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October 05 2011
Implementation of the TCPA -
Slamming: Switching Your Authorized Telephone Company Without Permission
May 26 2011
“Slamming” is the illegal practice of switching a consumer's traditional wireline telephone...
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Protecting Your Telephone Calling Records
May 17 2011
Information that Your Telephone Company Collects Your local, long distance and wireless telephone...
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Filing an Informal Complaint
May 10 2011
Background The Federal Communications Commission uses informal complaints to help consumers...
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Spam: Unwanted Text Messages and Email
May 18 2011
Background Many consumers find unwanted texts and email – which can include commercial messages...
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Caller ID and Spoofing
June 23 2011
Background Caller Identification, or “Caller ID,” allows you to identify a caller before you...
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Telephone Consumer Protection Act
March 04 2011
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How to File a Complaint
January 25 2013
The Federal Communications Commission regularly receives complaints from consumers on a wide...
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Protecting Your Privacy
May 18 2011
Background In today’s environment where numerous entities collect and store personal information...
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Beware of Auto Warranty Scams
May 10 2011
Recently, the FCC Consumer Center has noticed an increase in complaints and inquiries from...
