Online Safety measures include prevention, detection and responding to risks and attacks. Online attacks on communications networks cause significant damage, including identity theft and denial-of-service attacks. Such attacks are difficult to trace, and may come from a variety of sources. The increasing sophistication and maliciousness of online threats create unique challenges. Law enforcement and industry partners have collaborated to respond to and recover from such attacks. The federal government, state governments, and industry partners have developed tools and information to assist the public safety community and organizations in their online security efforts.
The FCC's role in online safety is to strengthen the protection of critical communications infrastructure, to assist in maintaining the reliability of networks during disasters, to aid in swift recovery after, and to ensure that first responders have access to effective communications services.
Since online safety often begins at the individual level, here are some general guidelines to follow. For more detailed information, please check the links below.
FCC Seeks Public Comment on National Broadband Plan Recommendation to Create a Cybersecurity Roadmap.
Public Notice: Word  | Acrobat 
FCC and FTC Chairmen Jointly Encourage the Public to Take Safeguards to Protect Themselves, Their Privacy, and Their Personal Information Online.
News Release: Word  | Acrobat 
Online Safety Tips
- Have up to date antivirus software.
- Only open emails from known sources.
- Avoid opening attachments, especially with these file extensions: .app, .cmd, .exe, .js, .mdb, .url, .vb, .vbe.
- Be selective in what is saved to the network drives.
- Be cautious with any downloads.
- U.S. Computer Emergency Preparedness Team (US-CERT) 
- CERT Tips 
- CERT Denial of Service Tips 
- Department of Justice Computer Crime & Intellectual Property Section 
- DHS Cyber Security Research and Development Center 
- DHS National Cyber Security Division 
- DHS National Infrastructure Protection Plan 
- DHS Remarks by Secretary Napolitano at the Global Cyber Security Conference 
- FBI Cyber Investigations 
- GAO: U.S. Unready to Face Growing Cyber Threats 
- National Institute of Standards and Technology 
- The White House Cyberspace Policy Review 
- The White House Cyberspace Policy Review Documents 
State and Local Resources
- California Office of Information Security 
- Multi-State Information Sharing and Analysis Center 
- New York State Office of Cyber Security and Critical Infrastructure Coordination 
- State of Texas Information Technology Security 
Persons with Disabilities
- FCC Consumer Advisory: For Persons with Disability: Doing Business Using Internet Protocol Relay 
- Cyber Security and Emergency Preparedness Institute 
- National Security Test Bed Assessments Summary Report: Common Industrial Control System Cyber Security Weaknesses (2010)  (pdf)
FCC 24/7 Operations Center
- Phone: 202-418-1122
- Email: FCCOPCenter@fcc.gov 
FCC Resources 
- Testimony of James Arden "Jamie" Barnett, Jr.  (pdf)
- Public Safety and Homeland Security Bureau Testimony of Deputy Chief Ken Moran 
- Tech Topic 19: Communications Interdependencies 
- Tech Topic 20: Cyber Security and Communications 
- Cybersecurity: Next Steps to Protect Our Critical Infrastructure 
- Network Reliability and Interoperability Council VI Cyber Security Best Practices 
- President Obama Explains the Importance of Cybersecurity and Strategies You Can Take to Protect Yourself Online.