TRS Complaint Log Summaries
2010
2009
2008
2007
Programs
- Rolka Loube Saltzer Associates
- National Association of State Relay Administrators (NASRA)
- Telecommunications Equipment Distribution Program Association (TEDPA)
- Telephone Equipment Distribution Program (TED)
TRS Telephone Numbers:
(Service Provider: Communication Service for the Deaf (CSD)
- 7-1-1 In State (voice, TTY, ASCII)
- 1-800-627-3529 (voice, TTY, ASCII)
- 1-877-627-3848 (STS)
- 1-877-627-3024 (VCO Direct)
- 1-866-855-4611 (2-Line VCO)
- 1-877-627-5448 (Spanish)
- 1-900-230-3324 (900 access)
- Website: www.mnrelay.org
Sprint 24-hour Customer Service: 1-800-676-3777 (Voice/TTY/ASCII)
Sprint 24-hour Spanish Customer Service: 1-800-676-4290 (Voice/TTY/ASCII)
Sprint Customer Service Email: sprint.trscustserv@sprint.com
CapTel Customer Service: 1-888-269-7477 (Voice) / 1-800-482-2424 (TTY)
CapTel Spanish Customer Service: 1-866-670-9134
CapTel Customer Service Email: CapTel@CapTelMail.com
Consumer Relations Office: 651-602-9005 or 1-800-657-3775
Contacts for TRS Complaints:
Rochelle Renee Garrow, TAM Administrator
Minnesota Department of Commerce
85 Seventh Place East, Suite 600
St. Paul, MN 55101-3165
Telephone numbers: 651-296-0412/800-657-3599 (voice)
Email mn.relay@state.mn.us
Website: www.mnrelay.org
To update changes in contact/service provider information, please send an email listing changes to TRS_POC@fcc.gov so that this page can be updated accordingly.






