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Advanced Communications Services (ACS)

The purpose of the Twenty-First Century Communications and Video Accessibility Act (CVAA) is to help ensure that individuals with disabilities are able to fully utilize communications services and equipment and better access video programming.

CVAA. Public Law 111-260 signed by President Barack Obama on October 8, 2010.

Rules. To implement the CVAA, the FCC established new accessibility requirements for advanced communications services and equipment and for Internet browsers built into mobile phones. 47 C.F.R. Part 14.

Recordkeeping Compliance Certification and Contact Information Registry. Entities that are subject to Section 255, 716, or 718 of the Communications Act must maintain records of the efforts they take to implement these accessibility requirements and submit recordkeeping compliance certifications and contact information to the FCC annually by April 1 in accordance with the FCC's rules. 47 C.F.R. § 14.31. Contact information must be updated within 30 days of any material change. To submit annual recordkeeping certifications or to enter or update contact information go to https://apps.fcc.gov/rccci-registry/.

Consumers may search for contact information for a company’s accessibility customer care representative at http://apps.fcc.gov/rccci-search/search.action.

Communications Accessibility Complaints. To implement the CVAA, the FCC established new procedures for filing informal complaints about accessibility problems with the following: telephone services and equipment; advanced communications services and equipment; and Internet browsers built into mobile phones. Learn more about resolving accessibility problems and filing informal complaints with the FCC at http://www.fcc.gov/accessibility-complaints-255-716-718-action-options.

Releases:

6-19-14 FCC Extends Deadline for Comment on the Accessibility of Communications Technologies for the 2014 Biennial Report Required by the Twenty-First Century Communications and Video Accessibility Act.
(CG Docket No. 10-213) (DA 14-847)
Public Notice: Word || PDF

6-17-14 Consumer and Governmental Affairs Bureau Seeks Comment on the Accessibility of Communications Technologies for the 2014 Biennial Report Required by the Twenty-First Century Communications and Video Accessibility Act.
(CG Docket No. 10-213) (DA 14-828).
Public Notice: Word || PDF

3-14-14 Accessibility Recordkeeping Compliance and Contact Information Reporting Requirements for Entities Subject to Sections 255, 716, and 718 of the Communications Act. (DA 14-354).
Public Notice: Word || PDF

2-6-14 Pleading Cycle Established for Oppositions and Replies to the Petition for Reconsideration of the User Interfaces Order.
(MB Docket Nos. 12-107 and 12-108) (DA 14-159).
Oppositions Due: February 18, 2014. Replies to Oppositions Due: February 25, 2014.
Public Notice announcing the deadline for oppositions and replies: Word || PDF
Public Notice announcing the filing of the Petition for Reconsideration: Word || PDF

1-28-14 Coalition of E-Reader Manufacturers' Petition for Class Waiver of Sections 716 and 717 of the Communications Act and Part 14 of the Commission's Rules Requiring Access to Advance Communications Services (ACS) and Equipment by People with Disabilities. Adopted 1/28/14 by Order (CG Docket No. 10-213) (DA 14-95).
Order: Word || PDF

11-13-13 New Procedures for Telecommunications and Advanced Communications Accessibility Complaints. (DA 13-2177).
Public Notice: Word || PDF

10-22-13 Implementation of Section 716 and 717 of the Communications Act of 1934, as Enacted by the Twenty-First Century Communications and Video Accessibility Act of 2010/Coalition of E-Reader Manufacturers Petition for Class Waiver, Et. al.
(CG Docket No. 10-213) (DA 13-2039).
Order: Word || PDF

8-1-13 Request for Comment Petition for Class Waiver of Commission's Rules for Access to Advanced Communications Services and Equipment by People with Disabilities. (CG Docket No. 10-213) (DA 13-1686).
Comments Due: September 3, 2013. Reply Comments Due: September 13, 2013.
Public Notice: Word || PDF

4-29-13 Implementation of Section 718 of the Communications Act of 1934, as Enacted by the Twenty-First Century Communications and Video Accessibility Act of 2010. Implemented Section 718 and part of section 716 of the Communications Act to ensure that people with disabilities have access to emerging and innovative advanced communications technologies. (Dkt No. 10-213 96-198 10-145 ). Action by: the Commission. Adopted: 04/26/2013 by R&O. (FCC No. 13-57).
Second Report and Order: Word || PDF

1-29-13 Accessibility Recordkeeping Compliance and Contact Information Reporting Requirements for Entities Subject to Sections 255, 716, and 718 of the Communications Act. DA 13-114.
Public Notice: Word || PDF

10-15-12 In the Matter of Implementation of Sections 716 and 717 of the Communications Act of 1934, as Enacted by the Twenty-First Century Communications and Video Accessibility Act of 2010; Petitions for Class Waivers of Sections 716 and 717 of the Communications Act and Part 14 of the Commission's Rules Requiring Access to Advanced Communications Services (ACS) and Equipment by People with Disabilities, CG Docket 10-213. Granted class waivers of Advanced Communications Services (ACS) rules until October 8, 2015 for Internet protocol-enabled television sets, Internet-enabled digital video players, cable set-top boxes, and gaming consoles, services and software. DA 12-1645.
Order: Word || PDF

10-05-12 Biennial Report to Congress as Required by the Twenty-First Century Communications and Video Accessibility Act of 2010. CG Docket No. 10-213. DA 12-1602.
Report to Congress: Word || PDF

8-23-12 Consumer and Governmental Affairs Bureau Seeks Comment on its Tentative Findings about the Accessibility of Communications Technologies for the First Biennial Report Under the Twenty-First Century Communications and Video Accessibility Act. DA 12-1391. Docket No. 10-213. Pleading cycle established. Comments Due: September 6, 2012.
Public Notice: Word || PDF

7-12-12 Consumer and Governmental Affairs Bureau Seeks Comment on the Accessibility of Communications Technologies for the First Biennial Report Under the Twenty-First Century Communications and Video Accessibility Act. CG Docket No. 10-213. DA 12-1125.
Comment Date: July 25, 2012.
Public Notice: Word || PDF

6-21-12 Request for Comment Petition for Class Waiver of Commission's Rules for Access to Advanced Communications Services and Equipment by People with Disabilities. DA 12-984. CG Docket Number 10-213.
Public Notice: Word || PDF

5-15-12 Request for Comment; Entertainment Software Association (ESA) Petition for Class Waiver of Commission's Rules for Access to Advanced Communications Services and Equipment by People with Disabilities. DA 12-760. CG Docket 10-213.
Comments Due: June 14, 2012. Reply Comments Due: June 25, 2012.
Public Notice: Word || PDF

5-15-12 Request for Comment; Consumer Electronics Association (CEA) Petition for Class Waiver of Commission's Rules for Access to Advanced Communications Services and Equipment by People with Disabilities. DA 12-759. CG Docket 10-213.
Comments Due: June 14, 2012. Reply Comments Due: June 25, 2012.
Public Notice: Word || PDF

1-3-12 Consumer & Governmental Affairs Bureau and Wireless Telecommunications Bureau Announce Pleading Cycle for Comments and Reply Comments on Advanced Communications Provisions of the Twenty-First Century Communications and Video Accessibility Act of 2010. DA 12-1. CG Docket No. 10-213.
Comment Date: February 13, 2012. Reply Comment Date: March 14, 2012.
Public Notice: Word || PDF

10-7-11 FCC Takes Critical Steps to Bring Advanced Communications Services to Those With Disabilities.
News Release: Word|| PDF
R&O and FNPRM: Word|| PDF
Genachowski Statement: PDF
Copps Statement: PDF
McDowell Statement: PDF
Clyburn Statement: PDF

3-3-11 FCC Proposes to Update Rules Allowing Accessibility to Advanced Communications to 54 Million Consumers With Disabilities.
News Release: Word || PDF
Genachowski Statement: Word || PDF
Copps Statement: Word || PDF

3-3-11 Implementation of Sections 716 and 717 of the Communications Act of 1934, as Enacted by the Twenty-First Century Communications and Video Accessibility Act of 2010; Amendments to the Commission's Rules Implementing Sections 255 and 251(a)(2) of the Communications Act of 1934, as Enacted by the Telecommunications Act of 1996; In the Matter of Accessible Mobile Phone Options for People who are Blind, Deaf-Blind, or Have Low Vision. (FCC 11-37) CG Docket No. 10-213, WT Docket No. 96-198, and CG Docket No. 10-145.
NPRM: Word || PDF

10-21-10 CGB and WTB Seek Comment on Advanced Communication Provisions of The 21st Century Communications And Video Accessibility Act of 2010.CG Docket No. 10-213
Comment Date: November 22, 2010    Reply Comment Date: December 7, 2010
Public Notice: Word || PDF
 

Updated: June 19, 2014
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