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  • Choosing Cable Channels
    December 30, 2014 (Updated)

    How are channels chosen for cable television services? With a few exceptions, cable television...

  • Cable Signal Leakage
    December 30, 2014 (Updated)

    Cable television systems use radio frequency signals transmitted over cables to provide television...

  • Cable Companies' Record Retention and Cable Subscriber Privacy
    December 30, 2014 (Updated)

    What records are cable companies required to maintain? FCC rules require cable operators serving 1...

  • Avoiding Bill Shock on Your Mobile Phone
    December 30, 2014 (Updated)

    Without automatic usage alerts, it can be hard to know when you're running up a high wireless bill...

  • Wireless Phones and the National Do-Not-Call List
    December 30, 2014 (Updated)

    Placing telemarketing calls to wireless phones is - and always has been - illegal in most cases....

  • Junk Faxes
    December 30, 2014 (Updated)

    FCC rules under the Telephone Consumer Protection Act and the Junk Fax Prevention Act prohibit most...

  • Robocalls
    February 15, 2012 (Published)

    Robocalls are unsolicited prerecorded telemarketing calls to landline home telephones, and all...

  • Caller ID and Spoofing
    December 30, 2014 (Updated)

    Caller Identification, or "Caller ID," allows you to identify a caller before you answer your...

  • Unwanted Telephone Marketing Calls
    December 30, 2014 (Updated)

    Under the Telephone Consumer Protection Act, the FCC has rules in effect that address unsolicited...

  • Call Splashing
    May 19, 2011 (Published)

    What is call splashing? When you place a long-distance call from a public phone (a payphone, hotel...


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