within the scope of a project.
Copper-to-fiber (TX-to-FX)
A Copper-to-fiber converter, also known as a
Converter
TX-to-FX converter, is a device that converts a
(Interfaces)
copper connection to a fiber optic connection.
Couplers
Couplers are passive devices that accept one
(Cabling)
input broadband signal and replicate it onto
another or multiple outputs.
Custom Calling Services
Custom calling services extend the features
(Telephone Service
available with telephone service. Features
Components)
available include (but are not necessarily
limited to) call waiting, 3-way calling, speed
calling, distinctive ring, and call forwarding.
Dark Fiber Service
Dark fiber refers to fiber optic cable for which
(Dark Fiber)
the service provider has not provided
modulating electronics.
Digital Subscriber Line (DSL)
Digital Subscriber Line (DSL) is a technology
(Telecommunications/Internet
that provides high-speed connections over
Access)
telephone lines. Different types of DSL service
are available, using descriptions such as ADSL,
HDSL, and SDSL. The DSL family of
technologies sometimes goes by the general
name xDSL.
Direct Broadcast Satellite
Direct Broadcast Satellite (DBS) is a technology
(DBS)
that uses satellite to transmit TV programs to
(Ineligible
subscribers. The transmitted signals are
Telecommunications)
received using individual rooftop antennas.
Program reception of the subscriber is limited
to those channels broadcast by a specific
provider.
Direct Inward Dialing (DID)
Direct Inward Dialing (DID) service allows
(Telephone Service
outside calls to be directed to a Private Branch
Components)
Exchange station line without the use of an
operator.
Directory Advertising
Directory Advertising is advertising in a
(NOT Eligible for Funding as
telephone directory yellow pages, Internet, or
Telecommunications
elsewhere. This may be provided by the
Services)
telephone company or another entity.
Directory Assistance Charges
Directory Assistance Charges are those charges
(Telephone Service)
assessed for calls made to 411 or other
Directory Assistance numbers such as (201)
Draft - Schools and Libraries Eligible Services List for Funding Year 2014 Page 32
Glossary

555-1212 for information. Typically charges
are assessed on a per call basis.
Directory Listings
A telephone company directory contains an
(NOT Eligible for Funding as
alphabetical listing, by name, of all telephone
Telecommunications
subscribers (except those requesting unlisted
Services)
or non-published service). Typically, the initial
directory listing is provided free of charge to
the subscriber, but extra-cost services are
available, such as additional listings, unlisted or
non-published numbers, and bolded entries.
Disaster Recovery
Disaster recovery describes a means of
(Not Eligible for E-rate
restoring service to a computer network that
Funding as Internal
has suffered a disaster. Such costs may
Connections Components)
include the rental of a site that houses links
and equipment that is modeled after the
damaged network.
Distance Learning
Distance Learning utilizes video and audio
(Digital Transmission
technologies to allow students who are
Services)
remotely located from other students or the
lecturer to participate interactively with the
class.
Documentation
Documentation includes support material
(Other Eligible Internal
provided in the form of paper or electronic
Connections Components)
media. It may include diagrams, blueprints,
equipment specifications, or instruction
manuals for services and products.
Domain Name Registration
A Domain Name indicates an address of
(Internet - Related Services)
location on the Internet. For the e-mail
address portion of a symbolic abc@xyz.org, the
domain name is xyz.org. Domain Name
Registration is the registering of the name and
the charge associated with the registration
process.
Domain Name Service (DNS)
Domain names, such as www.fcc.gov, are
(Internet Access) (Servers)
alphabetic, so they are easier to remember
than the IP addresses on which the Internet is
based. A Domain Name Service translates the
alphabetical names input by users into the IP
addresses used by Internet devices.
DS-1
DS-1 is a type of Digital Transmission Service,
(Digital Transmission
and stands for "Digital Signal, level 1." It
Services)
operates at a bandwidth of 1.544 megabits per
second. Other DS levels--DS-2, DS-3, and DS-
4--operate at higher bandwidths.
Duplicative Services
Duplicative services are those that deliver the
(Other Miscellaneous
same functionality, to the same population, in
Ineligible Components)
the same location, during the same period of
Draft - Schools and Libraries Eligible Services List for Funding Year 2014 Page 33
Glossary

time.
Dynamic Host Configuration
Standard networks need each computer to
Protocol (DHCP)
have a unique address for communication to
(Internet Access)
occur. Dynamic Host Configuration Protocol
(Servers)
(DHCP) is a system that provides this unique
address from a central computer so that each
individual computer does not need to be
separately configured.
E911 Reader Board
The E911 Reader Board is adjunct hardware for
(Telephone)
a PBX and is used to access E911 Emergency
service.
Electrical System Upgrades
Electrical system upgrades refer to products
(Not Eligible for E-rate
and services that provide, upgrade, or enhance
Funding as Internal
the provision of electrical power.
Connections Components)
E-mail
E-mail stands for "electronic mail." E-mail or
(Software)
electronic mail, is a system for sending text
(Servers)
messages and other information across a
network.
E-mail Archiving
E-mail archiving is a form of electronic
(E-mail)
recordkeeping that often includes compressing
(Servers)
e-mail files to make greater inbox space
(Storage Devices)
available.
E-mail Service
An e-mail service provides for the transmission
(E-mail)
of text messages and other embedded data
such as file attachments. It also enables the
transmission of messages over a local network
or the Internet.
Enhanced Multimedia
The EMMI is an interface that gives PC and
Interface (EMMI)
workstation users on ATM
(Video Components)
networks the ability to send and receive full-
motion, high quality video, CD quality
stereo and high speed data. Signals are
transformed into ATM cells
and transported optically, using the
Synchronous Optical Network (SONET)
standard.
Environmental Monitoring
Environmental monitoring components provide
Components
information about heat, humidity, or other
(Not Eligible for E-rate
factors in order to provide a warning system for
Funding as Internal
conditions that may affect the correct operation
Connections Components)
of equipment. For example, an environmental
monitoring card is sometimes available as an
optional feature of an uninterruptible power
supply and is used to monitor the
environmental conditions of a rack, computer
room, or data center.
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Glossary

Ethernet
Ethernet is a type of Digital Transmission
(Digital Transmission
Service. Traditionally, Ethernet operates at a
Services)
bandwidth commonly known as 10Base-T
which is equivalent to 10 megabits per second
(Mb/s). 100Base-T at 100 Mb/s and Gigabit
(1,000Mb/s) are also available.
Faceplates
Faceplates are covers that fit over a jack,
(Cabling)
outlet, or dial.
Failover
Failover is generally a component or service
(Other Miscellaneous
which is activated if the primary component or
Ineligible Components)
service loses its capability to function.
Fax Machine
A facsimile, or fax, machine is a device in which
(Not Eligible for E-rate
the image of a document is electronically
Funding as Internal
transferred over the telephone network and
Connections Components)
printed out elsewhere.
Fiber Optics or Fiber
Fiber Optics is a technology that uses light to
(Digital Transmission
transport information and can provide a Digital
Services)
Transmission Service.
Filtering Service
A filtering service protects users from
(Not Eligible for E-rate
dangerous or inappropriate content most often
Funding as Internet Access
by selectively blocking certain words or certain
Services)
Internet sites.
Firewall
A firewall is a hardware and software
(Internet Access)
combination that sits at the boundary between
(Data Protection)
an organization's network and the outside
(Servers)
world, and protects the network against
unauthorized access or intrusions.
Flat Rate
Local telephone companies use several
(Telephone Service)
methods to bill customers for local phone
service, such as Flat Rate, Message Rate, and
Local Measured Service. Flat Rate is a billing
method for telephone service that, for a set
price per month, provides a user an unlimited
number of local calls.
FRAD
A Frame Relay Assembler/Disassembler (FRAD)
(Interfaces)
is a communications device that breaks a data
stream into frames for transmission over a
Frame Relay network and recreates a data
stream from incoming frames. A Frame Relay
router serves the same purpose but provides
more intelligence in avoiding congestion.
Frame Relay
Frame relay is a type of Digital Transmission
(Digital Transmission
Service. Frame relay networks in the United
Services)
States support data transfer rates at T-1
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Glossary

(1.544 Mbps) and T-3 (45 Mbps) speeds.
Freight Assurances
Freight assurance fees are fees assessed to the
(Miscellaneous Fees and
purchaser for the guarantee of safe delivery to
Charges)
their premises of goods, i.e., they provide
shipping insurance.
Gateway
A gateway is a network device that acts as an
(Interfaces)
entrance to another network and often is used
to connect two otherwise incompatible
networks.
Hard Disk Drives
Hard disk drives are storage devices that
(Storage Devices)
consist of magnetic platters that spin like a
record player and magnetic pickup devices,
called heads, that are like the needle of a
record player. The magnetic platters and
heads are sealed in a vacuum in order to
maintain tight tolerances and enhance service
life.
Homework Hotline Equipment
Homework Hotline equipment includes an
(Ineligible for E-rate Funding
automated response or call routing system that
for Internal Connections
provides information to callers about school
Components)
assignments.
Homework Hotline Service
A Homework Hotline Service is typically
(Other Eligible
provided as a toll-free telephone number for
Telecommunications)
students to contact the school regarding
questions on homework.
Hub
Hubs are central connection points for some
(Data Distribution)
types of local area networks with
interconnecting cabling from many individual
devices, such as computer workstations,
printers, servers, and other hubs.
Inside Wire Maintenance Plan
An Inside Wire Maintenance Plan is a monthly
(Telephone Service)
recurring charge that provides for the repair,
replacement, and maintenance of customer
owned inside-premise wire. Cost of the service
is sometimes included in regular monthly bills
for local and long distance telephone services.
Integrated Services Digital
Integrated Services Digital Network (ISDN) is a
Network
type of Digital Transmission Service that uses
(Digital Transmission
traditional phone lines to transmit digital voice
Services)
and data over telephone lines. There are two
types of service. Basic Rate Interface (BRI)
provides a total bandwidth of 144 kilobits per
second. Primary Rate Interface (PRI) provides
a total bandwidth of 1.544 megabits per
second.
Interactive Television
Interactive TV (ITV) provides a means for a
(Digital Transmission
viewer to interact with the television set in
Draft - Schools and Libraries Eligible Services List for Funding Year 2014 Page 36
Glossary

Services)
ways other than controlling the channels,
volume, and/or handling videotapes. In an
educational setting, such as in a school, ITV
provides a means for teachers and students
who are remotely located in different places to
conduct a class and to interact with each other.
ITV also requires a special "set-top box" to be
added to the existing television set.
Interactive White Board
An Interactive White Board is a device that
(Not Eligible for E-rate
allows for end-users to display information with
Funding as Internal
a vast array of interactive features such as
Connections Components)
online annotation, the ability to control a
personal computer, and distance learning.
Intercom
An intercom is an internal communication
(Not Eligible for E-rate
system, originally consisting of multiple
Funding as Internal
speaker/microphone devices connected into an
Connections Components)
amplifier system. Currently, most intercoms
are a part of telephone systems, although
separate intercom systems continue to be used
in many schools.
Interconnected Voice over
Interconnected VoIP is defined as a service that
Internet Protocol
(1) enables real-time, two-way voice
(Interconnected VoIP)
communications; (2) requires a broadband
(Telephone Service )
connection from the user's location; (3)
(Internet - Related Services)
requires Internet protocol-compatible customer
premises equipment (CPE); and (4) permits
users generally to receive calls that originate
on the public switched telephone network and
to terminate calls to the public switched
telephone network.
Interface/Edge Device
An Interface or Edge Device is a physical device
(Interfaces)
that can pass packets between some types of
networks and an Asynchronous Transfer Mode
(ATM) network. The device may be a router or
Ethernet-to-ATM switch that directly connects
to an ATM network.
Internet Access
The definition of Internet access comes from
(Internet Access)
section 54.5 of the FCC's rules which states
that Internet access includes the following
elements: 1) The transmission of information
as common carriage; (2) The transmission of
information as part of a gateway to an
information service, when that transmission
does not involve the generation or alteration of
the content of information, but may include
data transmission, address translation, protocol
conversion, billing management, introductory
information content, and navigational systems
that enable users to access information
Draft - Schools and Libraries Eligible Services List for Funding Year 2014 Page 37
Glossary

services, and that do not affect the
presentation of such information to users; and
(3) Electronic mail services (e-mail).
Internet Content
Internet Content refers to all forms of
(Not Eligible for E-rate
information that are available on the Internet,
Funding as Internet Access
such as text, pictures, sound recordings,
Services)
animation, and video clips.
Internet2
Internet2 is a consortium of universities,
(Not Eligible for E-rate
industry, and government members that
Funding as Internet Access
develop and deploy advanced network
Services)
applications and technologies.
Intrusion Detection/Intrusion
Intrusion Detection/Intrusion Prevention
Prevention
functions in addition to firewalls to monitor,
(Ineligible Internal
detect, and deter threats to a network from
Connections Components)
external and internal attacks.
Key System (KSU)
A Key System, also known as Com Key System
(Telephone Components)
or a KSU, is a type of phone system that
permits more than one telephone line, PBX
extension, private line, or intercom line to
appear on a single telephone.
KVM Switch
A keyboard-video-mouse (KVM) switch is a
(Servers)
switchbox that is used to control two or more
computers from a single keyboard, monitor,
and computer mouse.
Laptop / Notebook Computer
A laptop or notebook computer is a lightweight,
(Servers--Ineligible)
portable computer designed for mobility.
Lightning Arrestor
A lightning arrestor is a device that protects
(Data Protection--Ineligible)
equipment from lightning strikes and static.
Lit Fiber
Lit fiber refers to fiber optic cable for which the
(Telecommunications)
service provider provides modulating
electronics to light the fiber.
Local Area Network
A Local Area Network (LAN) is a short distance
(Data Distribution)
data communications network used to link
together computers and peripheral devices
under some form of standard control. The LAN
is most often connected by cabling or wireless
links within the same building. A LAN consists
of several components, including cabling,
servers, computer workstations, network
interface cards, printers, and data distribution
equipment, such as network switches, hubs,
and routers.
Local Measured Service
Local telephone companies use several
(Telephone Service)
methods to bill customers for local phone
Draft - Schools and Libraries Eligible Services List for Funding Year 2014 Page 38
Glossary

service, such as Flat Rate, Message Rate, and
Local Measured Service. Local Measured
Service typically allows an unlimited number of
incoming calls. Outgoing calls beyond a certain
threshold result in extra charges.
Local Phone Service
Local phone service is a service provided by a
(Telephone Service)
local exchange carrier (LEC). Phone lines from
homes and businesses terminate at a central
office of a LEC, which in turn connects to other
local exchanges and to carriers for long
distance service.
Long Distance Telephone
Long distance telephone service is provided by
Service
interexchange carriers and provides telephone
(Telephone Service)
service outside of a local calling area.
Mast
A mast is a pole or structure on which an
(Interfaces)
antenna is placed.
Master Control Unit
A Master Control Unit (MCU) is a device that
(Video Components)
controls the main operating functions of a video
system.
Media Converter
A media converter is a module that converts
(Interfaces)
one type of media to another type of media for
network compatibility. The actual media can
vary, such as fiber, coax, or twisted pair.
Memory Modules / Random
A memory module is the electronic holding
Access Memory (RAM)
place for instructions and data that a
(Circuit Cards)
computer's microprocessor can reach quickly.
The module usually holds multiple Random
Access Memory (RAM) chips. Common types
are SIMM, DIMM, RDRAM, and SDRAM.
Message Rate Service
Local telephone companies use several
(Telephone Service)
methods to bill customers for local wireline
service, such as Flat Rate, Message Rate, and
Local Measured Service. Message Rate Service
provides a certain number of "call units."
Various call lengths and distances can use a
different number of call units. Calls in excess
of the message rate allocation result in
additional charges.
Mobile Hotspot Service
Mobile hotspot service allows certain mobile
(Internet Access)
devices to share their high speed mobile
broadband with other users wirelessly.
Monitor
A monitor is the video display unit (television
(Servers)
screen) that is used to display information from
a computer.
Multimedia Kits
Multimedia kits provide a package of hardware
(Ineligible Internal
and software that adds multimedia capabilities
Draft - Schools and Libraries Eligible Services List for Funding Year 2014 Page 39
Glossary

Connections Components)
to a computer. A multimedia kit may include a
CD ROM or DVD player, a sound card,
speakers, and a bundle of CD ROMs.
Multiplexer
A multiplexer is electronic equipment that
(Data Distribution)
allows two or more signals to pass over one
communications circuit. The circuit may be a
telephone line, dedicated line, or radio signal.
It provides an economic approach for
transporting, for example, up to 24 voice-grade
lines on a single circuit.
Multipoint Control Unit
A Multipoint Control Unit (MCU) is a bridging or
(Video Components)
switching device used for multipoint
videoconferencing.
Network Interface Cards
Network interface cards (NICs) are electronic
(NICs)
devices that connect workstations, servers, or
(Circuit Cards)
other devices to a network. NICs work with the
network software and computer operating
system to transmit and receive messages on
the network.
Network Interface Device
A Network Interface Device (NID) is a
(Interfaces)
component installed between a telephone
network and the inside wire of a customer
premises. The NID is usually provided by the
telephone company and is the transition, or
demarcation point, between the company's
network and the customer's inside wiring.
Network Management
Network Management is a system of equipment
(Software--Ineligible)
or software used in monitoring, controlling, and
managing a communications network.
Network Switch
A switch is a mechanical or electronic device
(Data Distribution)
that completes or breaks an electrical path or
that selects the paths for communication. More
specifically, network switches provide capability
similar to a network hub but provide a
dedicated bandwidth at each network port,
rather than shared bandwidth among all ports.
OC-1
OC-1 stands for "optical carrier 1," which is a
(Digital Transmission
Digital Transmission Service that operates at
Services)
51.84 Megabits per second. Multiples of this
bandwidth are also available, such as, OC-3
and OC-12.
Online Backup Solution
An Online Backup Solution provides off-site
(Not Eligible for E-rate
data storage generally accessible from any
Funding as Internet Access
Internet connection.
Services)
(Ineligible Internal
Connection Components)
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Glossary

Operating System Software
Operating System software enables the basic
(Software)
operations of a computer system or other
electronic device. For example, it can
configure the communication paths between
memory and storage, and provides basic
functions for other software to operate
correctly.
Pager
A Pager (also known as a Beeper) is the
(Ineligible Internal
receiving end of a paging service and is a small
Connections Components)
device worn on the belt or carried in a
handbag. Pagers may provide text or voice
messages, or both.
Paging Services
Paging is a service designed to deliver a
(Paging)
message to a person whose exact location is
unknown. The service employs radio signals
that activate a paging receiver carried by the
intended recipient to deliver a text, numeric, or
voice message.
Payphone Telephone Service
Payphone (or coin) telephone service is
(NOT Eligible for Funding as
provided in a public or semi-public place and
Telecommunications
requires the use of coins, credit card, pre-paid
Services)
card, or other means of payment at the time of
placing the call.
Per Diem
Per diem is a dollar amount designated to a
(Miscellaneous Fees and
vendor for daily expenses, such as, lodging and
Charges)
food. It may or may not include travel time.
Performance Bond
A Performance Bond, also known as a Bid
(Other Miscellaneous
Bond, is a legal obligation, generally obtained
Ineligible Components)
by the vendor or contractor from a third party,
that guarantees the terms of the contract or
agreement will be met. In the event of default
or failure to meet the terms, the bond would be
used to complete the contracted work.
Permanent Virtual Circuit
Permanent Virtual Circuits (PVCs) are shared
(PVC)
connections between end-points. PVCs play a
(Digital Transmission
central role in Frame Relay networks. They are
Services)
also supported in some other types of
networks, such as, X.25.
Personal Communications
Personal Communications Services (PCS) is a
Services (PCS)
digital wireless telecommunications service,
(Telephone Service)
similar to cellular service, but operating on
different radio frequencies.
Personal Computers/
Personal computers, or workstations, are
Workstations
computers designated or designed as end-user
(Servers--Ineligible)
equipment. They may operate in a stand-alone
(Ineligible Internal
environment or may be connected to a host
Connections Components)
computer as part of a network. They are
Draft - Schools and Libraries Eligible Services List for Funding Year 2014 Page 41
Glossary

differentiated from computers configured as
servers that are designed to route information
to and from end-user equipment.
Personal Digital Assistant
A Personal Digital Assistant (PDA) is a handheld
(PDA)
device that can provide several functions such
(Ineligible Internal
as calendaring, telephone, and e-mail. Some
Connections Components)
PDAs may also have wireless networking
features.
Phone Calling Cards
Phone Calling Cards generally have the
(Telephone Service)
appearance of a credit card and provide a
means to make long distance calls from any
phone. Charges for the call are subtracted
from the calling card balance or are included in
the calling card subscriber's monthly phone bill.
Phone Modems
Phone modems are devices that convert data
(Circuit Cards)
signals into suitable form for transmission and
receipt over a telephone line.
POTS
"POTS" stands for "Plain Old Telephone
(Telephone Service)
Service" and provides local telephone dial-tone
service.
Power Strips/Power
A Power Strip is a group of sockets that allow
Distribution Units(PDU)
for multiple power cords to plug into a single
(Ineligible Internal
device. A Power Distribution Unit is a power
Connections Components)
strip designed for data centers or racks with
greater capacity and features than a power
strip.
Printer
A printer is a device that receives computer
(Ineligible Internal
information and prints it on paper.
Connections Components)
Private Branch Exchange
A PBX is a centralized telephone switching
(PBX)
system located at a business or organization
(Telephone Service)
site. The PBX provides internal station-to-
station dialing and access to the public
switched network.
Processor Terminator Card
A processor terminator card is a device
(Circuit Cards)
installed in a multi-processor computer to
signal the computer that only one processor is
installed.
Proxy Server
A proxy server is a device that sits between
(Data Protection)
"trusted clients" (e.g., workstations inside an
(Servers)
organization) and "untrusted clients" (e.g., the
Internet) that provides security features and
often times address translation. To the
"untrusted clients", communication appears to
be taking place with the proxy, even though
the communication is passed to and from the
trusted clients.
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Glossary

Public Address (PA) System
A Public Address System allows the user to
(Telephone--Ineligible)
make announcements through the use of
(Ineligible Internal
amplifiers and speakers.
Connections Components)
PVBX
A Private Video Branch Exchange (PVBX) is a
(Video Components)
PBX designed for video information. A PVBX
can link classrooms or other locations together
and can interconnect end-user and other
equipment, such as cameras, monitors, and
videocassette recorders.
Racks and Cabinets
A rack is a metal supporting framework for
(Other Eligible Internal
mounting cables, equipment, and/or wires. A
Connections Components)
cabinet is an enclosure for equipment,
terminating cables, connection devices, and/or
wires.
Radio Loop
Radio Loop is provided by a local exchange
(Telephone)
telecommunications carrier and is also called
Basic Exchange Telecommunications Radio
Service (BETRS). BETRS is used by local
telephone companies to provide dial tone to
subscribers in certain circumstances, such as
when it is either not technically possible or not
cost-effective to provide the service by
conventional means.
Relay I/O Module
A Relay I/O Module allows protection by an
(Data Protection)
Uninterruptible Power Supply (UPS) for
equipment not pre-designed for a UPS
interface.
Remote Access Components
Remote access components, such as a remote
(Servers)
access router or communications server, allow
users to access network resources by dialing in
from an off-site location in order to connect
their local computer with network devices.
Dialing in most cases typically utilizes standard
telephone lines but, in some cases, may be
based on other technologies.
Reverse Directory Assistance
Reverse Directory Assistance is a service that
(NOT Eligible for Funding as
can use a phone number to provide the name
Telecommunications
and, in some cases, the address of the
Services)
subscriber of that phone number.
Router
Routers are switching devices that can act as
(Data Distribution)
an interface between two networks and connect
different segments, such as departments or
floors in a building. Functionally, routers select
the routing path for traffic, may provide
features such as load balancing, and can
provide trouble-shooting diagnostic capabilities.
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Glossary

Satellite Dishes
Satellite Dishes are antennas capable of
(Interfaces)
receiving signals from and, in some cases,
transmitting signals to communications
satellites.
Satellite Service
Satellite service provides communication
(Digital Transmission
between points on Earth by using an orbiting
Services)
satellite as a communications relay point.
Servers
Servers are computers on a local area network
(Servers)
that can provide access to files, software,
printers, or other features that are shared
among multiple users.
Shared Telephone Service
Shared telephone service involves the sharing
of a single service between two or more
entities. As an example, a telephone line may
be shared between a parochial school and the
church administrative offices; only that portion
of the service relating to the school would be
eligible.
Shipping Charges
Shipping Charges are the charges associated
(Miscellaneous Fees and
with the delivery of products from their point of
Charges)
origin to the customer premises.
Smartphone
Mobile phone that offers more advanced
(Not Eligible for E-rate
computing ability and connectivity than a
Funding as Internal
contemporary feature phone.
Connections Components)
Softphone
A Softphone is end-user application software
(Not Eligible for E-rate
that allows users the use of a personal
Funding as Internal
computer's microphone and speakers to make
Connections Components)
telephone calls.
Software
Software is distinct from physical computer
(Software)
hardware and refers to the detailed instructions
that operate a computer.
Spare Parts
Spare parts are components on hand to replace
(Not Eligible for E-rate
hardware that fails.
Funding as Internal
Connections Components)
Speakers
Speakers are the components that provide
(Not Eligible for E-rate
sound from a computer, phone, intercom, or
Funding as Internal
other device.
Connections Components)
Station Message Detail
Station Message Detail Recording (SMDR) and
Recording (SMDR)
Call Detail Recording (CDR) are
(Not Eligible for E-rate
software/hardware PBX components that
Funding as Internal
provide the ability to generate reports on call
Connections Components)
details. Those details include, but are not
limited to, call duration, PBX station numbers,
Draft - Schools and Libraries Eligible Services List for Funding Year 2014 Page 44
Glossary

time and date, trunk route, dialed number, and
cost of call.
Storage Media
Storage media includes products such as floppy
(Not Eligible for E-rate
disks and recordable CD ROM that provide
Funding as Internal
replaceable storage.
Connections Components)
Surge Protector (Not Eligible
Surge protectors provide electrical AC power
for E-rate Funding as Internal
outlets with circuitry that protects equipment
Connections Components)
against voltage spikes and electrical
disturbances.
Switchboard / Attendant
The operation of a PBX or Centrex system may
Console
require the use of a switchboard or attendant
(Telephone Components)
console for the transfer of incoming calls to the
appropriate extension when systems are not
equipped with Direct Inward Dialing. The
switchboard or attendant console may include
Direct Station Selection (DSS), which provides
an easy means for transferring calls.
Switched Multimegabit Data
Switched Multimegabit Data Service (SMDS) is
Service (SMDS)
a type of Digital Transmission Service offered
(Digital Transmission
by telephone companies that operates at
Services)
speeds of from 1.544 Megabits per second to
45 Megabits per second or even more.
System Improvements and
A system improvement or upgrade provides
Upgrades
enhanced functionality to an existing product or
(Other Eligible Internal
configuration of products.
Connections Components)
T-1
T-1, which stands for Trunk Level 1, is a Digital
(Digital Transmission
Transmission Service that operates at 1.544
Services)
Megabits per second. Greater speeds are
available from other Trunk Levels, such as T-2
(6.312 Mbps) or T-3 (44.736 Mbps). Slower
speeds are known as Fractional T-1.
Tablet
A complete mobile computer, larger than a
(Not Eligible for E-rate
mobile phone or personal digital assistant,
Funding as Internal
integrated into a flat touch screen and primarily
Connections Components)
operated by touching the screen. It often uses
an onscreen virtual keyboard or a digital pen
rather than a physical keyboard.
Tape Backup
Tape Backup units provide copies of computer
(Data Protection)
files on magnetic tape, for protection against a
catastrophic failure. Tape backup technologies
include QIC, DAT, 8mm, DLT, AIT, and ADR.
Telephones
Telephones, also known as telephone sets,
(Not Eligible for E-rate
telephone instruments, digital voice terminals,
Funding as Internal
and voice terminals, are the end-user
Draft - Schools and Libraries Eligible Services List for Funding Year 2014 Page 45
Glossary

Connections Components)
equipment used to transmit and receive
telephone communications.
Terminal Adapter
A Terminal Adapter (TA) is a device that
(Interfaces)
connects a computer to an external digital
communications line, such as, an ISDN line.
Terminal Server
A Terminal Server is a specialized server that
(Servers)
connects multiple terminals into a network.
Traditionally, terminal servers were used to
connect multiple "dumb" terminals into network
resources. Today, they are also used to
provide increased connectivity and
performance for older computers workstations.
Termination Charges
Termination charges are fees assessed for the
(Other Miscellaneous
removal or discontinuation of a product or
Ineligible Components)
service.
Test Equipment
Test Equipment is used to test hardware,
(Not Eligible for E-rate
software, cable continuity, telecommunications
Funding as Internal
links, etc.
Connections Components)
Text Messaging
Text messaging or short message service
(Telephone Service
(SMS) is a service that enables the
Components)
transmission of alphanumeric messages,
typically up to 160 characters.
Transceiver
A transceiver is a device that transmits and
(Interfaces)
receives analog or digital signals. The term is
used most frequently to describe the
component in local area networks (LANs) that
actually applies signals onto the network wire
and detects signals passing through the wire.
For many LANs, the transceiver is built into the
network interface card (NIC).
Travel Time
Travel time refers to the time required for
(Miscellaneous Fees and
service provider personnel to travel to and/or
Charges)
from locations to provide eligible services.
Trunk lines
A trunk line is a communications path between
(Digital Transmission
two switching systems, such as equipment in a
Services)
telephone company central office and a Private
Branch Exchange (PBX). Central Office trunks
connect a PBX to the central office switching
system at the central office. Tie trunks connect
two PBXs together.
Two-Way Radio
Two-way radios are wireless end-user devices
(Not Eligible for E-rate
used to communicate, typically over short
Funding as Internal
distances.
Connections Components)
Unbundled Warranty
A separately priced warranty allowing for
Draft - Schools and Libraries Eligible Services List for Funding Year 2014 Page 46
Glossary

(Not Eligible for E-rate
broken equipment to be fixed or, in the event
Funding as Basic Maintenance
that the problem is beyond repair, replaced.
of Internal Connections)
Uninterruptible Power Supply
An Uninterruptible Power Supply (UPS), also
(UPS) / Battery Backup
called a battery backup, is a device that
(Data Protection)
provides backup electric energy to a piece of
equipment in the event of a power failure.
UPS Interface Expander
A UPS Interface Expander allows an
(Data Protection)
Uninterruptible Power Supply (UPS) to provide
power management to multiple devices.
Video Amplifier
A Video Amplifier is a device that strengthens
(Video Components)
the level of a video signal.
Video Channel Modulator
A Video Channel Modulator is a distribution box
(Video Components)
that takes standard video and audio input from
video cameras, recorders, and other video
components and distributes the signals to end
users.
Video Components
Video components provide the capabilities and
(Video Components)
technologies to enable moving images on
television screens or computer monitors.
Video Content Storage
Video content storage enables the storage of
(Other Eligible Internal
videos and makes such videos available for
Connections Components)
retrieval at any given time.
Video Service
Video services involve the transmission of
(Digital Transmission
visual images.
Services)
Virtualization software
Virtualization software allows for the creation of
(Software)
multiple virtual servers on a single server. The
virtual servers share the hardware of the
server upon which the software is installed.
Virtual Private Network (VPN)
A Virtual Private Network (VPN) uses
Components
encryption and/or tunneling services in order to
(Data Protection)
provide highly secure communication over the
public Internet or in some cases over point-to-
point links.
Voice Compression Module
A Voice Compression Module allows voice and
(Telephone Components)
fax traffic to share the same lines as data and
LAN traffic.
Voice Interface Card
Voice Interface Cards (VIC) are usually
(Telephone Components)
components of a router or PBX system that
interface with internal systems and the public
switched telephone network. Examples include
FXO Cards, E&M Cards, and FXS Cards.
Voice Mail Components
Voice mail components allow users to receive
(Telephone Components)
voice messages left by telephone callers and
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Glossary

may have other features, such as message
forwarding.
Voice Mail Service
A voice mail service allows users to receive
(Voice Mail Service)
voice messages left by telephone callers and
may have other features such as message
forwarding. A voice mail service is classified as
an information service that is distinct from a
telecommunications service or Internet access.
Voice/Fax Network Module
A Voice/Fax module is an access product that
(Interfaces)
enables the transmission of multiprotocol
data--voice, fax and LAN--over
telecommunications services.
Voice/Video over IP (VoIP)
Voice/video over IP (VoIP) components refer to
Components
equipment that utilizes the TCP/IP suite of
(Data Distribution)
protocols to provide voice and/or video
communications.
Web Casting
Web Casting is a service provided over the
(Not Eligible for E-rate
Internet that delivers news or other content via
Funding as Internet Access
web browser software or to an E-mail address.
Services)
A user accesses a Web Casting site and
chooses what news or content he/she wants to
be informed about. Information content is then
periodically delivered by the Web Casting
supplier.
Web Hosting
A web hosting service is one that hosts a
(Internet - Related Services)
school's or library's website.
Web Server
A web server is a computer server used to
(Not Eligible for E-rate
provide information to Internet users and can
Funding as Internal
also be used to provide web-based software
Connections Components)
applications and other web-based functions.
Web Site Creation Fee
A web site creation fee is a separate charge for
(Not Eligible for E-rate
creating a website.
Funding as Internet Access
Services)
Wide Area Networks (WANs)
A wide area network is a voice, data, and/or
(Digital Transmission
video network that provides connections from
Services)
within an eligible school or library to other
locations beyond the school or library.
Wire Managers
Wire managers are wire restraints to house or
(Cabling)
arrange wiring and cabling. They can be
aluminum or plastic and may be rack-
mountable.
Wireless Internet Access
Wireless Internet Access Service provides
Service
Internet access to portable devices or other
devices capable of receiving a wireless service.
Draft - Schools and Libraries Eligible Services List for Funding Year 2014 Page 48
Glossary

Wireless Local Area Network
A Wireless Local Area Network provides the
(Data Distribution)
functionality of a local area network using
wireless components rather than cabling.
Wireless Local Area Network
A Wireless Local Area Network Controller is
Controller
used in conjunction with access points to create
(Data Distribution)
a wireless local area network.
Wireless PBX Adjunct
A Wireless PBX Adjunct functions in conjunction
(Telephone Components)
with a Private Branch Exchange to enable use
of cordless telephones on an organization's
premises.
Wireless Telephone Services
Wireless telephone services provide connection
(Telephone Service)
to the public switched telephone network
similar to traditional phone service, but utilize
portable electronic devices and radio
frequencies rather than hard-wired handsets.
Workstation
See the entry for Personal
(Not Eligible for E-rate
Computers/Workstations for additional
Funding as Internal
information.
Connections Components)
Draft - Schools and Libraries Eligible Services List for Funding Year 2014 Page 49
Glossary

SchoolsandLibraries
UniversalServiceSupport
Mechanism

Eligible ServicesList

CC Docket No. 02-6; GN Docket No. 09-51

Released: Month x, 2013


The Federal Communications Commission's (FCC's) rules provide that all services that are eligible for
to receive discounts under the Schools and Libraries Universal Service Support Mechanism (otherwise
known as the E-rate program or "E-rate") are listed in this Eligible Services List (ESL). The E-rate
program is administered by the Universal Service Administrative Company (USAC).

Background:

The E-rate program provides eligible schools and libraries discounts for eligible services and
products. Consistent with prior years, in each category the ESL first lists the services and
products that are eligible for funding, and then lists the services and products that are not
eligible for funding. E-rate funds are allocated according to rules of priority. Requests for
telecommunications services, telecommunications, and Internet access services have first
priority for funding; the ESL lists these services in the "Priority One" section. Requests for
support for internal connections and basic maintenance of internal connections are eligible
for the funding that remains after priority one requests are funded; the ESL lists these
services in the "Priority Two" section. There is also a Miscellaneous section, , a Special
Eligibility Conditions section, and a Glossary, providing additional information and definitions
for many of the terms used herein.
Note on FCC Form 471. For Block 5 of the FCC Form 471, for Priority One services,
applicants must indicate the services they select as a Priority One Telecommunications
Service or Priority One Internet Access. If an applicant selects Telecommunications
Services, the service must be provided by a "telecommunications carrier" (see "Special
Regulatory Requirements" in the Special Eligibility Conditions section below). After an
applicant has complied with E-rate competitive bidding requirements and selected its
vendors, it may consult with each vendor for assistance with Block 5 of the FCC Form 471 to
accurately describe the service the vendor will be providing.
Administrative Convenience. Some service offerings provide a combination of both Internet
access and telecommunications services, which are Priority One services. For example, a
service provider may offer local phone service, long distance service, and Internet access
for one price. For administrative convenience, applicants may request combined offerings
of service in the Internet access category of service on the FCC Form 471, or, if the service
will be provided by a telecommunications carrier, applicants may request such combined
offerings in the telecommunications services category of service on the FCC Form 471.
Alternatively, applicants may request funding as two separate requests, allocating the price
of the offering appropriately between the telecommunications services and Internet access
categories.
CIPA Reminder. Applicants that request funding for Internet access service in the
telecommunications services category are still required to comply with the Children's
Internet Protection Act (CIPA).
Additional information about eligibility requirements is available at USAC's website at
http://www.usac.org/sl/, the reference area of the USAC website at
http://www.usac.org/sl/tools/reference-area.aspx, and in Schools and Libraries News-briefs
available at http://www.usac.org/sl/tools/news-briefs/Default.aspx. These documents are
not incorporated by reference into the Eligible Services List. This ESL, dated

XXXXXXXX
XX, 2013

may represent a change from prior funding years and applies to funding requests
for Funding Year 2014.
Draft - Schools and Libraries Eligible Services List for Funding Year 2014 Page 2

Priority One

This section lists the Priority One telecommunications services, telecommunications,
and Internet access services for which E-rate applicants may seek discounts.
Support is also available for maintenance and technical support appropriate to
maintain reliable operation when provided as a component of these services. Please
see the Miscellaneous section of this document for additional entries applicable to
these services, such as charges for installation and configuration.

Function

Description

Digital
Digital transmission services provide transmission from an eligible
Transmission
school or library facility to other locations beyond the school or
Services
library. Such services generally refer to data links that connect
multiple points using any available technology. An eligible digital
transmission service may be used to connect an eligible location
to the Internet or Internet2. Digital transmission services used to
link local networks are commonly called "wide area networks"
(WANs).
Eligible digital transmission technologies include, but are not
limited to:

Asynchronous Transfer Mode (ATM)

Broadband over Power Lines (BPL)

Digital Subscriber Line (DSL)

DS-1, DS-3

Ethernet

Fiber

Frame Relay

Integrated Services Digital Network (ISDN, BRI, PRI)

OC-1, OC-3, OC-12, OC-n

Satellite service

Switched Multimegabit Data Service (SMDS)

T-1, T-3, Fractional T-1

Wireless
Components required as an integral part of a digital transmission
service are eligible for discount, such as:

costs of a permanent virtual circuit (PVC)

costs of trunk lines

reasonable installation costs
-The telecommunications component of:

a distance learning capability

video, or

interactive television, is eligible for discount.
In addition, the telecommunications component of voice or video
Draft - Schools and Libraries Eligible Services List for Funding Year 2014 Page 3
Priority One

conferencing services that provide a means for multiple users to
participate in group discussions may be eligible if the services are
limited only to eligible educational or library purposes.
E-mail Service
E-mail service is eligible. E-mail service may be included in the
cost of Internet access (listed above) or may be provided at a
separate cost, either as a fixed charge and/or on a per-user or
other basis.
Some e-mail services may include substantial ineligible features,
such as collaboration tools, and services to ineligible users.
Funding is limited strictly to the eligible portion of an electronic
mail service (i.e., the part of the service that provides for the
transmission of text messages and other information). E-mail
archiving is not eligible for discount.
Fiber or Dark Fiber Lit or dark fiber, provided by any entity, including a non-
telecommunications carrier, is eligible. Dark fiber is eligible as
long as applicants light the fiber immediately.
Lit fiber - For leased lit fiber, monthly charges, special
construction and maintenance charges are eligible. When lit fiber
is leased as a Priority One service, the modulating electronics can
be included as a part of that eligible service.
Dark fiber- From the eligible entity up to the property line,
maintenance costs of leased dark fiber and special construction
costs to connect the fiber are eligible. Beyond the eligible entity's
property line, monthly charges are eligible and maintenance
provided as a component of leased dark fiber to maintain reliable
operation is eligible. If other customers are served by the leased
dark fiber, the costs of maintenance should be shared among all
recipients. Re-routing of fiber is considered construction not
maintenance. An Indefeasible Rights of Use (IRUs) purchase
arrangement will be considered a lease of dark fiber for E-rate
program purposes. If the IRU contains significant upfront
charges, the charges may need to be amortized.
USAC's Wide Area Network Fact Sheet provides further details
about amortization requirements when non-recurring charges
vastly exceed monthly recurring charges.
Funding requests for fiber must be submitted in the Internet
Access category of service if the service will not be provided by a
telecommunications carrier.
Interconnected
Costs to subscribe to interconnected Voice Over Internet Protocol
Voice Over
(VoIP) are generally eligible for E-rate discounts.
Internet Protocol
Internet Access
Support in this funding category is generally only available for
Draft - Schools and Libraries Eligible Services List for Funding Year 2014 Page 4
Priority One

basic conduit access to the Internet but is not available for
content, equipment purchased by applicants, and services beyond
basic conduit access to the Internet. Basic conduit access to the
Internet may be used for access to Internet-based distance
learning and video conferencing services. Basic conduit access
technologies include but are not limited to:

Broadband over Power Lines (BPL)-enabled Internet access
service

Cable Modem

Digital Subscriber Line (DSL)

Fiber/Dark Fiber

Satellite service

Telephone dial-up

T-1 lines

Wireless (For more details see the entry for "Wireless
Internet access")
Eligible Internet access may include features typically provided for
when provided as a standard component of a vendor's Internet
access service. Such features may include:
Domain Name Service, Dynamic Host Configuration, and basic
firewall protection against unauthorized use and access. Firewall
protection may not be provided by a vendor other than the
Internet access provider and may not be priced out separately.
A Wide Area Network can be eligible for funding as a part of
Internet access if the service is limited to basic conduit access to
the Internet.
Paging
Paging services are eligible when integral, immediate, and
proximate to the education of students.
Telephone Service
Costs to subscribe to a telephone service are generally eligible for
discount, including the costs for the following telephone services:

800 service, e.g., a toll-free telephone number for students
to contact school regarding questions about homework

Centrex

Local phone service

Long distance telephone service

POTS ("Plain Old Telephone Service")

Radio loop

Satellite

Wireless telephone services, e.g., cellular service and
Personal Communications Services (PCS)
o
See the Internet Access category for the eligibility
of Wireless Internet access/e-mail plans for portable
electronics
Shared telephone service (only that portion of the shared
service relating to the eligible use and location may receive
discounts)
Various payment options may be used with these eligible services,
Draft - Schools and Libraries Eligible Services List for Funding Year 2014 Page 5
Priority One

and phone bills may include billing terms, such as, flat rate, local
measured service, and message rate service. Phone calling cards
may also be eligible, if they are used for an educational purpose.
Service to an eligible location for educational or library purposes
can provide voice communication, fax connections, modem
connections, 911 or alarm connections.
Telephone Service
Telephone features indicated in this section are eligible for
Components
discount if they are a component part of a telephone service.
Generally, this requirement means that these charges will appear
on the same bill as the telephone service itself.

900\976 Call blocking

Text messaging

Custom calling services

Direct Inward Dialing (DID)

Directory assistance charges
An inside wire maintenance plan is eligible as a component part of
a telephone service only if charges are minimal.
Voice Mail Service
A voice mail service is eligible.
Voice mail components may be requested in the Internal
Connections category of service, but funding is not available for
end user equipment, such as answering machines.
Web Hosting
A web hosting service that provides a means for a school or
library to maintain a website on the Internet is eligible. This will
include storage, access, and website administration tools for the
creation and maintenance of the website. In addition, web
hosting may include password-protected pages, interactive
communication features such as blogging and webmail, and other
features that facilitate real-time interactive communication, such
as instant messaging and chat.
Note:Domain name registration is also eligible if it is necessary for
the creation of a school or library website.
Wireless Internet
A wireless Internet access service is eligible under the same
Access
provisions as wired access to the Internet.
A wireless Internet access service designed for portable electronic
devices is eligible if used for educational purposes. Off-campus
use must be removed by cost allocation. Applications (including
GPS) for wireless devices are not eligible for discount.
Service/Data charges dedicated solely to the provision of these
applications are not eligible and require cost allocation.
Mobile hotspot service designed for portable electronics is eligible
if used for educational purposes. Off-campus use must be
removed by cost-allocation. Hardware costs of the mobile hotspot
embedded in or connected to the end-user device are not eligible.
Draft - Schools and Libraries Eligible Services List for Funding Year 2014 Page 6
Priority One

NOT Eligible for E-
The following charges are

NOT ELIGIBLE

for E-rate support:
rate Funding as a
Priority One
service
-End User Equipment. Support is not available for end-user
equipment.
-Ineligible Fiber Costs. Special construction charges to build out
dark fiber connections from an applicant's facilities to an off-
premises fiber network are NOT eligible. Special construction
charges include design and engineering costs, project
management costs, digging trenches and laying fiber. Lit and
dark fiber connections between two buildings that share a campus
and do not cross a public right-of-way are Priority Two internal
connections.
-Modulating Equipment. The purchase and ownership of
modulating electronics associated with lighting dark fiber is NOT
eligible as Priority One telecommunications but if it is on premises,
it may be eligible under the Priority Two internal connections
category if it meets the definition of internal connections.
Modulating electronics on applicant-leased dark fiber that is
leaving the school premises is NOT eligible.
-Dark Fiber Warehousing. Applicants are also not permitted to
use E-rate discounts to acquire unneeded capacity or warehouse
dark fiber for future use.
-The non-telecommunications components of a distance learning
service, video service, or interactive television service, such as a
scheduling service or services for creation, maintenance, and
storage of content are not eligible.
-Services that provide voice, video, or data connectivity
exclusively within school or library grounds are not eligible for
Priority One funding but may be eligible as Internal Connections
- Services to ineligible locations are not eligible.
- Applications (including GPS) for wireless devices are not eligible
for discount. Charges for services used solely for the provision of
these applications are not eligible.
-Ineligible charges related to telephone service.

End-user equipment

900\976 service

Broadcast "Blast" Messaging

Direct Broadcast and other services that provide broadcast
content or cable television

Directory advertising

Extra costs for directory listings

Payphone

Reverse directory assistance

Charges for creation, configuration, or maintenance of
content

Services that are not related
to voice services, such as monitoring services for 911, or
Draft - Schools and Libraries Eligible Services List for Funding Year 2014 Page 7
Priority One

an alarm telephone line

Telephone services that connect to a residential facility
or home, except as allowed by the FCCin FCC 10-175
for the residential areas of residential schools that
serve unique populations
-Ineligible charges related to Internet access.

Internet access that provides features or content that go
beyond basic conduit access to the Internet including
specialized services such as Virtual Private Network
services

Charges for creation, configuration, or maintenance of
content

Internet content or charges for the creation or display of
information. Applicants may accept an Internet Access
service with minimal content included if the content meets
the limitations for Ancillary Use. (See Special Eligibility
Conditions below for further information on Ancillary Use.)

Online backup solutions

Costs attributable to the creation or modification of
information, or design such as a web site creation fee or
content maintenance fees.

Charges to access Internet content or limited-access
information

Charges for distance learning or video conferencing
utilities, such as web meetings or online collaboration
solutions, even if provided via the Internet

Software, services, or systems used to create or edit
Internet content

Internet2 membership fees or dues

Training regarding the use of the Internet

Costs for training provided via the Internet

Electronic library/on-line public access and associated
software
Separate pricing for the following components when not included
in the standard configuration of an Internet access service are
also

NOT ELIGIBLE

:

Caching

Content filtering

Web Casting
-Ineligible charges related to web hosting

Interactive communication web hosting features such as
blogging and web mail are not considered eligible for E-
rate support as standalone services. To be considered for
eligibility, such features must be part of the web hosting
Draft - Schools and Libraries Eligible Services List for Funding Year 2014 Page 8
Priority One

service that is hosting the school or library's web site.

Applicants may seek web hosting services from a single
provider and may not request funding for multiple web
hosting providers.

Costs attributable to the creation or modification of
information, or design such as a web site creation fee or
content maintenance fees.

Content supplied as part of a web hosting service created
by third-party vendors or the web hosting service provider
itself and any features or software involving data input or
retrieval other than the provision of applicant-created
content for an educational purpose (e.g., teacher web
pages or blogs).
The parts of a web hosting service including, but not
limited to, any portion of tools, capabilities or integration
with other systems such as: Student Information Systems
(SIS); databases; student attendance or grades or grade
management; course scheduling; tests or testing systems;
on-line/interactive education systems; and
learning/education management systems. (An eligible web
hosting service will also not include support for the
applications necessary to run online classes or collaborative
meetings).
Draft - Schools and Libraries Eligible Services List for Funding Year 2014 Page 9
Priority One

Priority Two: Internal Connections

Eligibility Requirements for All Internal Connections:

Internal Connections are components located at the applicant site that are
necessary to transport information to classrooms, publicly accessible rooms of
a library, and to eligible administrative areas or buildings. Internal
Connections include connections within, between or among instructional
buildings that comprise a school campus or library branch, but do not include
services that extend beyond the school campus or library branch.
Components at the applicant site are eligible only if they are an essential
element in the transmission of information within the school or library. The
components must be necessary to transport information to the individual
classrooms or public areas of a library.
Internal Connections do not include services that extend across a public right-
of-way beyond the school or library facility.
Funding for Internal Connections is subject to the provisions of the "Two-in-
Five Rule."

Function

Description

Cabling/
Cabling, connectors, and related components used for eligible
Connectors
voice, video, and data transmission within an eligible location
are eligible for discount. Eligible components include:

Cable (e.g., copper, fiber, coax, twisted pair)

Connectors

Jacks, panels, faceplates and wire managers

Conduit and raceway

Other cabling components necessary to transport
information to the individual classrooms or public
areas of a library.
Consumable components are eligible only when included as
part of the original installation of eligible components.
Eligibility limitations
If cabling or cabling components are used for both eligible
and ineligible purposes, the cost of the ineligible portion must
be cost allocated.
Circuit Cards/
Circuit cards and related components, such as memory
Components
modules/Random Access Memory (RAM), are eligible if they
are necessary for adequate performance of an eligible
component, for example, an eligible PBX, router, or server.
Draft - Schools and Libraries Eligible Services List for Funding Year 2014 Page 10
Internal Connections

Network interface cards that are separately priced or used in
eligible equipment are eligible.
Processors and a processor terminator card are eligible if used
in an eligible component.
Phone modems may be eligible if used with an eligible server
or other eligible device for providing remote dial-in network
access, if the remote access is limited to connections from
eligible locations.
Data
Components used to transport information from
Distribution
telecommunication or Internet access facilities to the
individual classrooms or public areas of a library are eligible.
Such components may include:

Access Points used in a LAN environment

Hubs

Multiplexers used as part of a LAN

Network Switches are eligible for discount when used
for an eligible purpose

Routers are eligible for a discount when used for an
eligible purpose

Wireless LAN Controllers
Voice/Video over IP components are eligible as Internal
Connections.
Components such as those indicated above are typically
configured into a local area network or wireless area network.
Some products may have modules or features that are not
eligible, (e.g., content filtering, network management, and
caching). If these ineligible components are available
separately, or the applicant specifically seeks the ineligible
functions, their cost must be subtracted from the amount
eligible for discount.
Data Protection
Data protection components are used to ensure the continued
operation of eligible equipment by protecting equipment and
computer files from environmental or security hazards. The
following components are eligible if used to provide basic and
reasonable measures for data protection:

Firewall

Proxy Server

Tape Backup when used as part of an eligible server

Virtual Private Network

Tape backup cartridge units are eligible when used as
part of an eligible server. A cartridge included with a
tape backup may be provided as an integral
component of the backup unit, if the cartridge is part
Draft - Schools and Libraries Eligible Services List for Funding Year 2014 Page 11
Internal Connections

of the standard product configuration and provided at
no additional cost.
An Uninterruptible Power Supply (UPS)/Battery Backup that
protects eligible equipment is eligible as a data protection
component, but no funding will be provided for UPS systems
that can provide continued backup power for substantial
periods in excess of that necessary for basic power protection.
The following components used for the reliable operation of a
UPS are eligible:

UPS Interface Expander

Relay I/O Module
Interfaces,
Interfaces, gateways, and antennas represent miscellaneous
Gateways,
components that are eligible when used for an eligible
Antennas
purpose to transport information from telecommunications or
Internet access facilities to the individual classrooms or public
areas of a library.
The following components are generally eligible:

Bridge

Cable Modem (but not for receipt of cable TV service;
may also be leased as part of Internet access service)

Channel Service Unit/Data Service Unit (CSU) (may
also be leased as part of Priority One service)

Copper-to-Fiber

FRAD

Gateway

Interface/Edge Device

Network Interface Device

Media Converter

Terminal Adapter

Transceiver

Voice/Fax network module
Eligibility limitations for antennas
Antennas and related components, such as satellite dishes
used for eligible purposes, are eligible for discount if they are
priced separately on a contract or are sold separately.
Antennas embedded in ineligible equipment such as computer
workstations are not eligible.
While an antenna mast that supports eligible Internal
Connections is eligible, large antenna towers are not eligible
as Internal Connections.
Servers
Computers used as servers or similar centralized functions are
eligible if the use is necessary to transport information to the
individual classrooms or public areas of a library.
Draft - Schools and Libraries Eligible Services List for Funding Year 2014 Page 12
Internal Connections

A server may be eligible depending on how it is used. An
eligible server must serve as a conduit for information rather
than as a source for content. Servers typically provide
multiple functions. If servers are used for both eligible and
ineligible purposes, the cost of the ineligible portion must be
removed by cost allocation. The following servers are
eligible:

Dynamic Host Configuration Protocol (DHCP)

Domain Name Service (DNS)

E-mail

Firewall, or Proxy Server
The following servers are eligible only in certain cases:
Remote Access Components-- Eligible if steps are taken to
ensure that remote access is limited to connections from
eligible locations. Remote access cannot be provided to
homes or other non-school or non-library sites, other
than eligible school-based residences and dorms.
Terminal Server-- Eligible to the extent that the use meets
the other eligible server types indicated in this section,
but not eligible as a source for ineligible software
applications or other ineligible uses.
Web Server-- Eligible if used to display content to users of
the Internet, but not eligible as a source for software
applications, database functions, or storage of end-user
files.
One monitor per eligible server or other eligible component
requiring a visual display is eligible for discount. However,
special-purpose devices, such as large screen monitors, are
not eligible.
A KVM switch ("keyboard-video-mouse" switch) is eligible if
cost-effective in comparison to the individual components
necessary.
Software
Specific types of computer software are eligible for discount.
Operating system software, such as network operating
system software required to obtain operation of an eligible
component, is eligible, including functionality provided with
the core operating system at no cost. Additional software
products available separately that provide optional
operational features are not eligible for discount.
E-mail software that is a server-based, shared product is
eligible. If such a software product provides substantial
additional functionality that is not eligible, such as archiving,
database, workflow, or groupware features, only the e-mail
Draft - Schools and Libraries Eligible Services List for Funding Year 2014 Page 13
Internal Connections

portion of the product is eligible and the cost of the ineligible
portion must be cost allocated.
E-mail software or other eligible components that include
content filtering as an integral component part are eligible,
but a separately priced content filtering module or product is
not eligible.
Software for a server-based, shared voice mail system is
eligible.
Software for server based, VoIP user licenses are eligible.
Client Access Licenses for eligible software products are
eligible.
Virtualization software that is a server-based, shared product
is eligible if used for an eligible server function. If such a
software product is used for or provides substantial
functionality that is ineligible, such as archiving, applications,
network management, a cost allocation to remove the
ineligible functionalities is required.
Storage Devices
Storage devices provide electronic data storage on magnetic
or other media. Devices include hard disk drives, CD ROM
drives, DVD drives, and floppy disk drives.
Storage products may be used to store the operating system
of an eligible product, such as a network server used for an
eligible purpose. (See the entry for Servers for further
information.) In addition, storage products may be used for
eligible e-mail files but not for e-mail archiving.
An eligible server or other eligible component that provides a
storage product, such as a DVD drive, as an integral
component part, at no additional cost, is eligible.
Telephone
Centralized components that are an essential element in the
Components
transport of telephone services within a school or library are
eligible. This includes:

Private Branch Exchange (PBX)

Key System (KSU)

Voice Mail Components

Wireless

VoIP Telephony Equipment
In addition, the following features are also eligible:

Automatic Route Selection (ARS)

E911 Reader Board

Voice Compression Module

Voice Interface Card
Draft - Schools and Libraries Eligible Services List for Funding Year 2014 Page 14
Internal Connections

One switchboard/attendant console necessary for operation of
each eligible PBX or eligible Centrex telephone service is
eligible.
An intercom system that is an integral component of a PBX or
other eligible product that is included in the cost of the
eligible component is eligible.
Video
Centralized video necessary to transport information to the
Components
individual classrooms or public areas of a library are eligible.
This includes:

CODEC

Master Control Unit

Multipoint Control Unit

PVBX

Video Amplifier

Video Channel Modulator

Enhanced Multimedia Interface
Equipment that is used to control the programming,
distribution, and selection of video content may be eligible, if
used in the transport of information to individual classrooms
or public areas of a library. However, such components are
not eligible if used in end-user equipment and/or are operated
directly by end-users.
Other Eligible
Documentation in hard copy or electronic form is eligible for
Internal
discount if it is basic and is provided as part of the purchase
Connections
of eligible components.
Components
Racks are eligible only to the extent that the components they
contain are eligible. A surge protector provided as an integral
component of a rack or cabinet, without a separately
identifiable cost can be included in the cost of the rack or
cabinet, but a separately priced surge protector is not eligible.
System improvements and upgrades to eligible components
are eligible for discount. Memory upgrades, for example, to
eligible servers are eligible, but memory upgrades would not
be eligible in end-user workstations.
Please see the Miscellaneous section of this document for
additional entries applicable to Internal Connections, such as
charges for installation and configuration.
Draft - Schools and Libraries Eligible Services List for Funding Year 2014 Page 15
Internal Connections

NOT Eligible for
Products and services are only eligible as Internal
E-rate Funding
Connections if they are an essential element in the
as Internal
transmission of information within the school or library.
Connections
Components
The following components are

NOT ELIGIBLE:


Asbestos removal

Broadcast

Electrical system upgrades

Multimedia content, such as encyclopedias on CD
ROM, video information, etc., and also multimedia kits

Intercom and public address (PA) system

Spare parts

External speakers (except when provided at no cost as
an integral part of an eligible component)

Test Equipment

Consumable Kits which contain installation tools

Wiring and components providing electrical service or
for radio or television broadcast or cable services

Network interface cards that are embedded in
ineligible equipment (such as end-user equipment) or
included in the pricing for ineligible equipment

Phone modems that are provided in or with end-user
equipment, or used to provide dial-in access from
ineligible locations such as homes or other non-school
or non-library sites

Lightning Arrestor

Surge Protector

Power Distribution Units

Power Strips

Disaster Recovery

Environmental Monitoring

Components that are installed in standby mode,
redundant, not active and online, or otherwise not an
essential element in the transmission of information
within the school or library
Ineligible Servers:

Storage of application software, databases accessed
by end users, or end-user files other than e-mail files

End-user personal computers/workstations, even if the
device also provides server functionality

Caching server and print server. (However, caching
and print server features provided by the core network
operating system may be utilized if the principal
function of the server is for other purposes that are
eligible).

Laptop (presumed to not be eligible because a laptop
is typically used as an end user workstation).
Draft - Schools and Libraries Eligible Services List for Funding Year 2014 Page 16
Internal Connections

Ineligible Software:

All end-user software such as curriculum and
productivity software

Softphones for VoIP

Application Software other than server-based, shared
e-mail

Software used to develop new applications

Network management software

Operating system software for end-user computers

Security software/Utility software, such as anti-virus
and anti-spam software

Client Access Licenses for ineligible software products
Ineligible Storage:

Devices used to supplement storage requirements of
personal computers on a network. For example,
storage devices are not eligible if used to store the
following information: end-user files other than
eligible e-mail files; application software; other
ineligible software; archival information including
archived e-mail files; caching information

Storage devices in end-user components, such as end-
user computer workstations

Consumable storage, such as floppy disks, recordable
CD ROM media, and cartridge magnetic tape

Video Content Storage
Ineligible Data Protection Components:

Intrusion Detection/Intrusion Prevention

Online Backup Solutions

Tape backup cartridge units when part of a PC or
workstation

Cost of purchasing additional or separate tapes
Ineligible Interfaces, Gateways, Antennas:
Antennas and other components used for the receipt of over-
the-air radio and television broadcast signals or for radio
signals from cable television operators.
Ineligible Telephone Components:

Automatic Call Distribution System (ACD)

Call Accounting System

Call Sequencer

Homework Hotline

Station Message Detail Recording (SMDR)

An intercom or public address system
Draft - Schools and Libraries Eligible Services List for Funding Year 2014 Page 17
Internal Connections

Ineligible End-user Equipment:

Computer workstations including personal computers
and laptops

End-user telephone sets

Fax machine

Cameras

Microphones

Videotape recorders

Personal digital assistants, smartphones, and tablets

CD/DVD player

Pager

Printer

Two-way radio

End-user telephones and end-user voice mail
components such as answering machines are not
eligible. In addition, telephone components not
essential for the transport of telephone services within
the school or library are not eligible (unless included
as an integral component of a standard product
offering for an eligible product, at no additional cost).

Interactive White Boards
Ineligible Video Components:

End-user video equipment and equipment for the
creation of video content is not eligible for discount.
Examples include video monitors, televisions, video
cameras, and video recorders and playback devices.

Broadcast and cable television equipment used for the
display or distribution of broadcast and cable television
signals
See the Miscellaneous section of this document for
additional entries applicable to Internal Connections. For
example, finance charges and termination charges are not
eligible.
Draft - Schools and Libraries Eligible Services List for Funding Year 2014 Page 18
Internal Connections

Priority Two: Basic Maintenance of Internal Connections

Basic maintenance of internal connections (BMIC) ensures the necessary and
continued operation of eligible internal connection components at eligible locations.
Funding will be provided for the eligible portion of a technical support contract that
includes services that exceed BMIC, if the ineligible portion of the contract can be
cost allocated. Technical support contracts that cannot be cost allocated to remove
costs that are beyond BMIC, are ineligible in their entirety.
All requests in this category are for services to be delivered within the July 1 to June
30 Funding Year.
Although Internal Connections is subject to the provisions of the "Two-in-Five Rule,"
this rule does not apply to Basic Maintenance of Internal Connections ("BMIC").
Maintenance
Necessary basic maintenance services are defined as follows:
and Technical
"but for the maintenance at issue, the connection would not
Support of
function and serve its intended purpose with the degree of
Internal
reliability ordinarily provided in the marketplace to entities
Connections
receiving such services without E-rate discounts." 47 C.F.R.
54.502(a)(4)(ii). The following basic maintenance services are
eligible:

Repair and upkeep of eligible hardware

Wire and cable maintenance

Basic technical support

Configuration changes
Basic maintenance is eligible for discount only if it is a
component of a maintenance agreement or contract for eligible
components. The agreement or contract must specifically
identify the eligible components covered, including product
name, model number, and location. Reimbursements for BMIC
will be paid for the actual work performed under the agreement
or contract.
NOT Eligible
The following products and services are

NOT ELIGIBLE

:
for E-rate
Funding as

Unbundled Warranties, including prepaid retainers for
Basic
service that may not actually need to be performed.
Maintenance of

On-site technical support (i.e., contractor duty station at
Internal
the applicant site) when off-site technical support can
Connections
provide basic maintenance on an as-needed basis,
unless applicants present sufficient evidence
demonstrating that on-site technical support is more
cost-effective than utilizing off-site support.

Services such as network management and 24-hour
network monitoring.
Draft - Schools and Libraries Eligible Services List for Funding Year 2014 Page 19
Basic Maintenance of Internal Connections


Help desks that provide a comprehensive level of
support beyond basic maintenance of only eligible
components.
In addition, software Client Access Licenses are not eligible as
Basic Maintenance. However, Client Access Licenses for
eligible software products may be eligible in the Internal
Connections funding category.
Eligible basic maintenance does not include services to
maintain ineligible equipment, to enhance the utility of
equipment beyond the transport of information, or to provide
diagnostic services in excess of those necessary to maintain
the equipment's ability to transport information.
Draft - Schools and Libraries Eligible Services List for Funding Year 2014 Page 20
Basic Maintenance of Internal Connections

Miscellaneous

Additional miscellaneous services associated with Priority One and Priority Two
services are eligible for funding. When requesting these services on the FCC Form
471, applicants should list these miscellaneous services in the same category as the
product or service being installed or obtained--Telecommunications Services,
Internet Access, Internal Connections, or Basic Maintenance of Internal Connections.
The miscellaneous services and products in this section related to
Telecommunications should be requested in the Telecommunications Services or
Internet Access category, depending upon the nature of the service provider.

Product Type

Description

(Function)
Installation and
Installation, activation, and initial configuration of eligible
Configuration
components are eligible if they are part of a contract or bid
for those eligible components. Such eligible services may
include basic design and engineering costs and basic project
management costs, if these services are provided as an
integral component of the installation of the relevant
services.
In addition, on-site training is eligible as a part of installation
services but only if it is basic instruction on the use of eligible
equipment, directly associated with equipment installation,
and a part of the contract or agreement for the equipment.
Training must occur coincidently or within a reasonable time
after installation.
Miscellaneous
Fees and charges that are a necessary component of an
Fees and
eligible product or service are generally eligible, including:
Charges

Change fees

Freight assurance fees

Shipping charges
The following fees and charges are eligible only if a contract
with a vendor for eligible product or services specifically
provides for these costs:

Per diem

Travel time
A manufacturer's multi-year warranty for a period up to three
years and provided as an integral part of an eligible
component, without a separately identifiable cost, can be
included in the cost of the component.
Lease fees to rent or lease eligible components are eligible.
Draft - Schools and Libraries Eligible Services List for Funding Year 2014 Page 21
Miscellaneous

Taxes, surcharges, and other similar, reasonable charges
incurred in obtaining an eligible product or service are
eligible. This includes customer charges for universal service
fees, but does not include additional charges for universal
service administration.
A reasonable contingency fee is eligible only if it is a regular
business practice of the service provider. This fee will be
reimbursed only if the work is performed.
Other
In addition to items indicated in other sections of this Eligible
Miscellaneous
Services List, the following items are

NOT ELIGIBLE

for
Components that
discount:
are NOT Eligible

Interest or finance charges

Late payment fees

Performance bond

Termination charges
Any product or service that is duplicative of a service for
which funding has already been requested. Services that
provide necessary bandwidth requirements, such as multiple
T-1 lines, when appropriate for the population served and the
services to be received are not duplicative.
Failover products or services are not eligible. Any stand
alone products or services that are only utilized when the
primary fails are not eligible.
Broadcast television, cable television, Instructional Television
Fixed Service (ITFS), and satellite television are not eligible
for discount.
Creation of software programs or functions, such as through
computer programming is not eligible.
Ineligible Installation and Configuration:
Consulting services not directly tied to and coincident with
basic installation and configuration of eligible services are not
eligible. Services and components that are

NOT ELIGIBLE

include, but are not limited to the following:

Initial planning to determine the technology and/or
components to be deployed.

Network architecture design.

Development of technology plans.

Application assistance, program advice, and other
activities not tied directly to actual installation and
initial configuration of components.

Labor costs for school and library personnel.

Costs for contractor personnel to operate components.
Draft - Schools and Libraries Eligible Services List for Funding Year 2014 Page 22
Miscellaneous


Costs for network management software, services,
and equipment.

Test equipment and tools.

End-user training, such as training of teachers and
staff in the use of covered services in their programs
of instruction or for professional development.

Construction costs, other than incidental charges to
restore a facility to pre-installation conditions, and
except as described in the ESL entry for "Fiber or Dark
Fiber".
Draft - Schools and Libraries Eligible Services List for Funding Year 2014 Page 23
Miscellaneous

Special Eligibility Conditions

The following section lists additional requirements relating to eligible services and
products. The Universal Service Administrative Company also maintains documents
providing more details regarding the administration of the E-rate program on the
Schools and Libraries Division website, available at http://www.usac.org/sl/. These
documents are not included by reference in this Eligible Services List.
Ancillary Use
If a product or service includes ineligible functionality,
then, in general, the proportionate cost of this
functionality must be removed from funding requests
through a cost allocation process. However, in certain
limited cases, if any ineligible functionality is not
significant and strictly ancillary to the principle uses of the
product or service, the full product or service may be
eligible for discounts.
The following conditions are considered when evaluating
whether ineligible functionality is ancillary: (1) a price for
the ineligible component cannot be determined separately
and independently from the price of the eligible
components, and (2) the specific package remains the
most cost-effective means of receiving the eligible
services, without regard to the value of the ineligible
functionality. In addition, the applicant may not be
specifically seeking one or more of the ineligible
components.
Funding requests that include only a single price for
components that contain both eligible and ineligible
functionality, and fail to meet the requirements for
Ancillary Use, are fully ineligible. Therefore, applicants are
encouraged to utilize a cost allocation process to remove
ineligible functionality whenever feasible. For further
information, see Cost Allocation Guidelines for Products
and Services.
Cost Allocation
If a product or service contains both eligible and ineligible
features, an applicant may use cost allocation so that
partial funding can be provided. Any cost allocation must
be based on tangible information that provides a
reasonable and appropriate delineation between the
eligible and ineligible components. When no cost
allocation is provided for funding requests that require cost
allocation, USAC will contact the applicant to request such
cost allocation. See the USAC web document concerning
cost allocation for additional information:
http://www.usac.org/sl/applicants/beforeyoubegin/eligible
-services/cost-allocations.aspx
Draft - Schools and Libraries Eligible Services List for Funding Year 2014 Page 24
Special Eligibility Conditions

Eligible Users and
Educational purposes. E-rate support may be provided
Locations
only for eligible products or services that will be used
primarily for educational purposes. Activities that are
integral, immediate, and proximate to the education of
students or the provision of library services to patrons,
qualify as "educational purposes." There is a presumption
that activities on school or library property meet this
standard.
Residential schools that serve students with special
circumstances schools on Tribal lands; schools
designated to serve students with medical needs; schools
designed to serve students with physical, cognitive or
behavioral disabilities; and schools where 35 percent or
more of their students are eligible for the National School
Lunch Program (NSLP) are eligible for support. Some
services outside of a school or library location may also be
eligible for discount in certain cases, such as use by
teachers or other school staff while accompanying
students on a field trip or sporting event.
The term "school or library property" includes a district
office or similar facility, but does not include businesses or
organizations separate from a school or library
organization. For example, the facilities of a business that
has contracted with a school to provide bus service do not
constitute a location eligible for E-rate support.
Employees of a school or library with a normal duty station
at an eligible location are eligible users. Employees of a
non-school or non-library activity, even if located on
school or library property, such as a state government
office with responsibilities other than education or library
services (e.g., a division of motor vehicles), are not
eligible users.
Special Regulatory
Telecommunications Services: If the applicant seeks a
Requirements
telecommunications service, support will be available only
if the telecommunications service is provided by a
telecommunications carrier, that is, a company that offers
telecommunications services on a common carriage basis.
A telecommunications service is "the offering of
telecommunications for a fee directly to the public, or to
such classes of users as to be effectively available directly
to the public...." All telecommunications carriers must be
common carriers and are required by the FCC to file FCC
Form 499A (Telecommunications Reporting Worksheet).
Supported telecommunications services provided by
telecommunications carriers include all commercially
Draft - Schools and Libraries Eligible Services List for Funding Year 2014 Page 25
Special Eligibility Conditions

available telecommunications services.
Telecommunications: Supported telecommunications can
be provided in whole or in part via lit or dark fiber by any
entity, including non- telecommunications carriers.
Telecommunications is defined as "the transmission,
between or among points specified by the user, of
information of the user's choosing, without change in the
form or content of the information as sent and received."
Internet access. If the applicant seeks Internet access,
support will generally be available only for basic conduit
access to the Internet. "Internet access" is defined in
section 54.5 of theFCC's rules. Some Internet access
services may include features that are not themselves
eligible, such as specialized content, caching services,
and/or filtering services. In general, funding requests that
provide only a single price for a product or service that
contains both eligible and ineligible functionality are fully
ineligible. However, cost allocation may be used to
provide separate pricing for the eligible and ineligible
components.
Two-in-Five Rule
The "Two-in-Five Rule" allows each eligible entity to obtain
support for Internal Connections funding requests every
two out of five years. This limitation applies only to
Internal Connections and not to requests appropriately
categorized as Telecommunications Services, Internet
Access, or Basic Maintenance of Internal Connections.
Wide Area

WAN Restriction. WANs cannot be built or
Networks
purchased using E-rate support but WAN facilities may be
leased.

Lease of Wide Area Network Infrastructure.
Facilities that provide a Wide Area Network may be leased
by applicants as a Priority One service. Limitations apply
to the reimbursements that are available for initial
implementation costs (leased equipment and its
installation) of service provider infrastructure. The Wide
Area Network Fact Sheet has further details about
exclusive access limitations, amortization requirements,
and other eligibility conditions for lease of Wide Area
Network functionality.

WAN Versus LAN Components (On-Premise Priority
Draft - Schools and Libraries Eligible Services List for Funding Year 2014 Page 26
Special Eligibility Conditions

One Equipment). For data and other networks, the
distinction between Wide Area Network (WAN)
functionality and Local Area Network (LAN) functionality is
important. FCC rules establish a rebuttable presumption
that a connection does not constitute an Internal
Connection if it crosses a public right of way. In order to
determine what may be properly funded as Internal
Connections, a demarcation point between a Wide Area
Network service and the Local Area Network components
must be established. This approach is described more
fully in the web document On-premise Priority 1
Equipment located in the SLD Reference Area of the USAC
web site.
Draft - Schools and Libraries Eligible Services List for Funding Year 2014 Page 27
Special Eligibility Conditions

Glossary

800 Service
800 Service provides toll calling that is paid by
(Telephone Service)
the called party rather than the calling party.
The name comes from the original Area Code
used for all toll-free numbers. Current and
future "800 Service" area codes use the
convention 8NN, when N is a specific digit, for
example 888, 877, and 866.
900/976 Call Blocking
Call Blocking is a monthly or recurring
(Telephone Service
telephone company charge for the blocking of
Components)
calls, such as to 900 or 976 numbers. The
blocking prevents callers from completing calls
to 900 or 976 numbers.
900/976 Charges
"900" is an area code used to reach a wide
(NOT Eligible for Funding as
range of information providers. Examples of
Telecommunications
the information that may be provided via a 900
Services)
number are adult content programming,
weather reports, lottery results, or caller voting
for various topics such as television polls. 900
service calls are charged to the party
originating the call. Charges for accessing 900
calls are often included in the toll charges on
the local telephone bill. 976 service provides a
local, pay-per-call telephone service.
911/E911 Trunks/Lines
911 and E911 trunks or lines are dedicated
(Telephone Service)
telecommunications links specifically or
exclusively used for connection between a
school/library and a Public Safety Answering
Point (PSAP).
Access Point
An Access Point is a base station in a wireless
(Data Distribution)
LAN. Access points are typically stand-alone
devices that may plug into an Ethernet hub or
server or may provide a repeater function for
wireless networks.
Alarm Telephone Line
An alarm telephone line is a
(Telephone Service)
telecommunications line specifically dedicated
to a school or library burglar or fire alarm
system. It may be the equivalent of a POTS
line or a dedicated line between the school or
library and the alarm company.
Antennas
An antenna is a device for transmitting and/or
(Interfaces)
receiving radio frequency signals.
Application Software
Application software applies to software

(Not Eligible for E-rate
accessed directly by end users, such as word
Funding as Internal
processors, spreadsheets, utility, anti-virus,
Connections Components)
and graphics programs.
Asbestos Removal
Some older buildings were constructed using
(Not Eligible for E-rate
products that contain asbestos, which has been
Funding as Internal
determined to be harmful to health.
Connections Components)
Renovations and installations in such buildings
require special treatment, such as, asbestos
removal.
Asynchronous Transfer Mode
ATM is a high-speed Digital Transmission
(ATM)
Service that can provide bandwidth of 622
(Digital Transmission
Megabits per second or higher.
Services)
Automatic Call Distribution
An Automatic Call Distribution (ACD) system,
System (ACD)
typically used with a PBX, provides a means of
(Telephone--Ineligible)
automatically distributing calls evenly on a next
available agent basis, so that productivity is
maintained and inbound calls are handled
efficiently. The system also allows the
monitoring of operation on a real-time basis.
Additionally, some systems compile historic
reports that may enable better utilization of
resources for handling incoming calls.
Automatic Route Selection
Automatic Route Selection (ARS) is a PBX and
(ARS)
Centrex service that allows for automatic
(Telephone Components)
selection of the most efficient and cost-
effective route. It may also be referred to as
"least cost routing". By using the ARS feature,
outgoing phone calls from PBX and Centrex
stations are routed to the most cost-efficient
service or facilities.
Bridge
A bridge is a data communications device that
(Interfaces)
connects two or more network segments, often
translating information from one type of
network protocol to another.
Broadband over Power Lines
Broadband over Power Lines (BPL) is a carrier
(BPL)
current system installed and operated on an
(Digital Transmission
electric utility service as an unintentional
Services)
radiator that sends radio frequency energy on
(Internet Access)
frequencies between 1.705 MHz and 80 MHz
over medium voltage lines or low voltage lines
to provide broadband communications. It is
also located on the supply side of the utility
service's points of interconnection with
customer premises.
Broadcast and Cable
Broadcast/cable equipment applies to
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Glossary

Television Equipment
equipment used in the transmission or receipt
(Video Components--
of broadcast TV, broadcast radio, broadcast
Ineligible)
satellite, or cable television service.
Broadcast "Blast" Messaging
Broadcast "Blast" Messaging is a service that
(NOT Eligible for Funding as
allows for a message to be created and
Telecommunications
delivered to a user defined group typically via
Services)
voice or text message.
Cable Modem
A cable modem is a modem designed for use
(Internet Access)
on a TV coaxial cable circuit and provides a
(Interfaces)
high-speed data path. It can provide high-
speed access to the Internet over a cable
television line.
Cabling
Cabling refers to the wires or groups of wires
(Cabling)
capable of carrying voice, video, or data
transmissions. Cabling provides electrical (or,
in the case of fiber optics, lightwave)
connectivity between points.
Caching
Caching is a method that stores recently
(Servers--Ineligible)
accessed information. Caching components,
(Storage Devices--Ineligible)
such as, caching servers, store information
locally so that the information is accessible
more quickly than if it must be transmitted
across a network from a distant server.
Caching Service
A caching service is a special high-speed
(Not Eligible for E-rate
storage mechanism at the border of a network
Funding as Internet Access
and the Internet that holds frequently accessed
Services)
Internet information, thereby reducing retrieval
times for information often requested from the
Internet.
Call Accounting System
A Call Accounting System records information
(Not Eligible for E-rate
about telephone calls. It can provide
Funding as Internal
comprehensive information about call costs by
Connection Components)
associating call records with users, phone
extensions, or profiles.
Such systems may include Station Message
Detail Recording (SMDR) or Call Detail
Recording (CDR), which are software/hardware
PBX components that provide the capability to
generate reports on call details such as call
duration, PBX station number, time and date,
dialed number, and cost of call.
Call Sequencer
An Automatic Call Sequencer is a component
(Not Eligible for E-rate
used with a PBX or Key system. The call
Funding as Internal
sequencer distributes incoming telephone calls
Connections Components)
among a select number of stations or
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Glossary

telephones. Some call sequencers are
designed to generate statistical reports on
number of calls and how calls were handled.
Cartridge Magnetic Tape
Cartridge magnetic tape is used in tape backup
(Not Eligible for E-rate
devices, and provides replaceable and archive
Funding as Internal
storage capacity.
Connections Components)
CD/ DVD Player
A Compact Disc or Digital Video Disc (CD/DVD)
(Not Eligible for E-rate
Player is a device that plays or reproduces the
Funding as Internal
music, voice, and/or video from a CD or Digital
Connections Components)
Video Disc.
Cellular Service
Cellular Service uses radio transmissions to
(Telephone Service)
provide a wireless telephone service.
Centrex
Centrex is a business telephone service that
(Telephone Service)
consists of a wide variety of features, such as,
call forwarding and call transfer, provided by
central office software.
Change Fees
Change fees are charges imposed for the
(Miscellaneous Fees and
modification of an existing service.
Charges)
Channel Service Unit /Data
A CSU/DSU is a device that terminates a digital
Service Unit (CSU/DSU)
channel at a customer's premises. A CSU/DSU
(Interfaces)
often serves as a demarcation between a local
network and wide area network facilities.
Circuit Cards
Circuit cards provide microprocessors,
(Circuit Cards)
transistors, and other components on a circuit
board. Circuit cards often are designed to fit
into a slot of a larger component, such as a
telephone PBX, router, or computer.
Client Access Licenses
A Client Access License is a software licensing
(Software)
approach used by some vendors that provides
authorization to access a software product.
CODEC / Video Encoder
A CODEC (coder/decoder), also known as a
(Video Components)
video encoder, is a device comprising an
encoder and decoder in the same equipment.
The CODEC produces a coded output and
compresses and decompresses audio and video
signals.
Conduit and Raceway
Conduit and raceway are metal or plastic pipe
(Cabling)
or channels used to protect cable.
Conferencing Services
Conferencing Services provide a means for
(Other Eligible
multiple users to participate in group
Telecommunications)
discussions via telephone circuits or video
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Glossary

facilities.
Connectors
Connectors are devices that connect wires or
(Cabling)
fibers.
Consumable Components
Consumables consist of miscellaneous
(Cabling)
components that are depleted with use, such
as tape, splicing materials, labels, and wire
wrap.
Consumable Kits
Consumable Kits include installation tools and
(Not Eligible for E-rate
consist of miscellaneous components that are
Funding as Internal
depleted with use, such as tape, splicing
Connections Components)
materials, labels, and wire wrap.
Contingency Fee
A contingency fee is a specific dollar allowance
(Miscellaneous Fees and
for possible unforeseeable elements that may
Charges)
occur within the scope of a project.
Copper-to-fiber (TX-to-FX)
A Copper-to-fiber converter, also known as a
Converter
TX-to-FX converter, is a device that converts a
(Interfaces)
copper connection to a fiber optic connection.
Couplers
Couplers are passive devices that accept one
(Cabling)
input broadband signal and replicate it onto
another or multiple outputs.
Custom Calling Services
Custom calling services extend the features
(Telephone Service
available with telephone service. Features
Components)
available include (but are not necessarily
limited to) call waiting, 3-way calling, speed
calling, distinctive ring, and call forwarding.
Dark Fiber Service
Dark fiber refers to fiber optic cable for which
(Dark Fiber)
the service provider has not provided
modulating electronics.
Digital Subscriber Line (DSL)
Digital Subscriber Line (DSL) is a technology
(Telecommunications/Internet
that provides high-speed connections over
Access)
telephone lines. Different types of DSL service
are available, using descriptions such as ADSL,
HDSL, and SDSL. The DSL family of
technologies sometimes goes by the general
name xDSL.
Direct Broadcast Satellite
Direct Broadcast Satellite (DBS) is a technology
(DBS)
that uses satellite to transmit TV programs to
(Ineligible
subscribers. The transmitted signals are
Telecommunications)
received using individual rooftop antennas.
Program reception of the subscriber is limited
to those channels broadcast by a specific
provider.
Direct Inward Dialing (DID)
Direct Inward Dialing (DID) service allows
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Glossary

(Telephone Service
outside calls to be directed to a Private Branch
Components)
Exchange station line without the use of an
operator.
Directory Advertising
Directory Advertising is advertising in a
(NOT Eligible for Funding as
telephone directory yellow pages, Internet, or
Telecommunications
elsewhere. This may be provided by the
Services)
telephone company or another entity.
Directory Assistance Charges
Directory Assistance Charges are those charges
(Telephone Service)
assessed for calls made to 411 or other
Directory Assistance numbers such as (201)
555-1212 for information. Typically charges
are assessed on a per call basis.
Directory Listings
A telephone company directory contains an
(NOT Eligible for Funding as
alphabetical listing, by name, of all telephone
Telecommunications
subscribers (except those requesting unlisted
Services)
or non-published service). Typically, the initial
directory listing is provided free of charge to
the subscriber, but extra-cost services are
available, such as additional listings, unlisted or
non-published numbers, and bolded entries.
Disaster Recovery
Disaster recovery describes a means of
(Not Eligible for E-rate
restoring service to a computer network that
Funding as Internal
has suffered a disaster. Such costs may
Connections Components)
include the rental of a site that houses links
and equipment that is modeled after the
damaged network.
Distance Learning
Distance Learning utilizes video and audio
(Digital Transmission
technologies to allow students who are
Services)
remotely located from other students or the
lecturer to participate interactively with the
class.
Documentation
Documentation includes support material
(Other Eligible Internal
provided in the form of paper or electronic
Connections Components)
media. It may include diagrams, blueprints,
equipment specifications, or instruction
manuals for services and products.
Domain Name Registration
A Domain Name indicates an address of
(Internet - Related Services)
location on the Internet. For the e-mail
address portion of a symbolic abc@xyz.org, the
domain name is xyz.org. Domain Name
Registration is the registering of the name and
the charge associated with the registration
process.
Domain Name Service (DNS)
Domain names, such as www.fcc.gov, are
(Internet Access) (Servers)
alphabetic, so they are easier to remember
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Glossary

than the IP addresses on which the Internet is
based. A Domain Name Service translates the
alphabetical names input by users into the IP
addresses used by Internet devices.
DS-1
DS-1 is a type of Digital Transmission Service,
(Digital Transmission
and stands for "Digital Signal, level 1." It
Services)
operates at a bandwidth of 1.544 megabits per
second. Other DS levels--DS-2, DS-3, and DS-
4--operate at higher bandwidths.
Duplicative Services
Duplicative services are those that deliver the
(Other Miscellaneous
same functionality, to the same population, in
Ineligible Components)
the same location, during the same period of
time.
Dynamic Host Configuration
Standard networks need each computer to
Protocol (DHCP)
have a unique address for communication to
(Internet Access)
occur. Dynamic Host Configuration Protocol
(Servers)
(DHCP) is a system that provides this unique
address from a central computer so that each
individual computer does not need to be
separately configured.
E911 Reader Board
The E911 Reader Board is adjunct hardware for
(Telephone)
a PBX and is used to access E911 Emergency
service.
Electrical System Upgrades
Electrical system upgrades refer to products
(Not Eligible for E-rate
and services that provide, upgrade, or enhance
Funding as Internal
the provision of electrical power.
Connections Components)
E-mail
E-mail stands for "electronic mail." E-mail or
(Software)
electronic mail, is a system for sending text
(Servers)
messages and other information across a
network.
E-mail Archiving
E-mail archiving is a form of electronic
(E-mail)
recordkeeping that often includes compressing
(Servers)
e-mail files to make greater inbox space
(Storage Devices)
available.
E-mail Service
An e-mail service provides for the transmission
(E-mail)
of text messages and other embedded data
such as file attachments. It also enables the
transmission of messages over a local network
or the Internet.
Enhanced Multimedia
The EMMI is an interface that gives PC and
Interface (EMMI)
workstation users on ATM
(Video Components)
networks the ability to send and receive full-
motion, high quality video, CD quality
stereo and high speed data. Signals are
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Glossary

transformed into ATM cells
and transported optically, using the
Synchronous Optical Network (SONET)
standard.
Environmental Monitoring
Environmental monitoring components provide
Components
information about heat, humidity, or other
(Not Eligible for E-rate
factors in order to provide a warning system for
Funding as Internal
conditions that may affect the correct operation
Connections Components)
of equipment. For example, an environmental
monitoring card is sometimes available as an
optional feature of an uninterruptible power
supply and is used to monitor the
environmental conditions of a rack, computer
room, or data center.
Ethernet
Ethernet is a type of Digital Transmission
(Digital Transmission
Service. Traditionally, Ethernet operates at a
Services)
bandwidth commonly known as 10Base-T
which is equivalent to 10 megabits per second
(Mb/s). 100Base-T at 100 Mb/s and Gigabit
(1,000Mb/s) are also available.
Faceplates
Faceplates are covers that fit over a jack,
(Cabling)
outlet, or dial.
Failover
Failover is generally a component or service
(Other Miscellaneous
which is activated if the primary component or
Ineligible Components)
service loses its capability to function.
Fax Machine
A facsimile, or fax, machine is a device in which
(Not Eligible for E-rate
the image of a document is electronically
Funding as Internal
transferred over the telephone network and
Connections Components)
printed out elsewhere.
Fiber Optics or Fiber
Fiber Optics is a technology that uses light to
(Digital Transmission
transport information and can provide a Digital
Services)
Transmission Service.
Filtering Service
A filtering service protects users from
(Not Eligible for E-rate
dangerous or inappropriate content most often
Funding as Internet Access
by selectively blocking certain words or certain
Services)
Internet sites.
Firewall
A firewall is a hardware and software
(Internet Access)
combination that sits at the boundary between
(Data Protection)
an organization's network and the outside
(Servers)
world, and protects the network against
unauthorized access or intrusions.
Flat Rate
Local telephone companies use several
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Glossary

(Telephone Service)
methods to bill customers for local phone
service, such as Flat Rate, Message Rate, and
Local Measured Service. Flat Rate is a billing
method for telephone service that, for a set
price per month, provides a user an unlimited
number of local calls.
FRAD
A Frame Relay Assembler/Disassembler (FRAD)
(Interfaces)
is a communications device that breaks a data
stream into frames for transmission over a
Frame Relay network and recreates a data
stream from incoming frames. A Frame Relay
router serves the same purpose but provides
more intelligence in avoiding congestion.
Frame Relay
Frame relay is a type of Digital Transmission
(Digital Transmission
Service. Frame relay networks in the United
Services)
States support data transfer rates at T-1
(1.544 Mbps) and T-3 (45 Mbps) speeds.
Freight Assurances
Freight assurance fees are fees assessed to the
(Miscellaneous Fees and
purchaser for the guarantee of safe delivery to
Charges)
their premises of goods, i.e., they provide
shipping insurance.
Gateway
A gateway is a network device that acts as an
(Interfaces)
entrance to another network and often is used
to connect two otherwise incompatible
networks.
Hard Disk Drives
Hard disk drives are storage devices that
(Storage Devices)
consist of magnetic platters that spin like a
record player and magnetic pickup devices,
called heads, that are like the needle of a
record player. The magnetic platters and
heads are sealed in a vacuum in order to
maintain tight tolerances and enhance service
life.
Homework Hotline Equipment
Homework Hotline equipment includes an
(Ineligible for E-rate Funding
automated response or call routing system that
for Internal Connections
provides information to callers about school
Components)
assignments.
Homework Hotline Service
A Homework Hotline Service is typically
(Other Eligible
provided as a toll-free telephone number for
Telecommunications)
students to contact the school regarding
questions on homework.
Hub
Hubs are central connection points for some
(Data Distribution)
types of local area networks with
interconnecting cabling from many individual
devices, such as computer workstations,
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Glossary

printers, servers, and other hubs.
Inside Wire Maintenance Plan
An Inside Wire Maintenance Plan is a monthly
(Telephone Service)
recurring charge that provides for the repair,
replacement, and maintenance of customer
owned inside-premise wire. Cost of the service
is sometimes included in regular monthly bills
for local and long distance telephone services.
Integrated Services Digital
Integrated Services Digital Network (ISDN) is a
Network
type of Digital Transmission Service that uses
(Digital Transmission
traditional phone lines to transmit digital voice
Services)
and data over telephone lines. There are two
types of service. Basic Rate Interface (BRI)
provides a total bandwidth of 144 kilobits per
second. Primary Rate Interface (PRI) provides
a total bandwidth of 1.544 megabits per
second.
Interactive Television
Interactive TV (ITV) provides a means for a
(Digital Transmission
viewer to interact with the television set in
Services)
ways other than controlling the channels,
volume, and/or handling videotapes. In an
educational setting, such as in a school, ITV
provides a means for teachers and students
who are remotely located in different places to
conduct a class and to interact with each other.
ITV also requires a special "set-top box" to be
added to the existing television set.
Interactive White Board
An Interactive White Board is a device that
(Not Eligible for E-rate
allows for end-users to display information with
Funding as Internal
a vast array of interactive features such as
Connections Components)
online annotation, the ability to control a
personal computer, and distance learning.
Intercom
An intercom is an internal communication
(Not Eligible for E-rate
system, originally consisting of multiple
Funding as Internal
speaker/microphone devices connected into an
Connections Components)
amplifier system. Currently, most intercoms
are a part of telephone systems, although
separate intercom systems continue to be used
in many schools.
Interconnected Voice over
Interconnected VoIP is defined as a service that
Internet Protocol
(1) enables real-time, two-way voice
(Interconnected VoIP)
communications; (2) requires a broadband
(Telephone Service )
connection from the user's location; (3)
(Internet - Related Services)
requires Internet protocol-compatible customer
premises equipment (CPE); and (4) permits
users generally to receive calls that originate
on the public switched telephone network and
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Glossary

to terminate calls to the public switched
telephone network.
Interface/Edge Device
An Interface or Edge Device is a physical device
(Interfaces)
that can pass packets between some types of
networks and an Asynchronous Transfer Mode
(ATM) network. The device may be a router or
Ethernet-to-ATM switch that directly connects
to an ATM network.
Internet Access
The definition of Internet access comes from
(Internet Access)
section 54.5 of the FCC's rules which states
that Internet access includes the following
elements: 1) The transmission of information
as common carriage; (2) The transmission of
information as part of a gateway to an
information service, when that transmission
does not involve the generation or alteration of
the content of information, but may include
data transmission, address translation, protocol
conversion, billing management, introductory
information content, and navigational systems
that enable users to access information
services, and that do not affect the
presentation of such information to users; and
(3) Electronic mail services (e-mail).
Internet Content
Internet Content refers to all forms of
(Not Eligible for E-rate
information that are available on the Internet,
Funding as Internet Access
such as text, pictures, sound recordings,
Services)
animation, and video clips.
Internet2
Internet2 is a consortium of universities,
(Not Eligible for E-rate
industry, and government members that
Funding as Internet Access
develop and deploy advanced network
Services)
applications and technologies.
Intrusion Detection/Intrusion
Intrusion Detection/Intrusion Prevention
Prevention
functions in addition to firewalls to monitor,
(Ineligible Internal
detect, and deter threats to a network from
Connections Components)
external and internal attacks.
Key System (KSU)
A Key System, also known as Com Key System
(Telephone Components)
or a KSU, is a type of phone system that
permits more than one telephone line, PBX
extension, private line, or intercom line to
appear on a single telephone.
KVM Switch
A keyboard-video-mouse (KVM) switch is a
(Servers)
switchbox that is used to control two or more
computers from a single keyboard, monitor,
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Glossary

and computer mouse.
Laptop / Notebook Computer
A laptop or notebook computer is a lightweight,
(Servers--Ineligible)
portable computer designed for mobility.
Lightning Arrestor
A lightning arrestor is a device that protects
(Data Protection--Ineligible)
equipment from lightning strikes and static.
Lit Fiber
Lit fiber refers to fiber optic cable for which the
(Telecommunications)
service provider provides modulating
electronics to light the fiber.
Local Area Network
A Local Area Network (LAN) is a short distance
(Data Distribution)
data communications network used to link
together computers and peripheral devices
under some form of standard control. The LAN
is most often connected by cabling or wireless
links within the same building. A LAN consists
of several components, including cabling,
servers, computer workstations, network
interface cards, printers, and data distribution
equipment, such as network switches, hubs,
and routers.
Local Measured Service
Local telephone companies use several
(Telephone Service)
methods to bill customers for local phone
service, such as Flat Rate, Message Rate, and
Local Measured Service. Local Measured
Service typically allows an unlimited number of
incoming calls. Outgoing calls beyond a certain
threshold result in extra charges.
Local Phone Service
Local phone service is a service provided by a
(Telephone Service)
local exchange carrier (LEC). Phone lines from
homes and businesses terminate at a central
office of a LEC, which in turn connects to other
local exchanges and to carriers for long
distance service.
Long Distance Telephone
Long distance telephone service is provided by
Service
interexchange carriers and provides telephone
(Telephone Service)
service outside of a local calling area.
Mast
A mast is a pole or structure on which an
(Interfaces)
antenna is placed.
Master Control Unit
A Master Control Unit (MCU) is a device that
(Video Components)
controls the main operating functions of a video
system.
Media Converter
A media converter is a module that converts
(Interfaces)
one type of media to another type of media for
network compatibility. The actual media can
vary, such as fiber, coax, or twisted pair.
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Glossary

Memory Modules / Random
A memory module is the electronic holding
Access Memory (RAM)
place for instructions and data that a
(Circuit Cards)
computer's microprocessor can reach quickly.
The module usually holds multiple Random
Access Memory (RAM) chips. Common types
are SIMM, DIMM, RDRAM, and SDRAM.
Message Rate Service
Local telephone companies use several
(Telephone Service)
methods to bill customers for local wireline
service, such as Flat Rate, Message Rate, and
Local Measured Service. Message Rate Service
provides a certain number of "call units."
Various call lengths and distances can use a
different number of call units. Calls in excess
of the message rate allocation result in
additional charges.
Mobile Hotspot Service
Mobile hotspot service allows certain mobile
(Internet Access)
devices to share their high speed mobile
broadband with other users wirelessly.
Monitor
A monitor is the video display unit (television
(Servers)
screen) that is used to display information from
a computer.
Multimedia Kits
Multimedia kits provide a package of hardware
(Ineligible Internal
and software that adds multimedia capabilities
Connections Components)
to a computer. A multimedia kit may include a
CD ROM or DVD player, a sound card,
speakers, and a bundle of CD ROMs.
Multiplexer
A multiplexer is electronic equipment that
(Data Distribution)
allows two or more signals to pass over one
communications circuit. The circuit may be a
telephone line, dedicated line, or radio signal.
It provides an economic approach for
transporting, for example, up to 24 voice-grade
lines on a single circuit.
Multipoint Control Unit
A Multipoint Control Unit (MCU) is a bridging or
(Video Components)
switching device used for multipoint
videoconferencing.
Network Interface Cards
Network interface cards (NICs) are electronic
(NICs)
devices that connect workstations, servers, or
(Circuit Cards)
other devices to a network. NICs work with the
network software and computer operating
system to transmit and receive messages on
the network.
Network Interface Device
A Network Interface Device (NID) is a
(Interfaces)
component installed between a telephone
network and the inside wire of a customer
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Glossary

premises. The NID is usually provided by the
telephone company and is the transition, or
demarcation point, between the company's
network and the customer's inside wiring.
Network Management
Network Management is a system of equipment
(Software--Ineligible)
or software used in monitoring, controlling, and
managing a communications network.
Network Switch
A switch is a mechanical or electronic device
(Data Distribution)
that completes or breaks an electrical path or
that selects the paths for communication. More
specifically, network switches provide capability
similar to a network hub but provide a
dedicated bandwidth at each network port,
rather than shared bandwidth among all ports.
OC-1
OC-1 stands for "optical carrier 1," which is a
(Digital Transmission
Digital Transmission Service that operates at
Services)
51.84 Megabits per second. Multiples of this
bandwidth are also available, such as, OC-3
and OC-12.
Online Backup Solution
An Online Backup Solution provides off-site
(Not Eligible for E-rate
data storage generally accessible from any
Funding as Internet Access
Internet connection.
Services)
(Ineligible Internal
Connection Components)
Operating System Software
Operating System software enables the basic
(Software)
operations of a computer system or other
electronic device. For example, it can
configure the communication paths between
memory and storage, and provides basic
functions for other software to operate
correctly.
Pager
A Pager (also known as a Beeper) is the
(Ineligible Internal
receiving end of a paging service and is a small
Connections Components)
device worn on the belt or carried in a
handbag. Pagers may provide text or voice
messages, or both.
Paging Services
Paging is a service designed to deliver a
(Paging)
message to a person whose exact location is
unknown. The service employs radio signals
that activate a paging receiver carried by the
intended recipient to deliver a text, numeric, or
voice message.
Payphone Telephone Service
Payphone (or coin) telephone service is
(NOT Eligible for Funding as
provided in a public or semi-public place and
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Glossary

Telecommunications
requires the use of coins, credit card, pre-paid
Services)
card, or other means of payment at the time of
placing the call.
Per Diem
Per diem is a dollar amount designated to a
(Miscellaneous Fees and
vendor for daily expenses, such as, lodging and
Charges)
food. It may or may not include travel time.
Performance Bond
A Performance Bond, also known as a Bid
(Other Miscellaneous
Bond, is a legal obligation, generally obtained
Ineligible Components)
by the vendor or contractor from a third party,
that guarantees the terms of the contract or
agreement will be met. In the event of default
or failure to meet the terms, the bond would be
used to complete the contracted work.
Permanent Virtual Circuit
Permanent Virtual Circuits (PVCs) are shared
(PVC)
connections between end-points. PVCs play a
(Digital Transmission
central role in Frame Relay networks. They are
Services)
also supported in some other types of
networks, such as, X.25.
Personal Communications
Personal Communications Services (PCS) is a
Services (PCS)
digital wireless telecommunications service,
(Telephone Service)
similar to cellular service, but operating on
different radio frequencies.
Personal Computers/
Personal computers, or workstations, are
Workstations
computers designated or designed as end-user
(Servers--Ineligible)
equipment. They may operate in a stand-alone
(Ineligible Internal
environment or may be connected to a host
Connections Components)
computer as part of a network. They are
differentiated from computers configured as
servers that are designed to route information
to and from end-user equipment.
Personal Digital Assistant
A Personal Digital Assistant (PDA) is a handheld
(PDA)
device that can provide several functions such
(Ineligible Internal
as calendaring, telephone, and e-mail. Some
Connections Components)
PDAs may also have wireless networking
features.
Phone Calling Cards
Phone Calling Cards generally have the
(Telephone Service)
appearance of a credit card and provide a
means to make long distance calls from any
phone. Charges for the call are subtracted
from the calling card balance or are included in
the calling card subscriber's monthly phone bill.
Phone Modems
Phone modems are devices that convert data
(Circuit Cards)
signals into suitable form for transmission and
receipt over a telephone line.
POTS
"POTS" stands for "Plain Old Telephone
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Glossary

(Telephone Service)
Service" and provides local telephone dial-tone
service.
Power Strips/Power
A Power Strip is a group of sockets that allow
Distribution Units(PDU)
for multiple power cords to plug into a single
(Ineligible Internal
device. A Power Distribution Unit is a power
Connections Components)
strip designed for data centers or racks with
greater capacity and features than a power
strip.
Printer
A printer is a device that receives computer
(Ineligible Internal
information and prints it on paper.
Connections Components)
Private Branch Exchange
A PBX is a centralized telephone switching
(PBX)
system located at a business or organization
(Telephone Service)
site. The PBX provides internal station-to-
station dialing and access to the public
switched network.
Processor Terminator Card
A processor terminator card is a device
(Circuit Cards)
installed in a multi-processor computer to
signal the computer that only one processor is
installed.
Proxy Server
A proxy server is a device that sits between
(Data Protection)
"trusted clients" (e.g., workstations inside an
(Servers)
organization) and "untrusted clients" (e.g., the
Internet) that provides security features and
often times address translation. To the
"untrusted clients", communication appears to
be taking place with the proxy, even though
the communication is passed to and from the
trusted clients.
Public Address (PA) System
A Public Address System allows the user to
(Telephone--Ineligible)
make announcements through the use of
(Ineligible Internal
amplifiers and speakers.
Connections Components)
PVBX
A Private Video Branch Exchange (PVBX) is a
(Video Components)
PBX designed for video information. A PVBX
can link classrooms or other locations together
and can interconnect end-user and other
equipment, such as cameras, monitors, and
videocassette recorders.
Racks and Cabinets
A rack is a metal supporting framework for
(Other Eligible Internal
mounting cables, equipment, and/or wires. A
Connections Components)
cabinet is an enclosure for equipment,
terminating cables, connection devices, and/or
wires.
Radio Loop
Radio Loop is provided by a local exchange
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Glossary

(Telephone)
telecommunications carrier and is also called
Basic Exchange Telecommunications Radio
Service (BETRS). BETRS is used by local
telephone companies to provide dial tone to
subscribers in certain circumstances, such as
when it is either not technically possible or not
cost-effective to provide the service by
conventional means.
Relay I/O Module
A Relay I/O Module allows protection by an
(Data Protection)
Uninterruptible Power Supply (UPS) for
equipment not pre-designed for a UPS
interface.
Remote Access Components
Remote access components, such as a remote
(Servers)
access router or communications server, allow
users to access network resources by dialing in
from an off-site location in order to connect
their local computer with network devices.
Dialing in most cases typically utilizes standard
telephone lines but, in some cases, may be
based on other technologies.
Reverse Directory Assistance
Reverse Directory Assistance is a service that
(NOT Eligible for Funding as
can use a phone number to provide the name
Telecommunications
and, in some cases, the address of the
Services)
subscriber of that phone number.
Router
Routers are switching devices that can act as
(Data Distribution)
an interface between two networks and connect
different segments, such as departments or
floors in a building. Functionally, routers select
the routing path for traffic, may provide
features such as load balancing, and can
provide trouble-shooting diagnostic capabilities.
Satellite Dishes
Satellite Dishes are antennas capable of
(Interfaces)
receiving signals from and, in some cases,
transmitting signals to communications
satellites.
Satellite Service
Satellite service provides communication
(Digital Transmission
between points on Earth by using an orbiting
Services)
satellite as a communications relay point.
Servers
Servers are computers on a local area network
(Servers)
that can provide access to files, software,
printers, or other features that are shared
among multiple users.
Shared Telephone Service
Shared telephone service involves the sharing
of a single service between two or more
entities. As an example, a telephone line may
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Glossary

be shared between a parochial school and the
church administrative offices; only that portion
of the service relating to the school would be
eligible.
Shipping Charges
Shipping Charges are the charges associated
(Miscellaneous Fees and
with the delivery of products from their point of
Charges)
origin to the customer premises.
Smartphone
Mobile phone that offers more advanced
(Not Eligible for E-rate
computing ability and connectivity than a
Funding as Internal
contemporary feature phone.
Connections Components)
Softphone
A Softphone is end-user application software
(Not Eligible for E-rate
that allows users the use of a personal
Funding as Internal
computer's microphone and speakers to make
Connections Components)
telephone calls.
Software
Software is distinct from physical computer
(Software)
hardware and refers to the detailed instructions
that operate a computer.
Spare Parts
Spare parts are components on hand to replace
(Not Eligible for E-rate
hardware that fails.
Funding as Internal
Connections Components)
Speakers
Speakers are the components that provide
(Not Eligible for E-rate
sound from a computer, phone, intercom, or
Funding as Internal
other device.
Connections Components)
Station Message Detail
Station Message Detail Recording (SMDR) and
Recording (SMDR)
Call Detail Recording (CDR) are
(Not Eligible for E-rate
software/hardware PBX components that
Funding as Internal
provide the ability to generate reports on call
Connections Components)
details. Those details include, but are not
limited to, call duration, PBX station numbers,
time and date, trunk route, dialed number, and
cost of call.
Storage Media
Storage media includes products such as floppy
(Not Eligible for E-rate
disks and recordable CD ROM that provide
Funding as Internal
replaceable storage.
Connections Components)
Surge Protector (Not Eligible
Surge protectors provide electrical AC power
for E-rate Funding as Internal
outlets with circuitry that protects equipment
Connections Components)
against voltage spikes and electrical
disturbances.
Switchboard / Attendant
The operation of a PBX or Centrex system may
Console
require the use of a switchboard or attendant
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Glossary

(Telephone Components)
console for the transfer of incoming calls to the
appropriate extension when systems are not
equipped with Direct Inward Dialing. The
switchboard or attendant console may include
Direct Station Selection (DSS), which provides
an easy means for transferring calls.
Switched Multimegabit Data
Switched Multimegabit Data Service (SMDS) is
Service (SMDS)
a type of Digital Transmission Service offered
(Digital Transmission
by telephone companies that operates at
Services)
speeds of from 1.544 Megabits per second to
45 Megabits per second or even more.
System Improvements and
A system improvement or upgrade provides
Upgrades
enhanced functionality to an existing product or
(Other Eligible Internal
configuration of products.
Connections Components)
T-1
T-1, which stands for Trunk Level 1, is a Digital
(Digital Transmission
Transmission Service that operates at 1.544
Services)
Megabits per second. Greater speeds are
available from other Trunk Levels, such as T-2
(6.312 Mbps) or T-3 (44.736 Mbps). Slower
speeds are known as Fractional T-1.
Tablet
A complete mobile computer, larger than a
(Not Eligible for E-rate
mobile phone or personal digital assistant,
Funding as Internal
integrated into a flat touch screen and primarily
Connections Components)
operated by touching the screen. It often uses
an onscreen virtual keyboard or a digital pen
rather than a physical keyboard.
Tape Backup
Tape Backup units provide copies of computer
(Data Protection)
files on magnetic tape, for protection against a
catastrophic failure. Tape backup technologies
include QIC, DAT, 8mm, DLT, AIT, and ADR.
Telephones
Telephones, also known as telephone sets,
(Not Eligible for E-rate
telephone instruments, digital voice terminals,
Funding as Internal
and voice terminals, are the end-user
Connections Components)
equipment used to transmit and receive
telephone communications.
Terminal Adapter
A Terminal Adapter (TA) is a device that
(Interfaces)
connects a computer to an external digital
communications line, such as, an ISDN line.
Terminal Server
A Terminal Server is a specialized server that
(Servers)
connects multiple terminals into a network.
Traditionally, terminal servers were used to
connect multiple "dumb" terminals into network
resources. Today, they are also used to
Draft - Schools and Libraries Eligible Services List for Funding Year 2014 Page 46
Glossary

provide increased connectivity and
performance for older computers workstations.
Termination Charges
Termination charges are fees assessed for the
(Other Miscellaneous
removal or discontinuation of a product or
Ineligible Components)
service.
Test Equipment
Test Equipment is used to test hardware,
(Not Eligible for E-rate
software, cable continuity, telecommunications
Funding as Internal
links, etc.
Connections Components)
Text Messaging
Text messaging or short message service
(Telephone Service
(SMS) is a service that enables the
Components)
transmission of alphanumeric messages,
typically up to 160 characters.
Transceiver
A transceiver is a device that transmits and
(Interfaces)
receives analog or digital signals. The term is
used most frequently to describe the
component in local area networks (LANs) that
actually applies signals onto the network wire
and detects signals passing through the wire.
For many LANs, the transceiver is built into the
network interface card (NIC).
Travel Time
Travel time refers to the time required for
(Miscellaneous Fees and
service provider personnel to travel to and/or
Charges)
from locations to provide eligible services.
Trunk lines
A trunk line is a communications path between
(Digital Transmission
two switching systems, such as equipment in a
Services)
telephone company central office and a Private
Branch Exchange (PBX). Central Office trunks
connect a PBX to the central office switching
system at the central office. Tie trunks connect
two PBXs together.
Two-Way Radio
Two-way radios are wireless end-user devices
(Not Eligible for E-rate
used to communicate, typically over short
Funding as Internal
distances.
Connections Components)
Unbundled Warranty
A separately priced warranty allowing for
(Not Eligible for E-rate
broken equipment to be fixed or, in the event
Funding as Basic Maintenance
that the problem is beyond repair, replaced.
of Internal Connections)
Uninterruptible Power Supply
An Uninterruptible Power Supply (UPS), also
(UPS) / Battery Backup
called a battery backup, is a device that
(Data Protection)
provides backup electric energy to a piece of
equipment in the event of a power failure.
UPS Interface Expander
A UPS Interface Expander allows an
Draft - Schools and Libraries Eligible Services List for Funding Year 2014 Page 47
Glossary

(Data Protection)
Uninterruptible Power Supply (UPS) to provide
power management to multiple devices.
Video Amplifier
A Video Amplifier is a device that strengthens
(Video Components)
the level of a video signal.
Video Channel Modulator
A Video Channel Modulator is a distribution box
(Video Components)
that takes standard video and audio input from
video cameras, recorders, and other video
components and distributes the signals to end
users.
Video Components
Video components provide the capabilities and
(Video Components)
technologies to enable moving images on
television screens or computer monitors.
Video Content Storage
Video content storage enables the storage of
(Other Eligible Internal
videos and makes such videos available for
Connections Components)
retrieval at any given time.
Video Service
Video services involve the transmission of
(Digital Transmission
visual images.
Services)
Virtualization software
Virtualization software allows for the creation of
(Software)
multiple virtual servers on a single server. The
virtual servers share the hardware of the
server upon which the software is installed.
Virtual Private Network (VPN)
A Virtual Private Network (VPN) uses
Components
encryption and/or tunneling services in order to
(Data Protection)
provide highly secure communication over the
public Internet or in some cases over point-to-
point links.
Voice Compression Module
A Voice Compression Module allows voice and
(Telephone Components)
fax traffic to share the same lines as data and
LAN traffic.
Voice Interface Card
Voice Interface Cards (VIC) are usually
(Telephone Components)
components of a router or PBX system that
interface with internal systems and the public
switched telephone network. Examples include
FXO Cards, E&M Cards, and FXS Cards.
Voice Mail Components
Voice mail components allow users to receive
(Telephone Components)
voice messages left by telephone callers and
may have other features, such as message
forwarding.
Voice Mail Service
A voice mail service allows users to receive
(Voice Mail Service)
voice messages left by telephone callers and
may have other features such as message
forwarding. A voice mail service is classified as
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Glossary

an information service that is distinct from a
telecommunications service or Internet access.
Voice/Fax Network Module
A Voice/Fax module is an access product that
(Interfaces)
enables the transmission of multiprotocol
data--voice, fax and LAN--over
telecommunications services.
Voice/Video over IP (VoIP)
Voice/video over IP (VoIP) components refer to
Components
equipment that utilizes the TCP/IP suite of
(Data Distribution)
protocols to provide voice and/or video
communications.
Web Casting
Web Casting is a service provided over the
(Not Eligible for E-rate
Internet that delivers news or other content via
Funding as Internet Access
web browser software or to an E-mail address.
Services)
A user accesses a Web Casting site and
chooses what news or content he/she wants to
be informed about. Information content is then
periodically delivered by the Web Casting
supplier.
Web Hosting
A web hosting service is one that hosts a
(Internet - Related Services)
school's or library's website.
Web Server
A web server is a computer server used to
(Not Eligible for E-rate
provide information to Internet users and can
Funding as Internal
also be used to provide web-based software
Connections Components)
applications and other web-based functions.
Web Site Creation Fee
A web site creation fee is a separate charge for
(Not Eligible for E-rate
creating a website.
Funding as Internet Access
Services)
Wide Area Networks (WANs)
A wide area network is a voice, data, and/or
(Digital Transmission
video network that provides connections from
Services)
within an eligible school or library to other
locations beyond the school or library.
Wire Managers
Wire managers are wire restraints to house or
(Cabling)
arrange wiring and cabling. They can be
aluminum or plastic and may be rack-
mountable.
Wireless Internet Access
Wireless Internet Access Service provides
Service
Internet access to portable devices or other
devices capable of receiving a wireless service.
Wireless Local Area Network
A Wireless Local Area Network provides the
(Data Distribution)
functionality of a local area network using
wireless components rather than cabling.
Wireless Local Area Network
A Wireless Local Area Network Controller is
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Glossary

Controller
used in conjunction with access points to create
(Data Distribution)
a wireless local area network.
Wireless PBX Adjunct
A Wireless PBX Adjunct functions in conjunction
(Telephone Components)
with a Private Branch Exchange to enable use
of cordless telephones on an organization's
premises.
Wireless Telephone Services
Wireless telephone services provide connection
(Telephone Service)
to the public switched telephone network
similar to traditional phone service, but utilize
portable electronic devices and radio
frequencies rather than hard-wired handsets.
Workstation
See the entry for Personal
(Not Eligible for E-rate
Computers/Workstations for additional
Funding as Internal
information.
Connections Components)
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Glossary

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