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TRS Points of Contact for Complaints

Following, listed alphabetically by state or territory, is Telecommunications Relay Services Point of Contact information for any complaints, grievances, inquiries and suggestions pursuant to 47 C.F.R. section 64.604(c)(2).


NA indicates Not Available yet. Please contact the FCC's Consumer & Governmental Affairs Bureau's Disability Rights Office via e-mail TRS_POC@fcc.gov [1] for assistance if you encounter problems with contact information. For contact information for providers go to Relay Services Providers [2].



  • ALABAMA
    Judy McLean
    PO Box 304260
    Montgomery, AL 36130
    Telephone numbers: 334-242-5025; Fax 334-242-5209
    E-mail: Judy.Mclean@psc.alabama.gov [3]
    TRS Provider: Sprint

  • ALASKA
    Grace Salazar, Chief, Consumer Protection and Information Section
    Regulatory Commission of Alaska
    701 West 8th Avenue, Suite 300
    Anchorage, AK 99501
    Telephone numbers: 907-276-6222; TTY 907-276-4533; Fax 907-276-0160
    Tollfree (within Alaska) 1-800-390-2782
    E-mail: cp_mail@rca.state.ak.us [4]
    Website http://www.state.ak.us/rca/cp.htm [5]
    TRS Provider: CSD of Alaska

  • AMERICAN SAMOA
    NA

  • ARIZONA
    Sherri Collins, Executive Director
    Arizona Commission for the Deaf and the Hard of Hearing
    100 North 15th Avenue, Suite 104, Phoenix, AZ 85007
    Telephone numbers: Voice 602-542-3383; TTY 602-364-0990; Fax 602-542-3380
    E-mail info@acdhh.az.gov [6]
    Or
    Sidney Minnick
    Marketing Development
    Customer Information Services
    AT&T Services, Inc.
    4 AT&T Plaza, 311 S. Akard, Room 21-10
    Dallas, TX 75202
    Service Provider: AT&T

  • ARKANSAS
    Tommy Walker, Program Manager, Sprint Relay
    1515 South Bowman Road, Suite B
    Little Rock, AR 72211
    Voice 501-210-2255; TTY 501-217-0051; Toll free: 866-235-7995
    E-mail tommy.r.walker@mail.sprint.com [7]
    Ken Musteen
    E-mail kwmusteen@ars.state.ar.us [8]
    TRS Provider: Sprint

  • CALIFORNIA
    Linda Gustafson, Supervisor, Public Programs
    Telecommunications Division
    California Public Utilities Commission
    505 Van Ness Avenue, Third Floor
    San Francisco, CA 94102
    Telephone numbers: 415-703-1801 (Voice) 415-703-4405 (Fax)
    E-mail : llg@cpuc.ca.gov [9]
    Or
    Deaf And Disabled Telecommunications Program (DDTP)
    1333 Broadway, Suite 500, Oakland, CA 94612
    Telephone numbers: Toll free Voice/TTY: 800-867-4323; Fax 510-302-1131
    E-mail: consumeraffairs@ddtp.org [10]
    TRS Providers: I. AT&T Relay; II. Hamilton Relay

  • COLORADO
    Joe Benedetto, State Relay Administrator
    Public Utilities Commission
    1560 Broadway, Suite 250
    Denver, CO 80202
    Phone: TTY 303 894 2512; Fax: 303 894 2065
    E-mail Joe.Benedetto@Dora.State.Co.US [11]
    Website: http://www.dora.state.co.us/puc/telecom/relay_colorado.htm [12]
    TRS Provider: AT&T Relay

  • CONNECTICUT
    Michelle Sangster, Account Manager
    34 Jerome Avenue #220
    Bloomfield, CT 06002
    Relay Connecticut/Sprint Relay
    Telephone numbers: Voice/CapTel: 860-243-0351; Fax 860-242-7989
    Sprint Relay Call Now Number: 860-756-5685
    E-mail Michelle.Sangster@sprint.com [13]
    TRS Provider: Relay Connecticut/Sprint Relay

  • DELAWARE
    Verizon Delaware in contract with Sprint Relay
    Angie Officer - Senior Program Manager/Customer Relations Manager
    Sprint Relay/Delaware Relay
    12524 Sunrise Valley Drive
    Reston, VA 20196
    Voice: (703) 592-4906/Fax: (866) 486-7858
    Email: angela.officer@sprint.com [14]
    And
    Shari Smith - Director, State Public Policy
    Verizon Delaware, LLC
    901 Tatnall Street, 2nd Floor
    Wilmington, DE 19801
    Voice: (302) 576-5312/Fax: (302) 777-0491
    Email: shari.e.smith@verizon.com [15]
    And
    For Postal Mail
    Sprint Relay
    P.O. Box 29230
    Shawnee Mission, KS 66201-9230
    Email: sprint.trscustserv@sprint.com [16]
    Website: www.delawarerelay.com [17]
    Provider: Sprint Relay

  • DISTRICT OF COLUMBIA
    Linda Jordan, Office of Consumer Services, Public Service Commission of the District of Columbia
    1333 H Street, NW, West Tower, 9th Floor, Washington, DC 20005
    Telephone numbers: 202-626-5100; Fax 202-393-1389 or 202-626-9210
    E-mail ljordan@psc.dc.gov [18]; web site http:/www.dcpsc.org
    Mail to Office of Consumer Services, Public Service Commission of the District of Columbia
    1333 H Street NW, 2nd Floor, Washington, DC 20005
    TRS Provider: Hamilton Relay

  • Federal Relay (FED)
    U.S. General Services Administration
    Patricia Stevens, Federal Relay Program Manager
    Willow Wood Plaza, 10304 Eaton Place, Fairfax, 22030
    Telephone numbers: (703) 306-6308 (Voice); (703) 306-6920 (Fax)
    E-mail: patricia.stevens@gsa.gov [19]
    Access Numbers:
    TTY: 800.877.8339
    Voice: 866.377.8642 (866.FRS.VOICE)
    VCO: 877.877.6280
    Speech-to-Speech: 877.877.8982
    Spanish: 800.845.6136 (Voice/TTY/ASCII)
    TeleBraille: 866.893.8340
    International Inbound number: 605.331.4923
    Federal Video Relay Service Voice Number: 866.448.2503 (give name of agency you calling to or from then the IP address or extension number)
    Federal Relay Customer Service: 800.877.0996 (Voice/TTY/ASCII/Spanish)
    Federal Relay Website: www.federalrelay.us [20]
    www.fedvrs.us – Federal Video Relay Service
    www.federalip.us – Federal IP Relay
    www.federalrcc.us – Federal Relay Conference Captioning
    www.federalcaptel.us – Federal CapTel
    www.federaltty.us – Federal Relay On-Line TTY Directory
    TRS Provider: Sprint Relay

  • FLORIDA
    Division of Safety, Reliability, and Consumer Assistance, Florida Public Service Commission, 2540 Shumard Oak Boulevard, Tallahassee, Florida 32999-0850
    Telephone numbers: 850-413-6100; Complaint Line (Voice): 800-342-3552
    Florida Relay Service: TDD ASCII 800-955-1339; TDD Baudot 800-955-8771; Voice 800-955-8770;
    Customer Service 800-855-2881; Spanish Service 800-855-2885; Toll Free Fax: 800-511-0809
    E-mail contact@psc.state.fl.us [21]
    Web Page Address: www.floridapsc.com [22]
    Correspondence: Division of Safety, Reliability, and Consumer Assistance, Florida Public Service Commission, 2540 Shumard Oak Boulevard, Tallahassee, FL 32999-0850
    Contact Telephone numbers:
    TRS Provider: AT&T

  • GEORGIA
    Mr. Michael Russell, Utilities Analyst
    Utilities Division, Georgia Public Service Commission
    244 Washington Street, Atlanta, GA 30334
    Tel (voice) 404-656-0995; FAX 404-656-2341;
    E-mail: MIKERU@psc.state.ga.us [26]
    Web site http://www.psc.state.ga.us [27]
    TRS Provider: Hamilton Relay

  • GUAM
    NA

  • HAWAII
    Brooke Kane
    Public Utilities Commission, State of Hawaii
    465 South King Street, #103
    Honolulu, HI 96813
    Telephone number: (808)586-2020; TTY NA
    Fax number: 808-586-2066
    E-mail: Hawaii.PUC@hawaii.gov [28]
    TRS Provider:  Sprint

  • IDAHO
    Idaho TRS
    Bob Dunbar, Administrator
    2545 North Waggle Place, Meridian, ID 83642
    Telephone numbers: 208-846-8371; Fax 208-846-8371
    E-mail bdunbar2@mindspring.com [29]
    TRS Provider: Hamilton Telecommunications

  • ILLINOIS
    Patty Kress
    Illinois Telecommunications Access Corporation
    3001 Montvale Drive, Suite D, Springfield, IL 62701.
    Voice/TTY (in-state) 800-841-6167; Voice/TTY 217-698-4170;
    Fax 217-698-0942
    E-mail pabren@aol.com [30]
    TRS Provider: Sprint

  • INDIANA
    Virginia Barr, Director of Operations,
    Indiana Telephone Relay Access Corporation (InTRAC)
    7702 Woodland Drive, Suite 250
    Indianapolis, IN 46278
    Telephone numbers: 317-334-1413 V/TTY; Fax 317-334-1432
    E-mail Ginny.barr@relayindiana.com [31]
    TRS Provider: Sprint Relay

  • IOWA
    Joni Nicoll, Project Manager, Iowa Relay
    Iowa Utilities Board
    1375 E. Court
    Des Moines, IA 50319-0069
    Tel 515-725-7340 (voice); TTY users, dial 711 to call through Relay Iowa; Fax 515-725-7398
    E-mail Joni.Nicoll@iub.iowa.gov [32]
    TRS Provider: Hamilton Relay

  • KANSAS
    Joyce Hightower
    Kansas Relay Service, Inc.
    4848 SW 21st Street, Suite 201, Topeka, KS 66604-4415
    Tel numbers: Voice 785-234-0307; TTY 785-234-0207; Fax 785-234-2304
    E-mail: jhightower@kstelecom.com [33]
    Correspondence: Address above
    TRS Provider: Hamilton Relay
    Kansas Relay Center Customer Service:
    9107 Bluebonnet Centre Blvd.
    Baton Rouge, LA 70809
    Voice/TTY: 866.735.2957
    Fax: 225.293.3583
    E-mail: ksrelay@hamiltonrelay.com [34]

  • KENTUCKY
    Virginia Smith, Kentucky Public Service Commission
    211 Sower Boulevard, P. O. Box 615, Frankfort, KY 40602
    Telephone numbers: (502) 564-3940 v/trs or Tollfree (800) 772-4636; Fax: (502) 564-3460
    E-mail: vlsmith@ky.gov [35]
    For consumer information regarding intrastate TRS contact:
    Jim Stevens, Kentucky Public Service Commission
    211 Sower Boulevard, P. O. Box 615, Frankfort, KY 40602
    Telephone numbers: (502) 564-3940;Fax (502) 564-1582
    E-Mail: wjstevens@ky.gov [36]
    TRS Provider: Sprint

  • LOUISIANA
    Bonnie Eades, President
    Relay Administration Board
    365 Canal Street, Suite 3000
    New Orleans, LA 70130
    Tel: (504) 528-2090
    TRS Provider: Hamilton Relay

  • MAINE
    Joel Shifman, Maine Public Utilities Commission
    18 State House Station, Augusta ME 04333-0018
    Tel 207-287-3831
    E-mail: joel@maine.gov [37]
    TRS Provider: Hamilton [38]

  • MARIANAS ISLANDS
    NA
    TRS Provider: Verizon

  • MARYLAND
    Brenda Kelly-Frey, Director
    Telecommunications Access of Maryland
    Maryland Department of Information Technology
    301 West Preston Street, Suite 1008a, Baltimore, MD 21201
    Telephone numbers: Voice/TTY 800-552-7724; Fax 410-767-4276; VP: 866-475-4899 or 866-348-7705
    E-Mail Brenda.Kelly-Frey@doit.state.md.us [39]
    Correspondence To: Brenda Kelly-Frey, Director, Maryland Department of Information Technology, Telecommunications Access of Maryland, 301 West Preston Street, Suite 1008A, Baltimore, MD 21201
    TRS Provider: Hamilton Relay; Captioned Telephone (CapTel): Hamilton Relay

  • MASSACHUSETTS
    Consumer Division
    Massachusetts Department of Telecommunications and Cable
    1000 Washington Street, Suite 820
    Boston, MA 02118-6500
    Phone: 617-305-3531 and 800-392-6066
    Fax: 617-478-2591
    TRS Provider: Hamilton Relay

  • MICHIGAN
    Patti Witte, Michigan Public Service Commission
    6545 Mercantile Way
    Lansing, MI 48909
    Tel 517-241-6212; TTY 800-649-3777; Fax 517-241-6217
    E-mail wittep@michigan.gov [40]
    TRS Provider: AT&T Michigan

  • MINNESOTA
    Rochelle Renee Garrow, TAM Administrator
    Minnesota Department of Commerce
    85 Seventh Place East, Suite 600
    St. Paul, MN 55101-3165
    Telephone numbers: 651-296-0412/800-657-3599 (voice)
    E-mail mn.relay@state.mn.us [41]
    Web Site: www.mnrelay.org [42]
    TRS Provider: Communication Service for the Deaf (CSD)

  • MISSISSIPPI
    Brian U. Ray, Executive Secretary, Mississippi Public Service Commission
    PO Box 1174, Jackson, MS 39215-1174
    Tel: 601-961-5434; Fax 601-961-6429
    E-mail brian.ray@psc.state.ms.us [43]
    Other Contact: Randy Tew, Director, Communications, Mississippi Public Utilities Staff
    Tel 601-961-5489; Fax 601-961-5804
    Website www.psc.state.ms.us [44]
    TRS Provider: Sprint Relay

  • MISSOURI
    John Van Eschen, Missouri Public Service Commission
    P.O. Box 360, Jefferson City, MO 65102
    Telephone numbers: 573-751-5525; TTY 573-522-9061; Fax 573-751-1847
    E-mail john.vaneschen@psc.mo.gov [45]
    TRS Provider: Sprint Relay

  • MONTANA
    Montana Telecommunications Access Program,
    Connie Phelps, Executive Director
    111 North Last Chance Gulch, P.O. Box 4210
    Helena, Montana 59604
    E-mail: cphelps@mt.gov [46]
    Susan Sperry, Outreach Coordinator
    E-mail: ssperry@mt.gov [47]
    Telephone Numbers: Voice/TTY: 800-833-8503; Videophone: 406-204-0122; Fax: 406-444-5999
    TRS Provider: Hamilton Relay

  • NATIVE AMERICAN or TRIBAL NATIONS
    NA
    Native Indians/Tribal Nations are authorized users of Federal Relay. Please use the Federal Relay information above.

  • NEBRASKA
    Steven G. Stovall, Staff Accountant/TRS Administrator
    Nebraska Public Service Commission
    300 The Atrium, 1200 N Street, P.O. Box 94927
    Lincoln, NE 68509-4927
    Telephone numbers: Voice/TTY 402-471-3101; Voice 402-471-0225
    TTY 402-471-0213; In-state toll free Voice/TTY 800-526-0017; Fax: 402-471-0254
    E-mail steve.stovall@nebraska.gov [48]
    Website: http://www.psc.nebraska.gov [49]
    TRS Provider: Sprint

  • NEVADA
    Betty Hammond, MSW, CRC, NIC
    Social Services Program Specialist II
    Aging and Disability Services Division
    3416 Goni Road D-132
    Carson City, NV 89706
    Telephone numbers: 775-687-0519 Voice; TTY users please dial 7-1-1 for Relay; 775-400-1452 Video Phone; 775-687-0577 Fax
    E-mail bahammond@adsd.nv.gov [50]
    Website: www.relaynevada.com [51]
    TRS Provider: Sprint Relay

  • NEW HAMPSHIRE
    Amanda Noonan, Director, Consumer Affairs Division
    New Hampshire Public Utilities Commission
    21 South Fruit Street, Suite 10
    Concord, NH 03301
    Telephone numbers: Tollfree 800-852-3793; Tel 603-271-2431; Fax 603-271-3878
    E-mail amanda.noonan@puc.nh.gov [52]
    TRS Provider: Sprint Relay

  • NEW JERSEY
    Patricia Campbell, Administrative Analyst, Division of Telecommunications
    New Jersey Board of Public Utilities
    44 South Clinton Avenue
    Trenton, NJ 08625
    Telephone Number: 609-633-9702
    OR
    John DeLuca, Bureau Chief, Engineering and Rates, Division of Telecommunications
    New Jersey Board of Public Utilities
    44 South Clinton Avenue
    Trenton, NJ 08625
    Telephone Number: 609-633-9725
    TRS Provider: Sprint

  • NEW MEXICO
    Shannon E. Smith, MBA/HRM, Relay Administrator
    State of New Mexico, Commission for Deaf & Hard of Hearing
    2500 Louisiana NE, Suite 400, Albuquerque, NM 87110
    Telephone numbers: V/TTY: 505-881-8824; VP: 505-435-9147
    E-mail shannons.peinado@state.nm.us [53]
    TRS Provider: Hamilton Relay

  • NEW YORK
    Leonard Silverstein
    NYS Department of Public Service
    Three Empire State Plaza
    Albany, NY 12223-1350
    Telephone Numbers: Voice: 518-474-1788; TTY: 800-662-1220
    E-mail: leonard_silverstein@dps.state.ny.us [54]
    TRS Provider: Sprint Relay

  • NORTH CAROLINA
    Mark Whisenant, Telecommunications Relay Service Administrator,
    Department of Health and Human Services, Division of Services for the Deaf and Hard of Hearing, 319 Chapanoke Rd, Suite 108, Raleigh, NC 27603
    Tel 919-773-2991 or Tollfree 800-999-5737; Fax 919-773-2993; TTY 919-773-2974
    E-mail Mark.Whisenant@dhhs.nc.gov [55]
    TRS Provider: Sprint Relay

  • NORTH DAKOTA
    Roxy Ennen
    State of North Dakota, Information Technology Department
    600 East Boulevard Avenue, Bismarck, ND 58505-0100
    Tel: 701-328-2300; Fax 701-328-3000
    E-mail rennen@nd.gov [56]
    TRS Provider: Sprint

  • NORTHERN MARIANAS ISLANDS
    NA

  • OHIO
    Elizabeth Blackmer
    Public Utilities Commission of Ohio
    180 E. Broad Street, Columbus, Ohio 43215
    E-mail: beth.blackmer@puc.state.oh.us [57]
    Web Address: www.PUCO.ohio.gov [58]
    Telephone numbers: Voice: 614-466-4054; Fax: 614-752-8351
    TRS Provider: Sprint Relay

  • OKLAHOMA
    Bob Stafford, Project Manager, Consumer Services Division
    Oklahoma Corporation Commission, PO Box 52000-2000, Oklahoma City, OK 73152-2000
    [300 Jim Thorpe Building, Oklahoma City, OK 73152]
    Tel 405-521-4018; TTY 405-521-3513; Fax 405-521-2087
    Utility Complaints Hotline 800-522-8154
    TRS Provider: Sprint Relay

  • OREGON
    Jon Cray, RSPF Manager
    Oregon Public Utility Commission
    P.O. Box 2148
    550 Capitol Street NE, STE 215
    Salem, Oregon 97308-2148
    Telephone numbers: TTY 503-373-1413; Toll free TTY 800-648-3458 (In state only)
    Tollfree Voice Tel 800-848-4442 (In state only); Fax 503-378-6047; Voice 503-373-1400
    E-mail: jon.cray@state.or.us [59]
    TRS Provider: Sprint Relay

  • PENNSYLVANIA
    Tawana Dean
    Pennsylvania Public Utility Commission
    Bureau of Consumer Services
    PO Box 3265, Harrisburg, PA 17105-3265
    Toll free Telephone number: 800-692-7380; Fax 717-783-5659
    E-mail: TaDean@pa.gov [60]
    Website http://www.puc.state.pa.us/ [61]
    Traditional & STS TRS Provider: AT&T
    CTS administrator Hamilton Telecommunications

  • PUERTO RICO
    Telecommunications Regulatory Board of Puerto Rico
    Attn. Mr. Roberto Miranda
    Capital Center II
    235, Arterial Hostos Ave., Suite 1001
    San Juan, PR 00918-1453
    Telephone Number: 787-756-0804, Fax: 787-753-5684
    E-mail: rmiranda@jrtpr.gobierno.pr [62]
    TRS Provider: Sprint

    Sprint Relay Puerto Rico
    Ms. Elizabeth A. Rios
    Program / Sales Manager
    304, Ponce De Leon Ave.
    Hato Rey, PR 00918
    Telephone Numbers: 787-775-6775 (TTY), fax: (787) 775-6740
    E-mail: Elizabeth.A.Rios@sprint.com [63]

  • REPUBLIC OF PALAU
    NA

  • RHODE ISLAND
    James E. Lanni
    Associate Publlic Utilities Administrator for Operations and Consumer Affairs, Rhode Island Division of Public Utilities and Carriers (RIDPUC)
    89 Jefferson Boulevard, Warwick, RI 02888
    Tel 401-941-4500; Fax 401-941-4885
    E-mail jim.lanni@ripuc.state.ri.us [64]
    Website http://www.ripuc.org [65]
    TRS Provider: Hamilton Relay

  • SOUTH CAROLINA
    Dawn Hipp, Director
    1401 Main Street, Suite 900
    Columbia, SC 29201
    Tel 803-737-0800 TTY 803-737-0893 Fax 803-737-0801
    E-mail: dhipp@regstaff.sc.gov [66]
    TRS Provider: Sprint Relay

  • SOUTH DAKOTA
    Janet Ball
    Deaf Services Program Specialist
    Department of Human Services
    Hillsview Properties Plaza
    3800 E Hwy, c/o 500 E Capitol, Pierre, SD 57501
    V/TTY 605-773-4547; Fax: 605-773-5483
    E-mail: janet.ball@state.sd.us [67]
    TRS Providers: Communication Services for the Deaf (CSD) and Sprint Relay

  • TENNESSEE
    Monique Brazelton, Consumer Protection Specialist
    Tennessee Regulatory Authority
    Consumer Services Division
    460 James Robertson Parkway
    Nashville, TN 37243-0505
    Toll free tel: 800-342-8359 ext. 208; Fax: 615-741-8953
    E-mail: monique.brazelton@tn.gov [68]
    TRS Provider: AT&T

  • TEXAS
    Eileen Alter, Relay Texas Administrator, Office Consumer Protection, Public Utility Commission Texas
    Tel: (TTY) 512-936-7147; Video Phone 866-759-1606; (Voice) 512-936-7132
    (toll free) 800-971-6371; Fax 512-936-7003
    E-mail eileen.alter@puc.state.tx.us [69] or relaytx@puc.state.tx.us [70]
    Correspondence: Public Utility Commission of Texas
    Office Consumer Protection, Eileen Alter, RT Administrator
    1701 N. Congress, PO Box 13326
    Austin, TX 78711-3326
    Web Address: www.relaytexas.com [71] or www.puc.state.tx.us/relay/ [72]
    TRS Provider: Sprint Relay

  • UTAH
    Public Service Commission of Utah
    Gary Widerburg, Commission Secretary
    Herber M. Wells State Office Bldg.
    160 East 300 South, 4th Floor
    P.O. Box 45585
    Salt Lake City, UT 84145-0585
    Tel/TTY: 801-530-6769; FAX 801-530-6796; Voice: 801-530-6716
    E-mail gwiderburg@utah.gov [73]
    TRS Provider: Hamilton Relay

  • VERMONT
    Stephen J. Wark, Director of Consumer Affairs & Public Information
    Vermont Department of Public Service
    112 State Street, Drawer 20, Montpelier, VT 05620-2601
    Telephone numbers: 802-828-4021; Fax 802-828-2342; Tollfree TTY 800-734-8390
    E-mail stephen.wark@state.vt.us [74]
    TRS Provider: Sprint

  • VIRGINIA
    Clayton E. Bowen, VDDHH Relay and Outreach Manager
    1602 Rolling Hills Drive, Suite 203
    Richmond, VA 23229-5012
    Tel/TTY Toll Free (800)552-7917; Tel/TTY Local (804)662-9704; Fax (804)662-9718
    E-mail clayton.bowen@vddhh.virginia.gov [75]
    TRS Providers: AT&T and Hamilton

  • VIRGIN ISLANDS
    NA

  • WASHINGTON STATE
    Office of the Deaf and Hard of Hearing
    Attention: Steve Peck, TRS Program Manager
    1115 Washington Street, SE
    PO Box 45301, Olympia, WA 98504-5301
    Email: pecksc@dshs.wa.gov [76]
    CapTel: (360) 586-8912
    Fax: (360) 902-0855
    V/TTY: (360) 902-8000
    Toll Free V/TTY: 1 (800) 422-7930
    VP: (360) 339-7762
    *Note: 1-line CapTel: Please dial 1 (877) 243-2823 and follow recorded instructiions
    And
    Liz D'Anna - Relay Program Manager
    12657 Alcosta Blvd, Suite 300
    San Ramon, CA 94583
    Email: liz.danna@sprint.com [77]
    Voice: (925) 380-2539/Fax: (913) 523-0269
    TRS Provider: Sprint Relay

  • WASHINGTON, DISTRICT OF COLUMBIA
    See District of Columbia

  • WEST VIRGINIA
    David Howell, Utility Analyst, Public Service Commission of West Virginia
    PO Box 812, 201 Brooks Street, Charleston, WV 25323
    Tel 304-340-0451; (tollfree) 800-642-8544; fax 304-340-0326
    E-mail dhowell@psc.state.wv.us [78]
    TRS Provider: Sprint Relay

  • WISCONSIN
    Jack R. Cassell
    WI TRS Contract Administrator
    Wisconsin Department of Administration
    101 East Wilson Street, 8th Floor
    Madison, WI 53707-7844
    Phone: 608-234-4781
    Phone (TTY) 608-267-6934; FAX 608-266-2164
    Videophone Number: 608-234-4781
    E-mail: jack.cassell@wisconsin.gov [79]
    TRS Provider: Sprint Relay

  • WYOMING
    Lori Cielinski, TRS/Deaf Services Consultant
    Wyoming Relay
    Wyoming Department of Workforce Services
    Division of Vocational Rehabilitation
    851 Werner Court, Suite 120, Casper, WY 82601
    Voice/TTY: (800)452-1408
    Fax: (307)472-5601
    Email: lori.cielinski@wyo.gov [80]
    www.wyomingrelay.com
    TRS Provider: Hamilton
Old Url: 
http://transition.fcc.gov/cgb/dro/trs_contact_list.html

Source URL: http://www.fcc.gov/encyclopedia/trs-points-contact-complaints

Links:
[1] mailto:TRS_POC@fcc.gov
[2] http://www.fcc.gov/encyclopedia/trs-providers
[3] mailto:Judy.Mclean@psc.alabama.gov
[4] mailto:cp_mail@rca.state.ak.us
[5] http://www.state.ak.us/rca/cp.htm
[6] mailto:info@acdhh.az.gov
[7] mailto:tommy.r.walker@mail.sprint.com
[8] mailto:kwmusteen@ars.state.ar.us
[9] mailto:llg@cpuc.ca.gov
[10] mailto:consumeraffairs@ddtp.org
[11] mailto:Joe.Benedetto@Dora.State.Co.US
[12] http://www.dora.state.co.us/puc/telecom/relay_colorado.htm
[13] mailto:Michelle.Sangster@sprint.com
[14] mailto:angela.officer@sprint.com
[15] mailto:shari.e.smith@verizon.com
[16] mailto:sprint.trscustserv@sprint.com
[17] http://www.delawarerelay.com
[18] mailto:ljordan@psc.dc.gov
[19] mailto:patricia.stevens@gsa.gov
[20] http://www.federalrelay.us
[21] mailto:contact@psc.state.fl.us
[22] http://www.floridapsc.com
[23] mailto:bcasey@psc.state.fl.us
[24] mailto:cjwillia@psc.state.fl.us
[25] mailto:cmiller@psc.state.fl.us
[26] mailto:MIKERU@psc.state.ga.us
[27] http://www.psc.state.ga.us
[28] mailto:Hawaii.PUC@hawaii.gov
[29] mailto:bdunbar2@mindspring.com
[30] mailto:pabren@aol.com
[31] mailto:Ginny.barr@relayindiana.com
[32] mailto:Joni.Nicoll@iub.iowa.gov
[33] mailto:jhightower@kstelecom.com
[34] mailto:ksrelay@hamiltonrelay.com
[35] mailto:vlsmith@ky.gov
[36] mailto:wjstevens@ky.gov
[37] mailto:joel@maine.gov
[38] http://beta.fcc.gov/trs_providers.html#ht
[39] mailto:Brenda.Kelly-Frey@doit.state.md.us
[40] mailto:wittep@michigan.gov
[41] mailto:mn.relay@state.mn.us
[42] http://www.mnrelay.org
[43] mailto:brian.ray@psc.state.ms.us
[44] http://www.psc.state.ms.us
[45] mailto:john.vaneschen@psc.mo.gov
[46] mailto:cphelps@mt.gov
[47] mailto:ssperry@mt.gov
[48] mailto:steve.stovall@nebraska.gov
[49] http://www.psc.nebraska.gov
[50] mailto:bahammond@adsd.nv.gov
[51] http://www.relaynevada.com/
[52] mailto:amanda.noonan@puc.nh.gov
[53] mailto:shannons.peinado@state.nm.us
[54] mailto:leonard_silverstein@dps.state.ny.us
[55] mailto:Mark.Whisenant@dhhs.nc.gov
[56] mailto:trennen@nd.gov
[57] mailto:beth.blackmer@puc.state.oh.us
[58] http://www.PUCO.ohio.gov
[59] mailto:jon.cray@state.or.us
[60] mailto:TaDean@pa.gov
[61] http://www.puc.state.pa.us/
[62] mailto:rmiranda@jrtpr.gobierno.pr
[63] mailto:Elizabeth.A.Rios@sprint.com
[64] mailto:jim.lanni@ripuc.state.ri.us
[65] http://www.ripuc.org
[66] mailto:dhipp@regstaff.sc.gov
[67] mailto:janet.ball@state.sd.us
[68] mailto:monique.brazelton@tn.gov
[69] mailto:eileen.alter@puc.state.tx.us
[70] mailto:relaytx@puc.state.tx.us
[71] http://www.relaytexas.com
[72] http://www.puc.state.tx.us/relay/
[73] mailto:gwiderburg@utah.gov
[74] mailto:stephen.wark@state.vt.us
[75] mailto:clayton.bowen@vddhh.virginia.gov
[76] mailto:pecksc@dshs.wa.gov
[77] mailto:liz.danna@sprint.com
[78] mailto:dhowell@psc.state.wv.us
[79] mailto:jack.cassell@wisconsin.gov
[80] mailto:lori.cielinski@wyo.gov
[81] http://www.fcc.gov/category/bureau-office/consumer-governmental-affairs