NG9-1-1 Service: Media Communication Line Services (MCLS)

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Released: December 18 2012

NG9-1-1 Service:

Media Communication Line

Services (MCLS)

Direct Access to NG9-1-1 for
individuals with disabilities who
make Video, Text and/or Voice Calls

LEGACY 911: Voice or TTY call

LEGACY 911: Voice call by non-native

English caller

LEGACY 911: Video 911 call via Video

Relay Service (VRS)

Routing

Services

PSAP

Video

Relay

Caller

Service

NG911: Video 911 call

PSAP

Caller

Emergency

Video Sign

Language &

Communication
Assistance Line

Service

MCLS

• Line Services Include:
– Sign Language
– Speech-to speech
– Text-to-voice
– Voice-to-text
– Any of the combinations

MCLS (EVSLCAS) Work Group Co-Chairs

• Chris Littlewood

littlewood.chris@spcollege.edu [4]

• Donna Platt

donna911wa@gmail.com [5]

Note: We are currently transitioning our documents into web compatible formats for easier reading. We have done our best to supply this content to you in a presentable form, but there may be some formatting issues while we improve the technology. The original version of the document is available as a PDF [2], Word Document [1], or as plain text [3].