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Protecting Your Telephone Calling Records
May 17 2011
Information that Your Telephone Company Collects Your local, long distance and wireless telephone...
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Payphone Relay Service
May 17 2011
Background The Federal Communications Commission (FCC) requires Telecommunications Relay Service...
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Prepaid Phone Cards: What Consumers Should Know
May 17 2011
Background A prepaid phone card is, as its name suggests, a card that a consumer buys for a flat...
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Local, Local Toll, and Long Distance Calling
May 16 2011
Background Many consumers find the offers they receive for new telephone service –...
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Lifeline: Affordable Telephone Service for Income-Eligible Consumers
May 16 2011
Background Lifeline is a government benefit program that provides discounts on monthly...
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Inmate Telephone Service
May 16 2011
Background The Federal Communications Commission (FCC) has rules that ensure consumers are able...
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Hearing Aid Compatibility for Wireline Telephones
May 13 2011
Background The Hearing Aid Compatibility Act of 1988 (HAC Act) requires that the Federal...
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Hearing Aid Compatibility for Wireless Telephones
May 10 2011
Background The Hearing Aid Compatibility Act of 1988 (HAC Act) generally requires that the...
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Frequently Asked Questions on New Ten-Digit Numbering Requirements for VRS and IP Relay FAQ
May 10 2011
Background The Federal Communications Commission (FCC) has adopted rules that require Video Relay...
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Filing an Informal Complaint
May 10 2011
Background The Federal Communications Commission uses informal complaints to help consumers...
