Unfortunately disasters happen. Government agencies including the Federal Emergency Management Agency (FEMA), the National Communications System (NCS) and the Office of Science and Technology Policy in the White House need to know the status of communications systems and services during and after a disaster. The FCC’s Public Safety and Homeland Security Bureau developed the voluntary Disaster Information Reporting System (DIRS) to collect this information during major disasters.
When a disaster strikes, the FCC asks wireline carriers, wireless carriers, broadcasters and CATV providers to provide information on the condition of their systems in the disaster area. This includes information on switches, E 9-1-1 call centers, broadcast stations, and fiber-optic cable routes. The DIRS system organizes the information into tables, charts and maps that will accurately depict the status of communications in the disaster area. This information can be used to determine which communications service providers might need assistance with restoration efforts. Although the information provided by companies into DIRS is treated as confidential, DIRS has been set-up to provide aggregate information almost instantaneously to those Federal agencies with a need to know.
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