Skip Navigation

Federal Communications Commission

English Display Options

Hearing Aid Compatibility and Volume Control

Factsheets

  • Hearing Aid-Compatible Compliance for Wireline Telephones
  • Hearing Aid-Compatible Compliance for Wireless Telephones

Points of Contact Information

Related Links

Orders and Notices

12-23-13
Request for Waiver of Volume Control Reset, 47 C.F.R. Section 68.317 (F), Global China Technology Limited, Amplified Dect Phone #DD24. DA 13-2463.
Order: Word || PDF

12-23-13
Request for Waiver of Volume Control Reset, 47 C.F.R. Section 68.317 (F), Global China Technology Limited, Amplified Dect Phone #DD22. DA 13-2462.
Order: Word || PDF

07-19-13
Request for Comment on Petition for Rulemaking filed by the Telecommunications Industry Association regarding Hearing Aid Compatibility Volume Control Requirements. DA 13-1601.
Public Notice: Word || PDF

12-27-12
In the Matter of Clarity, A Division of Plantronics, Inc. Request For Waiver of Volume Control Reset, 47 C.F.R. § 68.317(f). Granted the request for waiver of section 68.317(f) for Models Alto Plus and Alto, with conditions. DA 12-2094.
Order: Word || PDF

12-27-12
In the Matter of Clarity, A Division of Plantronics, Inc. Request For Waiver of Volume Control Reset, 47 C.F.R. § 68.317(f). Granted the request for waiver of section 68.317(f) for Models XL40D and XL45, with conditions. DA 12-2093.
Order: Word || PDF

12-11-12
In the Matter of Clarity, A Division of Plantronics, Inc. Request For Waiver of Volume Control Reset, 47 C.F.R. § 68.317(f). Granted the request for waiver of section 68.317(f) for Model ENSEMBLE, with conditions. DA 12-2007.
Order: Word || PDF

11-27-12
Comment Deadline Extended for Public Notice Seeking Updated Information and Comment on Review of Hearing Aid Compatibility Regulations. DA 12-1898. Docket Number 10-254.
Extended Comment Date: January 7, 2013.
Public Notice: Word || PDF

11-1-12
Updated Information and Comment Sought on Review of Hearing Aid Compatibility Regulations. WT Docket No. 10-254. DA 12-1745.
Public Notice: Word || PDF

8-14-12
In the Matter of Section 68.4(a) of the Commission's Rules Governing Hearing Aid-Compatible Telephones; Petitions for Waiver of Section 20.19 of the Commission's Rules. Granted the petitions for reconsideration of NDNC, i wireless, and South Slope Wireless. Denied the petitions of UBET Wireless, CTC, Blanca, Farmers Cellular, SLO Cellular, and EU. Docket No. 01-309. FCC 12-89.
Order on Reconsideration: Word || PDF

5-30-12
In the Matter of Section 68.4(a) of the Commission's Rules Governing Hearing Aid-Compatible Telephones Hand Held Products, Inc. Request for A Determination Regarding Application of the Commission's Rules Governing Hearing Aid-Compatible Telephones. Granted the Request to Withdraw its Petition. Docket No. 01-309. DA 12-843.
Order: Word || PDF

4-9-12
Amendment of the Commission's Rules Governing Hearing Aid-Compatible Mobile Handsets. Amended Parts 2 and 20 of the Commission's Rules. DA 12-550. Docket No. 07-250
Third Report and Order: Word || PDF

3-16-12
Sorenson Communications, Inc., Request For Waiver of Volume Control Reset, 47 C.F.R. § 68.317(f). Granted the request for waiver of section 68.317(f) for Models 57T and 57Tx, with conditions. (DA 12-424)
Order: Word || PDF

11-1-11
Amendment of the Commission's Rules Governing Hearing Aid-Compatible Mobile Handsets. Proposed to adopt the most current hearing aid compatibility technical standard into the Commission's rules. Docket No. 07-250.
Second FNPRM: Word || PDF

8-30-11
Xingtel Xiamen Group Co., Ltd., Request For Waiver of Volume Control Reset, 47 C.F.R. § 68.317(f). Granted the request for waiver of section 68.317(f) for Models Amplidect350 and Amplidect350HS, with conditions. (DA 11-1472)
Order: Word || PDF

3-9-11
Geemarc Telecom International Ltd, Request For Waiver of Volume Control Reset, 47 C.F.R. § 68.317(f). Granted the request for waiver of section 68.317(f) for Models Ampli100VM and Dallas100VM, with conditions. (DA 11-464)
Order: Word || PDF

2-25-11
Global China Technology Limited Request For Waiver of Volume Control Reset, 47 C.F.R. § 68.317(f). Granted the request for waiver of section 68.317(f) for Models VL4834PER1, LL4824HER1, VG4831PER0, LG4821HER1, PowerTel 680, PowerTel 580 combo, PowerTel 601, and PowerTel 501, with conditions. (DA 11-362)
Order: Word || PDF

2-25-11
Global China Technology Limited Request For Waiver of Volume Control Reset, 47 C.F.R. § 68.317(f). Granted the request for waiver of section 68.317(f) for Models LL4822HER1, LL4822HER2, LG4821HER1, PowerTel 580 and PowerTel 501, with conditions. (DA 11-363)
Order: Word || PDF

2-25-11
Global China Technology Limited Request For Waiver of Volume Control Reset, 47 C.F.R. § 68.317(f). Granted the request for waiver of section 68.317(f) for Models GL4823HER0, GL4820HER0, PowerTel 58, and PowerTel 57, with conditions. (DA 11-364)
Order: Word || PDF

2-25-11
CCT Tech USA, Inc., Request For Waiver of Volume Control Reset, 47 C.F.R. § 68.317(f). Granted the request for waiver of section 68.317(f) for Models 30233SE1 and 30234SE1, with conditions. (DA 11-366)
Order: Word || PDF

12-28-10
Comment sought on 2010 Review of Hearing Aid Compatibility Regulations. Pleading Cycle Established. DA 10-2388, Docket No. 10-254.
Comments Due: February 14, 2011.     Reply Comments Due: March 1, 2011.
Public Notice: Word || PDF

11-18-10
Plantronics, Inc., Request for Waiver of Volume Control Reset, 47 C.F.R. Section 68.317(F). Granted the request for waiver of section 68.317(f) for Models XLC3.4, XLC3.1, and XLC2, with conditions. (DA 10-2202)
Order: Word || PDF

10-12-10
Wireless Telecommunications Bureau Requests that Comments in Hearing Aid Compatibility Proceeding Address Effects of New Legislation. Docket No. 07-250
Comments Due: October 25, 2010.     Reply Comments Due: November 22, 2010.
Public Notice: Word || PDF

8-5-10
FCC Takes Steps to Empower Consumers with Hearing Loss by Encouraging Handset Device Innovation.
News Release: Word || PDF
Policy Statement and Second R&O and FNPRM: Word || PDF
Genachowski Statement: Word || PDF
Copps Statement: Word || PDF
McDowell Statement: Word || PDF
Clyburn Statement: Word || PDF
Baker Statement: Word || PDF

6-18-10
Global China Technology Limited, Request for Waiver of Volume Control Reset, 47 C.F.R. Section 68.317(F). Granted the request for waiver of section 68.317(f) for Models LA4829HER1, LA4829HER2, LA4821HER1, PowerTel 500, PowerTel 502, and PowerTel 501, with conditions. (DA 09-686)
Order: Word || PDF

5-20-10
Fanstel Corporation, Taipei, Request for Waiver of Volume Control Reset, 47 C.F.R. Section 68.317(F). Granted the request for waiver of section 68.317(f) for Models C5630 and C5626, with conditions. (DA 09-686)
Order: Word || PDF

11-24-09
Primatronix LTD., Request for Waiver of Volume Control Reset, 47 C.F.R. Section 68.317(F). Granted the request for waiver of section 68.317(f) for Model MemoryPlus319iph, with conditions. (DA 09-2477)
Order: Word || PDF

9-16-09
Clearsounds Communications, Inc., Request for Waiver of Volume Control Reset, 47 C.F.R. Section 68.317(F). Granted the request for waiver of section 68.317(f) for Models CSC1000 and XL-2098FDP, with conditions. (DA 09-2059)
Order: Word || PDF

9-16-09
Clarity, A Division of Plantronics, Inc., Request for Waiver of Volume Control Reset, 47 C.F.R. Section 68.317(F). Granted the request for waiver of section 68.317(f) for Models W425P and W425D, with conditions. (DA 09-2060)
Order: Word || PDF
Erratum (Released 9-30-09): Word || PDF

6-25-09
Primatronix LTD., Request for Waiver of Volume Control Reset, 47 C.F.R. Section 68.317(F). Granted the request for waiver of section 68.317(f) for Model HerPlus 317ci, with conditions. (DA 09-1422)
Order: Word || PDF
Erratum (Released 6-26-09): Word || PDF

5-29-09
Geemarc Telecom International Ltd, Request for Waiver of Volume Control Reset, 47 C.F.R. Section 68.317(F). Granted the request for waiver of section 68.317(f) for Model AMPLIDECT 260, with conditions. (DA 09-1210)
Order: Word || PDF

5-27-09
Geemarc Telecom International Ltd, Request for Waiver of Volume Control Reset, 47 C.F.R. Section 68.317(F). Granted the request for waiver of section 68.317(f) for Models AMPLIPOWER40, AMPLIPOWER50, and AMPLIPOWER60+, with conditions. (DA 09-1163)
Order: Word || PDF

3-26-09
Fanstel Corporation, Taipei, Request for Waiver of Volume Control Reset, 47 C.F.R. Section 68.317(F). Granted the request for waiver of section 68.317(f) for Models Fanstel T56 and Fanstel T44, with conditions. (DA 09-686)
Order: Word || PDF

1-5-09
NEP CELLCORP, INC. Notified NEP Cellcorp of its Apparent Liability for Forfeiture in the amount of $12,000 for failure to timely comply with the hearing-aid compatibility requirements for digital wireless handsets. Enforcement Bureau Action. Adopted December 31, 2008. (DA 08-2826)
Notice of Apparent Liability for Forfeiture : Word || PDF

11-14-08
Primatronix LTD., Request for Waiver of Volume Control Reset, 47 C.F.R. Section 68.317(F). Granted the request for waiver of section 68.317(f) for Model 317CI, with conditions. (DA 08-2511)
Order: Word || PDF

11-5-08
Notified American Samoa Telecommunications Authority of its Apparent Liability for Forfeiture in the amount of $6000 for violating the hearing aid compatibility status report filing requirements, and admonished ASTCA for failure to meet the handset deployment requirements. Adopted November 3, 2008.
Notice of Apparent Liability for Forfeiture : Word || PDF

10-24-08
Primatronix LTD., Request for Waiver of Volume Control Reset, 47 C.F.R. Section 68.317(F). Granted the request for waiver of section 68.317(f) for Models CSC48, CSC48P, and Photo50, with conditions. (DA 08-2348)
Order: Word || PDF

7-17-08
Primatronix LTD., Request for Waiver of Volume Control Reset, 47 C.F.R. Section 68.317(F). Granted the request for waiver of section 68.317(f) for Models Ampli50 and Ampli100, with conditions. (DA 08-1687)
Order: Word || PDF

6-5-08
The Consumer & Governmental Affairs Bureau Reminds Digital Wireless Handset Manufacturers and Public Mobile Service Providers of Obligation to Designate an Agent for Hearing Aid Compatibility (HAC) Issues. (DA 08-1331)
Public Notice: Word || PDF

6-2-08
ClearSounds Communications, Inc., Request for Waiver of Volume Control Reset, 47 C.F.R. Section 68.317(F). Granted the request for waiver of section 68.317(f) for Models ClearSounds CSC600+, ClearSounds CSC40+, ClearSounds A55+, ClearSounds A300+, ClearSounds A600+, ClearSounds TALK500, ClearSounds Talk500ER, and ClearSounds Photo50, with conditions. (DA 08-1295)
Order: Word || PDF

2-28-08
FCC Modifies Hearing Aid Compatibility Rules to Improve Access for Americans With Hearing Loss to Wireless Handsets.
News Release: Word || PDF
Order: Word || PDF
Copps Statement: Word || PDF
Adelstein Statement: Word || PDF
Tate Statement: Word || PDF
McDowell Statement: Word || PDF

10-26-07
Geemarc Telecom International, Ltd., Request for Waiver of Volume Control Reset, 47 C.F.R. Section 68.317(F). Granted the request for waiver of section 68.317(f) for Models Geemarc Ampli 200+, Geemarc Clearsound 200+, Geemarc CLEARVIEW 200+, and Geemarc 200+, with conditions. (DA 07-4395)
Order: Word || PDF

Clarity, A Division of Plantronics, Inc., Request for Waiver of Volume Control Reset, 47 C.F.R. Section 68.317(F). Granted the request for waiver of section 68.317(f) for Models C4220, C4230, and C4230HS, with conditions. (DA 07-4396)
Order: Word || PDF

7-17-07
Serene Innovations, Inc., Request for Waiver of Volume Control Reset, 47 C.F.R. Section 68.317(F). Granted the request for waiver of section 68.317(f) for Models HD-50, HD-50J, HD-50P, and HD-50S, with conditions. (DA 07-3286)
Order: Word || PDF

6-22-07
Thomson, Inc., Request for Waiver of Volume Control Reset, 47 C.F.R. Section 68.317(F). Granted the request for waiver of section 68.317(f) for Models 29578BE1-A and 29579BE1-A, with conditions. (DA 07-2758)
Order: Word || PDF

09-21-06
FCC Announces E9-1-1 Disability Access Summit. (DA 06-1908)
Public Notice: Word || PDF

07-12-06
Clarity, A Division of Plantronics, Inc., Request for Waiver of Volume Control Reset, 47 C.F.R. Section 68.317(F). Granted the request for waiver of section 68.317(f) for Model C4105, with conditions. (DA 06-1438)
Order: Word || PDF

08-18-05
Panasonic Corporation of North America Request for Waiver of Hearing Aid-Compatibility and Volume Control Requirements for its Panasonic 2.4 GHz FHSS Cordless Telephone with Bone Conduction Type Ear-Piece. Granted the request for waiver. (DA 05-2294)
Order: Word || PDF

07-01-05
Clarity, A Division of Plantronics, Inc., Request for Waiver of Volume Control Reset, 47 C.F.R. Section 68.317(F). Granted the request for waiver of section 68.317(f) for Models W425 and C410, with conditions. (DA No. 05-1920)
[ Order DA 05-1920 in Word || Order DA 05-1920 in PDF ]

Geemarc Telecom International, Ltd., Request for Waiver of Volume Control Reset, 47 C.F.R. Section 68.317(F). Granted the request for waiver of section 68.317(f) for Model CS-A50 (main unit) and CS-A50E (extra handset), with conditions. (DA No. 05-1921)
[ Order DA 05-1921 in Word || Order DA 05-1921 in PDF ]

6-21-05
In the Matter of Section 68.4(a) of the Commission's Rules Governing Hearing Aid-Compatible Telephones; Docket No. 01-309. FCC 05-122. Affirms, modifies, and clarifies the 2003 Hearing Aid Compatibility Order and seeks further comment on related issues. Order on Reconsideration and Further Notice of Proposed Rulemaking. FCC 05-122. WT Docket No. 01-309.
[ Word || PDF ]

06-17-05
FCC Seeks Comment on Panasonic Corporation of North America's Request for Waiver of Hearing Aid-Compatibility and Volume Control Requirements for its Panasonic 2.4 GHz FHSS Cordless Telephone With Bone Conduction Type Ear-Piece. CC Docket No. 87-124 (DA 05-1683)
Comment date: June 27, 2005.       Reply Comment date: July 7, 2005.
[ DA 05-1683 Public Notice in Word || DA 05-1683 Public Notice in PDF ]

05-17-05
Clarity, A Division of Plantronics, Inc., Request for Waiver of Volume Control Reset, 47 C.F.R. Section 68.317(F). Granted the request for waiver of section 68.317(f) for Model C420, with conditions. (DA No. 05-1352)
[ Order DA 05-1352 in Word || Order DA 05-1352 in PDF ]

Clarity, A Division of Plantronics, Inc., Request for Waiver of Volume Control Reset, 47 C.F.R. Section 68.317(F). Granted the request for waiver of section 68.317(f) for Model C4210, with conditions. (DA No. 05-1353)
[ Order DA 05-1353 in Word || Order DA 05-1353 in PDF ]

04-27-05
Geemarc Telecom International, Ltd., Request for Waiver of Volume Control Reset, 47 C.F.R. Section 68.317(F). Granted the request for waiver of section 68.317(f) for Model CL1100, with conditions. (DA No. 05-1139)
[ Order DA 05-1139 in Word || Order DA 05-1139 in PDF ]

Geemarc Telecom International, Ltd., Request for Waiver of Volume Control Reset, 47 C.F.R. Section 68.317(F). Granted the request for waiver of section 68.317(f) for Model CL600, with conditions. (DA No. 05-1142)
[ Order DA 05-1142 in Word || Order DA 05-1142 in PDF ]

Clarity, A Division of Plantronics, Inc., Request for Waiver of Volume Control Reset, 47 C.F.R. Section 68.317(F). Granted the request for waiver of section 68.317(f) for Model C4205, with conditions. (DA No. 05-1140)
[ Order DA 05-1140 in Word || Order DA 05-1140 in PDF ]

Clarity, A Division of Plantronics, Inc., Request for Waiver of Volume Control Reset, 47 C.F.R. Section 68.317(F). Granted the request for waiver of section 68.317(f) for Model C430, with conditions. (DA No. 05-1141)
[ Order DA 05-1141 in Word || Order DA 05-1141 in PDF ]

10-4-04
Tandy Electronics (China) Limited Request for Waiver of Volume Control Reset, 47 C.F.R. Section 68.317(f). Granted the request for waiver of section 68.317(f) for Model 43-2232, filed by Tandy Electronics. (DA No. 04-3180)
[ Order DA 04-3180 in Word || Order DA 04-3180 in PDF ]

9-14-04
Clarity, A Division of Plantronics, Inc. Request for Waiver of Volume Control Reset, 47 C.F.R. Section 68.317(f). Granted the request for waiver of section 68.317(f) for Model C440, filed by Clarity. (DA No. 04-2964)
[ Order DA 04-2964 in Word || Order DA 04-2964 in PDF ]

8-10-04
Clarity, A Division of Plantronics, Inc. Request for Waiver of Volume Control Reset, 47 C.F.R. Section 68.317(f). Granted the request for waiver of section 68.317(f) for Model C600, filed by Clarity. (DA No. 04-2493)
[ Order DA 04-2493 in Word || Order DA 04-2493 in PDF ]

6-25-04
Geemarc Telecom International, Ltd. Request for Waiver of Volume Control Reset, 47 C.F.R. Section 68.317(F).
[ Order DA 04-1843 in Word || Order DA 04-1843 in PDF ]

3-24-04
Geemarc Telecom International, Ltd. Request for Waiver of Volume Control Reset, 47 C.F.R. Section 68.317(F).
[ Order DA 04-764 in Word || Order DA 04-764 in PDF ]

3-8-04
Wireless Telecommunications Bureau Announces Hearing Aid Compatibility Reporting Dates for Wirless Carriers and Handset Manufacturers. (WT Docket No. 01-309)
[ Public Notice DA 04-630 in Word || Public Notice DA 04-630 in PDF ]

Clarity, A Division of Plantronics, Inc. Request for Waiver of Volume Control Reset, 47 C.F.R. Section 68.317(F).
[ Order DA 04-622 in Word || Order DA 04-622 in PDF ]

2-26-04
Wireless Telecommunications Bureau Seeks Comment on Petitions for Reconsideration and/or Clarification of the Hearing Aid Compatible Telephones Report and Order. (Docket No. 01-309)
Comments Due: 03-29-2004      Reply Comments Due: 04-13-2004.
[ HAC Public Notice DA 04-567 in Word || HAC Public Notice DA 04-567 in PDF ]

8-14-03
Section 68.4(A) of the Commission's Rules Governing Hearing Aid-Compatible Telephones. Modified the exemption for wireless phones under the Hearing Aid Compatibility Act of 1988 (HAC Act) to require that digital wireless phones be capable of being effectively used with hearing aids.
(Docket No. 01-309). Action by: the Commission. Adopted: July 10, 2003 by Report and Order (R&O). (FCC No. 03-168)
[ HAC R&O in Word along with Statements from Chairman Powell and the Commissioners || HAC R&O in PDF along with Statements from Chairman Powell and the Commissioners

11-14-01
The Commission Seek Comment on Whether Public Mobile Service Telephones should be Required to be Hearing Aid Compatible in a Notice of Proposed Rulemaking (NPRM). The Commission is reexamining their exemption pursuant to direction of the Hearing Aid Compatibility Act of 1988, of public mobile service phones from the hearing aid compatibility requirements of that Act.
[HAC NPRM in Text | HAC NPRM in PDF]
Comment period closed on February 11, 2002.

08-09-00
Tandy Corporation, Walker Equipment and Ameriphone, Inc. Seek Waiver of Hearing Aid Compatibility Volume Control Standards.

04-26-99
Dates for Hearing Aid Compatability compliance for telephone equipment (DA 99-792).
[Text | Word | HTML | Wordperfect]

07-11-97
Commission Extends Volume Control Manufacturing Deadlines to January 1, 2000.
[Text | Wordperfect]

07-03-96
Hearing Aid Compatibility Order.
    Amended HAC Rules (including volume control).
    [Text Version | WordPerfect | Acrobat Format]

11-28-95
Hearing Aid Compatibility Notice of Proposed Rulemaking.
[Text | WordPerfect]

Updated: December 23, 2013
close
FCC

You are leaving the FCC website

You are about to leave the FCC website and visit a third-party, non-governmental website that the FCC does not maintain or control. The FCC does not endorse any product or service, and is not responsible for, nor can it guarantee the validity or timeliness of the content on the page you are about to visit. Additionally, the privacy policies of this third-party page may differ from those of the FCC.