THE PUBLIC AND BROADCASTING

June 1999

Prepared by: Mass Media Bureau, Federal Communications Commission, Washington, DC 20554

TABLE OF CONTENTS

INTRODUCTION

THE FCC AND ITS REGULATORY AUTHORITY

  • The Communications Act
  • How the FCC Adopts Regulations
  • The FCC and the Mass Media Bureau
  • FCC Regulation of Broadcast Radio and Television
  • THE LICENSING OF TV AND RADIO STATIONS
  • Commercial and Noncommercial-Educational Stations
  • Applications to Build New Stations; Length of the License Period
  • Employment Discrimination and Equal Employment Opportunity
  • Public Participation in the Licensing Process
  • Renewal Applications
  • Other Types of Applications
  • BROADCAST PROGRAMMING: BASIC LAW AND POLICY
  • Access to Station Facilities
  • Station Identification
  • BROADCAST PROGRAMMING: LAW AND POLICYON SPECIFIC KINDS OF PROGRAMMING
  • Broadcast Journalism
  • Children's Television Programming
  • Criticism, Ridicule, and Humor Concerning Individuals, Groups, and Institutions
  • "Clear and Present Danger"
  • Obscenity and Indecency
  • Violent Programming -- The V-Chip and TV Program Ratings
  • Station-Conducted Contests
  • Broadcast Hoaxes
  • Lotteries
  • Soliciting Funds
  • Broadcasting Telephone Conversations
  • BROADCASTING AND ADVERTISING
  • Business Practices, Advertising Rates, and Profits
  • Sponsorship Identification
  • Underwriting Announcements on Noncommercial-Educational Stations
  • Amount of Advertising
  • Loud Commercials
  • False or Misleading Advertising
  • Offensive Advertising
  • Tobacco and Alcohol
  • Subliminal Programming
  • INTERFERENCE
  • Blanketing Interference
  • How to Resolve Interference Problems
  • COMMENTS OR COMPLAINTS ABOUT A STATION
  • Comments to Stations and Networks
  • Comments to the FCC
  • Some Activities That Are Not Regulated by the FCC
  • THE LOCAL PUBLIC INSPECTION FILE
  • Requirement to Maintain a Public Inspection File
  • Purpose of the File
  • Viewing the Public Inspection File
  • Contents of the File
  • The License
  • Applications and Related Materials
  • Citizen Agreements
  • Contour Maps
  • Material Relating to an FCC Investigation or a Complaint
  • Ownership Reports and Related Material
  • List of Contracts Required to be Filed with the FCC
  • Political File
  • [Annual Employment Reports and Related Material]
  • Copies of this Manual
  • Letters and E-Mail from the Public
  • Issues/Programs List
  • Children's Television Programming Reports
  • Records Regarding Children's Programming Commercial Limits
  • Radio Time Brokerage Agreements
  • List of Donors
  • Local Public Notice Announcements
  • Must-Carry or Retransmission Consent Election Where The Public and Broadcasting May Be Obtained

    INTRODUCTION

    This manual provides a brief overview of the regulation of broadcast radio and television. Itdescribes the Federal Communications Commission(FCC), the federal agency authorized by Congress to regulate broadcasting. It alsodiscusses how broadcast stations are licensed, their obligation to serve their local communities,and other requirements relating to broadcast programming and advertising. This manual alsodescribes the public inspection file, which contains documents relevant to the station's operation. This file is maintained and made available to the public by all radio and TV stations.

    This manual's purpose is to provide information to help you encourage stations to providehigh quality broadcasting service. We want you to become involved by contacting your localstations and (if necessary) us regarding your concerns about their programming or othermatters related to the stations. An informed public plays a vital role in helping stations servethe local community's needs. This manual will be updated periodically and maintained onour Internet home page at www.fcc.gov.

    Our Internet home page also has a variety of otherinformation about us, our rules, current FCC proceedings, and other issues. You may alsocall our toll-free number with specific questions at 1-888-CALL FCC (1-888-225-5322).

    This manual provides only a general overview of our broadcast rules and policies. It is notintended to be a comprehensive or controlling statement of these rules and policies.

    Return to Table of Contents


    THE FCC AND ITS REGULATORY AUTHORITY

    The Communications Act. The FCC was created by Congress in the CommunicationsAct of 1934 for the purpose, in part, of "regulating interstate and foreign commerce incommunication by wire and radio so as to make available, so far as possible, to all the peopleof the United States a rapid, efficient, Nation-wide, and world-wide wire and radiocommunications service...." (The word "radio" in its all-inclusive sense also applies totelevision.) The Communications Act authorizes the FCC to "make such regulations notinconsistent with law as it may deem necessary to prevent interference between stations and tocarry out the provisions of [the] Act."

    Return to Table of Contents

    How the FCC Adopts Regulations. Like most other federal agencies, the FCCcannot adopt regulations without first notifying and seeking comment from the public. Werelease a document called a Notice of Proposed Rule Making, where we explain thespecific regulations we are proposing and set a deadline for public comment. After we havehad a chance to hear from the public, we generally have several options. We can: (1) adoptthe proposed rules; (2) adopt a modified version of the proposed rules; (3) ask for publiccomment on additional issues relating to the proposals; or (4) end the rule making proceedingwithout adopting any rules at all. You can find information about how to file comments inour rule making proceedings on our Internet web site at www.fcc.gov. You can also file comments electronicallyfrom this site. We also establish broadcast regulatory policies through individual cases thatwe decide.

    Return to Table of Contents

    The FCC and the Mass Media Bureau. The FCC has fivecommissioners, who are appointed by the President and confirmed by the Senate. Under thecommissioners are various operating bureaus, one of which is the Mass Media Bureau. TheMass Media Bureau has day-to-day responsibility for developing, recommending andadministering the rules governing radio and television stations. These rules are in Title 47 ofthe Code of Federal Regulations ("CFR"), Parts 73 and 74. Our rules of practice andprocedure are in Part 1 of Title 47.

    Return to Table of Contents

    FCC Regulation of Broadcast Radio and Television. The FCC allocates newstations based both on the relative needs of communities for additional broadcast outlets andon engineering standards that prevent interference between stations. Whenever we look at anapplication -- whether to build, modify, renew or sell a station -- we must determine ifgranting it would serve the public interest. This is required by the Communications Act. Weexpect stations to be aware of the important problems or issues in their communities and tofoster public understanding by presenting some programs and/or announcements about localissues. However, broadcasters -- not the FCC or any other government agency -- areresponsible for selecting all the material they air. The Communications Act prohibits us fromcensoring broadcast matter and, therefore, our role in overseeing the content of programmingis very limited. We are authorized to fine a station or revoke its license if it has, amongotherthings, aired obscene language, broadcast indecentlanguage when children are likely to be in the audience, broadcast some types of lottery information,or solicited moneyunder false pretenses.

    Broadcast television stations and other types of TV channels (such as cable TV) are verydifferent. Cable TV channels are available only by subscription and cannot be received overthe air, and they are subject to different FCC rules than broadcast stations. Generally, thismanual relates only to broadcast TV and radio stations. Please keep in mind thateven if you can get a broadcast TV station on your cable system, it is still regulated as abroadcast station.

    Return to Table of Contents


    THE LICENSING OF TV AND RADIO STATIONS

    Commercial and Noncommercial-Educational Stations. We license radio and TVstations to be either commercial or noncommercial-educational. Commercial stationsgenerally support themselves by advertising. In contrast, noncommercial-educational stations(including public stations) generally support themselves by contributions from listeners andviewers, and they may also receive government funding. Noncommercial-educational stationsmay also receive contributions from for-profit entities, and they may acknowledge suchcontributions or underwriting donations with announcements naming and generallydescribing the entity. However, noncommercial-educational stations may not broadcastpromotional announcements or commercials on behalf of for-profit entities. [See Noncommercial Nature of EducationalBroadcasting for additional information.].

    Return to Table of Contents

    Applications to Build New Stations; Length of the License Period. Before you canbuild a new TV or radio station, you must first apply to the FCC for a construction permit. You must demonstrate that you are qualified to construct and operate as proposed in yourapplication. After you build the station, you must file a license application, where you certifythat you have constructed the station consistently with the construction permit. [ See How to Apply for a Broadcast Stationfor additional information.]

    We license radio and TV stations for a period of up to eight years. Before we can renew astation's license, we must first determine whether it has served the public interest. Inaddition, to have its license renewed, a station must certify that:

    • it has sent us certain specified reports that we require;
    • its ownership is consistent with Section 310(b) of the Communications Act, whichrestricts interests held by foreign governments and non-citizens;
    • there has not been a judgment against it by a court or administrative body under federal,state, or local law; and
    • it has placed certain specified material in its public inspection file. (Wediscuss what has to go into the public inspection file later in this manual).

    Return to Table of Contents

    Employment Discrimination and Equal Employment Opportunity ("EEO"). Werequire all radio and TV stations to afford equal opportunity in employment. We alsoprohibit employment discrimination on the basis of race, color, religion, national origin, orsex. We are in the process of studying various options to implement these policies in theform of specific rules that will comply with recent court decisions.

    Return to Table of Contents

    Public Participation in Licensing Process.

    • Renewal Applications. You can file a formal protest against a station by filing a formal petition to deny its renewal application, or by sending us an informal objection to the application. You must file a petition to deny the application by the end of the first day of the last full calendar month of the expiring license term. (For example, if the license expires on December 31, you have to file your petition by the end of the day on December 1). Before you file a petition to deny an application, you should check our rules and policies, to make sure that the petition complies with our procedural requirements. Before their licenses expire, stations have to broadcast announcements giving the date the license will expire, the date on which a renewal application must be filed, and the date by which formal petitions against it must be filed. You can file an informal objection at any point until we either grant or deny the application.

    • Other Types of Applications. You can also participate formally in the application process when a station is sold (technically called an assignment of the license), undergoes amajor stock transfer (technically called a transfer of control), or proposesmajor construction. The station owner is required to run a series of advertisements in theclosest local newspaper when it files these types of applications. Later, the FCC will also runa "Public Notice" (all FCC Public Notices are placed on our Internet home page atwww.fcc.gov) and open a 30 day period during which you may file petitions to deny theseapplications. As with renewal applications, you can also file an informal objection at anypoint until we either grant or deny the application.

    Return to Table of Contents


    BROADCAST PROGRAMMING: BASIC LAW AND POLICY

    The FCC and Freedom of Speech. The First Amendment and federal law generallyprohibit us from censoring broadcast material and from interfering with freedom of expressionin broadcasting.

    Individual radio and TV stations are responsible for selecting everything they broadcast andfor determining how they can best serve their communities. Stations are responsible for choosing their entertainment programming, as well as their programs concerning local issues,news, public affairs, religion, sports events, and other subjects. They also decide how their programs (including call-in shows) will be conducted and whether to edit or reschedulematerial for broadcasting. We do not substitute our judgment for that of the station, and we do not advise stations on artistic standards, format, grammar, or the quality of theirprogramming. This also applies to a station's commercials, with the exception ofcommercials for political candidates during an election (which we discuss later in thismanual).

    Return to Table of Contents

    Access to Station Facilities. Stations are not required to broadcast everything that is offered or suggested to them. Except as required by the Communications Act and our rules concerning personal attacks, political editorials, and the use of stations by candidates for public office, stations have no obligation to have any particular person participate in a broadcast or to present that person's remarks. Further,no federal law or rule requires stations to broadcast "public service announcements" of any kind.

    Return to Table of Contents

    Station Identification. Stations must make identification announcements when they signon and off for the day. They must also make the announcements hourly, as close to the houras possible, at a natural programming break. TV stations may make these announcements on-screen or by voice only. Official station identification includes the station's call lettersfollowed by the community or communities specified in its license as the station's location. Between the call letters and its community, the station may insert the name of the licensee,the station's channel number, and/or its frequency. However, we do not allow any otherinsertion.

    Return to Table of Contents


    BROADCAST PROGRAMMING:
    LAW AND POLICY ON SPECIFIC KINDS OF PROGRAMMING

    Broadcast Journalism. Under the First Amendment and the Communications Act, theFCC cannot tell stations how to select material for news programs, and we cannot prohibit thebroadcasting of an opinion on any subject. We also do not review anyone's qualifications togather, edit, announce, or comment on the news; these decisions are the station's responsibility.

    Return to Table of Contents

    Children's Television Programming. Throughout its license term, every TV station must serve the educational and informational needs of children both through its overall programming, and through programming that is specifically designed toserve those needs.

    • Educational and Informational. We consider programming to be educational and informational if it in any respect furthers the educational and informational needs of children 16 years old and under (this includes their intellectual/cognitive or social/emotional needs).

    • Specifically Designed to Serve These Needs. A program is considered "specifically designed to serve educational and information needs of children" if: (1) that is its significant purpose; (2) it is aired between the hours of 7:00 a.m. and 10:00 p.m.; (3) it is a regularly scheduled weekly program; and (4) it is at least 30 minutes in length.

    Commercial TV stations must identify programs specifically designed to educate and informchildren at the beginning of the program, in a form left to their discretion, and must provideinformation identifying such programs to publishers of program guides. Additionally, in TVprograms aimed at children 12 and under, advertising may not exceed 10.5 minutes an houron weekends and 12 minutes an hour on weekdays.

    Return to Table of Contents

    Criticism, Ridicule, and Humor Concerning Individuals, Groups, and Institutions. The First Amendment's guarantee of freedom of speech protects programming thatstereotypes or otherwise offends people with regard to their religion, race, nationalbackground, gender, or other characteristics. It also protects broadcasts that criticize orridicule established customs and institutions, including the government and its officials. Ifthere is to be genuine free speech, people must be free to say things that the majority mayabhor, not only things that the majority finds tolerable or congenial.

    Return to Table of Contents

    "Clear and Present Danger." The Constitution protects advocacy of using force or ofviolating the law. However, the Supreme Court has said that the government may curtailspeech if it is both: (1) intended to incite or produce dangerous activity; and (2) likely tosucceed in achieving that result. Even where this "clear and present danger" test is met, webelieve that any review that might lead to a curtailment of speech should be performed by theappropriate criminal law enforcement authorities, and not by the FCC.

    Return to Table of Contents

    Obscenity and Indecency. Federal law prohibits the broadcasting of obsceneprogramming and regulates the broadcasting of "indecent" language.

    Obscene speech is not protected by the First Amendment and cannot be broadcast atany time. To be obscene, material must have all three of the following characteristics:

    • an average person, applying contemporary community standards, must find that the material, as a whole, appeals to the prurient interest;

    • the material must depict or describe, in a patently offensive way, sexual conduct specifically defined by applicable law; and

    • the material, taken as a whole, must lack serious literary, artistic, political, orscientific value.

    Indecent speech is protected by the First Amendment and cannot be outlawed. However, the courts have upheld Congress's prohibition of the broadcast of indecent speechduring times of the day when there is a reasonable risk that children may be in the audience. Broadcasts that fall within the definition of indecency and that are aired between 6:00 a.m.and 10:00 p.m. are subject to indecency enforcement action by the FCC. Indecent speech isdefined as "language or material that, in context, depicts or describes, in terms patentlyoffensive as measured by contemporary community standards for the broadcast medium,sexual or excretory organs or activities."

    Profanity that does not fall under one of the above two categories is fully protected by theFirst Amendment and cannot be regulated.

    Return to Table of Contents

    Violent Programming -- The V-Chip and TV Program Ratings. Some members ofthe public have expressed concern about violent television programming and the impact thisprogramming has on children. In response to these concerns, Congress passed a law in 1996to require TV sets with screens 13 inches or larger to be equipped with "v-chip technology" --a device that allows parents to program their TV sets to block display of TV programmingthat carries a certain rating. This technology was developed together with a voluntarytelevision rating system created by the television industry, which enables parents to identifyprogramming which contains sexual, violent, or other indecent material they believe may beharmful to their children. The FCC has established rules requiring that by July 1, 1999, halfof televisions with screens 13 inches and larger have the v-chip, and that by January 1, 2000,all such televisions have the v-chip.

    Return to Table of Contents

    Station-Conducted Contests. Stations that broadcast or advertise information about acontest that they conduct must fully and accurately disclose the material terms of the contest,and they must conduct the contest substantially as announced or advertised. Contestdescriptions may not be false, misleading, or deceptive with respect to any material term.Material terms include the factors that define the operation of the contest and affectparticipation.

    Return to Table of Contents

    Broadcast Hoaxes. Broadcasting false information concerning a crime or a catastropheviolates the FCC's rules if:

    • the station knew the information was false;

    • broadcasting the false information directly caused substantial public harm; and

    • it was foreseeable that broadcasting the false information would cause substantial public harm.

    In this context, a "crime" is an act or omission that makes the offender subject to criminalpunishment by law, and a "catastrophe" is a disaster or imminent disaster involving violent orsudden events affecting the public. "Public harm" must begin immediately; it must causedirect and actual damage to property or to the health or safety of the general public, ordiversion of law enforcement or other public health and safety authorities from their duties.

    Return to Table of Contents

    Lotteries. Federal law prohibits broadcasting any advertisement for a lottery or anyinformation concerning a lottery. A lottery is any game, contest, or promotion that containsthe elements of prize, chance, and "consideration" (a legal term that means an act or promisethat is made to induce someone into an agreement).

    There are a number of exceptions to this prohibition. Some of the exceptions are: (1) lotteriesconducted by a state acting under the authority of state law, where the advertisement orinformation is broadcast by a radio or TV station licensed to a location in that state or in anyother state that conducts such a lottery; (2) gaming conducted by an Indian Tribe under theIndian Gaming Regulatory Act; (3) lotteries authorized or not otherwise prohibited by thestate in which they are conducted, and which are conducted by a not-for-profit organization ora governmental organization; and (4) lotteries conducted as a promotional activity bycommercial organizations that are clearly occasional and ancillary to the primary business ofthat organization, as long as the lotteries are authorized or not otherwise prohibited by thestate in which they are conducted. The prohibition regarding lottery advertising is currentlyunder review by the Supreme Court.

    Return to Table of Contents

    Soliciting Funds. No federal law prohibits broadcast requests for funds for legalpurposes (including appeals by stations for contributions to meet their operatingexpenses) if the money or other valuable things contributed are used for the announcedpurposes. It is up to an individual station to decide whether to permit fund solicitations. Fraud by wire, radio or television is prohibited by federal law and may lead to FCC sanctions,as well as to criminal prosection by the U.S. Department of Justice.

    Return to Table of Contents

    Broadcasting Telephone Conversations. Before recording a telephone conversation forbroadcast, or broadcasting a telephone conversation live, a station must inform any party tothe call of its intention to broadcast the conversation. However, this does not apply toconversations whose broadcast can reasonably be presumed (for example, telephone calls toprograms where the station customarily broadcasts the calls).

  • Return to Table of Contents


    BROADCASTING AND ADVERTISING

    Business Practices, Advertising Rates, and Profits. Except with respect to politicaladvertisements, we do not regulate a station's advertising rates or its profits. Rates chargedfor broadcast time are matters for negotiation between sponsors and stations. Further, except for certain classes of political advertisements (which we discuss elsewhere in this manual),stations are free to accept or reject any advertising.

    Return to Table of Contents

    Sponsorship Identification. Sponsorship identification or disclosure must accompanyany material that is broadcast in exchange for money, service, or anything else of value paidto a station, either directly or indirectly. This announcement must clearly say that the timewas purchased and by whom. In the case of advertisements for commercial products orservices, it is sufficient to announce the sponsor's corporate or trade name, or the name of thesponsor's product (where it is clear that the mention of the product constitutes a sponsorshipidentification).

    Return to Table of Contents

    Underwriting Announcements on Noncommercial-Educational Stations. Noncommercial educational stations may acknowledge contributions over the air, but theymay not promote the goods and services of for-profit donors or underwriters. Acceptable"enhanced underwriting" acknowledgements of for-profit donors may include (1) logogramsand slogans that identify but do not promote; (2) location information; (3) value-neutraldescriptions of a product line or service; and (4) brand names, trade names, and productservice listings. However, such acknowledgements may not interrupt a noncommercialstation's regular programming. [See Noncommercial Nature of Educational Broadcasting for additional information.]

    Return to Table of Contents

    Amount of Advertising. Except with respect to children's television programming,no law or regulation limits the amount of commercial matter that a station may broadcast. InTV programs aimed at children 12 and under, advertising may not exceed 10.5 minutes anhour on weekends and 12 minutes an hour on weekdays.

    Return to Table of Contents

    Loud Commercials. In surveys and technical studies of broadcast advertising, we havefound that loudness is a judgment that varies with each listener and is influenced by manyfactors (such as an announcement's content and style). We have also found no evidence thatstations deliberately raise audio and modulation levels to emphasize commercial messages.

    Broadcast licensees have primary responsibility for the adoption of equipment and proceduresto avoid objectionably loud commercials. You should address any complaint about suchmessages to the station(s) involved. You should identify each message by the sponsor orproduct's name and by the date and time of the broadcast.

    Return to Table of Contents

    False or Misleading Advertising. The Federal Trade Commission has primaryresponsibility for determining whether an advertisement is false or deceptive and for takingaction against the sponsor. Also, the Food and Drug Administration has primaryresponsibility for the safety of food and drug products. You should contact these agenciesregarding advertisements that you believe may be false or misleading.

    Return to Table of Contents

    Offensive Advertising. Unless a broadcast advertisement is found to be in violation of aspecific law or regulation, the government cannot take action against it. If you think that anadvertisement is offensive because of the kind of item advertised, the scheduling of theannouncement, or the way the message is presented, then you should address your complaintdirectly to the stations and networks involved. This will help them become better informedabout audience opinion.

    Return to Table of Contents

    Tobacco and Alcohol. Federal law prohibits advertising for cigarettes, little cigars,smokeless tobacco, or chewing tobacco on radio, TV, or any other medium of electroniccommunication under the FCC's jurisdiction. The law does not ban the advertising ofsmoking accessories, cigars, pipes, pipe tobacco, or cigarette-making machines.

    Congress has not enacted any law prohibiting broadcast advertising for any kind of alcoholicbeverage. Also, the FCC does not have a rule or policy regulating advertisements foralcoholic beverages.

    Return to Table of Contents

    Subliminal Programming. We sometimes receive complaints regarding the alleged useof subliminal techniques in radio and TV programming. Subliminal programming is designedto be perceived on a subconscious level only. Regardless of whether it is effective, the use ofsubliminal perception is inconsistent with a station's obligation to serve the public interestbecause the broadcast is intended to be deceptive.

    Return to Table of Contents


    INTERFERENCE

    Blanketing Interference. Some people who are close to a radio station's transmittingantenna may experience impaired reception of other stations. This is called "blanketing"interference. We require the station causing the interference to resolve most interferencecomplaints received within the first year of operation at no cost to the person complaining,provided that the person is located within the station's blanketing contour (115 dBu contourfor FM stations, 1 V/m contour for AM stations). However, stations are not required toresolve interference complaints based on malfunctioning or mistuned receivers, improperlyinstalled antenna systems, or the use of high gain antennas or antenna booster amplifiers. Mobile receivers and non-radio frequency (RF) devices such as tape recorders or CD playersare also excluded. Stations are not financially responsible for resolving interferencecomplaints located outside the blanketing contour. However, we encourage broadcasters tocooperate with complaining parties by giving them technical help.

    Return to Table of Contents

    How to Resolve Interference Problems. If you believe that you are receiving blanketingor any other type of interference, we encourage you to first communicate directly to thestation allegedly causing the interference. If the station does not satisfactorily resolve theproblem, you can mail, fax, or e-mail a complaint to us at the following address:

    For radio stations: Federal Communications Commission
    Audio Services Division, Mass Media Bureau
    445 12th St. SW
    Washington, DC 20554

    Fax number: (202) 418-1410
    E-mail address: jcrutchf@fcc.gov



    For TV stations:
    Federal CommunicationsCommission
    Video Services Division, Mass Media Bureau
    445 12th St. SW
    Washington, DC 20554

    Fax number: (202) 418-2827
    E-mail address: dbennett@fcc.gov



    Your complaint should include: (1) your name, address and phone number; (2) the callletters of the station(s) involved; (3) the location(s) where the interference occurs; and (4)the specific devices receiving the interference. The more specific your complaint is, the easierit is to identify and resolve the interference.

    [ Additional information is available in the CIB Interference Handbook and CIB Telephone InterferenceBulletin, from the FCC's Compliance and Information Bureau.]

    Return to Table of Contents


    COMMENTS OR COMPLAINTS ABOUT A STATION

    Comments to Stations and Networks. We encourage you to write directly to stationmanagement and network officials to comment on broadcast service. These are the peoplewho are responsible for selecting the station's programs and announcements. Letters tostations and networks keep them informed about audience needs and interests, as well as onpublic opinion on specific material. Individuals and groups can often resolve problems withstations at the local level.

    Return to Table of Contents

    Comments to the FCC. We give full consideration to the comments and inquiries wereceive about broadcasting. As stated above, we encourage you to first contact the station ornetwork directly about programming issues. If your concerns are not resolved this way, youcan mail, fax, or e-mail a complaint about a radio or TV station to us at the followingaddress:

    Federal Communications Commission
    Enforcement Division, Mass Media Bureau
    445 12th St., SW
    Washington, D.C. 20554

    Fax number: (202) 418-1124
    Telephone number: (202) 418-1430
    E-mail address: complaints-enf@fcc.gov


    You should generally include the following information in your complaint: (1) the call lettersof the station; (2) the city and state where the station is located; (3) the name, time, and dateof the specific program or advertisement in question, if applicable; (4) the name of anyonecontacted at the station, if applicable; and (5) a statement of the problem, as specific aspossible, together with an audio or video tape or transcript of the program or advertisement (ifpossible). Please include your name and address if you would like information on the finaldisposition of your complaint; however, you may request confidentiality. We prefer that yousubmit complaints in writing, although you may submit complaints that are time-sensitive bytelephone, especially if they involve safety. Please be aware that we can only act onallegations that a station has violated a provision of the Communications Act or the FCC'srules or policies.

    In addition to (or instead of) filing a complaint, you can file a petition to deny an applicationthat a station has filed, such as a license renewal application. (This is discussed earlier inthemanual). For further information on filing a petition to deny an application, please consultour rules or contact an attorney. You may read our rules online on our home page at www.fcc.gov

    Return to Table of Contents

    Some Activities That Are Not Regulated by the FCC. We license individual stationsonly. We do not license TV or radio networks (such as CBS, NBC, ABC, Fox, etc.), exceptas owners of particular stations.

    We do not regulate information provided over the Internet.

    We cannot regulate closed-circuit radio or television. Therefore, we do not control what iscarried over closed-circuit systems in, for example, department stores. We have no authorityover sports teams or leagues, or over the promoters of prizefights, rodeos, bullfights and otherexhibitions. Arrangements for broadcasting sports events and other exhibitions are made inprivate contracts between owners of the rights (such as sports teams or leagues) and thestations and/or networks involved.

    We cannot regulate the production, distribution and rating of motion pictures; the publishingof newspapers, books, or other printed material; or the manufacture and distribution of audioand video recordings. We do not administer copyright laws. Other related groups andactivities that we do not regulate are newsgathering organizations (including pressassociations) that provide stations with news and comment; music-licensing organizations suchas ASCAP, BMI, and SESAC; record companies; and companies that measure the size andother characteristics of radio and TV audiences.

    We do not intervene in private disputes involving stations. Instead, we let the parties, courts,or other agencies resolve them. For example, we do not intervene in conflicts involving thenondelivery of merchandise ordered through stations, or a station's failure to meet its payrollsor satisfy other debt claims.

    Return to Table of Contents


    THE LOCAL PUBLIC INSPECTION FILE

    Requirement to Maintain a Public Inspection File. Our rules require all TV and radiostations and applicants for new stations to maintain a file available for public inspectioncontaining documents relevant to the station's operation. The public inspection file generallymust be maintained at the station's main studio. To obtain the address and phone number ofa station's main studio, consult your local telephone directory or call information.

    Return to Table of Contents

    Purpose of the File. As discussed above, stations have an obligation to serve their localcommunity's needs and interests and to comply with certain programming and other rules. Because we do not monitor a station's programming, viewers and listeners are a vital sourceof information about the programming and possible rule violations. The documents in eachstation's public inspection file have information about the station that can assist the public inthis important role.

    As discussed above, all stations have an obligation to cover important issues facing theircommunities, to comply with requirements governing use of their facilities by candidates forpublic office, and to refrain from airing indecent programming during times children arelikely to be in the audience. In addition, TV stations must air educational programming forchildren and limit the amount of advertising in children's programs. We encourage acontinuing dialogue between broadcasters and members of the public to ensure that stationsmeet their obligations and remain responsive to the needs of the local community.

    Return to Table of Contents

    Viewing the Public Inspection File. The station must make its public inspection fileavailable at its main studio at any time during regular business hours. Although you do notneed to make an appointment to view the file, making one may be helpful both to the stationand to you.

    A station that chooses to maintain all or part of its public file in a computer database mustprovide you a computer terminal if you wish to review the file. If they want, they may alsopost their public file on the station's World Wide Web site on the Internet. If you want toview a station's public file over the Internet, you should ask the station if this is possible.

    You may request copies of materials in the file by visiting the station in person. In addition,if the station's public file is located outside of its community of license (and you live withinthe station's service area and your request does not involve the station's political file), youmay also request copies of materials in the file over the telephone. To facilitate telephonerequests, we require stations to provide you a copy of this manual free of charge if you wantone. The manual can help you identify documents you may ask to have mailed to you. Stations can assist callers in this process and answer questions you may have about the actualcontents of the public file. This information includes, for example, the number of pages andtime periods covered by a particular ownership or children's television programming report,or the types of applications actually maintained in the station's public file and the dates theywere filed with the FCC. We also encourage (but do not require) stations to place thedescriptions of their public files on any Internet home page that they maintain. You pay forany photocopies, and the station may require a guarantee of payment in advance (such as witha deposit or a credit card). The station must pay postage for copies requested by telephone.

    Return to Table of Contents

    Contents of the File. Stations must keep the following materials in their publicinspection file:

    Return to Table of Contents




    The Public and Broadcasting is located on the FCC's Internet Web site at http://www.fcc.gov/mmb/prd/docs/manual.html.

    Additional information may be found at the Mass Media Bureau's Internet Web site, or at the Web sitesof its components:

    Federal CommunicationsCommission


     FCC Logo Denotes the End of the Page