FCC Encyclopedia

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TRS Complaint Log Summary

2010

• Complaint Log

2009

• Complaint Log

2008

• Cover Letter
• Annual Log Summary of Consumer Complaints

2007

• Complaint Log

Programs

• Rolka Loube Saltzer Associates
• National Association of State Relay Administrators (NASRA)
• Telecommunications Equipment Distribution Program Association (TEDPA)
• Telecommunications Access Service
  PO Box 45301
  Olympia WA 98504-5301
  360-902-8000 (V/TTY)

TRS Telephone Numbers:

(Service Provider: Sprint)
Customer Service #: 1-800-676-3777 (V/T)

• 7-1-1(In-State)
• 1-800-833-6388 (TTY/HCO)
• 1-800-833-6384 (Voice)
• 1-800-833-6386 (VCO)
• 1-877-833-6341 (STS)
• 1-800-833-6385 (Telebraille)
• 1-877-833-6399 (Spanish TTY)
• 1-877-833-6398 (Spanish Voice)

Contact for TRS Complaints:

Office of the Deaf and Hard of Hearing
Attention: Steve Peck, TRS Program Manager
1115 Washington St. SE
PO Box 45301, Olympia, WA 98504-5301
Voice/TTY: Tel 800-422-7930 (V/TTY) and 360-902-8000 (V/TTY); Fax 360-902-0855
Website: http://odhh.dshs.wa.gov
Email: odhh@dshs.wa.gov
Point of Contact:
Steve Peck, TRS Program Manager
Tel: 360-586-8912 (*1-Line CapTel)
Videophone: 360-339-7762 (VP)
Email: Pecksc@dshs.wa.gov
Additional Contacts:
Bob Lichtenberg, Assistant Director
360-915-5824 (VP)
Email: lichtrw@dshs.wa.gov
Eric Raff, Director
360-339-5835 (VP)
Email: rafferic@dshs.wa.gov

*Must dial the CapTel 877-243-2823 to reach this number.

To update changes in contact/service provider information, please send an email listing changes to TRS_POC@fcc.gov so that this page can be updated accordingly.