The universal service provisions of the Communications Act and the Commission's rules are intended to: (1) increase access to advanced telecommunications services throughout the nation; (2) advance the availability of such services to all consumers, including those in low income, rural, insular, and high cost areas at rates that are reasonably comparable to those charged in urban areas; and (3) promote the availability of quality services at just, reasonable, and affordable rates.
The Enforcement Bureau is dedicated to preserving the integrity of the universal service support mechanism. In that effort the Enforcement Bureau actively pursues violators of section 254 of the Act and related Commission rules by means of independent investigations, suspensions and debarments of violators, and hearings to revoke operating authority.
Any person with information indicating that there has been a violation of the universal service provisions of the Act or Commission's rules may contact Hillary DeNigro , Chief, Investigations and Hearings Division, or Theresa Z. Cavanaugh , Deputy Chief, Investigations and Hearings Division. They may be reached at (202) 418-1420.