Alaska TRS

Complaint Log Summaries

• 2012 [1]
• 2011 [2]
• 2010 [3]

Programs

• Rolka Loube Saltzer Associates [4]
• National Association of State Relay Administrators (NASRA)
• Telecommunications Equipment Distribution Program Association [5] (TEDPA)
• Relay Alaska TRS [6].

TRS Telephone Numbers:

(Service Provider: Sprint [7] 24 hrs, 7 days, 365 days a year)
Customer Service #'s: 1-800-676-3777 Voice/TTY/VCO/Speech-to-Speech; 1-800-676-4290 Spanish
Email: Sprint.TRSCustServ@mail.sprint.com [8]

• 711
• 1-800-770-8973(TTY)
• 1-800-770-8255(Voice)
• 1-800-770-3919(ASCII)
• 1-800-770-6108(VCO)
• 1-866-355-6199(Spanish) Spanish translation available upon request
• 1-866-355-6198(Speech-to-Speech)
• 1-900-230-2121(900 Services)

Contact for TRS Complaints:

Grace Salazar, Chief, Consumer Protection and Information Section
Regulatory Commission of Alaska
701 West 8th Avenue, Suite 300
Anchorage, AK 99501
Telephone numbers: 907-276-6222; TTY 907-276-4533; Fax 907-276-0160
Toll-free (within Alaska) 1-800-390-2782
Email cp_mail@rca.state.ak.us [9]
Website http://www.state.ak.us/rca/cp.htm [10]

To update changes in contact/service provider information, please send an email listing changes to TRS_POC@fcc.gov [11] so that this page can be updated accordingly.