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Telecommunications Relay Services (TRS)

What You Need To Know About TRS

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NOTE: To view filed TRS comments, go to ECFS and key in the Proceeding (i.e., 03-123) and retrieve the document list. Also note that comments are ordered by "date submitted" with the most recent submitted listed first.

TRS Headlines

12/22/14
Notice of Grant of Conditional Certification for CSDVRS, LLC, to Provide Video Relay Service After its Acquisition by Kinderhook Capital Fund IV, L.P. (CG Docket Nos. 10-51 and 03-123) (DA 14-1887).
Public Notice: Word || PDF

12/12/14
Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities; Structure and Practices of the Video Relay Service Program; Purple Communications, Inc.; Application for Certification to Provide Internet Protocol Captioned Telephone Service. (CG Docket Nos. 10-51 and 03-123)
(DA 14-1827). Action by: Acting Chief, Consumer and Governmental Affairs Bureau. Adopted: 12/12/14 by Order.
Order: Word || PDF

12/12/14
Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities. (CG Docket No. 03-123) (DA 14-1826). Action by: Acting Chief, Consumer and Governmental Affairs Bureau. Adopted: 12/12/14 by Order.
Order: Word || PDF

11/25/14
Request for Comment on Petition filed by Sorenson Communications, Inc., and CaptionCall, LLC, Regarding Licensing of Internet Protocol Captioned Telephone Service Technology. (CG Docket Nos. 13-24 and 03-123) (DA 14-1709).
Public Notice: Word || PDF

11/21/14
Purple Communications, Inc., Application for Re-Certification as an Eligible IP-CTS, IP-Relay, and Video Relay Service Provider. (CG Docket Nos. 10-51 and 03-123) (DA 14-1694). Action by: Acting Chief, Consumer and Governmental Affairs Bureau. Adopted: 11/21/14 by Order.
Order: Word || PDF

11/7/14
Notice of Grant of Conditional Certification for Purple Communications, Inc., to Provide Internet Protocol Captioned Telephone Service.
(CG Docket Nos. 03-123 and 10-51) (DA 14-1627).
Public Notice: Word || PDF

11/7/14
Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities; Purple Communications, Inc.; Request for Review of Withholding of TRS Payments. (CG Docket No. 03-123) (DA 14-1625).
Action by: the Consumer and Governmental Affairs Bureau. Adopted: 11/7/2014 by Order.
Order: Word || PDF

9/2/14
Notice of Effective Date of Internet Protocol Captioned Telephone Service User Registration and Certification Rules. (CG Docket Nos. 13-24 and 03-123) (DA 14-1265).
Public Notice: Word || PDF

8/27/14
Request for Comment on Petition filed by Sprint Corporation, Inc. Regarding Access to the Internet Based Telecommunications Relay Service Numbering Directory.
(CG Docket Nos. 10-51 & 03-123 and WC Docket Nos. 05-196 & 10-191) (DA 14-1249).
Public Notice: Word || PDF

8/22/14
Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities; Waivers of iTRS Mandatory Minimum Standards.
Action by: The Commission. Adopted 8/20/14 by Report and Order, Order, Declaratory Ruling, and Further Notice of Proposed Rulemaking.
(CG Docket No. 03-123) (FCC 14-125).
Erratum: Word || PDF
Report and Order, Order, Declaratory Ruling, and FNPRM: Word || PDF

8/8/14
Notice of Temporary Extension of Certification of Purple Communications, Inc. as a Provider of Internet Protocol Captioned Telephone Relay Service.
(CG Docket Nos. 10-51 and 03-123) (DA 14-1154).
Public Notice: Word || PDF

8/1/14
Consumer and Governmental Affairs Bureau Reaffirms Application of Internet Protocol Captioned Telephone Service (IP CTS) Rule on User Registration and Certification.
(CG Docket Nos. 13-24 and 03-123) (DA 14-1127).
Public Notice: Word || PDF

6/30/14
Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities; Structure and Practices of the Video Relay Service Program. Action by: Consumer and Governmental Affairs Bureau. Adopted: 6/30/2014 by Order. (CG Docket Nos. 10-51 and 03-123) (DA 14-946).
Erratum: Word || PDF
Order: Word || PDF

6/27/14
Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities; E911 Requirements for IP-Enabled Service Providers. Action by: Consumer and Governmental Affairs Bureau and Wireline Competition Bureau.
Adopted: 6/27/2014 by Memorandum Opinion and Order.
(WC Docket No. 05-196 and CG Docket No. 03-123) (DA 14-939).
Memorandum Opinion and Order: Word || PDF

6/27/14
Misuse of Internet Protocol (IP) Captioned Telephone Service; Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities. Action by: Consumer and Governmental Affairs Bureau.
Adopted: 6/27/2014 by Order. (CG Docket Nos. 13-24 and 03-123) (DA 14-935).
Order: Word || PDF

6/24/14
Structure and Practices of the VRS Program; Telecommunications Relay Services and Speech-To-Speech Services for Individuals with Hearing And Speech Disabilities; Video Relay Service Provider Requests for Temporary Waiver of the Speed-of-Answer Rule. Action by: Consumer and Governmental Affairs Bureau. Adopted: 6/24/2014 by Order.
(CG Docket Nos. 10-51 and 03-123) (DA 14-878).
Order: Word || PDF

6/17/14
Reminder to States and Interstate Telecommunications Relay Services Providers that the Annual Summary of Consumer Complaints is Due July 1, 2014; Reminder of Ongoing Obligation to Report Contact Information and Substantive Changes in TRS Programs.
(CG Docket No. 03-123) (DA 14-831).
Public Notice: Word || PDF

5/13/14
Notice of Conditional Grant of Application of Miracom USA, Inc., for Certification as a Provider of Internet Protocol Captioned Telephone Service Eligible for Compensation from the Telecommunications Relay Services Fund. (CG Docket Nos. 03-123, 10-51, and 13-24) (DA 14-644).
Public Notice: Word || PDF

5/12/14
Notice of Temporary Extension of Certification of Purple Communications, Inc. as a Provider of Internet Protocol Captioned Telephone Relay Service. (CG Docket Nos. 03-123 and 10-51) (DA 14-634).
Public Notice: Word || PDF

5/9/14
Rolka Loube Saltzer Associates Submits Payment Formulas and Funding Requirement for the Interstate Telecommunications Relay Services Fund for the 2014-2015 Fund Year. (CG Docket Nos. 03-123 and 10-51) (DA 14-627).
Public Notice: Word || PDF

4/29/14
Misuse of Internet Protocol (IP) Relay Service; Telecommunications Relay Services and Speech-To-Speech Services for Individuals with Hearing and Speech Disabilities. Action by: Consumer and Governmental Affairs Bureau.
Adopted: 4/29/2014 by Order. (CG Docket Nos. 12-38 and 03-123) (DA 14-564).
Order: Word || PDF

3/26/14
Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities. Adopted: 3/26/2014 by Order.
(CG Docket 03-123) (DA 14-410).
Order: Word || PDF

3/11/14
Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities; Sprint Communications, Inc.; Request for Review of the Decision of the TRS Administrator to Withhold TRS Payments.
Adopted: 03/11/2014 by Order. (CG Docket 03-123) (DA 14-334).
Order: Word || PDF

2/24/14
Consumer and Governmental Affairs Bureau Clarifies Application of Internet Protocol Captioned Telephone Service (IP CTS) Rules on User Registration and Certification. (CG Dockets 13-24 and 03-123) (DA 14-251).
Public Notice: Word || PDF

2/11/14
Notice of Temporary Extension of Certification of Purple Communications, Inc. as a Provider of Internet Protocol Captioned Telephone Relay Service. (CG Docket Nos. 03-123 and 10-51) (DA 14-176).
Public Notice: Word || PDF

2/10/14
Consumer and Governmental Affairs Bureau Announces Tentative Agenda and Panelists for February 18, 2014 Workshop on IP-Based Relay Technologies. (GN Docket No. 14-19) (DA 14-173).
Public Notice: Word || PDF

01/31/14
Consumer and Governmental Affairs Bureau Announces Workshop on Research Initiative on IP-Based Relay Technologies.
(GN Docket No. 14-19) (DA 14-117).
Public Notice: Word || PDF

01/31/14
Technology Transitions; AT&T Petition to Launch a Proceeding Concerning the TDM-to-IP Transition; Connect America Fund; Structure and Practices of the Video Relay Program; Telecommunications Relay Services for Individuals with Hearing and Speech Disabilities; Numbering Policies for Modern Communications. (GN Docket Nos. 13-5 and 12-353; WC Docket Nos. 13-97 and 10-90; CG Docket Nos.10-51 and 03-123 ). Action by: the Commission. Adopted: 01/30/2014 by Order, Report and Order and FNPRM, Report and Order, Order and FNPRM, Proposal for Ongoing Initiative. (FCC No. 14-5).
News Release: Word || PDF
Order, Report and Order and FNPRM, Report and Order, Order and FNPRM, Proposal for Ongoing Initiative: Word || PDF
Chairman Wheeler Statement: Word || PDF
Commissioner Clyburn Statement: Word || PDF
Commissioner Rosenworcel: Word || PDF
Commissioner Pai: Word || PDF
Commissioner O'Rielly: Word || PDF

11/25/13
Request for Comment on Petition filed by Sprint Corporation for Reconsideration of the Commission's Internet Protocol Relay Rate Order.
(CG Docket Nos. 03-123 and 10-51) (DA 13-2258).
Public Notice: Word || PDF

11/14/13
Request for Comment on Petition filed by AT&T Services, Inc. Regarding the Provision of Muting for Speech-to-Speech Telephone Services.
(CG Docket Nos. 08-15 and 03-123) (DA 13-2191).
Public Notice: Word || PDF

11/14/13
Request for Comment on Petition filed by Sprint Corporation for Reconsideration of Certain Rules Adopted for Internet Protocol Captioned Telephone Service.
(CG Docket Nos. 13-24 and 03-123) (DA 13-2190).
Public Notice: Word || PDF

11/13/13
Notice of Temporary Extension of Certification of Purple Communications, Inc. as a Provider of Internet Protocol Captioned Telephone Relay Service.
(CG Docket Nos. 10-51 and 03-123) (DA 13-2176).
Public Notice: Word || PDF

9/6/13
Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities - Waivers of iTRS Mandatory Minimum Standards. (CG Docket No. 03-123 ). Action by: the Commission. Adopted: 09/5/2013 by NPRM. (FCC No. 13-119).
Notice of Proposed Rulemaking: Word || PDF

8/27/13
Request for Comment on Petition Filed by Purple Communications, Inc. Regarding the Provision of both Inbound and Outbound Functionality for Internet Protocol Captioned Telephone Services. (DA 13-1814) (CG Docket Nos. 10-51 and 03-123).
Public Notice:Word || PDF

8/26/13
Misuse of Internet Protocol (IP) Captioned Telephone Service; Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities. Provision and Marketing of IP Captioned Telephone Service Order. (CG Docket Nos. 13-24 and 03-123 ). Action by: the Commission. Adopted: 08/26/2013 by R&O/FNPRM. (FCC No. 13-118).
Report and Order and Further Notice of Proposed Rulemaking: Word || PDF

8/13/13
Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities; Purple Communications, Inc. Emergency Petition for Limited Waiver. Granted the Petition for Limited Waiver filed by Purple Communications, Inc., with conditions. (Dkt No. 03-123 ). Action by: Acting Chief, Consumer and Governmental Affairs Bureau. Adopted: 08/13/2013 by ORDER. (DA No. 13-1753).
Order: Word || PDF

8/2/13
Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities. Granted an interim waiver of the TRS Speed-of-Answer rule to Sprint Corporation. (DA 13-1705) (CG Docket No. 03-123).
Letter: Word || PDF

8/2/13
Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities. Granted an interim waiver of the TRS Speed-of-Answer rule to Purple Communications, Inc. (DA 13-1704) (CG Docket No. 03-123).
Letter: Word || PDF

7/19/13
Speech-to-Speech and Internet Protocol (IP) Speech-to-Speech Telecommunications Relay Services; Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities. Amended the telecommunications relay services (TRS) mandatory minimum standards applicable to Speech-to-Speech (STS) relay service. (FCC 13-101) (CG Docket Nos. 08-15 and 03-123).
News Release: Word || PDF
R&O and FNPRM: Word || PDF
Acting Chairwoman Clyburn Statement: Word || PDF
Commissioner Rosenworcel Statement: Word || PDF
Commissioner Pai Statement: Word || PDF

7/8/13
Notice of Certification of State Telecommunications Relay Services (TRS) Programs (DA 13-1530) (CG Docket No. 03-123).
Public Notice: Word || PDF

7/1/13
Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities; E911 Requirements for IP-Enabled Service Providers (DA 13-1489) (CG Docket No. 03-123 and WC Docket No. 05-196).
Order: Word || PDF

7/1/13
Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities; Structure and Practices of the Video Relay Service Program (DA 13-1483) (CG Docket Nos. 03-123 and 10-51).
Order: Word || PDF

6/18/13
Reminder to States and Interstate Telecommunications Relay Services Providers that the Annual Summary of Consumer Complaints is due July 1, 2013 (DA 13-1402) (CG Docket No. 03-123). Reminder of Ongoing Obligation to Report Contact Information and Substantive Changes in TRS Programs.
Public Notice: Word || PDF

6/10/13
VRS Overhaul to Improve Phone Service for Americans with Disabilities (FCC 13-82) (CG Docket Nos. 10-51 and 03-123).
News Release: Word || PDF
R&O and FNPRM: Word || PDF
Acting Chairwoman Clyburn Statement: Word || PDF

5/17/13
Rolka Loube Saltzer Associates Submits Payment Formulas and Funding Requirement for Interstate Telecommunications Relay Services Fund for the July 2013 Through June 2014 Fund Year (DA 13-1137) (CG Docket Nos. 03-123 and 10-51).
Public Notice: Word || PDF

5/9/13
Misuse of Internet Protocol (IP) Captioned Telephone Service (DA 13-1045) (CG Docket No. 13-24) and Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities (CG Docket No. 03-123).
Order: Word || PDF

4/16/13
Pleading Cycle Established for Comment on Applications for Certification for the Provision of Telecommunications Relay Service. (DA No. 13-770). (Dkt No 03-123 ). Comments Due: 04/29/2013. Reply Comments Due: 05/13/2013.
Public Notice: Word || PDF

3/21/13
The Consumer And Governmental Affairs Bureau Accepts American Network, Inc.'s (ANI) Relinquishment Of Authority To Provide ITRS Services. (DA 13-534). (CG DOCKET NO. 03-123).
Public Notice: Word || PDF

3/8/2013
Request for Comment on Petition for Rulemaking Filed by Sorenson Communications, Inc. Regarding Cost Recovery Methodolgy for Internet Protocol Captioned Telephone Service. (DA No. 13-369). (Dkt No 13-24 03-123).
Public Notice: Word || PDF

2/22/13
Pleading Cycle Established for Comment on Applications for State Certification for the Provision of Telecommunications Relay Service. DA 13-275. CG Docket No. 03-123.
Public Notice: Word || PDF

2/21/13
Healinc Telecom, LLC, Request for Reimbursement of September 2011 Video Relay Service Minutes.  Denied the request of Healinc, LLC, a Video Relay Service provider for release of payment for September 2011 minutes withheld by the TRS Fund administrator. (Dkt No.  10-51). Action by:  Acting Chief, Consumer and Governmental Affairs Bureau. Adopted:  02/21/2013 by ORDER. (DA No. 13-259).  CGB
Order: Word || PDF

2/21/13
Structure and Practices of the Video Relay Service Program/Internet-Based TRS Certification Application of Healinc Telecom, LLC.  Denied Healinc Telecom, LLC's application for recertification as a Video Relay Service provider and Internet Protocol Relay Service provider. (Dkt No.  10-51). Action by:  Acting Chief, Consumer and Governmental Affairs Bureau. Adopted:  02/21/2013 by ORDER. (DA No. 13-260).  CGB
Order: Word || PDF

1/25/13
Misuse of Internet Protocol (IP) Captioned Telephone Service; Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities.
Order and Notice of Proposed Rulemaking: Word || PDF
McDowell Statement: Word || PDF
Pai Statement: Word || PDF

11/20/12
Video Relay Service Provider CSDVRS to Pay Nearly $1.4 Million to Settle Investigations into Alleged Improper Use of FCC's TRS Fund.
News Release: Word || PDF
Order & Consent Decree: Word || PDF

11/20/12
The Consumer and Governmental Affairs Bureau Grants CSDVRS, LLC. Full Certification as a Provider of Video Relay Service Eligible for Compensation from the Interstate Telecommunications Relay Services (TRS) Fund. DA 12-1886. CG Docket No. 10-51.
Public Notice: Word || PDF

11/16/12
Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities; E911 Requirements for IP-Enabled Service Providers; Internet-Based Telecommunications Relay Service Numbering; Sorenson Communications, Inc. Petition for Reconsideration and Clarification. CG Docket No. 03-123; WC Docket No. 05-196; WC Docket No. 10-191. FCC 12-139.
Order on Reconsideration: Word || PDF

10/15/12
Additional Comment Sought on Structure and Practices of the Video Relay Service (VRS) Program and on Proposed VRS Compensation Rates. CG Docket Numbers 03-123 and 10-51. DA 12-1644.
Public Notice: Word || PDF

9/18/12
Notice of Conditional Grant of Application of CSDVRS, LLC for Recertification as a Provider of Video Relay Service Eligible for Compensation from the Interstate Telecommunications Relay Services (TRS) Fund. DA 12-1505. Docket No. 10-51.
Public Notice: Word || PDF

8/10/12
Structure and Practices of the Video Relay Service Program; CGB Denies Petitions for Waiver filed by CODAVRS Corporation, Healinc Telecom, LLC, IWRelay, Inc., Malka Communications Group, Inc., PowerVRS, LLC, and Say-Hey, Inc. CG Docket No. 10-51. DA 12-1317.
Order: Word || PDF

8/10/12
Structure and Practices of the Video Relay Service Program, CG Docket No. 10-51; Healinc Telecom, LLC, Request for Reimbursement of July 2011 and August 2011 Video Relay Service Minutes. DA 12-1318.
Letter: Word || PDF

7/26/12
Office of the Managing Director Announces Revised Debt Collection Process For Delinquent Contributors to the Universal Service Fund, the Telecommunications Relay Service Fund, and the North American Numbering Plan. DA 12-1192. Docket Numbers 10-191, 06-122, 92-237, 05-196 and 03-123.
Public Notice: Word || PDF

7/25/12
Consumer and Governmental Affairs Bureau Reminds State Telecommunications Relay Service (TRS) Programs to Seek Recertification. Docket No. 03-123. DA 12-1187.
Public Notice: Word || PDF

7/13/12
The Consumer and Governmental Affairs Bureau grants in part and denies in part Purple Communications, Inc.'s request for review of a decision by the TRS Fund Administrator. Da 12-1130. Docket No. 10-51.
Order: Word || PDF

6/29/12
Misuse of Internet Protocol (IP) Relay Service; Telecommunications Relay Services and Speech-to-Speech Services For Individuals With Hearing And Speech Disabilities. In this First Report and Order, the Commission takes an important step to curb the misuse of IP Relay. CG Docket Numbers 12-38 and 03-123. FCC 12-71.
First Report and Order: Word || PDF

6/26/12
Telecommunications Relay Services and Speech-to-Speech Services For Individuals With Hearing And Speech Disabilities; Structure and Practices of the Video Relay Service Program. Order adopting per-minute compensation rates to be paid from the Interstate TRS Fund for the 2012-13 Fund Year. CG Docket Numbers 03-123 and 10-51. DA 12-996.
Order: Word || PDF

6/22/12
Telecommunications Relay Services and Speech-to-Speech Services For Individuals With Hearing And Speech Disabilities; E911 Requirements For IP-Enabled Service Providers. Extended the waivers of certain telecommunications relay services mandatory minimum standards for video relay service and Internet Protocol Relay Service that will expire on July 1, 2012, pursuant to the 2011 TRS Waiver Order. DA 12-988. CG Docket No. 03-123; WC Docket No. 05-196.
Order: Word || PDF

6/18/12
Reminder To States And Interstate Telecommunications Relay Service Providers That The Annual Summary Of Consumer Complaints Is Due July 2, 2012; Reminder Of Ongoing Obligation To Report Contact Information And Substantive Changes In TRS Program. DA 12-955. CG Docket Number 03-123.
Public Notice: Word || PDF

6/13/12
Structure and Practices of the Video Relay Service Program; Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities; E911 Requirements for IP-Enabled Service Providers; Internet-Based Telecommunications Relay Service Numbering. Granted the waiver to allow the Telecommunications Relay Services Fund Administrator to access information in the TRS Numbering Directory. CG Docket Numbers 10-51 and 03-123; WC Docket Numbers 05-196 and 10-191. DA 12-918.
Order: Word || PDF

5/31/12
Structure and Practices of the Video Relay Service Program; Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities. FCC adopt procedures to provide more limited access to certain especially competitively sensitive information that may be filed in this proceeding. CG Docket Numbers 10-51 and 03-123. DA 12-858.
Second Protective Order: Word || PDF

5/2/12
Rolka Loube Saltzer Associates Submits Payment Formulas and Funding Requirement for the Interstate Telecommunications Relay Services Fund for the July 2012 through June 2013 Fund Year. DA 12-696. Docket Numbers 10-51 and 03-123.
Public Notice: Word || PDF

4/30/12
Structure and Practices of the Video Relay Service Program; Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities. This Order Waives the May 1, 2012 Fund administrator filing requirement for Video Relay Service. Docket Numbers 10-51 and 03-123. DA 12-687.
Order: Word || PDF

3/14/12
In the Matter of Structure and Practices of the VRS Program and TRS and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities. FCC adopt procedures to limit access to proprietary or confidential information that may be filed in this proceeding. CG Docket Numbers 10-51 and 03-123. DA 12-402.
Order of Protection: Word || PDF

2/28/12
Comment Cycle Established for Comments to Refresh the Record Regarding Misuse of Internet Protocol Relay Service. CG Docket Nos. 12-38 and 03-123. DA 12-308.
Public Notice: Word || PDF

2/23/12
In the Matter of Structure and Practices of the VRS Program and TRS and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities. Extended the deadlines for filing comments and reply comments concerning the Commission's FNPRM on improving the structure and efficiency of the VRS program. CG Dockets No. 10-51 and 03-123. DA 12-263.
Order: Word || PDF

2/13/12
Consumer & Governmental Affairs Bureau Seeks to Refresh the Record Regarding Misuse of Internet Protocol Relay Service. Pleading Cycle Established. CG Docket Numbers 12-38 and 03-123. DA 12-208.
Public Notice: Word || PDF

2/1/12
Comment Cycle Established for Comments and Reply Comments on Structure and Practices of the Video Relay Service Program. DA 12-119. Docket Numbers 10-51 and 03-123.
Public Notice: Word || PDF

1/4/12
Notice of Conditional Grant of Application of Snap Telecommunications, Inc. for Recertification as a Provider of Video Relay Service Eligible for Compensation from the Interstate Telecommunications Relay Services (TRS) Fund. DA 12-3; CG Docket No. 10-51
Public Notice: Word || PDF

1/4/12
Notice of Conditional Grant of Application of Purple Communications, Inc. for Recertification as a Provider of Video Relay and Internet Protocol Relay Service Eligible for Compensation from the Interstate Telecommunications Relay Services (TRS) Fund. DA 12-4; CG Docket No. 10-51
Public Notice: Word || PDF

1/4/12
Notice of Conditional Grant of Application of Healinc Telecom, LLC for Recertification as a Provider of Video Relay Service Eligible for Compensation from the Interstate Telecommunications Relay Services (TRS) Fund. DA 12-5; CG Docket No. 10-51
Public Notice: Word || PDF

12/15/11
Structure and Practices of the Video Relay Service Program; Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities. CG Docket Numbers 10-51 and 03-123. FCC 11-184.
FNPRM: Word || PDF

11/22/11
Wireline Competition Bureau Announces Date for Internet-Based Telecommunications Relay Service Numbering Rules and Beginning of Transition Period. Dockets WC 10-191; CG 03-123; WC 05-196. DA 11-1931.
Public Notice: Word || PDF

11/15/11
Notice of Denial of Application of Malka Communications Group, Inc. for Certification as a Provider of Video Relay Service Eligible for Compensation from Interstate Telecommunications Relay Service Fund. CG Docket No. 10-51. DA 11-1897.
Public Notice: Word || PDF

11/15/11
Notice of Denial of Application of PAH VRS Support Services, LLC d/b/a PAH Relay for Certification as a Provider of Video Relay Service Eligible for Compensation from Interstate Telecommunications Relay Service Fund. CG Docket No. 10-51. DA 11-1898.
Public Notice: Word || PDF

11/15/11
Notice of Denial of Application of IWRelay, Inc. for Certification as a Provider of Video Relay Service Eligible for Compensation from Interstate Telecommunications Relay Service Fund. CG Docket No. 10-51. DA 11-1894.
Public Notice: Word || PDF

11/15/11
Notice of Denial of Application of S&L Deaf Communications LLC for Certification as a Provider of Video Relay Service Eligible for Compensation from Interstate Telecommunications Relay Service Fund. CG Docket No. 10-51. DA 11-1891.
Public Notice: Word || PDF

11/15/11
Notice of Denial of Application of Powervrs, LLC for Certification as a Provider of Video Relay Service Eligible for Compensation from Interstate Telecommunications Relay Service Fund. CG Docket No. 10-51. DA 11-1892.
Public Notice: Word || PDF

11/15/11
Notice of Denial of Application of BIS Relay, LLC for Certification as a Provider of Video Relay Service Eligible for Compensation from Interstate Telecommunications Relay Service Fund. CG Docket No. 10-51. DA 11-1893.
Public Notice: Word || PDF

11/15/11
Notice of Denial of Application of Say-Hey, Inc. for Certification as a Provider of Video Relay Service Eligible for Compensation from Interstate Telecommunications Relay Service Fund. CG Docket No. 10-51. DA 11-1895.
Public Notice: Word || PDF

11/15/11
Notice of Denial of Application of CODA VRS Corporation for Certification as a Provider of Video Relay Service Eligible for Compensation from Interstate Telecommunications Relay Service Fund. CG Docket No. 10-51. DA 11-1896.
Public Notice: Word || PDF

11/15/11
Notice of Conditional Grant of Application of Convo Communications, LLC for Certification as a Provider of Video Relay Service Eligible for Compensation from Interstate Telecommunications Relay Service Fund. CG Docket No. 10-51. DA 11-1901.
Public Notice: Word || PDF

11/15/11
Notice of Conditional Grant of Application of ASL Services Holdings, LLC for Certification as a Provider of Video Relay Service Eligible for Compensation from Interstate Telecommunications Relay Service Fund. CG Docket No. 10-51. DA 11-1902.
Public Notice: Word || PDF

11/15/11
Notice of Conditional Grant of Application of Hancock, Jahn, Lee & Puckett, LLC d/b/a Communication Axess Ability Group for Certification as a Provider of Video Relay Service Eligible for Compensation from Interstate Telecommunications Relay Service Fund. CG Docket No. 10-51. DA 11-1903.
Public Notice: Word || PDF

11/8/11
In the Matter of Structure and Practices of the Video Relay Service Program. Motion to Extend Stay filed by Gallaudet University Denied. CG Docket No. 10-51.
Order: Word || PDF

11/4/11
Consumer and Governmental Affairs Bureau Announces Effective Date of iTRS Certification Rules and Timeline For Filing Applications. CG Docket No. 10-51.
Public Notice: Word || PDF

10/26/11
CGB extends, through January 4, 2012, the certification period for providers of Video Relay Service and IP Relay Service with certifications that are scheduled to expire on November 4, 2011. CG Docket Nos. 03-123 and 10-51. DA 11-1795
Public Notice: Word || PDF

10/24/11
In the Matter of Structure and Practices of the Video Relay Service Program. Granted the waiver request filed by Convo Communications, LLC. CG Docket No. 10-51.
Order: Word || PDF

10/21/11
FCC Invites Applicants to Conduct National Outreach for the National Deaf-Blind Equipment Distribution Program. DA 11-1767.
Public Notice: Word || PDF

10/17/11
Structure and Practices of the Video Relay Service Program. Clarification of Internet-based TRS Provider Eligibility Certification. The Commission addresses petition for clarification and petitions for reconsideration concerning provider eligibility certification and seeks comment on a proposed rule modification. CG Docket No. 10-51
MO&O, Order, and FNPRM: Word || PDF

10/7/11
In the Matter of Contributions to the Telecommunications Relay Services Fund. Adopted rules to implement Section 103(b) of the CVAA, requiring interconnected and non-interconnected VoIP providers to participate in and contribute to the TRS Fund. CG Docket No. 11-47. FCC 11-150.
Report and Order: Word || PDF

9/30/11
Structure and Practices of the Video Relay Service Program. Granted in part a Motion by Gallaudet University to extend the stay of the effective date of Section 64.604(c)(5)(iii)(N)(1)(iii) of the Commission's rules as adopted in the VRS Practices R&O, for an additional 45 days, until November 15, 2011. Docket No. 10-51. FCC 11-145.
Order Extending Suspension of Effective Date: Word || PDF

9/30/11
Amendment of Part 64 of the Commission's Rules Regarding Telecommunications Relay Services and Related Customer Premises Equipment for Persons with Disabilities and Truth-in-Billing Requirements for Common Carriers. Made two nonsubstantive editorial revisions to Part 64 of the Commission's rules. DA 11-1649.
Order: Word || PDF

9/22/11
Consumer & Governmental Affairs Bureau Notice of Petitions for Reconsideration of the Second Report and Order and Order in CG Docket No. 10-51. Released September 22, 2011.
Public Notice: Word || PDF

9/13/11
In the Matter of Structure and Practices of the Video Relay Service Program. CG Docket No. 10-51. DA 11-1542.
Order: Word || PDF

8/4/11
Internet-Based Telecommunications Relay Service Numbering. The Commission adopted rules to improve assignment of telephone numbers associated with iTRS. Docket Numbers 10-191, 05-196, and 03-123. FCC-11-123.
Report & Order: Word || PDF

7/28/11
In the Matter of Structure and Practices of the Video Relay Service Program. The Commission amends its process for certifying Internet-based Telecommunications Relay Service (iTRS) providers as eligible for payment from the Interstate TRS Fund for their provision of iTRS. CG Docket No. 10-51
Second Report and Order and Order: Word || PDF

6/30/11
Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities; E911 Requirements for IP-Enabled Providers. Order extending the waivers of certain TRS mandatory minimum standards for VRS and IP Relay Service that will expire on July 1, 2011. Docket Numbers 05-196 and 03-123. DA-11-1159.
Order: Word || PDF

6/30/11
Order Adopting 2011-2012 TRS Funding Requirements. Docket Numbers 10-51, 3-123. FCC 11-104.
Order: Word || PDF

6/27/11
Instructions for Transfer of Telecommunications Relay Service Program Records. Provided additional instruction to the National Exchange Carrier Association concerning the transfer of records to Rolka Loube Saltzer Associates, LLC, the new TRS Fund Administrator. Action by: Deputy Managing Director, Office of the Managing Director by LETTER. (DA No. 11-1109).
Letter: PDF

6/27/11
Telecommunications Relay Service Fund Financial Statements and Reports. Set forth in detail the steps to be taken by the National Exchange Carrier Association in producing financial statements concerning the TRS Fund during the transition period. Action by: Managing Director by LETTER. (DA No. 11-1120).
Letter: PDF

6/27/11
Payment for Close-Out Activities of Telecommunications Relay Service Program Administration for the National Exchange Carrier Association. Effective July 1, 2011, the TRS Fund Administrator will change from NECA to Rolka Loube Saltzer Associates, LLC by LETTER. (DA No. 11-1121).
Letter: Word || PDF

6/23/11
Interstate Telecommunications Relay Service (TRS) Fund Administrator Transition - Bank Account Change Over. (DA No. 11-1041).
Public Notice: Word || PDF

6/20/11
Reminder To States And Interstate Telecommunications Relay Service Providers That The Annual Summary Of Consumer Complaints Is Due July 1, 2011; Reminder Of Ongoing Obligation To Report Contact Information And Substantive Changes In TRS Program.
Public Notice: Word || PDF

5/31/11
VRS Fraud Order Suspending Effective Date. Docket Number 10-51. FCC 11-86
Order: Word || PDF

5/17/11
Consumer and Governmental Affairs Bureau Provides Guidance on Filing Requests for Waiver of New Requirements Adopted in the Video Relay Services Fraud Order. DA 11-893. Docket Number 10-51.
Public Notice: Word || PDF

5/6/11
The Consumer & Governmental Affairs Bureau Announces Extension of Expiring Certifications for Providers of Internet-Based Telecommunications Relay Services. DA 11-849. Docket Numbers 10-51 and 03-123.
Public Notice: Word || PDF

5/4/11
National Exchange Carrier Association (NECA) Submits Payment Formulas and Funding Requirement for the Interstate Telecommunications Relay Services (TRS) Fund for the July 2011 Through June 2012 Fund Year. CG Docket No. 03-123. DA 11-826.
Public Notice: Word || PDF

04/15/11
FCC Seeks Comment on the Rates and Compensation for Video Relay Service for the 2011-12 Interstate Telecommunications Relay Services Fund Year.
NPRM: Word || PDF

4/8/11
Structure and Practices of the Video Relay Service Program; TRS and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities. CGB waives the May 1, 2011 Fund administrator filing requirement for VRS payment formulas and revenue requirements only. CG Docket Numbers 10-51 and 03-123. DA 11-655.
Order: Word || PDF

4/6/11
FCC Moves Forward With Comprehensive Reforms to Eliminate Abuses and Ensure Viability of Video Relay Service.
News Release: Word || PDF
Report & Order and Further NPRM: Word || PDF

4/6/11
FCC Names New Administrator of Interstate TRS Fund.
News Release: Word || PDF

3/3/11
FCC Proposes to Update Rules Allowing Accessibility to Advanced Communications to 54 Million Consumers With Disabilities.
News Release: Word | PDF
Genachowski Statement: Word || PDF
Copps Statement: Word || PDF

3/3/11
Implementation of the Twenty-First Century Communications and Video Accessibility Act of 2010, Section 103(b), Contributions to the TRS Fund Notice of Proposed Rulemaking Adopted March 2, 2011. CG Docket No. 11-47. FCC 11-38
NPRM: Word || PDF
Erratum issued 3/24/11: Word || PDF

2/22/11
FCC Enforcement Advisory: Enforcement Bureau Reminds Internet-Based Telecommunications Relay Service Providers of Emergency Calling Requirements. DA 11-304
Public Notice: Word || PDF

2/17/11
The Consumer and Governmental Affairs Bureau Seeks Comment on Application of New and Emerging Technologies For Video Relay Service Use. CG Docket No. 10-51. DA 11-317.
Public Notice: Word || PDF

2/4/11
Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities. Granted a Six-Month Extension of the Waiver Regarding Treatment of Toll Free Numbers in the iTRS Numbering Directory. (Docket Numbers 10-191, 05-196, and 03-123).
Order: Word || PDF

9/20/10
Enforcement Bureau Settles Investigations of Purple Communications, Inc. Settlment Requires Payments in Excess of $22 Million for Alleged Abuse of Fund That Supports Vital Service for Persons with Hearing or Speech Disabilities.
News Release: Word || PDF
Order: Word || PDF
Consent Decree: Word || PDF

9/17/10
FCC Initiates Rulemaking to Improve iTRS Numbering.
NPRM: Word || PDF

8/12/10
Structure and Practices of the Video Relay Service Program. Denied the Motion for Extension of Comment Period.
Order Denying Request for Extension of Time to File Comments: Word || PDF

8/4/10
Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities, E911 Requirements for IP-Enabled Service Providers. Granted a six-month extension of the waiver regarding treatment of toll free numbers in the Internet-based Telecommunications Relay Service numbering directory. Docket Numbers 05-196 and 03-123. DA 10-1445.
Order: Word || PDF

7/9/10
Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities. Order Denying Stay Motion filed by Sorenson Communications, Inc.
Order Denying Stay Motion: Word || PDF

7/2/10
Comments Sought on Purple Communications, Inc. Petition for Clarification or Waiver to Implement Call Forwarding Service for Internet-Based Telecommunications Relay Service Users. CG Docket No. 10-51. DA 10-1253.
Public Notice: Word || PDF

6/30/10
Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities and E911 Requirements for IP-Enabled Service Providers. The Consumer & Governmental Affairs Bureau and the Wireline Competition Bureau extend the waivers of certain TRS mandatory minimum standards for VRS and IP Relay Service that will expire on July 1, 2010. Dockets CG 03-123 and WC 05-196. DA 10-1235.
Order: Word || PDF

6/28/10
In the Matter of Structure and Practices of the Video Relay Service Program. Compensation Methodology. CG Docket No. 10-51; FCC 10-111.
Notice of Inquiry: Word || PDF

6/28/10
The Commission hereby adopts per-minute compensation rates from the Interstate Telecommunications Relay Services Fund for each form of TRS for the 2010-2011 Fund year.
Order: Word || PDF
Erratum: Word || PDF

6/28/10
FCC Takes Action to Protect and Sustain Vital Service for the Deaf; Commission Votes Unanimously on Immediate and Long-Term Approaches
News Release: Word || PDF

6/18/10
Reminder to States and Interstate Telecommunications Relay Service Providers that the Annual Summary of Consumer Complaints is due Wednesday, July 1, 2010; Reminder of Ongoing Obligation to Report Contact Information and Substantive Changes in the TRS Program. Docket 03-123; DA 10-1090
Public Notice: Word || PDF

5/27/10
Sorenson's Request for Payment of Certain VRS Calls Handled on August 7, 2009.
Letter: Word || PDF

5/27/10
FCC Takes Further Steps to Ensure That Video Relay Service Will Continue as a Vibrant Service.
News Release: Word || PDF
Declaratory Ruling, Order, and NPRM: Word || PDF

4/30/10
NECA Submits Payment Formula and Fund Size Estimate for the Interstate TRS Fund for the July 2010 Through June 2011 Fund Year.
Public Notice: Word || PDF

4/2/10
CGB and WCB Grant a Four-Month Extension of the Waiver Regarding Treatment of Toll Free Numbers in the iTRS Numbering Directory. (DA 10-593) CG Docket No. 03-123, WC Docket No. 05-196, and CG Docket No. 10-51.
Order: Word || PDF

3/9/10
Purple Communications Acknowledges Debt, Begins Payback to Telecommunications Relay Fund.
News Release: Word || PDF

2/25/10
In the Matter of Structure and Practices of the Video Relay Service Program. The FCC Reaffirms Rules and Policies of Video Relay Service. CG Docket No. 10-51
News Release: Word || PDF
Declaratory Ruling: Word || PDF
DECISIÓN DECLARATORIA En Español: Word || PDF
ASL Video

2/3/10
Granted CSDVRS request for payment of VRS minutes containing incomplete call record data from December 2008 to April 2009. Docket No. 03-123, DA No. 10-225.
Letter: Word || HTML || PDF

12/24/09
Telecommunications Relay Services and Speech-To-Speech Services for Individuals with Hearing and Speech Disabilities; E911 Requirements for IP-Enabled Service Providers. Extended with conditions for six months until July 1, 2010 the waivers of certain telecommunications relay services mandatory minimum standards for Video Relay Service and Internet Protocol Relay Service that will expire on January 1, 2010. DA 09-2634. Docket Numbers 05-196 and 03-123.
Order: Word || PDF

12/17/09
Video: Workshop on Video Relay Service Reform, held December 17, 2009.

12/15/09
FCC Announces Agenda and Panelists for Workshop on VRS Reform to be Held on December 17, 2009.
News Release: Word || PDF

12/4/09
The Consumer & Governmental Affairs Bureau (CGB) and the Wireline Competition Bureau (WCB) Issue Temporary Waiver to Address Routing of Internet-based TRS Calls Using Toll Free Numbers. CG Docket No. 03-123, CC Docket No. 98-67 and WC Docket No. 05-196. (DA 09-2543).
Order: Word || PDF

12/3/09
FCC Announces Workshop on Video Relay Service Reform to be Held on December 17, 2009.
News Release: Word || PDF

11/5/09
In the Matter of Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities and E911 Requirements for IP-Enabled Service Providers. Docket Numbers CG 03-123, CC 98-67 and WC 05-196; DA 09-2389
Order: Word || PDF

10/21/09
Consumer & Governmental Affairs Bureau Reminds VRS and IP Relay Service Providers of Their Outreach Obligations and Clarifies Their Call Handling Obligations for Unregistered Users After the November 12, 2009, Ten-Digit Numbering Registration Deadline. DA 09-2261; Docket Numbers 03-123 and 05-196.
Public Notice: Word || PDF

9/23/09
Pleading Cycle Established for Comments on Petition of Qwest Wireless for Waiver of the Commission's Rules on Contributions to the Interstate Telecommunications Relay Service Fund. CG Docket No. 03-123 (DA 09-2097).
Public Notice: Word || PDF

9/18/09
Adopted Order concerning TRS and Speech-to-Speech Services for Individuals with Hearing and Speech and Speech Disabilities; dismissed in part Purple Rulemaking Petition.
Order: Word || PDF

9/18/09
FCC Announces Workshop on Ten-Digit Numbering and E911 Requirements for Video Relay Service and IP Relay. The FCC will hold a workshop on September 25, 2009 to address issues relating to Ten-Digit Numbering and E911 Requirements for VRS and IP Relay.
News Release and Agenda: Word || PDF || VRS 10-Digit Numbering Workshop Video

8/11/09
Clarification Regarding the use of Toll Free Numbers for Internet-Based Telecommunications Relay Services. DA 09-1787. (Dockets 98-67, 05-196, 03-123).
Public Notice: Word || PDF

8/11/09
Pleading Cycle Established for Comments on Petition of Sorenson Communications, Inc. for Declaratory Ruling or Limited Waiver of the Commission's Rules. DA 09-1789 (Dockets 05-196, 03-123).
Public Notice: Word || PDF

6/26/09
In the Matter of Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities.TRS Rate Order. Docket Number CG 03-123; DA 09-1451.
Order: Word || PDF

6/26/09
IP-Enabled Services; Implementation of Sections 255 and 251(a)(2) of The Communications Act of 1934, as Enacted by The Telecommunications Act of 1996: Access to Telecommunications Service, Telecommuni-cations Equipment and Customer Premises Equipment by Persons with Disabilities; Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities; The Use of N11 Codes and Other Abbreviated Dialing Arrangements. CGB finds good cause to extend for one year (until 6/29/10), the current limited waiver of section 64.604(a)(4) of the Commission's rules, to the extent that the rule requires traditional telecommunications relay service (TRS) providers to "automatically and immediately" call an appropriate Public Safety Answering Point (PSAP) when receiving an emergency, 711-dialed call placed over an interconnected VoIP service. Docket Numbers WC 04-36; WT 96-198; CG 03-123 and CC 92-105. DA 09-1461.
Order: Word || PDF

6/26/09
Consumer & Governmental Affairs Bureau seeks to refresh the record on petiton to Mandate Captioned Telephone Relay Service (CTS). DA 09-1436
Comments Due: 07/27/2009. Reply Comments Due: 08/10/2009.
Public Notice: Word || PDF

6/15/09
Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities. E911 Requirements for IP-Enabled Service Providers. CGB find good cause to extend the 6/30/09, date for the end to the permissive calling period during which Internet-based TRS providers may continue to complete the non-emergency calls of unregistered users. TRS providers may continue to complete such calls until 11/12/09. After that date providers will have to ensure that a user has registered with a default provider before completing the user's non-emergency calls.CG Docket No. 03-123, WC Docket No. 05-196. (DA 09-1323).
Order: Word || PDF

6/12/09
Reminder to States and Interstate Telecommunications Relay Service Providers that the Annual Summary of Consumer Complaints is due Wednesday, July 1, 2009. Reminder of Ongoing Obligation to Report Contact Information and Substantive Changes in TRS Programs. (DA 09-1318) CG Docket No. 03-123.
Public Notice: Word || PDF

6/3/09
The Consumer & Governmental Affairs Bureau extends the comment period for issues raised in the Notice of Proposed Rulemaking (NPRM) portion of the Public Notice (PN) and Notice of Proposed Rulemaking (NPRM), released on May 14, 2009.
Order: Word || PDF

5/14/09
In the Public Notice, the FCC seek comment on NECA's proposed compensation rates for the various forms of TRS, as well as the proposed funding requirement and carrier contribution factor, as reflected in the 2009 TRS Rate Filing. In the Notice of Proposed Rulemaking (NPRM), the FCC seek comment on whether, notwithstanding the rate methodology established in the 2007 TRS Rate Methodology Order, we should modify the compensation rates for Video Relay Service (VRS) for the 2009-2010 Fund year. (Docket No. 03-123) (FCC 09-39) Adopted May 12, 20009; Released May 14, 2009.
Public Notice and Notice of Proposed Rulemaking: Word || PDF

4/28/09
FCC Releases ASL Video Explaining New Ten-Digit Numbering and Emergency Call Handling Procedures for Internet-Based TRS. The Commission has produced a video in American Sign Language to explain the new ten-digit numbering requirements and emergency call handling procedures for Internet-based telecommunications relay services.
News Release: Word || PDF

4/20/09
Pleading Cycle Established for Filing of Oppositions to Petition for Partial Reconsideration and Limited Waiver, and Petition for Partial Reconsideration, Concerning the Assignment of Ten-Digit Telephone Numbers and E911 Requirements for Internet-Based TRS. (DA 09-870) Docket numbers 03-123 and 05-196.
Public Notice: Word || PDF

4/1/09
IP-ENABLED SERVICES. Extended for 90 days a limited waiver for traditional TRS providers and seeks comment on issues related to 711 calls routed to PSAPs by traditional TRS providers and interconnected VoIP providers. (Docket Numbers 92-105, 96-198 and 03-123) Adopted: 04/01/2009 (DA No. 09-749).
Order: Word || PDF

3/25/09
Pleading Cycle Established for Comments on Petition for Rulemaking Filed by GoAmerica, Inc. Concerning Internet-Based Telecommunications Relay Service (TRS) Certification Requirements. (DA 09-675, Docket 03-123, RM-11512).
Comments Due: 30 days after release of Public Notice.
Reply Comments Due: 45 days after release of Public Notice.
Public Notice: Word || PDF

2/10/09
Telecommunications Relay Service (TRS) Providers Requesting Compensation from the Interstate TRS Fund Must Comply with Standard Rounding Principles in Measuring the Conversation Time of TRS Calls. (DA 09-211, Docket 03-123).
Public Notice: Word || PDF

1/7/09
Notice of Certification of American Network as a Provider of IP Relay, VRS, IP Captioned TRS Eligible for Compensation from the Interstate TRS Fund. CG 03-123 (DA 09-12).
Public Notice: Word || PDF

12/24/08
Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities. Extended waivers of certain Telecommunications Relay Services (TRS) mandatory minimum standards for Video Relay Service and Internet Protocol Relay Service. Docket 03-123; DA 08-2808.
Order: Word || PDF

12/19/08
Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities; E911 Requirements for IP-Enabled Service Providers. Commission Orders Timely Implementation of Ten-Digit Numbering, Interoperability for Internet-based TRS Users. Docket Numbers 98-67, 03-123 and 05-196. (FCC 08-275).
Order: Word || PDF
Martin Statement: Word || PDF
Copps Statement: Word || PDF
Adelstein Statement: Word || PDF
Tate Statement: Word || PDF
McDowell Statement: Word || PDF

11/14/08
Notice of Certification of GoAmerica, Inc., as a Provider of Internet Protocol Captioning Telephone Service (IP CTS) Eligible for Compensation from the Interstate Telecommunications Relay Service (TRS) Fund. CG Docket 03-123 (DA 08-2514).
Public Notice:  Word || PDF

10/8/08
Pleading Cycle Established for Comments on Petition of Sorenson Communications, Inc. for Limited Waiver. CG Docket No. 03-123 and WC Docket No. 05-196 (DA 08-2255).
Public Notice:  Word || PDF

9/22/08
Consumer And Governmental Affairs Bureau Modifies Cost Submission Timeframes Associated With Implementation Of The Numbering System For Internet-Based Telecommunications Relay Services.  Docket No. 03-123 and 05-196.
Public Notice:  Word || PDF

9/19/08
Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities; E911 Requirements for IP-Enabled Service Providers. Granted the petition for limited waiver of interim Section 64.605(c) of the Commission's rules, filed by Sorenson Communications, Inc. and extended limited waiver to all VRS providers. (Docket No. 03-123 and 05-196) (FCC No. 08-210).
Order: Word || PDF

7/29/08
Commission Releases Request for Quotation for Contractor to Build and Operate Centralized Database for Internet Based Telecommunications Relay Service Numbering System. (CG Docket 03-123; WC Docket 05-196).
Public Notice: Word || PDF

7/16/08
Notice of Certification of State Telecommunications Relay Service (TRS) Programs. (DA 08-1673).
Public Notice: Word || PDF

7/3/08
Consumer and Governmental Affairs Bureau Clarifies the Transferability of Telecommunications Relay Service (TRS) Provider Certification. (DA 08-1589) (Docket No. 03-123).
Public Notice: Word || PDF

6/25/08
Commission Releases Sources Sought Announcement Seeking Contractor to Build and Operate Centralized Database for Internet Based Telecommunications Relay Service Numbering System. (CG Docket No. 03-123 and WC Docket No. 05-196) (DA 08-1483).
Public Notice: Word || PDF

6/24/08
FCC Adopts Telephone Numbering System and E-911 Requirements for Providers of Internet-Based Telecommunications Relay Services.
R&O/NPRM: Word || PDF
News Release (6/11/08): Word || PDF
Martin Statement: Word || PDF
Copps Statement: Word || PDF
Adelstein Statement: Word || PDF
Tate Statement: Word || PDF

6/24/08
Commission Seeks Comment on Changes in Speech-to-Speech Telecommunications Relay Service Regulations; Tentatively Concludes that Internet Protocol Speech-to-Speech is Compensable from the Interstate TRS Fund.
NPRM: Word | PDF
News Release (6/11/08): Word || PDF
Martin Statement: Word || PDF
Copps Statement: Word || PDF
Adelstein Statement: Word || PDF
Tate Statement: Word || PDF

6/24/08
Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speeech Disabilities. Adopted the proposed rates, carrier contribution factor, and Interstate TRS Fund size for July 1, 2008 through June 30, 2009. (Docket No. 03-123) (DA 08-1476).
Order: Word || PDF

5/28/08
Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities. The FCC issued clarification on contacts between Telecommunications Relay Service (TRS) providers and TRS consumers. (Docket 03-123) (FCC 08-138).
Declaratory Ruling: Word || PDF

5/6/08
Telecommunications Relay Services and Speech-To-Speech Services for Individuals with Hearing and Speech Disabilities. Extended the stay of paragraphs 95 and 96 of the 2007 TRS Cost Recovery Declaratory Ruling until May 28, 2008. (DA 08-1079).
Order: Word || PDF

5/2/08
National Exchange Carrier Association (NECA) Submits the Payment Formula and Fund Size Estimate for the Interstate Telecommunications Relay Services (TRS) Fund for the July 2008 Through June 2009 Fund Year. (DA 08-1055) (CG Docket 03-123).
Public Notice: Word || PDF

4/29/08
FCC Stakeholder Workshop on Ten-Digit Numbering Solutions for Internet-Based Telecommunications Relay Services.
Webcast || Attendee List

4/23/08
FCC Releases Agenda for April 29, 2008 Stakeholder Workshop on Ten-Digit Numbering Solutions for Internet-Based Telecommunications Relay Services.
News Release: Word || PDF

4/4/08
FCC to Hold Workshop on Solutions for Implementing Ten-Digit Telephone Numbering for Internet-Based Telecommunicaitons Relay Services (TRS) on April 29, 2008.
News Release: Word || PDF

4/4/08
IP-Enabled Services; Implementation Of Sections 255 And 251(a)(2) Of The Communications Act Of 1934, As Enacted By The Telecommunications Act Of 1996: Access To Telecommunications Service. Extend and modify the current waivers, as they apply to interconnected VoIP providers and traditional TRS providers. (Docket number(s) 92-105, 96-198, 03-123, 04-36).
Order: Word || PDF

3/19/08
CGB Seeks to Refresh Record on Assigning Internet Protocol (IP)-Based TRS Users Ten-Digit Telephone Numbers Linked to North American Numbering Plan (NANP) and Related Issues. (DA 08-607) (Docket No. 03-123).
Public Notice: Word || PDF

3/19/08
Adopted Emergency Call Handling Requirements for Internet-based TRS Providers. (FCC 08-78).
Report and Order: Word | PDF
Erratum Released April 8, 2008: Word | PDF
Copps Statement: Word | PDF
Adelstein Statement: Word | PDF
Tate Statement: Word | PDF

2/28/08
Consumer & Governmental Affairs Bureau Clarifies the Eligibility Requirement for Compensation From The Interstate Telecommunications Relay Service (TRS) Fund for Providers of Internet Protocol Captioned Telephone Service. (DA 08-478) (CG Docket 03-123)
Public Notice: Word || PDF

2/7/08
Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities. Request for Stay Pending Judicial Review. The Commission grants a request to stay the effectiveness of paragraphs 95 and 96 of the 2007 TRS Cost Recovery Declaratory Ruling, which restricts TRS providers from using consumer or call databases to contact TRS users. (Docket No. 03-123) (DA No. 08-312).
Order: Word || PDF

2/6/08
Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities. Adopted a revised Interstate Telecommunications Relay Services Fund size and carrier contribution factor for the July 2007 to June 2008 Fund year. (Docket No. 03-123). (DA No. 08-303)
Order: Word || PDF

2/4/08
Consumer & Governmental Affairs Bureau Seeks Comment on Request for Clarification that Internet Protocol Speech-to-Speech Service is a Form of Telecommunications Relay Service Compensable from the Interstate TRS Fund. (DA No. 08-292) (Docket No 08-15).
Public Notice: Word || PDF

1/10/08
Applications for Certification as Certified State Telecommunications Relay Service (TRS) ProgramsFiled; Pleading Cycle Established for Comment on Applications. Docket No. 03-123; DA No. 08-60.
Public Notice: Word || PDF

1/8/08
Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities. Granted Snap's and Verizon's requests for a temporary waiver of the speed dialing requirement for Video Relay Services (VRS). Docket No. 03-123 (DA 008-45).
Order: Word || PDF

12/26/07
Telecommunications Relay Services And Speech-to-Speech Services For Individuals With Hearing And Speech Disabilities.
Order: Word || PDF

12/07/07
Consumer & Governmental Affairs Bureau Seeks Comment on Petition for Clarification Concerning the Provision of Deaf Blind Relay Service (DBRS).
Public Notice: Word || PDF

11/19/07
Commission Adopts TRS Cost Recovery Methodology Report & Order and Declaratory Ruling on October 26, 2007. (Docket No. CG 03-123, FCC 07-186).
Report and Order: Word || PDF
Martin Statement: Word || PDF
Copps Statement: Word || PDF
Adelstein Statement: Word || PDF
Erratum: Word || PDF

10/9/07
In the Matters of IP-Enabled Services; Access to Telecommunications Service, Telecommunications Equipment and Customer Premises Equipment by Persons with Disabilities; TRS and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities; and The Use of N11 Codes and Other Abbreviated Dialing Arrangements. Granted in part and denied in part several petitions for waiver relating to the Commission's recent VoIP TRS Order. Comments sought. (Dockets Number WC 04-36, WT 96-198, CG 03-123, and CC 92-105).
Order: Word || PDF

09/21/07
Notice of Certification of CSDVRS, LLC as a Provider of Video Relay Service (VRS) Eligible fo Compensation from the Interstate Telecommunications Relay Service (TRS) Fund. (DA No. 07-3996, Dkt No 03-123).
Public Notice: Word || PDF

09/21/07
Notice of Certification of Hawk Relay, LLC as a Provider of Internet Protocol Relay (IP Relay) and Video Relay Service (VRS) Eligible fo Compensation from the Interstate Telecommunications Relay Service (TRS) Fund. (DA No. 07-3998, Dkt No 03-123).
Public Notice: Word || PDF

8/3/07
Consumer & Governmental Affairs Bureau Seeks Comment on Petition for Declaratory Ruling Regarding Video Relay Service (VRS) Provider Employment Contracts with VRS Communications Assistants (CAs). (DA 07-3512, Docket No. 03-123).
Public Notice: Word || PDF

6/29/07
Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities. June 2007 Interim Rate Order. (Docket No. 03-123) (DA 07-2904).
Order: Word || PDF

6/22/07
Consumer & Governmental Affairs Bureau Reminds States that Current Telecommunications Relay Service (TRS) Certification will expire on July 26, 2008, and provides a timeline for seeking recertification. (DA 07-2761, Docket No. 03-123).
Public Notice: Word || PDF

Consumer & Governmental Affairs Bureau Reminds States and Interstate Telecommunications Relay Services (TRS) Providers that the Annual Summary of Consumer Complaints is due Monday, July 2, 2007, and that they have an ongoing obligation to report contact information and substantive changes in their TRS Programs. (DA 07-2762, Docket No. 03-123).
Public Notice: Word || PDF

6/15/07
Disability Access Requirements Extended to VOIP Services.
Order: Word | PDF
News Release (5/31/07): Word | PDF
Martin Statement: Word | PDF
Copps Statement: Word | PDF
Adelstein Statement: Word | PDF
Tate Statement: Word | PDF
McDowell Statement: Word | PDF

5/4/07
FCC Alerts Public and Merchants of Fraudulent Credit Card Purchases Through Internet Protocol (IP) Relay Service, a Form of Telecommunications Relay Service (TRS). (DA 07-2006).
Public Notice: Word || PDF

5/2/07
National Exchange Carrier Association (NECA) Submits the Payment Formula and Fund Size Estimate for the Interstate Telecommunications Relay Services (TRS) Fund for the July 2007 through June 2008 Fund Year. (DA 07-1978) Docket No. 03-123.
Public Notice: Word || PDF

3/22/07
Dismissal of Snap Telecommunications, Inc.'s Request for Limited Waiver of the Video Relay Service (VRS) Interoperability Requirements. Docket No. 03-123 (DA 07-1374).
Public Notice: Word || PDF

1/11/07
Internet Protocol Captioned Telephone Service Eligible for Compensation from Interstate TRS Fund.
Declaratory Ruling: Word | PDF
News Release (12/20/06): Word | PDF
Martin Statement: Word | PDF
Copps Statement: Word | PDF
Adelstein Statement: Word | PDF
Tate Statement: Word | PDF
McDowell Statement: Word | PDF

12/22/06
Notice of Certification of Hands On Video Relay Services, Inc. as a Provider of Internet Protocol Relay (IP Relay) and Video Relay Service (VRS) Eligible for Compensation from the Interstate Telecommunications Relay Service (TRS) Fund. Docket No. 03-123 (DA 06-2578)
Public Notice: Word || PDF

12/15/06
Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities. The Commission has waived this requirement for providers of VRS due to the technological challenges related to determining the geographic location of TRS calls that originate via the Internet. (Docket No. 03-123) (DA 06-2532).
Order: Word || PDF

11/28/06
Dismissal of Petition for Clarification Concerning Provision of American Sign Language (ASL) to Spanish Video Relay Service (VRS). (DA 06-2386) (Docket No. 03-123).
Public Notice: Word || PDF

07/25/06
The Consumer & Governmental Affairs Bureau Reminds State Telecommunications Relay Service (TRS) Programs and Interstate TRS Providers of Their Obligations Regarding Contact Information and Substantive Changes in Their TRS Program. CG Docket No. 03-123 (DA 06-1506).
Public Notice: Word || PDF

07/20/06
FCC seek comment on a broad range of issues concerning the compensation of providers of telecommunications relay services from the Interstate TRS Fund for their costs of providing TRS. (Dkt No. 03-123) (FCC 06-106).
Further Notice of Proposed Rulemaking: Word || PDF
News Release (7/13/06): Word || PDF
Martin Statement: Word || PDF
Copps Statement: Word || PDF
Adelstein Statement: Word || PDF
Tate Statement: Word || PDF
McDowell Statement: Word || PDF

07/12/06
Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities. Order on Reconsideration addressing petitions for reconsideration filed in response to the 2004 TRS Report and Order regarding TRS/VRS compensation. (FCC 06-87).
Order on Reconderation: Word || PDF
Copps Statement: Word || PDF
Adelstein Statement: Word || PDF

Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities. Memorandum Opinion and Order denying applications for review and affirming the 2004-2005 VRS compensation rate adopted by the Consumer & Governmental Affairs Bureau. (FCC 06-88).
Memorandum Opinion and Order: Word || PDF
Copps Statement: Word || PDF
Adelstein Statement: Word || PDF

06/30/06
Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities. Order freezing VRS 2005-2006 rate of $6.644 per minute for a one-year period ending June 30, 2007, or until such time as the Commission adopts a new VRS rate pursuant to new VRS cost recovery rules, whichever is sooner. Docket No. 03-123 (DA 06-1345).
Order: Word || PDF

06/16/06
Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities. Order addressing two issues concerning the provision of Video Relay Service (VRS), a form of TRS, raised in the Further Notice of Proposed Rulemaking in the 2004 TRS Report and Order & FNPRM. (Docket No. 03-123) (FCC 06-81).
Order: Word || PDF

06/09/06
Notice of Certification of Healing Telecom, LLC as a Provider of Video Relay Service (VRS) Eligible for Compensation from the Interstate Telecommunications Relay Service (TRS) Fund. (DA 06-1243) (CG Docket No. 03-123).
Public Notice: Word || PDF

Notice of Certification of GoAmerica, Inc. as a Provider of Internet Protocol Relay (IP Relay) and Video Relay Service (VRS) Eligible for Compensation from the Interstate Telecommunications Relay Service (TRS) Fund. (DA 06-1244) (CG Docket No. 03-123).
Public Notice: Word || PDF

05/31/06
Consumer & Governmental Affairs Bureau Reminds States and Telecommunications Relay Services (TRS) Providers that the Annual Summary of Consumer Complaints Concerning TRS is due Monday, July 3, 2006. (DA 06-1175) Docket #03-123.
Public Notice: Word || PDF

05/25/06
Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities. Reconsideration of the merits of Telco Group, Inc.'s petition. (DA 06-1100).
Declaratory Ruling on Reconsideration: Word || PDF

05/16/06
Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities. Denied the Petition for Declaratory Ruling filed by Telco Group, Inc. requesting that the Commission either exclude international revenues from the end-user revenue base used to calculate payments due to the Interstate TRS Fund. (Dkt No. 03-123).
Declaratory Ruling: Word || PDF

05/12/06
National Exchange Carrier Association (NECA) Submits the Payment Formula and Fund Size Estimate for Interstate Telecommunications Relay Services (TRS) Fund for the July 2006 Through June 2007 Fund Year. CG Docket No. 03-123.
Public Notice: Word || PDF

05/08/06
Notice of Certification of SNAP Telecommunications, Inc. as a Provider of Video Relay Service (VRS) Eligible for Compensation from the Interstate Telecommunications Service (TRS) Fund. CG Docket No. 03-123.
Public Notice: Word || PDF
Erratum Released 5/9/06: Word || PDF

05/03/06
FCC Declares Video Relay Service (VRS) Providers Must Provide Interoperability With Competing Providers. The Commission also asks for comment on how hearing callers can reach VRS providers and on whether speech Internet protocols should be adopted for VRS equipment.
News Release: Word || PDF
Declaratory Ruling and Further Notice of Proposed Rulemaking FCC 06-57 Released 5/9/06: Word || PDF
Martin Statement: Word || PDF
Copps Statement: Word || PDF
Adelstein Statement: Word || PDF
Tate Statement: Word || PDF

05/03/06
FCC Addresses Issue of Internet TRS Fraud. Seeks Comment on Possible Changes in Rules to Curtail Abuses.
News Release: Word || PDF
Further Notice of Proposed Rulemaking FCC 06-58 Released May 8, 2006: Word || PDF

05/02/06
National Exchange Carrier Association (NECA) Submits the Payment Formula and Fund Size Estimate for Interstate Telecommunications Relay Services (TRS) Fund for the July 2006 Through June 2007 Fund Year. (CG Docket No. 03-123).
Public Notice: Word || PDF

03/01/06
Telecommunications Relay Services (TRS) Recordkeeping and Reporting Requirements Approved by the Office of Management and Budget. (DA 06-492) (Docket No. 03-123).
Public Notice: Word || PDF

02/22/06
Federal Communications Commission Seeks Comment on Petition for Clarification Concerning The Provision of ASL-To-Spanish Video Relay Service (VRS). DA 06-387. (Docket #03-123).
Public Notice: Word || PDF
Notificación Pública En Español: PDF

01/06/06
National Exchange Carrier Association's Request to Withdraw its Petition for Interim Waiver and Rulemaking Concerning the Compensation of Wireless Telecommunications Relay Service (TRS) Calls is Granted. (CG Docket No. 03-123).
Public Notice: Word || PDF

 

See TRS History Docket for a complete list of TRS documents.



Updated: December 23, 2014
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