Telephone
- Call Splashing [1] | (PDF [2])
- Calls Made From Payphones [3] | (PDF [4])
- Empowering Consumers: FCC Asks Questions About Providing More Information [5] | (PDF [6])
- Hang Up on High Public Pay Phone Rates [7] | (PDF [8])
- Inmate Telephone Service [9] | (PDF [10])
- International Long Distance Calling Made Simple Tip Sheet [11] | (PDF [12])
- Military Servicemembers and Mobile Phone Plans [13] | (PDF [14])
- Pre-Paid Phone Cards: What Consumers Should Know [15] | (PDF [16])
- Surcharges for International Calls to Wireless Phones [17] | (PDF [18])
- Tips for Avoiding Bill Shock on your Mobile Phone [19] | (PDF [20])
- Toll-Free Numbers And How They Work [21] | (PDF [22])
- Unauthorized, Misleading, or Deceptive Charges Placed on Your Telephone Bill - Cramming [23] | (PDF [24])
- Understanding Your Telephone Bill [25] | (PDF [26])
- 900 Pay-Per-Call and Other Information Services [27] | (PDF [28])
- Dial 211 for Essential Community Services [29] | (PDF [30])
- Frequently Asked Questions on New Ten-Digit Numbering Requirements for VRS and IP Relay [31] | (PDF [32])
- Hearing Aid Compatibility for Wireless Telephones [33] | (PDF [34])
- Hearing Aid-Compatibility for Wireline Telephones [35] | (PDF [36])
- Internet Protocol (IP) Relay Service [37] | (PDF [38])
- IP Captioned Telephone Service [39] | (PDF [40])
- National Deaf-Blind Equipment Distribution Program [41] | (PDF [42])
- Payphone Relay Service [43] | (PDF [44])
- Telecommunications Access for People with Disabilities [45] | (PDF [46])
- Telecommunications Relay Service (TRS) [47] | (PDF [48])
- Ten Digit Numbering and Emergency Call Handling Procedures for Internet based TRS [49] | (PDF [50])
- Ten Digit Numbering and 911 Calls for Internet-Based TRS: What They Mean for Users [51] | (PDF [52])
- Twenty-First Century Communications and Video Accessibility Act of 2010 [53] | (PDF [54])
- Speech-To-Speech Relay Service [55] | (PDF [56])
- Use of Toll-Free Numbers for Video and IP Relay Service [57] | (PDF [58])
- Use of TTY Devices with Digital Wireless Phones [59] | (PDF [60])
- Video Relay Services [61] | (PDF [62])
- 711 for Telecommunications Relay Service [63] | (PDF [64])
Telephone: Making Service Accessible
- Lifeline: Affordable Telephone Service for Income-Eligible Consumers [65] | (PDF [66])
- Lifeline: Promoting Telephone Subscribership on Tribal Lands [67] | (PDF [68])
- Rural Health Care Pilot Program [69] | (PDF [70])
- Universal Service Program for Rural Health Care Providers [71] | (PDF [72])
- Universal Service Program for Schools and Libraries [73] | (PDF [74])
- Universal Service Support Mechanisms [75] | (PDF [76])
Telephone: Fraud, Scams and Alerts
- Auto Warranty Scams [77] | (PDF [78])
- Call Splashing [1] | (PDF [2])
- Caller ID and Spoofing [79] | (PDF [80])
- Careless Dialing Could Cost You Money [83] | (PDF [84])
- Cell Phone Fraud [85] | (PDF [86])
- Fax Advertising [87] | (PDF [88])
- IP Relay Fraud [89] | (PDF [90])
- Mexico Collect Call Scam [93] | (PDF [94])
- Robocalls [95] | (PDF [96])
- Slamming: Switching Your Authorized Telephone Company Without Permission [97] | (PDF [98])
- Spam: Unwanted Text Messages and Email [99] | (PDF [100])
- Tips for Avoiding Bill Shock on your Mobile Phone [19] | (PDF [20])
- Unauthorized, Misleading, or Deceptive Charges Placed on Your Telephone Bill - Cramming [23] | (PDF [24])
- Unwanted Telephone Marketing Calls [103] | (PDF [104])
- Using or Importing Jammers is Illegal [105] | (PDF [106])
- Voice Mail Fraud [107] | (PDF [108])
- 90# Telephone Scam [109] | (PDF [110])
- 900 Pay-Per-Call and Other Information Services [27] | (PDF [28])
Telephone: Wireless, Cellular and Mobile
- Accidental 911 Calls From Wireless Phones Pose Risk to Public Safety [111] | (PDF [112])
- Cell Phone Fraud [85] | (PDF [86])
- Hearing Aid Compatibility for Wireless Telephones [33] | (PDF [34])
- Human Exposure to RF Fields Guidelines For Cellular and PCS Sites [113] | (PDF [114])
- International Calling from Wireless Providers, VoIP Services, and Smartphone Manufacturers [115] | (PDF [116])
- International Long Distance Calling Made Simple Tip Sheet [11] | (PDF [12])
- Military Servicemembers and Mobile Phone Plans [13] | (PDF [14])
- Portability: Keeping Your Phone Number When Changing Service Providers [117] | (PDF [118])
- Protecting Children from Objectionable Content on Wireless Devices [119] | (PDF [120])
- Spam: Unwanted Text Messages and Email [99] | (PDF [100])
- Specific Absorption Rate (SAR) For Cell Phones: What It Means For You [121] | (PDF [122])
- Stolen and Lost Wireless Devices [123] | (PDF [124])
- Surcharges for International Calls to Wireless Phones [17] | (PDF [18])
- Texting While Driving [125] | (PDF [126])
- Tips for Avoiding Bill Shock on your Mobile Phone [19] | (PDF [20])
- Truth About Wireless Phones and the National Do-Not-Call List [127] | (PDF [128])
- Understanding Wireless Telephone Coverage Areas [129] | (PDF [130])
- Understanding Your Telephone Bill [25] | (PDF [26])
- Use of TTY Devices with Digital Wireless Phones [59] | (PDF [60])
- Wireless Devices and Health Concerns [131] | (PDF [132])
- Wireless Devices on Airplanes [133] | (PDF [134])
- Wireless Devices at Gas Stations [135] | (PDF [136])
- Wireless Emergency Alerts (WEA) [137] | (PDF [138])
- Wireless World Travel [139]
- Wireless World Travel Made Simple [140] | (PDF [141])
- 911 Wireless Services [142] | (PDF [143])
- Dial 211 for Essential Community Services [29] | (PDF [30])
- Emergency Communications [144] | (PDF [145])
- Inmate Telephone Service [9] | (PDF [10])
- Interference - Defining the Source [146] | (PDF [147])
- Local, Local Toll, and Long Distance Calling [148] | (PDF [149])
- Personal Radio Services (PRS) - Keeping in Touch [150] | (PDF [151])
- Portability: Keeping Your Phone Number When Changing Service Providers [117] | (PDF [118])
- Protecting Your Privacy [152] | (PDF [153])
- Protecting Your Telephone Calling Records [154] | (PDF [155])
- Recording Telephone Conversations [156] | (PDF [157])
- Voice Over Internet Protocol (VoIP) [158] | (PDF [159])
- When Your Telephone Company Discontinues Service [160] | (PDF [161])
Broadcasting, Cable and Satellite
Broadcasting, Cable and Satellite: Rules Regarding Content
- Accessibility of Emergency Video Programming to Persons with Hearing and Visual Disabilities [162] | (PDF [163])
- Broadcast Advertising Complaints [164] | (PDF [165])
- Broadcasting Contests, Lotteries, and Solicitation of Funds [166] | (PDF [167])
- Broadcasting False Information [168] | (PDF [169])
- Complaints About Broadcast Journalism [170] | (PDF [171])
- FCC and Freedom of Speech [172] | (PDF [173])
- Obscene, Indecent and Profane Broadcasts [174] | (PDF [175])
- Payola Rules [176] | (PDF [177])
- Loud Commercials and the CALM Act [178] | (PDF [179])
- Public Television Stations in the Digital Age [180] | (PDF [181])
- Radio Call-In, Shock Jock, or Open Microphone Programs [182] | (PDF [183])
- Religious Broadcast Rumor Denied [184] | (PDF [185])
Broadcasting, Cable and Satellite: Television
- Antennas and Digital Television [186] | (PDF [187])
- Cancellation, Rescheduling, or Refusal of Radio and TV Programs [188] | (PDF [189])
- Children's Educational Television [190] | (PDF [191])
- Closed Captioning [192] | (PDF [193])
- Closed Captioning and Digital-to-Analog Converter Boxes for Viewing Free Over-the-Air Programming on Analog Televisions [194] | (PDF [195])
- Closed Captioning for Digital Television (DTV) [196] | (PDF [197])
- Converter Boxes and Digital Televisions: Troubleshooting [198] | (PDF [199])
- Digital Cable Compatibility: CableCARD-Ready Devices [200] | (PDF [201])
- Digital-to-Analog Converter Box Features [202] | (PDF [203])
- Digital-to-Analog Converter Box Setup (Basic) [204] | (PDF [205])
- Digital-to-Analog Converter Box Setup (Basic with twin-lead antenna) [206] | (PDF [207])
- Digital-to-Analog Converter Box Setup (For Viewing Analog and Digital Broadcasts) [208] | (PDF [209])
- Digital-to-Analog Converter Box Setup With a VCR [210] | (PDF [211])
- Display of Captioning on Equipment Used to View Video Programming [212] | (PDF [213])
- DTV and Over-the-Air Viewers Along U.S. Borders [214] | (PDF [215])
- DTV Transition and LPTV - Class A - Translator Stations [216] | (PDF [217])
- Installing Consumer-Owned Antennas and Satellite Dishes [218] | (PDF [219])
- Low Power Television (LPTV) Service [220] | (PDF [221])
- Public Television Stations in the Digital Age [180] | (PDF [181])
- Receiving Broadcast TV Stations Dropped From Pay TV Service [222] | (PDF [223])
- The V-Chip: Putting Restrictions on What Your Children Watch [224] | (PDF [225])
- Video Description [226] | (PDF [227])
- Video Descriptions and the Digital Television Transition [228] | (PDF [229])
Broadcasting, Cable and Satellite: Radio
- Cancellation, Rescheduling, or Refusal of Radio and TV Programs [188] | (PDF [189])
- Digital Radio - The Sound of the Future [230] | (PDF [231])
- Interception and Divulgence of Radio Communications [232] | (PDF [233])
- Low Power FM Radio (LPFM) [234] | (PDF [235])
- Low Power FM Radio Scams - Beware [236] | (PDF [237])
- Radio Call-In, Shock Jock, or Open Microphone Programs [182] | (PDF [183])
- Unauthorized Radio Operation [238] | (PDF [239])
Broadcasting, Cable and Satellite: Cable and Satellite
- Advisory for Analog Cable Television Subscribers [240] | (PDF [241])
- Cable Company Record Retention and Cable Subscriber Privacy [242] | (PDF [243])
- Cable Signal Leakage [244] | (PDF [245])
- Cable System Encryption [246] | (PDF [247])
- Cablevision Subscribers and Fox-Owned Stations WNYW, WWOR, and WTFX [248] | (PDF [249])
- Choosing Cable Channels [250] | (PDF [251])
- Digital Cable Compatibility: CableCARD-Ready Devices [200] | (PDF [201])
- DTV Transition Did Not Require Cable Systems to Switch to Digital [252] | (PDF [253])
- Installing Consumer-Owned Antennas and Satellite Dishes [218] | (PDF [219])
- Receiving Broadcast TV Stations Dropped From Pay TV Service [222] | (PDF [223])
- Regulation of Cable TV Rates [254] | (PDF [255])
- Satellite TV (DBS) Subscribers and the DTV Transition [256] | (PDF [257])
- Service Options for Satellite Subscribers [258] | (PDF [259])
- Signal Bleed - How to Prevent Viewing of Scrambled Cable TV Programs [260] | (PDF [261])
- Signal Quality Standards For Cable Subscribers [262] | (PDF [263])
Broadcasting, Cable and Satellite: Miscellaneous
- Accessibility of Emergency Video Programming to Persons with Hearing and Visual Disabilities [162] | (PDF [163])
- Amber Plan (America's Missing Broadcast Emergency Response) [264] | (PDF [265])
- Cancellation, Rescheduling, or Refusal of Radio and Television Programs [188] | (PDF [189])
- EEO Rules And Policies For Radio And Broadcast And Non-Broadcast TV [266] | (PDF [267])
- Emergency Alert System (EAS) [268] | (PDF [269])
- Emergency Communications [144] | (PDF [145])
- Interference - Defining the Source [146] | (PDF [147])
- Review of the Broadcast Ownership Rules [270] | (PDF [271])
- Twenty-First Century Communications and Video Accessibility Act of 2010 [53] | (PDF [54])
Broadband and Internet
- Captioning of Internet Video Programming [272] | (PDF [273])
- Children's Internet Protection Act [274] | (PDF [275])
- FCC Broadband Initiatives [276] | (PDF [277])
- Getting Broadband [278] | (PDF [279])
- Home Wireless Safety Checklist [280] | (PDF [281])
- How to Protect Yourself Online [282] | (PDF [283])
- Internet Protocol (IP) Relay Service [37] | (PDF [38])
- Internet Protocol Version 6: IPv6 for Consumers [284] | (PDF [285])
- IP Captioned Telephone Service [39] | (PDF [40])
- Modem Redialing [286] | (PDF [287])
- Open Internet [288] | (PDF [289])
- Protecting Children from Objectionable Content on Wireless Devices [119] | (PDF [120])
- Protecting Your Wireless Network [290] | (PDF [291])
- Spam: Unwanted Text Messages and Email [99] | (PDF [100])
- Ten-Digit Numbering and Emergency Call Handling Procedures for Internet-Based Telecommunications Relay Services [49] | (PDF [50])
- Ten-Digit Numbering and 911 Calls for Internet-Based TRS [51] | (PDF [52])
- Ten-Digit Numbering Requirements for VRS and IP Relay FAQ [31] | (PDF [32])
- Unauthorized Equipment Sold on the Internet and in Publications [292] | (PDF [293])
- Use of Toll-Free Numbers for Video and IP Relay Service [57] | (PDF [58])
- Voice Over Internet Protocol (VoIP) [158] | (PDF [159])
- VoIP and 911 Service [294] | (PDF [295])
Disabilities
- Captioning of Internet Video Programming [272] | (PDF [273])
- Closed Captioning [192] | (PDF [193])
- Closed Captioning and Digital-to-Analog Converter Boxes [194] | (PDF [195])
- Closed Captioning for Digital Television (DTV) [196] | (PDF [197])
- Dial 211 for Essential Community Services [29] | (PDF [30])
- Display of Captioning on Equipment Used to View Video Programming [212] | (PDF [296])
- Hearing Aid Compatibility for Wireless Telephones [33] | (PDF [34])
- Hearing Aid-Compatibility for Wireline Telephones [35] | (PDF [36])
- Internet Protocol (IP) Relay Service [37] | (PDF [38])
- IP Captioned Telephone Service [39] | (PDF [40])
- National Deaf-Blind Equipment Distribution Program [41] | (PDF [42])
- Payphone Relay Service [43] | (PDF [44])
- Speech-To-Speech Relay Service [55] | (PDF [56])
- Telecommunications Access for People with Disabilities [45] | (PDF [46])
- Telecommunications Relay Service (TRS) [47] | (PDF [48])
- Ten-Digit Numbering and Emergency Call Handling Procedures for Internet-Based Telecommunications Relay Services [49] | (PDF [50])
- Ten-Digit Numbering and 911 Calls for Internet-Based TRS [51] | (PDF [52])
- Ten-Digit Numbering Requirements for VRS and IP Relay FAQ [31] | (PDF [32])
- Twenty-First Century Communications and Video Accessibility Act of 2010 [53] | (PDF [54])
- Use of Toll-Free Numbers for Video and IP Relay Service [57] | (PDF [58])
- Use of TTY Devices with Digital Wireless Phones [59] | (PDF [60])
- Video Description [226] | (PDF [227])
- Video Descriptions and the Digital Television Transition [228] | (PDF [229])
- Video Relay Services [61] | (PDF [62])
- 711 for Telecommunications Relay Service [63] | (PDF [64])
Fraud, Scams and Alerts
- Auto Warranty Scams [77] | (PDF [78])
- Broadcast Advertising Complaints [164] | (PDF [165])
- Call Splashing [1] | (PDF [2])
- Caller ID and Spoofing [79] | (PDF [80])
- Calls from 809, 649, 284 Area Codes [81] | (PDF [82])
- Careless Dialing Could Cost You Money [83] | (PDF [84])
- Cell Phone Fraud [85] | (PDF [86])
- Fax Advertising: What You Need to Know [87] | (PDF [88])
- IP Relay Fraud [89] | (PDF [90])
- Low Power FM Radio Scams - Beware [236] | (PDF [237])
- Mexico Collect Call Scam [93] | (PDF [94])
- Modem Redialing [286] | (PDF [287])
- Robocalls [95] | (PDF [299])
- Slamming: Switching Your Authorized Telephone Company Without Permission [97] | (PDF [98])
- Spam: Unwanted Text Messages and Email [99] | (PDF [100])
- Tips for Avoiding Bill Shock on your Mobile Phone [19] | (PDF [20])
- Unauthorized, Misleading, or Deceptive Charges Placed on Your Telephone Bill - Cramming [23] | (PDF [24])
- Unauthorized Equipment Sold on the Internet and in Publications [292] | (PDF [293])
- Unwanted Telephone Marketing Calls [103] | (PDF [104])
- Using or Importing Jammers is Illegal [105] | (PDF [106])
- Voice Mail Fraud [107] | (PDF [108])
- Wireless Microphones 700 MHz Band Prohibition After June 12, 2010 [300] | (PDF [301])
- 700 MHz Wireless Microphones Distribution, Sale and Use Prohibited [302] | (PDF [303])
- 90# Telephone Scam [109] | (PDF [110])
- 900 Pay-Per-Call and Other Information Services [27] | (PDF [28])
Health, Safety and Emergencies
- Accidental 911 Calls From Wireless Phones [111] | (PDF [112])
- Amber Plan (America's Missing Broadcast Emergency Response) [264] | (PDF [265])
- Dial 211 for Essential Community Services [29] | (PDF [30])
- Emergency Alert System (EAS) [268] | (PDF [269])
- Emergency Communications [144] | (PDF [145])
- Emergency Video Programming Accessibility to Persons with Hearing and Visual Disabilities [162] | (PDF [163])
- Human Exposure to RF Fields From Mobile Antennas [304] | (PDF [305])
- Human Exposure to RF Fields Guidelines For Cellular and PCS Sites [113] | (PDF [114])
- Rural Health Care Pilot Program [69] | (PDF [70])
- Specific Absorption Rate (SAR) For Cell Phones: What It Means For You [121] | (PDF [122])
- Ten-Digit Numbering and Emergency Call Handling Procedures for Internet-Based Telecommunications Relay Services [49] | (PDF [50])
- Ten-Digit Numbering and 911 Calls for Internet-Based TRS [51] | (PDF [52])
- Ten-Digit Numbering Requirements for VRS and IP Relay FAQ [31] | (PDF [32])
- Texting While Driving [125] | (PDF [126])
- Universal Service Program for Rural Health Care Providers [71] | (PDF [72])
- VoIP and 911 Service [294] | (PDF [295])
- Use of TTY Devices with Digital Wireless Phones [59] | (PDF [60])
- Wireless Devices and Health Concerns [131] | (PDF [132])
- Wireless Devices on Airplanes [133] | (PDF [134])
- Wireless Emergency Alerts (WEA) [137] | (PDF [138])
- Wireless Phones at Gas Stations [135] | (PDF [136])
- 911 Wireless Services [142] | (PDF [143])
Privacy and Security
- Cable Company Record Retention and Cable Subscriber Privacy [242] | (PDF [243])
- Children's Internet Protection Act [274] | (PDF [275])
- Home Wireless Safety Checklist [280] | (PDF [281])
- How to Protect Yourself Online [282] | (PDF [283])
- Interception and Divulgence of Radio Communications [232] | (PDF [233])
- Protecting Children from Objectionable Content on Wireless Devices [119] | (PDF [120])
- Protecting Your Privacy [152] | (PDF [153])
- Protecting Your Telephone Calling Records [154] | (PDF [155])
- Protecting Your Wireless Network [290] | (PDF [291])
- Recording Telephone Conversations [156] | (PDF [157])
- Truth About Wireless Phones and the National Do-Not-Call List [127] | (PDF [128])
- V-Chip - Putting Restrictions on What Your Children Watch [224] | (PDF [225])
International
- Calls from 809, 649, 284 Area Codes [81] | (PDF [82])
- DTV and Over-the-Air Viewers Along U.S. Borders [214] | (PDF [215])
- International Calling from Wireless Providers, VoIP Services, and Smartphone Manufacturers [115] | (PDF [116])
- Pre-Paid Phone Cards: What Consumers Should Know [15] | (PDF [16])
- Surcharges for International Calls to Wireless Phones [17] | (PDF [18])
- Wireless World Travel [139]
- Wireless World Travel Made Simple [140] | (PDF [141])
Becoming Involved and Miscellaneous Consumer Information
- About the FCC [306] | (PDF [307])
- Empowering Consumers: FCC Asks Questions About Providing More Information [5] | (PDF [6])
- Fees [308]
- Filing an Informal Complaint [309] | (PDF [310])
- Freedom Of Information Act (FOIA) [311]
- How to File Paper Documents with the FCC [312]
- How To Comment [313] | (PDF [314])
- How To Comment Electronically [315]