Caller ID and Spoofing
June 23, 2011 (Published)
Background Caller Identification, or “Caller ID,” allows you to identify a caller before you...
Prepaid Phone Cards: What Consumers Should Know
May 17, 2011 (Published)
Background A prepaid phone card is, as its name suggests, a card that a consumer buys for a flat...
Steps For Consumers When Their Phone Company May End Service...
September 6, 2012 (Published)
Discontinuance of Telecommunications ServiceConsumers receiving a discontinuance letter should...
License Renewal Applications for Television Broadcast Stations
March 13, 2012 (Published)
Renewal of licenses for commercial and noncommercial TV broadcast stations, Class A TV broadcast...
Display of Captioning on Equipment Used to View Video Programming
June 13, 2012 (Published)
Background Closed captioning is the visual display of the audio portion of video programming....
Children's Educational Television (KidVid)
February 14, 2011
This page provides information about the Children’s Television Programming Report (FCC Form 398)....
How to File Paper Documents with the FCC
June 24, 2011 (Published)
To enable the staff of the Office of the Secretary to provide faster and more efficient service, we...
Internet Protocol Version 6: IPv6 for Consumers
April 18, 2012 (Published)
What is IPv6? In order to connect devices over the Internet, each device must have an Internet...
Customer Service Standards
April 2, 2012 (Published)
Pursuant to the 1992 Cable Act, the Commission adopted federal standards aimed at improving the...
How To Determine What Information is Subject to FOIA Requests
February 13, 2012 (Published)
What Can I Obtain with a FOIA Request?Under the FOIA and the FCC's implementing rules, you are...