TRS Complaint Log Summaries
2012
2011
Programs
- Rolka Loube Saltzer Associates
- National Association of State Relay Administrators (NASRA)
- Telecommunications Equipment Distribution Program Association (TEDPA)
- Deaf and Disabled Telecommunications Program (DDTP)
TRS Telephone Numbers:
(Service Provider: I. AT&T Relay; II. Hamilton Relay)
Customer Service #'s:
Hamilton Relay – English TTY/Voice/VCO/HCO/STS/ASCII - (877) 632-9095
Hamilton Relay – Spanish TTY/Voice/VCO/HCO/STS/ASCII - (877) 419-8440
AT&T Relay – English TTY/Voice/VCO/HCO/ASCII - (866) 934-4288
AT&T Relay – English STS - (866) 288-1909
AT&T Relay – Spanish TTY/Voice/VCO/HCO/ASCII - (866) 985-4288
AT&T Relay – Spanish STS - (866) 288-4151
Access #'s:
- (800) 735-2922 – English Voice
- (800) 735-2929 – English TTY
- (800) 854-7784 – English STS
- (800) 855-3000 - Spanish Voice/TTY
- (800) 854-7784 - Spanish STS
Contact for TRS Complaints:
Linda Gustafson, Supervisor, Public Programs
Telecommunications Division
California Public Utilities Commission
505 Van Ness Avenue, Third Floor
San Francisco, CA 94102
Telephone numbers: 415-703-1801 (Voice) 415-703-4405 (Fax)
Email : llg@cpuc.ca.gov
Or
Deaf And Disabled Telecommunications Program (DDTP)
1333 Broadway, Suite 500
Oakland, CA 94612
Telephone numbers: Toll free Voice/TTY: 800-867-4323; Fax 510-302-1131
Email: consumeraffairs@ddtp.org
To update changes in contact/service provider information, please send an email listing changes to TRS_POC@fcc.gov so that this page can be updated accordingly.
